Mornington Hall Care Home

76 Whitta Road, Manor Park, London E12 5DA
Review Us
9.8 138 Reviews
  • Mornington Hall Care Home, London
Mornington Hall Care Home provide residential, nursing, dementia and respite care for up to 120 adults over the age of 65.

The home offers a home-from-home environment, with a team of care professionals dedicated to making each resident feel comfortable and safe. The team strive to maintain residents' independence as much as possible and help them to make the most of each day, making sure they have choice over their care and how they want to live.

The team work in collaboration with health professionals and the community to deliver care that meets each resident's unique needs and reflects their preferred lifestyle.

Inside the home, you'll find rooms that are well presented and homely, each offering ensuite facilities. There is also a spacious dining area and cosy living areas for residents to relax and enjoy some down time, as well as a cinema room.

The home is conveniently located with good access to public transport links, making it easy for loved ones to visit and for residents who are able to get out and about to enjoy the local area.
Show Mornington Hall Care Home on the Map

Care Provided by Mornington Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1700
  • Self-Funded Residential Dementia Care: £1400 – £1700
  • Self-Funded Nursing Care: £1400 – £1700
  • Self-Funded Nursing Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Residential Care: £1400 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1700

A comprehensive assessment will be undertaken to establish the weekly cost, as this will be determined by each individual’s assessed needs.

These prices are only a guideline, please contact Mornington Hall Care Home to find out the exact price for your requirements.

Contact Mornington Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Mornington Hall Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Narcisa Ciubotaru (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (12)

Mornington Hall Care Home Reviews (138)

9.8

Mornington Hall Care Home has a Review Score of 9.8 (9.779) out of 10, based on 61 reviews in the last 2 years.
Over all time Mornington Hall Care Home has 138 reviews.

