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Mum cannot find a better home than Mornington Hall.B G(Daughter of Resident/Service User)



Mum cannot find a better home than Mornington Hall.B G(Daughter of Resident/Service User)



Mornington Hall Care Home provide residential, nursing, dementia and respite care for up to 120 adults over the age of 65.
The home offers a home-from-home environment, with a team of care professionals dedicated to making each resident feel comfortable and safe. The team strive to maintain residents' independence as much as possible and help them to make the most of each day, making sure they have choice over their...
Care Provided by Mornington Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
A comprehensive assessment will be undertaken to establish the weekly cost, as this will be determined by each individual’s assessed needs.
The price(s) shown are provided by the care home. Contact Mornington Hall Care Home for full pricing details and T&Cs.
Contact Mornington Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Lukka Care Homes
- Private Owned
Person in charge
- Narcisa Ciubotaru(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2006
Room Information
- Single Rooms (120)
- Single Rooms with ensuite Wet Room (12)
Mornington Hall Care Home Reviews (151)
Mornington Hall Care Home has a Review Score of 9.8 (9.779) out of 10, based on 73 reviews in the last 2 years.
Over all time Mornington Hall Care Home has 151 reviews.
My sister has been a resident at Mornington Hall for approx 4 years, she has been treated with dignity and respect throughout her stay.
Residents are well cared, for the staff always do there best for them. They love the music.
My father suffers with vascular dementia and advanced Alzeimers with BPSD. The move into Mornington Hall in January 2025 followed a long spell within Newham MH Services. He seemed calm and settled in his new surroundings quickly. The accommodation is good, clean and bright (window onto garden) with all the necessary equipment required to make him feel safe and comfortable. The care staff and nurses are always very welcoming, caring, helpful and friendly. My father's needs are attended to quickly and professionally with dignity. Thank you for giving us back some peace of mind.
I am grateful for the warm and supportive environment provided by the team.
Betty is made to feel very welcome in the care home. She was an independent person and sometimes difficult to make friends with but she seemed as happy as she could be in a care home. I received regular calls from staff regarding her wellbeing and of any concerns regarding her health.
The staff is fantastic
There are plenty of activity, food great
The room are clean and homely.
The service areas are lively and appropriately staffed.
I found all the staff and nursing team, so kind and considerate to my aunt and myself, nothing is too much trouble. Every time I rang, somebody was able to give me information and I didn't feel rushed. I could see clearly that there is care and consideration. And I felt and still feel that my aunt was in very safe hands. I cannot thank everybody enough for all the care given, it means a lot to me.
I will be honest when my mum went into Mornington Hall I was very worried but I just want to say thank you to all the staff that have made my mum so welcome. I'm so happy my mum really likes it. When I go visit the staff are so welcoming, the activities they do are outstanding, Mum really enjoys it. I feel so happy now my mum is safe and happy. The food is outstanding, they cater for everyone. Thank you so much for making my mum feel so happy. The care and support are outstanding.
My Uncle passed away recently. The day and night staff dealt with this situation in the appropriate manner. I am extremely impressed and grateful with how it was dealt with. They gave my Uncle amazing care and he told us all about it. We were always treated with kindness and respect when visiting. I would highly recommend this care home to everyone.
Staff are helpful and friendly. Care home is clean and well-maintained. Food is good and always with choice of menu. Activities are provided for residents and access to grounds and gardens are available. Safety is helped by the provision of grab rails in bath and toilet areas.
Activities, a good range of activities, it's obvious a lot of thought and effort have been put into them. The Caribbean themed day was very enjoyable. All the staff worked hard to ensure everyone had a good time. Well done! also, the BBQ in July was great. This care home is also a pleasant one where the residents are well looked after in so many ways. It's far better than the one my loved one previously attended.
My husband has Parkinson's and dementia and is very difficult to nurse. He has postural hypertension and falls very easily. He has one-to-one nursing. I have nothing but praise for the care he is given. The staff work very hard to supply my husband with all his needs. The activities coordinator is superb, involving my husband in as many activities as possible. I have nothing but praise for the care my husband receives. I am very grateful to all the staff.
