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Coloma Court

Layhams Road, West Wickham, London BR4 9QJ
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Coloma Court is a caring care home that puts 'care' into its name.Sara W(Daughter of Resident/Service User)
Coloma Court, West Wickham
It was really touching to see how well cared for and loved she is.Jennifer T(Granddaughter of Resident/Service User)
Coloma Court, West Wickham
I cannot fault their efforts and level of care provided.Henry H(Friend of Resident/Service User)
Coloma Court, West Wickham

Coloma Court offers a purpose-built environment and a service tailored to their clients varied needs, carried out by a team of experienced and hard-working carers.

Registered for up to sixty-two residents, the accommodation makes an important contribution to local care needs, while pursuing a company policy that respects privacy and dignity.

Care plans are set to to support independent living for as long as possible, in collaboration with related health professionals where required.

Care Provided by Coloma Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees listed are without FUNDED NURSING CARE CONTRIBUTIONS FROM THE NHS
If your admission to the care home is assessed as requiring nursing care, you may be entitled to funding by the NHS. This is called NHS Funded Nursing Care Contribution (FNC) and is a contribution made by the NHS towards supporting the provision of registered nursing care to eligible care home residents. The payment is made directly by the NHS to the care home where the nursing care is being provided, and the Resident does not receive any money directly.

The Resident will, however, remain liable for the Total Fees if FNC funding is withdrawn or if the CCG defaults on payment.

Contact Coloma Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Marie Louis Crooks(Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • Flexible

Parking

  • The home has it's own private car park which is free for staff, residents and visitors to use.

Coloma Court Reviews (49)

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9.5

Coloma Court has a Review Score of 9.5 (9.453) out of 10, based on 12 reviews in the last 2 years. Over all time Coloma Court has 49 reviews.

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Showing 49 reviews matching selected criteria
Review from P L (Daughter of Resident) published on 31 January 2024 Submitted via Website
Overall Experience
My sister and I are very happy with the level of care our mum receives at Coloma Court. The care staff are caring and compassionate and are always willing to reassure us about our mum. The nursing staff are excellent and will always update us on our mum's medical needs. It is great to have the digital care system in place as an added reassurance. The management are doing all that they can to make Coloma Court a 'home-from-home' for the residents. They are honest and innovative and it is great to have regular relatives meetings.
We are also impressed with the number of activities that happen each week and the freedom that is given to the residents to attend if they wish.

Our Mum's assessment of Coloma Court - 'I love it here'.

Reply from Natasha Leslie, Registered Manager at Coloma Court

Thank you very much for reviewing Coloma Court your review is uplifting to myself and the staff in the home, with regular learning and development we will continue to provide high quality care and treatment to your mother and all residents in the home to ensure their stay at Coloma Court is enjoyable.

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Review from E S (Wife of Resident) published on 24 January 2024 Submitted via Website
Overall Experience
Coloma continues to provide a high standard of care and any day-to-day problems are dealt with immediately.
During the last year there have been notable improvements in communication with relatives via the video call meetings, entertainment, menus and how meals are served in the dining rooms.
Seeing management out and about on the floors has the benefit of them seeing what actually goes on. I also appreciate how much time they spend on staffing to select and train new recruits, it definitely pays off.

Congratulations to all the staff on their hard work to maintain these standards.

Reply from Natasha Leslie, Registered Manager at Coloma Court

Thank you very much for your kind review, providing high-quality care and treatment is always at the forefront, we ensure our residents and relatives are content and staff have the skills and ability to carry out their roles with continuous training and development, your review will be shared and celebrated with all the staff.

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Review from Amanda N (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card
Overall Experience
Mum was a resident at Coloma for nearly two years and was very happy there. Mum especially loved the variety and quality of the food; the activities and all the friendly residents and staff.

Her care was exemplary during her time there.

Reply from Natasha Leslie, Registered Manager at Coloma Court

Thank you your mum is missed by residents and staff in the home, I will pass on your comments to staff in the home, thank you for the review.

