Mornington Hall Care Home

76 Whitta Road, Manor Park, London E12 5DA
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9.8 138 Reviews
  • Mornington Hall Care Home, London
Mornington Hall Care Home provide residential, nursing, dementia and respite care for up to 120 adults over the age of 65.

The home offers a home-from-home environment, with a team of care professionals dedicated to making each resident feel comfortable and safe. The team strive to maintain residents' independence as much as possible and help them to make the most of each day, making sure they have choice over their care and how they want to live.

The team work in collaboration with health professionals and the community to deliver care that meets each resident's unique needs and reflects their preferred lifestyle.

Inside the home, you'll find rooms that are well presented and homely, each offering ensuite facilities. There is also a spacious dining area and cosy living areas for residents to relax and enjoy some down time, as well as a cinema room.

The home is conveniently located with good access to public transport links, making it easy for loved ones to visit and for residents who are able to get out and about to enjoy the local area.
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Care Provided by Mornington Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1700
  • Self-Funded Residential Dementia Care: £1400 – £1700
  • Self-Funded Nursing Care: £1400 – £1700
  • Self-Funded Nursing Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Residential Care: £1400 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Care: £1400 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1700

A comprehensive assessment will be undertaken to establish the weekly cost, as this will be determined by each individual’s assessed needs.

These prices are only a guideline, please contact Mornington Hall Care Home to find out the exact price for your requirements.

Contact Mornington Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Mornington Hall Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Narcisa Ciubotaru (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (12)

Mornington Hall Care Home Reviews (138)

9.8

Mornington Hall Care Home has a Review Score of 9.8 (9.779) out of 10, based on 61 reviews in the last 2 years.
Over all time Mornington Hall Care Home has 138 reviews.

Overall Experience
  • 97
  • 37
  • 4
  • 0
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Date Published
  • 138
  • 17
  • 53
  • 61
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Reviewer Connection to Mornington Hall Care Home
  • 40
  • 21
  • 18
  • 10
  • 7
  • 7
  • 6
  • 5
  • 4
  • 3
  • 3
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 138, showing 21-40
Review from Rita E (Sister of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great service, nice staff very clean
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Review from Amanda A (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy with the care she is receiving here and the staff are brilliant.
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Review from R Y (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with service from the staff.
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Review from R D (Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good place, all great, all friendly staff!
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Review from P B (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Greeted in a friendly manner by nurse in charge. Lovely room. Offered tea. Overall a good experience.
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Review from A K (Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I very please with the staffs you have in the home and specialy with the nurses who are very careful. and one member of staff in particular which is very kind with all of us.
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Review from P O (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is spacious and well laid out. The staff accepted that the resident was very unhappy about being in the care home and resentful about that. They did not treat her worse because she was so unhappy. They were flexible in responding to her wishes to have escorted trips outside. One aspect
that was not satisfactory was that the food was not suitable. It was tailored to the extent that it was vegetarian, but it was too bland for her. The resident difficult to tailor adequately.
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Review from C S (Friend of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mornington Hall is very clean and well run. The staff are kind and helpful to the residents and visitors. Our friend has placed here after hospitalisation. She always wanted to go back to her own home, and has now been returned to her home on a trial run. The staff chatted with her, She could not have
conversations with the other residents many of whom lived in fantasy worlds. She was a football fan and the home did not have subscription channels. The staff enabled her friends and take her to the local pub. Medication was always given on time cannot comment on value for money, as I do not know the cost.
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Review from R G (Resident) published on 26 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very helpful and considerate. The home is very clean and well maintained. The food is good and plentiful and rooms spacious and well equipped. The home is secure and well equipped with grab rails in corridors and shower/ toilet areas. The home has pleasant and accessible gardens and has parking
for visitors.
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Review from Jean F (Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfactory, being well looked after.
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Review from T I (Son of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall good care home. Fantastic range of activities. Staff are kind and considerate providing great care.
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Review from F F (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home, staff are wonderful, caring & attentive. My father enjoyed staying here and most importantly it felt like home to him. There is no place like home. The facilities are good, the place clean and excellent activities and wonderful happy staff. Thoroughly recommend this care home.
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Review from Janice C (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mammy was loved and cared for by all the staff at Cornwell House. They had lots of activities and fun games and outings. All the staff were very good at their jobs and cared for everyone. Communication was excellent and always informed. Her passing was dignified and respectful.
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Review from Denise N (Daughter of Resident) published on 20 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was looked after very well. The staff always appeared to be very fond of them. She always got involved in all the activities and I was always assured she was well taken care of.
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Review from J J (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great caring, kind and helpful carers and nurses and other staff. My mum is really happy in her stay here. We visit to my mum everyday. the services are same everyday. They do parties and celebrations for all the festivals regardless of religion and culture. very clean care home. Im so happy with their
services.
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Review from J Q (Brother of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother lives at Mornington Hall care home for a couple of years now, and the staff and service is wonderful.
The staff is ready always to help when needed. Also the activities is phenomenal. I'm happy that my brother is herein such a lovely place.
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Review from S P (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wish to say a big thank you to all the staff and nurses who looked very well after our mum while she was in your home with you all. You make her comfortable. We are grateful to the nurses who were there and the senior carer both were there at her last moment. They comforted us and making my mum comfortable.
A big thanks to all.
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Review from S H (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
the place is very transparent and friendly. The staff are very professional and the care and support provided by the staff is excellent. The room is clean, my mom is treated with respect and dignity and she feels at peace here and she has improved after coming here. The food and facilities are excellent.
The services are value for money. I want my mum to spend her finals days at Mornington care Home.
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Review from S R (Son of Resident) published on 5 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been impressed of the care and treatment of my mother. The staff are friendly and approachable. They care genuinely about the residents. I have deep respect for them and have no complaints. Very happy that my mother is being cared here.
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Review from T C (Sister of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel my sister is in a safe place which is very pleasant to visit. The room is clean and bright as is the outside space.
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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Mornington Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 61 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 61 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.779 for Mornington Hall Care Home is calculated as follows: ( (573 Excellents x 5) + (121 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 711 Ratings = 4.779
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mornington Hall Care Home is based on 61 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24, which has been reached with 61 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Narcisa Ciubotaru

Job Title: Registered Manager Joined: 2022

Narcisa is the Registered Manager at Mornington Hall Care Home, where she leads the team in providing safe, high-quality, person-centred care. With extensive experience in health and social care, she is committed to creating a warm and supportive environment where residents feel at home, while ensuring the service meets the highest professional and regulatory standards. By working closely with families, staff, and external professionals, Narcisa strives to deliver care that promotes dignity, comfort, and the best possible quality of life for every resident.

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