Coloma Court

Layhams Road, West Wickham BR4 9QJ
Review Us
9.8 48 Reviews
  • Coloma Court, West Wickham
Coloma Court offers a purpose-built environment and a service tailored to their clients varied needs, carried out by a team of experienced and hard-working carers.

Registered for up to sixty-two residents, the accommodation makes an important contribution to local care needs, while pursuing a company policy that respects privacy and dignity.

Care plans are set to to support independent living for as long as possible, in collaboration with related health professionals where required.
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Care Provided by Coloma Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Fees listed are without FUNDED NURSING CARE CONTRIBUTIONS FROM THE NHS
If your admission to the care home is assessed as requiring nursing care, you may be entitled to funding by the NHS. This is called NHS Funded Nursing Care Contribution (FNC) and is a contribution made by the NHS towards supporting the provision of registered nursing care to eligible care home residents. The payment is made directly by the NHS to the care home where the nursing care is being provided, and the Resident does not receive any money directly.
If the responsible CCG has assessed that the Resident is eligible for FNC, any payments received will be deducted from the Total Fees. The Resident will, however, remain liable for the Total Fees if FNC funding is withdrawn or if the CCG defaults on payment.

Contact Coloma Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Coloma Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Marie Crooks (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (62)

Visiting

  • Flexible

Parking

  • The home has it's own private car park which is free for staff, residents and visitors to use.

Coloma Court Reviews (48)

9.8

Coloma Court has a Review Score of 9.8 (9.818) out of 10, based on 18 reviews in the last 2 years.
Over all time Coloma Court has 48 reviews.

