Coloma Court

Layhams Road, West Wickham BR4 9QJ
Review Us
9.9 45 Reviews
  • Coloma Court, West Wickham
Coloma Court offers a purpose-built environment and a service tailored to their clients varied needs, carried out by a team of experienced and hard-working carers.

Registered for up to sixty-two residents, the accommodation makes an important contribution to local care needs, while pursuing a company policy that respects privacy and dignity.

Care plans are set to to support independent living for as long as possible, in collaboration with related health professionals where required.
Show Coloma Court on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £2018
  • Self-Funded Nursing Care: from £2104
  • Self-Funded Nursing Dementia Care: from £2104
  • RESPITE Self-Funded Residential Care: from £2293
  • RESPITE Self-Funded Residential Dementia Care: from £2293
  • RESPITE Self-Funded Nursing Care: from £2199
  • RESPITE Self-Funded Nursing Dementia Care: from £2199

Fees listed are without FUNDED NURSING CARE CONTRIBUTIONS FROM THE NHS
If your admission to the care home is assessed as requiring nursing care, you may be entitled to funding by the NHS. This is called NHS Funded Nursing Care Contribution (FNC) and is a contribution made by the NHS towards supporting the provision of registered nursing care to eligible care home residents. The payment is made directly by the NHS to the care home where the nursing care is being provided, and the Resident does not receive any money directly.
If the responsible CCG has assessed that the Resident is eligible for FNC, any payments received will be deducted from the Total Fees. The Resident will, however, remain liable for the Total Fees if FNC funding is withdrawn or if the CCG defaults on payment.

These prices are only a guideline, please contact Coloma Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Natasha Leslie (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Private & Local authority
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (62)

Visiting

  • Flexible

Parking

  • The home has it's own private car park which is free for staff, residents and visitors to use.

Coloma Court Reviews (45)

9.9

Coloma Court has a Review Score of 9.9 (9.863) out of 10, based on 23 reviews in the last 2 years.
Over all time Coloma Court has 45 reviews.

Overall Experience
  • 36
  • 8
  • 0
  • 0
  • 1
Date Published
  • 45
  • 1
  • 7
  • 23
  • 22
Reviewer Connection to Coloma Court
  • 23
  • 7
  • 7
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 45, showing 41-45
Review from Christina W (Daughter of Resident) published on 13 November 2020 Submitted via Website • Report
Overall Experience 1.0 out of 5
My father was a resident of Coloma Court Care Home in the St Anne's Dementia Unit from the 1st of November 2018. During that time he received sub-standard care. There is a handful of staff that are very caring and take their job seriously, but there are just as many that don't and are more interested
in being on their telephone, than interacting with the dementia patients. Prior to the pandemic, we were looking at other options to remove my father from Coloma Court Care Home, but unfortunately, outside events took over. My father passed away in April 2020, but had this not happened, we would have removed him from there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia H (Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since stroke - moved to Coloma Court.
Could not do better.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul W (Nephew of Resident) published on 25 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided to my aunt by the nursing staff at Coloma Court over the 7 years or so that she was there, was outstanding. Unfortunately, I can't say the same for the administration at their head office. In fact it has been the exact opposite. Since my aunt passed away in January this year my several
phone calls to resolve the situation regarding an outstanding invoice have all been ignored.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lindsay A (Daughter of Resident) published on 22 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been cared for with compassion, respect and genuine kindness ever since she arrived at Coloma Court in October 2017. The carers, nurses, admin staff, cleaners and kitchen staff have all been fabulous, making this feel like a real friendly and happy home. Every one of mum's needs has been met
without delay and action has been taken to ensure she has all the help needed.
The building is so clean, always has a pleasant smell and the staff are as welcoming to visitors as they are caring for the residents.
I have worked in the Health Service all my adult life and I can say, without a doubt that I cannot imagine a nicer place for my lovely mum to be.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barbara G (Resident) published on 22 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I expect a high standard of care as I was a college trained nursery nurse which included a short spell at St Thomas hospital to cover newborn babies.
I mostly get their care her at Coloma Court though there is often the odd carer one doesn't always get on with. Also, I have excellent hearing so of
course other residents t.v's or radio's can be tiresome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Coloma Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.863 for Coloma Court is calculated as follows: ( (237 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 270 Ratings = 4.863
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Coloma Court is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Feb 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (2)

Natasha

Natasha Leslie

Job Title: Home Manager Joined: 2022

Before I came to Coloma Court, I previously worked for one of the biggest care providers for 11 years, Healthcare Management trust offers not-for-profit health and social services, giving back to the community whilst ensuring the service provided in their care homes and hospital services is of high quality.


I am dedicated to providing person-centred care for older people whilst ensuring they remain as independent as possible, each one is an individual, who deserves to be treated as such, and with the utmost dignity and respect.


I love to work with staff who are passionate about what they do, and from what I have seen so far everyone is very caring and supportive of the residents and relatives in the home.


Moving forward we have lots of new initiatives taking place such as the work we do with St Christophers Hospice, Local authority activity forum, life histories as well as lots of training for staff to give them motivation and enhance their skills.


I feel very privileged to work at Coloma Court and if you have any questions or queries, please feel free to drop by my office or stop me on the floor, alternatively, you can contact me via email.

Tracey

Tracey Doyle

Job Title: Receptionist/Recruiter Joined: 2009

I have been on the Coloma Court journey for over 14 years in different roles. The most important thing right now is finding the best candidates for our Home. Please do not hesitate to contact me.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coloma Court to verify any information. View our terms and conditions. Coloma Court has an Enhanced Service - more info.