Barchester Southgate Beaumont Care Community

My dad received 'end of life' care until his passing on Christmas Day. During his brief stay, Dad was very well looked after by the team of carers and nurses at Southgate Beaumont. Credit must go to the general manager for her leadership and having a great team working with her including the deputy manager, one of the key nurses, and of course the activities coordinator. I was ever present during Dad's stay, working on my laptop in a lounge adjacent to his room, which I know was of great comfort to Dad. The home is beautiful, clean and well-maintained by the cleaners and maintenance staff. Though Dad was unable to eat very much, food prepared by the chef was of a very high standard. In summary, Dad received a high level of care from a great team of professionals who really did care about Dad's well-being and who were always open to suggestions and ways in which they could improve the care given. I would have no hesitation in recommending Southgate Beaumont.

Very pleased with the staff, care and cleanliness of the home. I am a frequent user and enjoy engaging with other residents and staff who are always warm and very welcoming. Management is always available if needed.

I have been associated with Southgate Beaumont for over 15 years; almost 5 whilst my aunt was a resident, subsequent years as volunteer assisting with activities. Throughout this time, the high quality of care and the sense of well-being in very pleasant surroundings has been maintained.

It is the second time that my wife has needed to enter Beaumont. If we had cause to complain we wouldn't have returned the second time. If I had problems I acknowledge that I would readily approach management/staff to remedy them. Overall a pleasant as can-be (under the circumstances) experience and atmosphere within the home. Appreciated by both my wife, family and I. Thank you. I have no experience in comparing the value for money aspect.

Southgate Beaumont is a beautiful, clean, well-maintained home. It is a place where residents are valued. Families are made to feel welcome and part of the home. The staff are genuinely positively engaged in the care they give and feel pride and value in what they do and why they are there. My mother often told us how well she felt cared for and how all the staff were kind to her. The activities coordinator holds and knows each and every one of the residents. She relates to them with so much genuine dignity and brings their past and present lives to life. The physiotherapists were not only clinically excellent but also so kind, gentle and compassionate. The chef was wonderful. The general manager is visible and personally knows the residents her team are caring for. The management team constantly seek to learn and improve services for the residents and families they care for. What a wonderful place. Thank You.

My mother is a resident of Beaumont. She was diagnosed with cancer after briefly feeling unwell. Sadly it was too late for any kind of treatment. Given her rapid decline and sudden loss of independence, I was glad to find a beautiful and spacious room available at Beaumont for her to receive the nursing care she needs. She has settled in very well. The staff are kind, caring and cheerful! The food is very good and I am happy and relieved that Mum is in good hands in a safe place when I am not there. I visit every day and know most of the staff by name. They are kind and caring to me as well! Beaumont feels like my home now as this is where my mum is. It is a lovely place to arrive at each day and it doesn’t feel like a depressing care home. Although my mum is too ill to participate in the activities, I see there are plenty of residents here who enjoy the variety of amusements available. There are too many staff to mention all by name but they all have my and mum’s sincerest gratitude.

I had no previous experience looking at care homes before my mum became unwell. When we came to look around Beaumont we found a beautiful building, with lovely facilities including a nicely laid dining room and a lounge adjoining a library. Since my mum has come here to live we have found the care and attention to be of a very good standard. The staff are always friendly and ready to help. I cannot fault anything. If I am feeling a bit low someone is always ready with a hug. I would highly recommend it.

My partner came to Southgate Beaumont Care Community for end-of-life care. His care by all the nurses, carers and cleaning staff was excellent. They treated him with care and consideration for the weeks he has with them. I cannot thank them enough.

First class care home. Fantastic grade II building with beautiful interiors. All staff are very professional and caring. The general manager conducted a pre-assessment at home out of hours, on the weekend, at very short notice. The nursing staff kept me informed of residents' health and nursing needs continually and could not be more accommodating. The chef would prepare any meal resident wished, although the daily menu was excellent. The room overlooked beautiful grounds with all the required facilities. Would not hesitate to use this care home again, if the need arises.

In short, I would recommend this home to anyone.

I find the building, the staff and the whole experience of visiting and observing, over the last 5-6 years, to be very rewarding and satisfying - knowing that he is being cared for at the highest level.

My stay was excellent, the care was excellent and my stay was pleasant. I put myself in your care after a knee replacement and the management was excellent, visiting every day to see how my care was and how the staff were. I could not complain about anything.

I was very happy with my stay. The seven days passed very quickly. I enjoyed meeting staff. All the staff were very attentive, friendly and kind. The food was excellent and the nursing care was very good. I will certainly recommend Barchester Southgate Beaumont Care Community.

Welcoming, careing and pleasant staff. Informative with good communication.

My room was very nice and very comfortable. I did not miss a shower in the room. I preferred it the way it was with the shower room nearby. The shower just needed fixing.

Excellent service and concern for my dear relative who died here at the age of 101.

I spent three weeks respite in Beaumont Southgate to spend time with my husband who is in residential care. I really enjoyed the experience and could find no fault with anything. Everything was first-class and the staff are very helpful and friendly. During my stay, it was our 60th Diamond Wedding Anniversary and the management and staff arranged a surprise celebration do. We were overwhelmed by the lovely event and thank everyone for their thoughtfulness.

I would like to thank all the staff at Barchester Southgate involved in the care of my mother-in-law. When she arrived, she was very confused, weak and poorly. With the excellent care provided for her she regained her strength and lived her last few months in comfort. She passed away with great dignity and for this, we shall always be grateful.

I am very impressed with the standard of care and friendliness of the staff. It is so important for residents to feel valued and well cared for.

Barchester Southgate Beaumont Care Community is one of the best care homes I have visited. My PAT dog Gizmo and I visited for many years. The staff are very caring and professional. The building is beautiful. I thoroughly recommend this home to anyone considering care.