Overall Experience
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Date Published
  • 48
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Reviewer Connection to Coloma Court
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Total of 48, showing 1-20
Review from J A (Sister of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Receptionist very welcoming on my arrival every time. Carers always acknowledge me. Brothers always clean & shaved and well cared for. Good nutritional food always served.
Reply from Justine Ellory, Business Development Manager at Coloma CourtThank you so much for your kind and thoughtful review.
We're delighted to hear that you feel warmly welcomed each time you visit. Our reception team, carers and housekeeping staff all work hard to create an environment that feels respectful, attentive and caring for both residents and their families.
It's especially lovely to hear your comments about your brothers being well cared for and presented with dignity - that is something we take great pride in. Providing good, nutritious meals and maintaining high personal care standards are fundamental to the way we look after our residents.
Your feedback means a great deal to the entire Coloma Court team, and we will be sure to share your comments with them.
Best wishes
Justine
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Review from Jean L (Partner of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From Tracey at reception to the carers & cleaning staff all very helpful and like a family.
Reply from Justine Ellory, Business Development Manager at Coloma CourtDear Jean,
Thank you so much for your kind words.
We're delighted to hear that you feel the warmth and family spirit here at Coloma Court.
From Tracey at reception to our carers and housekeeping team, everyone plays an important role in creating a welcoming, supportive environment for our residents and their loved ones.
Your feedback means a great deal to us, and we will be sure to share your lovely comments with the whole team.
Best wishes
Justine
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Review from Sara W (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coloma Court is a caring care home that puts 'care' into its name. The staff look after all the resident's needs and provides a relaxed environment however demanding and complex are the needs of a resident. my mum has been very happy for the three and a half years that she has lived here. I could not
ask anymore from the staff and management.
Reply from Justine Ellory, Business Development Manager at Coloma CourtDear Sara,
Thank you so much for your lovely review.
Your words truly mean a great deal to us. At Coloma Court, we are incredibly proud of our team and the way they live out the meaning of "care" every single day. Supporting residents with compassion, patience and dignity - no matter how complex their needs - is at the heart of everything we do.
We're so pleased to hear that your mum has been happy with us over the past three and a half years. It is a real privilege to care for her, and we're grateful for the trust you place in our staff and management team.
Thank you again for your kind feedback - it will be shared with the whole team.
Bets wishes
Justine
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Review from Don D (Husband of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rosina was admitted about ten days ago and had had some bad experience in hospital with a broken hip and Alzheimer's. She has been really well looked after and has begun to her usual happy self, which is a result of good and friendly help by all concerned. Many thanks.
Reply from Natasha Leslie, Registered Manager at Coloma CourtThank you so much for taking the time to share your kind feedback about Rosina's stay with us.
We know how distressing a hospital admission and recovery from a broken hip can be, particularly for someone living with Alzheimer's, and we are truly grateful that you trusted Coloma Court to support her during this time. It means a great deal to our whole team to hear that Rosina is beginning to feel like her usual, happy self again.
Your words reflect exactly what we strive for every day - compassionate, person-centred care delivered with kindness, dignity, and respect. I will be sure to share your lovely comments with the team, as they will be incredibly encouraged by your feedback.
Thank you again for your trust and for recognising the hard work and dedication of our staff.
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Review from Jennifer T (Granddaughter of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my grandma for her 100th Birthday and was so impressed by the effort and care staff took to make my Grandma's day special. They decorated the room, made wonderful food and one lady even wrote a poem. It must be so hard to work as carers, but despite that they went above and beyond for my grandma.
It was really touching to see how well cared for and loved she is.
Her room is also beautiful and she does activities when she is well enough .
Reply from Natasha Leslie, Registered Manager at Coloma CourtThank you, for your kind review your grandmother had a lovely day receiving the Kings letter, it was also nice to see family and friend's who had traveled far and wide to make the day special for her, it was memorable day for all involved in the preparation and all who attend, once again thank you for the review.
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Review from Lucienne V (Friend of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear friend received excellent care during the last few years of her life. She was treated with great dignity during her stay there. The staff are all very helpful and became family to us all.
I have no hesitation in recommending Coloma Court.
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Review from D B (Daughter of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had a sudden decline in November 2024 and went to hospital, she was unable to recover to be well enough to go home. She is currently in respite care at Coloma Court. They have been so welcoming to her, they really made her feel settled and at home and put our minds at rest. My mum is beautifully
tended to; she is clean and well dressed, her skin is creamed and looked after, she is loving the food and activities and they try their best to encourage her (no easy task) to join in everything she can. Thank you for your care and love for mum.
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Review from D G (Daughter of Resident) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall we are pleased with care my mother received over the past few weeks, however we provided complan because she eats so little. Normally she would go through one box a week, she went through one box in 3 weeks despite frequent requests to give the complan. All staff were very friendly and caring
towards my mother.
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Review from C B (Daughter of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Coloma Court is a safe and welcoming space for mum. Staff are caring and professional. I can visit at any time, no appointment needed which gives me confidence that mum is being cared for at all times. She can be a handful but staff soon got to know her ways and carry out all aspects of her care with
efficiency and professionalism. Thank you Coloma.
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Review from A N (Daughter of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Coloma Court for near a year. We have been very happy with her care. The staff are excellent and attend to mum's needs with care and understanding. Mum is always clean and smells good as is her room and bathroom. I would recommend Coloma Court to without any hesitation.
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Review from Kevin J (Son of Resident) published on 16 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We both found the staff very friendly and helpful. My dad said he enjoyed the stay but he felt the food was not exciting but just acceptable and there was not enough choice on some occasions. The only extra improvement would be for quick staff responsiveness when needing the toilet. He would use the
home again if needed.
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Review from Henry H (Friend of Resident) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very concerned how my friend would accept residential care. I am very pleased with the care and attention that the staff provide to their residents. They understand the problems and do everything to help people adjust. More to the point they also understand how this affects spouses, family and
friends. I cannot fault their efforts and level of care provided. The rooms are kept clean and tidy and there is always enough staff on hand to provide more personal attention when required. The atmosphere is loving and positive with the residents treated with care and dignity.
Reply from Natasha Leslie, Registered Manager at Coloma CourtThank you for your review, I am glad you are able to visit the home and continue to maintain a long-standing friendship, the review will be shared with staff on the unit.
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Review from Jane W (Daughter of Resident) published on 9 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has lived here for 2 years. I couldn’t ask for better care. All the staff are very attentive, very kind, and put my mum’s best interests first. She is very frail with many medical needs but always looks immaculately clean and comfortable. The rooms and building are spotlessly clean, and Mum
has a lovely rural view from her large window. Whenever I have spoken to reception, care staff, or administration I have always found them to be very helpful, understanding, and courteous. This is a lovely care home.
Reply from Natasha Leslie, Registered Manager at Coloma CourtThank you for taking the time to leave us feedback about your experience at Coloma Court Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from K M (Daughter of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is content and very well looked after. The staff are caring and supportive and always cheerful. The overall atmosphere is positive with residents treated as individuals with their separate needs, likes, and dislikes.
Reply from Natasha Leslie, Registered Manager at Coloma CourtThank you for your review, we appreciate all feedback and it will be shared with all the staff at Coloma Court.
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Review from S O (Wife of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident here for 1 year and 4 weeks and in that time he has improved mentally and can converse logically although he was very confused on admission. All his needs are met by the staff and they have infinite patience. The food is excellent and the staff are endlessly patient and
kind.
Reply from Natasha Leslie, Registered Manager at Coloma CourtThank you very much for your review, I am so glad there has been an improvement in your husband's well-being, your review will be shared with the team at St Anne's.
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Review from L J (Daughter of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an excellent care home. My dad lived here for 15 months until the end of his life, we could not have asked for better care. All the staff are attentive, friendly and kind, and really put residents’ best interests at the centre of their work. Staff retention is very good, so my Dad got to know
the carers looking after him, which is so important. He was frail with many medical needs, but always immaculately clean and comfortable. End-of-life care for him was exemplary, we are so grateful. The home is very well run, and management organise regular relatives meetings. For residents who wish to take part, there are varied activities and entertainment. The rooms and building are large, light and airy in an attractive semi-rural setting.
Reply from Natasha Leslie, Registered Manager at Coloma CourtThank you very much for your comments, we aim to ensure our service is of a high standard and suitable for all who live at Coloma Court, whilst ensuring each resident is treated as an individual, I am very pleased you were happy with the care and treatment provided for your father.
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Review from T S (Friend of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care of my friend was fantastic, really happy with the care. Would happily recommend the service, venue and staff.
Reply from Natasha Leslie, Registered Manager at Coloma CourtThank you for your review, we are pleased you and your loved one are happy at Coloma Court.
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Review from J G (Daughter of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father's needs are well provided for and the staff are always available to help and offer advice to me when I need it.
Reply from Natasha Leslie, Registered Manager at Coloma CourtThank you for your kind review, I am glad we can meet your Father's needs at the care home.
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Review from Elaine P (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum became a resident at Coloma Court for a very short time only. All I can say is that I truly wish I had taken steps to move her there long before I did. As soon as she was settled she became at peace and sadly died 2 days later. The staff were exemplary and treated her with so much care and compassion.
I truly recommend Coloma to everyone.
Reply from Natasha Leslie, Registered Manager at Coloma CourtThank you very much for your kind review, it was a pleasure to care for your mother, even though it was only a short time, and may she rest in peace.
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Review from P L (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I are very happy with the level of care our mum receives at Coloma Court. The care staff are caring and compassionate and are always willing to reassure us about our mum. The nursing staff are excellent and will always update us on our mum's medical needs. It is great to have the digital
care system in place as an added reassurance. The management are doing all that they can to make Coloma Court a 'home-from-home' for the residents. They are honest and innovative and it is great to have regular relatives meetings.
We are also impressed with the number of activities that happen each week and the freedom that is given to the residents to attend if they wish.
Our Mum's assessment of Coloma Court - 'I love it here'.
Reply from Natasha Leslie, Registered Manager at Coloma CourtThank you very much for reviewing Coloma Court your review is uplifting to myself and the staff in the home, with regular learning and development we will continue to provide high quality care and treatment to your mother and all residents in the home to ensure their stay at Coloma Court is enjoyable.
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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Coloma Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.868 for Coloma Court is calculated as follows: ( (188 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 212 Ratings = 4.868
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Coloma Court is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Feb 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Marie

