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Mornington Hall Care Home

76 Whitta Road, Manor Park, London E12 5DA
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Mum cannot find a better home than Mornington Hall.B G(Daughter of Resident/Service User)
Mornington Hall Care Home, London
Mornington Hall Care Home, London
Mornington Hall Care Home, London

Mornington Hall Care Home provide residential, nursing, dementia and respite care for up to 120 adults over the age of 65.

The home offers a home-from-home environment, with a team of care professionals dedicated to making each resident feel comfortable and safe. The team strive to maintain residents' independence as much as possible and help them to make the most of each day, making sure they have choice over their...  

Care Provided by Mornington Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,800£1,500 - £1,800
Residential Dementia Care£1,500 - £1,800£1,500 - £1,800
Nursing Care£1,500 - £1,800£1,500 - £1,800
Nursing Dementia Care£1,500 - £1,800£1,500 - £1,800

A comprehensive assessment will be undertaken to establish the weekly cost, as this will be determined by each individual’s assessed needs.

Contact Mornington Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Narcisa Ciubotaru(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (120)
  • Single Rooms with ensuite Wet Room (12)

Mornington Hall Care Home Reviews (151)

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9.8

Mornington Hall Care Home has a Review Score of 9.8 (9.779) out of 10, based on 73 reviews in the last 2 years. Over all time Mornington Hall Care Home has 151 reviews.

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Showing 151 reviews matching selected criteria
Review from D B (Sister of Resident) published on 24 April 2025 Submitted via Postal Card
Overall Experience

My sister has been a resident at Mornington Hall for approx 4 years, she has been treated with dignity and respect throughout her stay.

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Review from A M (Sister of Resident) published on 22 April 2025 Submitted via Postal Card
Overall Experience

Residents are well cared, for the staff always do there best for them. They love the music.

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Review from Mike W (Son of Resident) published on 21 April 2025 Submitted via Website
Overall Experience

My father suffers with vascular dementia and advanced Alzeimers with BPSD. The move into Mornington Hall in January 2025 followed a long spell within Newham MH Services. He seemed calm and settled in his new surroundings quickly. The accommodation is good, clean and bright (window onto garden) with all the necessary equipment required to make him feel safe and comfortable. The care staff and nurses are always very welcoming, caring, helpful and friendly. My father's needs are attended to quickly and professionally with dignity. Thank you for giving us back some peace of mind.

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Review from H A (Wife of Resident) published on 18 April 2025 Submitted via Postal Card
Overall Experience
My husband recently arrived at Mornington Hall, and our first impression has been excellent. The staff is incredibly welcoming, and both my husband and I were treated with kindness and care. He has already settled is well and I truly hope he will remain comfortable and pain-free.

I am grateful for the warm and supportive environment provided by the team.

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Review from G C (Friend of Resident) published on 14 April 2025 Submitted via Postal Card
Overall Experience

Betty is made to feel very welcome in the care home. She was an independent person and sometimes difficult to make friends with but she seemed as happy as she could be in a care home. I received regular calls from staff regarding her wellbeing and of any concerns regarding her health.

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Review from B H (Son-in-law of Resident) published on 10 April 2025 Submitted via Postal Card
Overall Experience
My father-in-law is well cared
The staff is fantastic

There are plenty of activity, food great

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Review from L L (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card
Overall Experience
Excellent staff caring and compassionate. My father is happy and settled.
The room are clean and homely.

The service areas are lively and appropriately staffed.

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Review from M V (Niece of Resident) published on 2 April 2025 Submitted via Postal Card
Overall Experience

I found all the staff and nursing team, so kind and considerate to my aunt and myself, nothing is too much trouble. Every time I rang, somebody was able to give me information and I didn't feel rushed. I could see clearly that there is care and consideration. And I felt and still feel that my aunt was in very safe hands. I cannot thank everybody enough for all the care given, it means a lot to me.

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Review from Julia S (Next of Kin) published on 28 January 2025 Submitted via Website
Overall Experience

I will be honest when my mum went into Mornington Hall I was very worried but I just want to say thank you to all the staff that have made my mum so welcome. I'm so happy my mum really likes it. When I go visit the staff are so welcoming, the activities they do are outstanding, Mum really enjoys it. I feel so happy now my mum is safe and happy. The food is outstanding, they cater for everyone. Thank you so much for making my mum feel so happy. The care and support are outstanding.

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Review from M K (Nephew of Resident) published on 31 October 2024 Submitted via Website
Overall Experience

My Uncle passed away recently. The day and night staff dealt with this situation in the appropriate manner. I am extremely impressed and grateful with how it was dealt with. They gave my Uncle amazing care and he told us all about it. We were always treated with kindness and respect when visiting. I would highly recommend this care home to everyone.

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Review from Robert G (Resident / Service User) published on 11 October 2024 Submitted via Postal Card
Overall Experience

Staff are helpful and friendly. Care home is clean and well-maintained. Food is good and always with choice of menu. Activities are provided for residents and access to grounds and gardens are available. Safety is helped by the provision of grab rails in bath and toilet areas.

