Tudor House

4 Birdhurst Road, South Croydon CR2 7EA
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Top 20 carehome certificate
10 23 Reviews
  • Tudor House, South Croydon
Tudor House is a purpose built privately owned residential nursing home in a quiet residential road, located in South Croydon close to local amenities, which include the famous Fairfield Halls, parks and shops and is one mile from the Whitgift Shopping Centre. The home is situated close to main bus routes, the Tramlink and is within one mile from both South & East Croydon Railway Stations.
Tudor House has an air of relaxed homeliness, comprises of an interesting variety of rooms and living areas.There are 37 beds, 31 single rooms, all with ensuite facilities. All bedrooms are tastefully and comfortably furnished with television, telephone points and 24 hour Nurse call system. Residents are encouraged to bring personal mementoes such as photographs or ornaments for their rooms.
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Care Provided by Tudor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Nursing Care: from £1500
  • RESPITE Self-Funded Nursing Dementia Care: from £1500

Our weekly fees start from £1501.06 per week; actual final fees will depend on the care needs based assessment. These prices are only a guideline, please contact us to find out the exact price for your requirements

These prices are only a guideline, please contact Tudor House to find out the exact price for your requirements.

Contact Tudor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Tudor House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Assured Services Ltd
  • Privately Owned

Person in Charge

  • Prakash Bundun (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2008
  • Number of floors: 5

Room Information

  • Single Rooms (31)
  • Couples/Companion Rooms (3)

Tudor House Reviews (23)

10

Tudor House has a Review Score of 10 (9.981) out of 10, based on 22 reviews in the last 2 years.
Over all time Tudor House has 23 reviews.

Overall Experience
  • 22
  • 0
  • 0
  • 0
  • 1
Date Published
  • 23
  • 9
  • 12
  • 22
  • 1
Reviewer Connection to Tudor House
  • 8
  • 6
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from K B (Son of Resident) published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very pleasant and obviously care about the residents' health and happiness.
Reply from Vipul Patel, Director at Tudor HouseThank you so much for your feedback, which I will share with the team. We are proud that you can feel the warm atmosphere in the home.
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  • Treated with Dignity
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  • Value for Money
Review from D A (Son of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has advanced dementia and has been a resident at Tudor House for 3 months so far. The experience has been fantastic! The staff are superb and actually care for the residents. The food is good and the services are excellent.
Reply from vipul patel, Director at Tudor HouseThank you for taking the time to leave such a lovely review. We are happy to hear that you are pleased with the care provided to your mother. The team will continue to strive for good quality of care to be provided.
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Review from Andrew S (Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
The food is very bad. Some carers are very good and care a great deal for residents. However, 80 percent of carers do as little as possible and just want to do the work and go home. We, the residents, have to go to bed at 6 pm. The exceptions are two residents who refuse and have to go up at 7.15. Nobody
is forced to go at 6 pm but they are all put under pressure to go. There are many examples of neglect I have video evidence of. It's all officially correct but residents are supposed to be treated with respect and dignity. They are not. I as a resident have been suppressed by management under the threat of sacking members of staff who have shown me kindness and dignity. I will write a full report when I am no longer here and cannot be blackmailed into remaining silent.
Reply from Mona Mathew, Registered Manager at Tudor HouseWe are deeply sorry that you had to leave our service and that you feel this way and also that you have had a negative experience. In all time that you have been with us you have not raised a formal complaint of this nature.
We, your care manager and external professional have all tried (over few months) to help you with your complex needs. Unfortunately, due to your non-compliance and taking fire safety of all other residents into account, we could not safely care for you in our setting, despite all efforts.
There any many things that we cannot discuss in this review; however, please call the registered manager if you wish this discuss this review.
Again, we can only apologise for your experience and the nature in which you had to leave our service.
We hope that you get all the help and support that you need.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.981)

Overview of Review Score

The Review Score of 10 (9.981) out of 10 for Tudor House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.981 for Tudor House is calculated as follows: ( (257 Excellents x 5) + (5 Goods x 4) ) ÷ 262 Ratings = 4.981
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tudor House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

No image found

Prakash Bundun

Job Title: Manager

The manager

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Tudor House to verify any information. View our terms and conditions. Tudor House has an Enhanced Service - more info.