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Mornington Hall Care Home

76 Whitta Road, Manor Park, London E12 5DA
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Mum cannot find a better home than Mornington Hall.B G(Daughter of Resident/Service User)
Mornington Hall Care Home, London
Mornington Hall Care Home, London
Mornington Hall Care Home, London

Mornington Hall Care Home provide residential, nursing, dementia and respite care for up to 120 adults over the age of 65.

The home offers a home-from-home environment, with a team of care professionals dedicated to making each resident feel comfortable and safe. The team strive to maintain residents' independence as much as possible and help them to make the most of each day, making sure they have choice over their...  

Care Provided by Mornington Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,800£1,500 - £1,800
Residential Dementia Care£1,500 - £1,800£1,500 - £1,800
Nursing Care£1,500 - £1,800£1,500 - £1,800
Nursing Dementia Care£1,500 - £1,800£1,500 - £1,800

A comprehensive assessment will be undertaken to establish the weekly cost, as this will be determined by each individual’s assessed needs.

Contact Mornington Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Narcisa Ciubotaru(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (120)
  • Single Rooms with ensuite Wet Room (12)

Mornington Hall Care Home Reviews (151)

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9.8

Mornington Hall Care Home has a Review Score of 9.8 (9.779) out of 10, based on 73 reviews in the last 2 years. Over all time Mornington Hall Care Home has 151 reviews.

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Showing 151 reviews matching selected criteria
Review from Tia W (Granddaughter of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

Very good reviews, friendly staff members. Georga seems very informed of my nan's health. Very friendly.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you for your lovely review. Were pleased to hear our team has been friendly and supportive, and that the staff nurse has kept you well informed about your nans health. We really appreciate your feedback.

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Review from P W (Wife of Resident) published on 13 January 2026 Submitted via Postal Card
Overall Experience

My husband has been a resident at Mornington Hall now for 10 months. He continues to get very good care. The staff are always very welcoming, caring and treat him with respect and dignity. I recently had an issue that needed attention. I spoke to a member of office staff about my concern and immediately addressed my problems and implemented my request to my husband care plans. It's so comforting to know that your concerns are listened to and acted upon. Thank you Mornington Hall for caring for my husband.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you for your kind feedback. Were delighted to hear that your husband continues to receive good care and that our team have made you feel welcomed and listened to. Respect, dignity, and acting on concerns are very important to us, so its reassuring to know this has been your experience. Thank you for trusting Mornington Hall with your husbands care.

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Review from Jean R (Friend of Resident) published on 30 December 2025 Submitted via Website
Overall Experience

This care home has gone above all expectations for care and staff activities. My husband can be very difficult at times but they have had the patience of a saint to deal with him. Christmas has been exceptional and they took care of family as well as the patients. I couldn't wish for a better place of care for him. Thank you so much

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you so much for your wonderful review. It truly means a great deal to our whole team. We understand that care needs can be challenging at times, and we're so grateful for your trust in us. Knowing that your husband feels supported and that your family felt cared for, especially over...  

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Review from Francis G (Brother of Resident) published on 2 December 2025 Submitted via Postal Card
Overall Experience
Nice environment. Staff very helpful and friendly. Room is ok. Like to see Joe in the TV room rather than lying in his bed.

He seems to be settling in ok.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you so much for your lovely feedback, Francis. We are very pleased to hear that you find the environment welcoming and that our staff have been helpful and friendly.

We appreciate your comment regarding Joe. We will continue encouraging him to spend time in the TV room and communal areas...  

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Review from H S (Sister of Resident) published on 12 November 2025 Submitted via Postal Card
Overall Experience

The staff at Mornington Hall Care Home are very good with the residents. They provide good service and look after the residents. Keep up with the good work.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Dear Hansa,

Thank you so much for your kind words and positive feedback. We're delighted to hear that you're happy with the care and service provided by our team at Mornington Hall Care Home. Our staff take great pride in supporting our residents with compassion and dedication every day.

Your...  

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Review from S H (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card
Overall Experience

As a family we are very happy with the care from Mornington. Dad is always kept clean and tidy. The staff are very kind and have additionally been a comfort to us. The manager has always answered any questions we have and put us in contact with the relevant professionals. I feel Dad is in the right place for him at this time. I feel he is safe and in the past 6 weeks have been no issues.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you for sharing your lovely feedback Sharon. We're so pleased to hear that you are happy with the care your dad is receiving and that he is always kept clean, comfortable, and well supported. It's wonderful to know our staff have been a comfort to your family and that you feel listened to and...  

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Review from F P (Nephew of Resident) published on 7 October 2025 Submitted via Postal Card
Overall Experience

Very kind staff, polite, very good care.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you so much for your kind words.Were truly pleased to hear that you found our staff to be polite and caring and that the quality of care met your expectations. Feedback like yours means a lot to our team and encourages us to continue providing compassionate and high-quality support.

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Review from Kellie B (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card
Overall Experience

The staff here are all lovely and very helpful. I know they want the best for my dad and trust them to look after him.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Hi Kelly,Thank you so much for your lovely message. It really means a lot to us to know you feel that way. We all care deeply about your dad and always want to make sure he's happy and well looked after.I'll be sure to share your kind words with the team; they'll be so pleased to hear them!

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Review from Diane C (Friend of Resident) published on 30 September 2025 Submitted via Postal Card
Overall Experience

At all times the staff have been friendly and helpful. My husband was well cared for and all the family are happy with the care. The room and building is always clean and tidy.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Dear Diane, Thank you for taking the time to leave such a wonderful review. We are so pleased that you have always found our staff to be friendly and helpful.It is our highest priority to ensure our residents are well cared for, so reading that your husband was well looked after and that your...  