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Review from T A (Friend of Resident) published on 8 October 2024 Submitted via Postal Card
Overall Experience

Activities, a good range of activities, it's obvious a lot of thought and effort have been put into them. The Caribbean themed day was very enjoyable. All the staff worked hard to ensure everyone had a good time. Well done! also, the BBQ in July was great. This care home is also a pleasant one where the residents are well looked after in so many ways. It's far better than the one my loved one previously attended.

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Review from G R (Wife of Resident) published on 26 August 2024 Submitted via Postal Card
Overall Experience

My husband has Parkinson's and dementia and is very difficult to nurse. He has postural hypertension and falls very easily. He has one-to-one nursing. I have nothing but praise for the care he is given. The staff work very hard to supply my husband with all his needs. The activities coordinator is superb, involving my husband in as many activities as possible. I have nothing but praise for the care my husband receives. I am very grateful to all the staff.

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Review from C P (Daughter of Resident) published on 5 March 2024 Submitted via Website
Overall Experience
The activities staff member is a great asset to Mornington Hall. She is constantly keeping the residents occupied with activities whether it be colouring, bingo, baking, fishing games or catching a ball. She constantly interacts with the residents.
The Valentine’s Day party she organised was a great success. She put so much effort and hard work into it. From arranging the entertainment to the catering. We all had a great time.

She is an amazing human who gives up so much of her own time for the good of the residents. The residents and relatives love her.

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Review from Nadia A (Daughter of Resident) published on 19 December 2023 Submitted via Website
Overall Experience
Overall really pleased with the care my father receives at Mornington Hall. He's settled in as comfortable as he can be, and I really feel that the staff try their very best to tend to his needs.
We always feel welcome when we come and visit as a family, and I can see from the interactions the staff have with my father that they really do know him, treat him with kindness and try to get to the root cause of anything that may be causing him concern.

Also, appreciative of all the events and activities that are put on for all the residents and their families to enjoy. The activities are varied, well organised, thought out and are great fun for all the family! The management clearly cares about their residents, and all the staff follow suit.

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Review from Linda L (Daughter of Resident) published on 1 September 2023 Submitted via Website
Overall Experience

My Mother has been a resident for several years. Definitely seen an improvement with the new manager and her staff. Mum is well cared for with dignity and respect. If Mum is unwell they get help from the GP.I am kept updated. There has been more activities and my mother is included where possible. The activities team arranged a pub lunch in a local beer garden and my mother was able to attend. They also arranged a resident and family BBQ in the grounds with live entertainment. The cleanliness is very good with thanks to the domestic staff. The laundry is always done. Also the the maintenance staff are always busy keeping things as they should be. All staff are kind and supportive including the admin staff. The nurses and carers are extremely supportive to family members and meet Mum's needs. The cook and her team are always friendly and are happy to provide an alternative if it is not to the residents liking. Overall I am extremely happy with the care Mum receives.

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Review from Harpal S (Resident / Service User) published on 1 February 2023 Submitted via Website
Overall Experience

I am a resident at Mornington Hall care home, my experience so far has been very well and very happy with the service I receive. I am treated with respect and dignity, and my feedback/needs are always accommodated to. I am always kept busy and occupied with mental and physical activities by the activity team, always trying to keep on top of my mental and physical health.

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Review from Jacqui F (Niece of Resident) published on 11 January 2023 Submitted via Website
Overall Experience

I wanted to say that the care and attention my Auntie receives from everyone connected to the home is excellent, the staff are all extremely nice. The day-to-day activities are always varied and engaging. I have also attended a few special days, including a summer barbecue in the garden, and various musical parties inside the home, all really enjoyable for the staff, residents and families alike. I would like to make a special mention to the lady who is responsible for the day-to-day activities, and organisation, she always puts her heart and soul into everything, with great attention to every detail.

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Review from J S (Daughter of Resident) published on 29 December 2022 Submitted via Website
Overall Experience

Lukka Care Homes has been building and providing an excellent service since they took over. My dad is well cared for and has even started taking part in activities and has been more sociable since they brought in the activities coordinator. The monthly newsletter is also fantastic as we are kept up to date on everything going on. The staff are extremely helpful and hard working. I have been so impressed with all the changes they've made since taking over and can take a step back knowing my dad is being well cared for.

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Review from Chamin D (Friend of Resident) published on 27 December 2022 Submitted via Website
Overall Experience

The staff here could not be more amazing. They are some of the kindest, most dedicated and wonderful people I have ever encountered. The residents are treated with so much care and respect. I must say the new activity coordinator lady is brilliant. There are so many activities on offer for them, and great facilities. It is always immaculate and the environment is clean, homely and welcoming. The gardens are so beautiful, the food is great, cannot fault anything. It seems like nothing is too much trouble for these people and they are so accommodating. All staff here deserve massive thanks and respect for what they are doing, they really do go above and beyond. Cannot praise highly enough.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 August 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (1)

Narcisa Ciubotaru
Narcisa CiubotaruJob Title:Registered ManagerJoined: 2022

Narcisa is the Registered Manager at Mornington Hall Care Home, where she leads the team in providing safe, high-quality, person-centred care. With extensive experience in health and social care, she is committed to creating a warm and supportive environment where residents feel at home, while ensuring the service meets the highest professional and regulatory standards. By working closely with families, staff, and external professionals, Narcisa strives to deliver care that promotes dignity, comfort, and the best possible quality of life for every resident.

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