Mornington Hall Care Home

76 Whitta Road, Manor Park, London E12 5DA
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9.8 125 Reviews
  • Mornington Hall Care Home, London
Mornington Hall Care Home provide residential, nursing, dementia and respite care for up to 120 adults over the age of 65.

The home offers a home-from-home environment, with a team of care professionals dedicated to making each resident feel comfortable and safe. The team strive to maintain residents' independence as much as possible and help them to make the most of each day, making sure they have choice over their care and how they want to live.

The team work in collaboration with health professionals and the community to deliver care that meets each resident's unique needs and reflects their preferred lifestyle.

Inside the home, you'll find rooms that are well presented and homely, each offering ensuite facilities. There is also a spacious dining area and cosy living areas for residents to relax and enjoy some down time, as well as a cinema room.

The home is conveniently located with good access to public transport links, making it easy for loved ones to visit and for residents who are able to get out and about to enjoy the local area.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1700
  • Self-Funded Residential Dementia Care: £1400 – £1700
  • Self-Funded Nursing Care: £1400 – £1700
  • Self-Funded Nursing Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Residential Care: £1400 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1700

A comprehensive assessment will be undertaken to establish the weekly cost, as this will be determined by each individual’s assessed needs.

These prices are only a guideline, please contact Mornington Hall Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Narcisa Ciubotaru (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (12)

Mornington Hall Care Home Reviews (125)

9.8

Mornington Hall Care Home has a Review Score of 9.8 (9.762) out of 10, based on 49 reviews in the last 2 years.
Over all time Mornington Hall Care Home has 125 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mornington Hall Care Home
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Total of 125, showing 1-20
Review from Dom D (Brother of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and treatment being given to my brother has been excellent. No complaints whatsoever. Staff are doing a great job!
Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Dear Dom,Thank you very much for your kind feedback. We are thrilled to hear that your brother's care and treatment have been excellent. Your recognition means a great deal to our team, and we will continue to provide the highest standard of care.

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Review from Lucianna S (Wife of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the way everyone is working very hard to help, my husband is being well loooked after by the staff, and I can't complain, so I appreciate everyone who helps.
Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Dear Luciana,Thank you so much for your kind words. We are delighted to hear that you were happy with the care your husband was receiving and that our team's efforts made a positive difference. Your appreciation means a lot to all of us, and we will continue to provide the best care possible.

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Review from Lloyd D (Grandson of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great services, staff very professional, positive communication.
Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you so much for taking the time to share your kind words about your mums experience at Mornington Hall. We are truly delighted to hear that she has felt respected, cared for, and encouraged during her stay with us. Supporting each residents individual needs and wishes with dignity is at the heart of what we do, and it means so much to know this has been reflected in your mums care.Well also be sure to share your feedback with our team, as it will bring them great encouragement. Thank you again for your trust in uswe feel privileged to be part of your mums journey.

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Review from Claire N (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Mornington Hall Care Home for seven weeks, during Mum's stay everyone has been very friendly and taken excellent care of my mum, meeting all her individual needs withthe greatest respect and dignity, also listening to Mum's wishes, and encouraging Mum to join in with activities.
Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you so much for your kind words. Were delighted to hear that you had a positive experience with our team and that our communication and professionalism stood out. We truly appreciate your feedback and look forward to welcoming you again!

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Review from E O (Great-Niece of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't speak highly enough of this care home. My Grand Uncle has been her for some time now and the experience has been nothing short of wonderful. The staff are incredibly kind, attentive and professional, always going above and beyond to make sure residents are comfortable and well cared for.The
environment is clean, welcoming and peaceful, most importantly, my Grand Uncle has expressed to me how happy and content he feels living here. He gives the whole family peace of mind knowing he is in such good hands. Highly recommend.
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Review from Miriam L (Daughter of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was visiting my mum and having a cup of tea in the main lounge - the nurse on duty was playing music and singing - encouraging the residents to join in - calling their names and it created a lovely inclusive atmosphere. It wasn't too loud/raucous/was just very nice and happy.
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Review from Beth Y (Niece of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you so much for caring for my aunt with such dignity and grace. We appreciate all the care she received nursing, personal, medical and activity programs. Good communication with family from the staff.
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Review from Rita E (Sister of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great service, nice staff very clean
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Review from Amanda A (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy with the care she is receiving here and the staff are brilliant.
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Review from R Y (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with service from the staff.
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Review from R D (Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good place, all great, all friendly staff!
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Review from P B (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Greeted in a friendly manner by nurse in charge. Lovely room. Offered tea. Overall a good experience.
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Review from A K (Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I very please with the staffs you have in the home and specialy with the nurses who are very careful. and one member of staff in particular which is very kind with all of us.
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Review from P O (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is spacious and well laid out. The staff accepted that the resident was very unhappy about being in the care home and resentful about that. They did not treat her worse because she was so unhappy. They were flexible in responding to her wishes to have escorted trips outside. One aspect
that was not satisfactory was that the food was not suitable. It was tailored to the extent that it was vegetarian, but it was too bland for her. The resident difficult to tailor adequately.
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Review from C S (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mornington Hall is very clean and well run. The staff are kind and helpful to the residents and visitors. Our friend has placed here after hospitalisation. She always wanted to go back to her own home, and has now been returned to her home on a trial run. The staff chatted with her, She could not have
conversations with the other residents many of whom lived in fantasy worlds. She was a football fan and the home did not have subscription channels. The staff enabled her friends and take her to the local pub. Medication was always given on time cannot comment on value for money, as I do not know the cost.
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Review from R G (Resident) published on 26 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very helpful and considerate. The home is very clean and well maintained. The food is good and plentiful and rooms spacious and well equipped. The home is secure and well equipped with grab rails in corridors and shower/ toilet areas. The home has pleasant and accessible gardens and has parking
for visitors.
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Review from Jean F (Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfactory, being well looked after.
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Review from T I (Son of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall good care home. Fantastic range of activities. Staff are kind and considerate providing great care.
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Review from F F (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home, staff are wonderful, caring & attentive. My father enjoyed staying here and most importantly it felt like home to him. There is no place like home. The facilities are good, the place clean and excellent activities and wonderful happy staff. Thoroughly recommend this care home.
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Review from Janice C (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mammy was loved and cared for by all the staff at Cornwell House. They had lots of activities and fun games and outings. All the staff were very good at their jobs and cared for everyone. Communication was excellent and always informed. Her passing was dignified and respectful.
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Current Review Score: 9.8 (9.762)

Overview of Review Score

The Review Score of 9.8 (9.762) out of 10 for Mornington Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 49 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.762 for Mornington Hall Care Home is calculated as follows: ( (453 Excellents x 5) + (102 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 571 Ratings = 4.762
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mornington Hall Care Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Narcisa Ciubotaru

Job Title: Registered Manager Joined: 2022

Narcisa is the Registered Manager at Mornington Hall Care Home, where she leads the team in providing safe, high-quality, person-centred care. With extensive experience in health and social care, she is committed to creating a warm and supportive environment where residents feel at home, while ensuring the service meets the highest professional and regulatory standards. By working closely with families, staff, and external professionals, Narcisa strives to deliver care that promotes dignity, comfort, and the best possible quality of life for every resident.

Frequently Asked Questions about Mornington Hall Care Home

What types of Care is Mornington Hall Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mornington Hall Care Home have?

There are 120 Single Rooms.

What are the Facilities & Services at Mornington Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Mornington Hall Care Home to the centre of London?

9.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mornington Hall Care Home to verify any information. View our terms and conditions. Mornington Hall Care Home has an Enhanced Service - more info.