The Valentine’s Day party she organised was a great success. She put so much effort and hard work into it. From arranging the entertainment to the catering. We all had a great time.
She is an amazing human who gives up so much of her own time for the good of the residents. The residents and relatives love her.
We always feel welcome when we come and visit as a family, and I can see from the interactions the staff have with my father that they really do know him, treat him with kindness and try to get to the root cause of anything that may be causing him concern.
Also, appreciative of all the events and activities that are put on for all the residents and their families to enjoy. The activities are varied, well organised, thought out and are great fun for all the family! The management clearly cares about their residents, and all the staff follow suit.
My Mother has been a resident for several years. Definitely seen an improvement with the new manager and her staff. Mum is well cared for with dignity and respect. If Mum is unwell they get help from the GP.I am kept updated. There has been more activities and my mother is included where possible. The activities team arranged a pub lunch in a local beer garden and my mother was able to attend. They also arranged a resident and family BBQ in the grounds with live entertainment. The cleanliness is very good with thanks to the domestic staff. The laundry is always done. Also the the maintenance staff are always busy keeping things as they should be. All staff are kind and supportive including the admin staff. The nurses and carers are extremely supportive to family members and meet Mum's needs. The cook and her team are always friendly and are happy to provide an alternative if it is not to the residents liking. Overall I am extremely happy with the care Mum receives.
I am a resident at Mornington Hall care home, my experience so far has been very well and very happy with the service I receive. I am treated with respect and dignity, and my feedback/needs are always accommodated to. I am always kept busy and occupied with mental and physical activities by the activity team, always trying to keep on top of my mental and physical health.
I wanted to say that the care and attention my Auntie receives from everyone connected to the home is excellent, the staff are all extremely nice. The day-to-day activities are always varied and engaging. I have also attended a few special days, including a summer barbecue in the garden, and various musical parties inside the home, all really enjoyable for the staff, residents and families alike. I would like to make a special mention to the lady who is responsible for the day-to-day activities, and organisation, she always puts her heart and soul into everything, with great attention to every detail.
Lukka Care Homes has been building and providing an excellent service since they took over. My dad is well cared for and has even started taking part in activities and has been more sociable since they brought in the activities coordinator. The monthly newsletter is also fantastic as we are kept up to date on everything going on. The staff are extremely helpful and hard working. I have been so impressed with all the changes they've made since taking over and can take a step back knowing my dad is being well cared for.
The staff here could not be more amazing. They are some of the kindest, most dedicated and wonderful people I have ever encountered. The residents are treated with so much care and respect. I must say the new activity coordinator lady is brilliant. There are so many activities on offer for them, and great facilities. It is always immaculate and the environment is clean, homely and welcoming. The gardens are so beautiful, the food is great, cannot fault anything. It seems like nothing is too much trouble for these people and they are so accommodating. All staff here deserve massive thanks and respect for what they are doing, they really do go above and beyond. Cannot praise highly enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Mornington Hall Care Home.
There are no upcoming events for Mornington Hall Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Mornington Hall Care Home.
Accreditations
There are no accreditations posted yet for Mornington Hall Care Home.
Meet the Team (1)

Narcisa is the Registered Manager at Mornington Hall Care Home, where she leads the team in providing safe, high-quality, person-centred care. With extensive experience in health and social care, she is committed to creating a warm and supportive environment where residents feel at home, while ensuring the service meets the highest professional and regulatory standards. By working closely with families, staff, and external professionals, Narcisa strives to deliver care that promotes dignity, comfort, and the best possible quality of life for every resident.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mornington Hall Care Home to verify any information. View our terms and conditions. Mornington Hall Care Home has an Enhanced Service -more info.