Overall Experience
  • 97
  • 37
  • 4
  • 0
  • 0
Date Published
  • 138
  • 17
  • 53
  • 61
  • 77
Reviewer Connection to Mornington Hall Care Home
  • 40
  • 21
  • 18
  • 10
  • 7
  • 7
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 138, showing 41-60
Review from S Y (Niece of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been a resident for just under 2 years. The staff have always been Professional, Kind Caring towards my aunt. They maintain open Communication with us, her family, for which we are grateful.
Special thanks also to the activities team who bring enrichment and fun.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H J (Grandson of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience overall. Staff are very kind, patient and caring. They deal with my grandma's special needs very well. They make great efforts to adopt a sense of community and do a lot to include the residents family and friends.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S R (Mother of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had reservation on homes as we never experienced homes. After the initial concerns, I have been pleasantly surprised by the level of care by the staff. The staff take excellent care. The decor could do with some TLC.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Friend of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I and often my hustand have visited the resident who is our close friend nearly every week since she came to Mornington Hall. At every visit we have found the staff warm, helpful and friendly, creating an atmosphere of calm and security. Those concerned with activities are particularly brilliant in
terms of getting residents active, in collective activities. Every festival holiday is celebrated with imagination, enthusiasm and care, involving residents to a level it's hard to believe, but clearly achievable. All the workers here deserve our appreciation and thanks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D B (Sister of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been a resident at Mornington Hall for approx 4 years, she has been treated with dignity and respect throughout her stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S T (Son of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff treat my mother with respect and dignity always polite when we visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A M (Sister of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents are well cared, for the staff always do there best for them. They love the music.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mike W (Son of Resident) published on 21 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father suffers with vascular dementia and advanced Alzeimers with BPSD. The move into Mornington Hall in January 2025 followed a long spell within Newham MH Services. He seemed calm and settled in his new surroundings quickly. The accommodation is good, clean and bright (window onto garden) with
all the necessary equipment required to make him feel safe and comfortable. The care staff and nurses are always very welcoming, caring, helpful and friendly. My father's needs are attended to quickly and professionally with dignity. Thank you for giving us back some peace of mind.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H A (Wife of Resident) published on 18 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband recently arrived at Mornington Hall, and our first impression has been excellent. The staff is incredibly welcoming, and both my husband and I were treated with kindness and care. He has already settled is well and I truly hope he will remain comfortable and pain-free.
I am grateful for
the warm and supportive environment provided by the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G C (Friend of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Betty is made to feel very welcome in the care home. She was an independent person and sometimes difficult to make friends with but she seemed as happy as she could be in a care home. I received regular calls from staff regarding her wellbeing and of any concerns regarding her health.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B H (Son-in-law of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law is well cared
The staff is fantastic
There are plenty of activity, food great
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L L (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff caring and compassionate. My father is happy and settled.
The room are clean and homely.
The service areas are lively and appropriately staffed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M V (Niece of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found all the staff and nursing team, so kind and considerate to my aunt and myself, nothing is too much trouble. Every time I rang, somebody was able to give me information and I didn't feel rushed. I could see clearly that there is care and consideration. And I felt and still feel that my aunt was
in very safe hands. I cannot thank everybody enough for all the care given, it means a lot to me.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julia S (Next of Kin) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I will be honest when my mum went into Mornington Hall I was very worried but I just want to say thank you to all the staff that have made my mum so welcome. I'm so happy my mum really likes it. When I go visit the staff are so welcoming, the activities they do are outstanding, Mum really enjoys it.
I feel so happy now my mum is safe and happy. The food is outstanding, they cater for everyone. Thank you so much for making my mum feel so happy. The care and support are outstanding.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M K (Nephew of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle passed away recently. The day and night staff dealt with this situation in the appropriate manner. I am extremely impressed and grateful with how it was dealt with. They gave my Uncle amazing care and he told us all about it. We were always treated with kindness and respect when visiting. I
would highly recommend this care home to everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert G (Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful and friendly. Care home is clean and well-maintained. Food is good and always with choice of menu. Activities are provided for residents and access to grounds and gardens are available. Safety is helped by the provision of grab rails in bath and toilet areas.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kevin C (Husband of Resident) published on 11 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, she has more recently settled in pretty well and as far as I can tell, seems genuinely contented. Even though she must find everything rather bewildering. Her double incontinence is still an issue and I know her washing and showering as well as toileting can still be somewhat challenging for
staff. She requires regular prompting to even carry out basic tasks, brushing teeth, hygiene, dressing etc. Her medication appears to have had an effect of calming her mood disturbance, but she is now barely able to communicate. The home is very good at organising activities and this has had a positive impact on preventing her social isolation.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T A (Friend of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Activities, a good range of activities, it's obvious a lot of thought and effort have been put into them. The Caribbean themed day was very enjoyable. All the staff worked hard to ensure everyone had a good time. Well done! also, the BBQ in July was great. This care home is also a pleasant one where
the residents are well looked after in so many ways. It's far better than the one my loved one previously attended.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G R (Wife of Resident) published on 26 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has Parkinson's and dementia and is very difficult to nurse. He has postural hypertension and falls very easily. He has one-to-one nursing. I have nothing but praise for the care he is given. The staff work very hard to supply my husband with all his needs. The activities coordinator is superb,
involving my husband in as many activities as possible. I have nothing but praise for the care my husband receives. I am very grateful to all the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue R (Sister of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
We were at the Hall to support our brother on the 13th of February at the Valentine's Tea Party.
We are extremely pleased with the entertainment and the care given to the residents during the party. The residents were encouraged to take part. Our brother loves dancing, and he was encouraged to dance,
in fact, the organiser danced with him which helped him immensely. He managed to dance on his own albeit holding onto his Zimmer frame.
The staff looked after the residents and made sure they were not neglected.
The food was delicious. The residents and the visitors enjoyed the food and the beverage.
The entertainer was great. His selection of songs suited everyone. He kept the momentum going well.
Overall a great successful event. I take my hat off to the organisers of this party. A job well done.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Mornington Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 61 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 61 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.779 for Mornington Hall Care Home is calculated as follows: ( (573 Excellents x 5) + (121 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 711 Ratings = 4.779
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mornington Hall Care Home is based on 61 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 61 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

No image found

Narcisa Ciubotaru

Job Title: Registered Manager Joined: 2022

Narcisa is the Registered Manager at Mornington Hall Care Home, where she leads the team in providing safe, high-quality, person-centred care. With extensive experience in health and social care, she is committed to creating a warm and supportive environment where residents feel at home, while ensuring the service meets the highest professional and regulatory standards. By working closely with families, staff, and external professionals, Narcisa strives to deliver care that promotes dignity, comfort, and the best possible quality of life for every resident.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mornington Hall Care Home to verify any information. View our terms and conditions. Mornington Hall Care Home has an Enhanced Service - more info.