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- Mornington Hall Care Home

Mum cannot find a better home than Mornington Hall.B G(Daughter of Resident/Service User)



Mum cannot find a better home than Mornington Hall.B G(Daughter of Resident/Service User)



Mornington Hall Care Home provide residential, nursing, dementia and respite care for up to 120 adults over the age of 65.
The home offers a home-from-home environment, with a team of care professionals dedicated to making each resident feel comfortable and safe. The team strive to maintain residents' independence as much as possible and help them to make the most of each day, making sure they have choice over their...
Care Provided by Mornington Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
A comprehensive assessment will be undertaken to establish the weekly cost, as this will be determined by each individual’s assessed needs.
The price(s) shown are provided by the care home. Contact Mornington Hall Care Home for full pricing details and T&Cs.
Contact Mornington Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lukka Care Homes
- Private Owned
Person in charge
- Narcisa Ciubotaru(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (120)
- Single Rooms with ensuite Wet Room (12)
Mornington Hall Care Home Reviews (151)
Mornington Hall Care Home has a Review Score of 9.8 (9.779) out of 10, based on 73 reviews in the last 2 years.
Over all time Mornington Hall Care Home has 151 reviews.
As on all visits to Mornington Hall, management, staff and all employees have shown care and support to the frail and retired! To my cousin as from January 2018. Thanking you all.
I can't fault my mother' care. The one complaint I have is that since new people have taken over we have to wait for the door to be opened, with the other staff we were able to use the door code. I find we wait for a long time to be let in. This is very hard for my brother who is deaf because he doesn't hear the staff answer his ring.
Thank you for your concern raised regarding the door entry code. All our units are key-coded to ensure the safety of our Residents. We are currently experiencing problems with the intercom system and our property services are looking into this and believe that this will be resolved soon. In the...
Very good visiting experience. Clean, comfortable sitting area. Friendly, helpful staff, engaged with residents and ourselves.
I found Mum's care to be good and kind and some staff really went the extra mile for my mum in her last days.
2 - Lack of sufficient activities, especially verbally stimulating.
3 - Occasionally bad odour.
4 - Difficulty in opening entrance door, even after it has been remotely unlocked from office.
5 - Care staff diligent, caring and compassionate.
Thank you for all comments which we take extremely seriously. Every effort will be made to improve on all aspects highlighted on the concern raised. We will use your comments to improve on services we provide, whilst ensuring that we provide Residents with good quality care in a safe environment
My father moved to the home is September 2017. All the staff I have met have been lovely to him (and me) and I think he is well taken care of. Nothing is perfect but the staff seem to do their very best and my family are very grateful.
I am really pleased that my brother is in Mornington Hall. I have peace of mind that he is being so well looked after and cared for.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.
The Bupa Customer Care Team.
We need better systems in place. Sometimes tea, sometimes no teas. The food was given but left on the table. Sometimes the residents get mad with not having proper care as staff shortages.
Thank you for your review. Your comments are extremely important to us and our residents’ health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
Overall the care is very good, there's a lot of time when residents are put into a chair and left to their own devices, more activities are required to keep them engaged as they will just sit and nap if left to it. My mum has certainly deteriorated since her admission. Don't think all options for menu choices are mentioned residents do not go up to the wall menu so do not know the choice offered.
Thank you for your review. Your comments are extremely important to us and our resident's health and wellbeing is our absolute priority. We will discuss your feedback with the home’s manager to help them continually improve their service.
My mum likes it there, with very few exceptions she has been treated well and likes the staff. I personally like the set up and the location which is very restful and allows me to take her out to see the interesting garden area.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
I, personally, am more than satisfied with the service being provided for my mother. She tells me that in reality, this is not the place she would like to be but realising her condition, it would be impossible to be able to stay in her own home safely. She is therefore quite content to be at Mornington Hall where she is being looked after very well.
Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Mornington Hall Care Home.
There are no upcoming events for Mornington Hall Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Mornington Hall Care Home.
Accreditations
There are no accreditations posted yet for Mornington Hall Care Home.
Meet the Team (1)

Narcisa is the Registered Manager at Mornington Hall Care Home, where she leads the team in providing safe, high-quality, person-centred care. With extensive experience in health and social care, she is committed to creating a warm and supportive environment where residents feel at home, while ensuring the service meets the highest professional and regulatory standards. By working closely with families, staff, and external professionals, Narcisa strives to deliver care that promotes dignity, comfort, and the best possible quality of life for every resident.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mornington Hall Care Home to verify any information. View our terms and conditions. Mornington Hall Care Home has an Enhanced Service -more info.