Marie Louis Crooks

Job Title: Home Manager

My name is Marie. I am the Home Manager at Coloma Court Care Home.


I am an experienced, supportive, caring, and efficient leader with over 20 years of experience in the Health and Social Care sector and over 10 years in a management position.


I have worked in various Leadership and Management positions within the healthcare sector, with extensive experience working in partnership with external stakeholders and managing large teams.


I have love and passion for leading a team and being supportive of my colleagues as well as the residents and their families. I have worked with several client groups and their needs include people with Complex Physical and Emotional needs, Mental Health needs, and Behaviours that challenge Epilepsy and Dementia. The skills and competence obtained from studying for a Master’s Degree (MSc) in Leadership and Management in Health and Social Care have enabled me to successfully plan, lead and implement change within a healthcare setting.


I have a strong work ethic, and I am proud to work in the care sector, which has been recognised by NHS England and CQC, who complimented me on my leadership style, determination, and commitment to implement change, working as one team. I always put people first, show kindness and still have the energy to love life and make it meaningful for myself and those in my care.


In my spare time, I train to run half marathons and raise money for local charities. I have a keen interest in current Care Standards, legislation and Innovation, which includes– Person-centred Assessment and Care Planning, staff and carers training and Positive Behavioural Support (PBS), and designing and implementing Best Practice Guidelines for Older People and People who live with Dementia.

Tracey

Tracey Doyle

Job Title: Receptionist Joined: 2009

My name is Tracey. I am the receptionist at Coloma Court Care Home. I have been a member of Coloma Court Care Home for over 14 years. During this time, I have supported the home in a variety of roles, gaining a deep understanding of our residents, their families, and the day-to-day life of the home.


I take great pride in making everyone feel comfortable, listened to, and well-informed. Having dedicated so many years to Coloma Court Care Home, I bring continuity, compassion, and a genuine commitment to high-quality care. My knowledge, warmth, and professionalism make me an integral part of our team and a reassuring presence for residents and visitors alike.

Frequently Asked Questions about Coloma Court

What types of Care is Coloma Court registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Coloma Court have?

There are 62 Single Rooms.

What are the Facilities & Services at Coloma Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Coloma Court to the centre of West Wickham?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coloma Court to verify any information. View our terms and conditions. Coloma Court has an Enhanced Service - more info.