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Review from Barbara F (Friend of Resident) published on 23 September 2025 Submitted via Postal Card
Overall Experience

Always a pleasure to visit my friend in Mornington Hall and today we had the pleasure of music being played and songs sung in the main lounge - very cheerful and upbeat without being overwhelming. Thank you for all the care and for our visits.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you so much, Barbara, for your kind words. Were delighted to hear that you enjoyed your visit and the music in the main lounge. Its always a pleasure to welcome you, and were glad the atmosphere felt cheerful and uplifting. Your appreciation means a lot to our team, and we look forward to seeing you again soon.

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Review from T E (Son of Resident) published on 23 September 2025 Submitted via Postal Card
Overall Experience

The staff have been very welcoming and supportive during the transition from the hospital to the home. It was clear from the start that they care for their patients and ensure the family are included. Thank you.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you so much for your kind words. Were delighted to hear that you felt supported during the transition from hospital to home. Our team is dedicated to providing compassionate care while ensuring families feel included every step of the way. We truly value your feedback and are grateful for your trust in us.

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Review from Lucianna S (Wife of Resident) published on 15 September 2025 Submitted via Postal Card
Overall Experience

I am very happy with the way everyone is working very hard to help, my husband is being well loooked after by the staff, and I can't complain, so I appreciate everyone who helps.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Dear Luciana,Thank you so much for your kind words. We are delighted to hear that you were happy with the care your husband was receiving and that our team's efforts made a positive difference. Your appreciation means a lot to all of us, and we will continue to provide the best care possible.

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Review from Lloyd D (Grandson of Resident) published on 20 August 2025 Submitted via Postal Card
Overall Experience

Great services, staff very professional, positive communication.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you so much for taking the time to share your kind words about your mums experience at Mornington Hall. We are truly delighted to hear that she has felt respected, cared for, and encouraged during her stay with us. Supporting each residents individual needs and wishes with dignity is at the...  

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Review from Claire N (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card
Overall Experience

My mum has been at Mornington Hall Care Home for seven weeks, during Mum's stay everyone has been very friendly and taken excellent care of my mum, meeting all her individual needs withthe greatest respect and dignity, also listening to Mum's wishes, and encouraging Mum to join in with activities.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you so much for your kind words. Were delighted to hear that you had a positive experience with our team and that our communication and professionalism stood out. We truly appreciate your feedback and look forward to welcoming you again!

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Review from E O (Great-Niece of Resident) published on 24 July 2025 Submitted via Postal Card
Overall Experience

I can't speak highly enough of this care home. My Grand Uncle has been her for some time now and the experience has been nothing short of wonderful. The staff are incredibly kind, attentive and professional, always going above and beyond to make sure residents are comfortable and well cared for.The environment is clean, welcoming and peaceful, most importantly, my Grand Uncle has expressed to me how happy and content he feels living here. He gives the whole family peace of mind knowing he is in such good hands. Highly recommend.

Reply from Narcisa Ciubotaru, Registered Manager at Mornington Hall Care Home

Thank you so much for sharing such a wonderful review. We are truly delighted to hear how happy and content your Grand Uncle feels living with usthat really means the world. Our team always strives to provide the best possible care in a warm and welcoming environment, so knowing that this brings...  

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Review from Rita E (Sister of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

Great service, nice staff very clean

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Review from Beth Y (Niece of Resident) published on 25 June 2025 Submitted via Postal Card
Overall Experience

Thank you so much for caring for my aunt with such dignity and grace. We appreciate all the care she received nursing, personal, medical and activity programs. Good communication with family from the staff.

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Review from Amanda A (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card
Overall Experience

My mother is very happy with the care she is receiving here and the staff are brilliant.

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Review from C S (Friend of Resident) published on 28 May 2025 Submitted via Postal Card
Overall Experience

Mornington Hall is very clean and well run. The staff are kind and helpful to the residents and visitors. Our friend has placed here after hospitalisation. She always wanted to go back to her own home, and has now been returned to her home on a trial run. The staff chatted with her, She could not have conversations with the other residents many of whom lived in fantasy worlds. She was a football fan and the home did not have subscription channels. The staff enabled her friends and take her to the local pub. Medication was always given on time cannot comment on value for money, as I do not know the cost.

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Review from P O (Friend of Resident) published on 28 May 2025 Submitted via Postal Card
Overall Experience

The care home is spacious and well laid out. The staff accepted that the resident was very unhappy about being in the care home and resentful about that. They did not treat her worse because she was so unhappy. They were flexible in responding to her wishes to have escorted trips outside. One aspect that was not satisfactory was that the food was not suitable. It was tailored to the extent that it was vegetarian, but it was too bland for her. The resident difficult to tailor adequately.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 August 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Mornington Hall Care Home.

Accreditations

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Meet the Team (1)

Narcisa Ciubotaru
Narcisa CiubotaruJob Title:Registered ManagerJoined: 2022

Narcisa is the Registered Manager at Mornington Hall Care Home, where she leads the team in providing safe, high-quality, person-centred care. With extensive experience in health and social care, she is committed to creating a warm and supportive environment where residents feel at home, while ensuring the service meets the highest professional and regulatory standards. By working closely with families, staff, and external professionals, Narcisa strives to deliver care that promotes dignity, comfort, and the best possible quality of life for every resident.

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