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Review from C G (Daughter of Resident) published on 15 January 2024 Submitted via Website
Overall Experience
The whole team at Coloma Court are dedicated to making the resident’s time safe and happy. The carers are well trained, professional, respectful and loving.

The availability of online care notes is so reassuring.

Reply from Natasha Leslie, Registered Manager at Coloma Court

Thank you very much for your kind review, the use of technology allows us to share information easily, giving reassurance your loved one is cared for at the highest standard.

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Review from Sandra C (Friend of Resident) published on 9 January 2024 Submitted via Postal Card
Overall Experience

Lovely residence. Very friendly staff and great surroundings.

Reply from Natasha Leslie, Registered Manager at Coloma Court

Thank you very much for your review giving 5 stars in all categories for the service we provide to the residents in the home, we appreciate your feedback.

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Review from G A (Son of Resident) published on 18 December 2023 Submitted via Website
Overall Experience

We were very impressed with the care that the team at Coloma Court provided for Dad during his entire stay, particularly over the last few months of his life. Every member of the team treated him with care and compassion and made him as comfortable as possible, and I know they took a personal interest in Dad's well-being, as shown by the many personal messages we have received from staff since Dad passed away. The level of care he received in the last few weeks of his life was exemplary and ensured that he remained comfortable and peaceful. Coloma also kept my brother and I fully involved in the process, which has been a real help as we process the inevitable grief that follows Dad's passing. I can't thank the team enough for their support.

Reply from Natasha Leslie, Registered Manager at Coloma Court

Thank you so much for your kind words; we ensure we take an interest in the care, treatment and well-being of all of our residents and support family members or representatives. We will continue to provide support to you and your family if required in your time of sadness.

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Review from R S (Husband of Resident) published on 20 November 2023 Submitted via Website
Overall Experience

My wife has been in the home for over seven years. She is happy in what is a family environment. During the period of review every opportunity has been taken to enhance and improve the overall home with respect to care, support staff, facilities, food, management, safety, activities, etc. Management have been vigilant and hands on where necessary to enhance the smooth operation. Meetings with residents and relatives are held regularly. The structure, format, speedy response and communication have been excellent. The PCS system is fully operational with residents and relatives being able to access and monitor the daily care. There has been excellent input from the management team over the past year, which added to the overall performance of the home. Training is a constant process which has yielded excellent results. I have no hesitation in recommending Coloma Court to anyone who would eventually require a care home.

Reply from Natasha Leslie, Registered Manager at Coloma Court

Thank you very much for your outstanding review, The team at Coloma Court strive to provide outstanding care and treatment to the residents but also support relatives and representatives, this review will be fed back to the staff in the home during our staff appreciation week. Many thanks.

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Review from Michael T (Son of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience

The telephone and email assistance was prompt and informative. My father's assessment which happened at the hospital was swift, caring, intelligent and kind by the colleague who carried it out. So much was made easy for us and priority always felt like it was my father. The medical care was excellent and the staff that I met were informed and friendly.

Reply from Natasha Leslie, Home Manager at Coloma Court

Thank you very much for your outstanding review, such appreciation means a lot to the staff in the home.

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Review from Richard W (Son of Resident) published on 16 June 2023 Submitted via Postal Card
Overall Experience

My mother is well looked after and cared for. Always clean.

Reply from Natasha Leslie, Home Manager at Coloma Court

Thank you for your kind review. We make great efforts to provide a high standard of care for our residents and hope you are able to see evidence of this on all your visits.

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Review from Cecilia S (Friend of Resident) published on 30 May 2023 Submitted via Postal Card
Overall Experience

The home is very clean, with never any bad aromas. The warmth of the temperature and staff is great. My friend is looked after well by the caring staff and the food is excellent. The atmosphere of the home is welcoming and friendly.

Reply from Natasha Leslie, Home Manager at Coloma Court

Thank you Cecilia for your kind comments, Coloma Court provides high-quality care and treatment to our residents, the housekeeping team ensure the home is kept clean and tidy, menus offer a wide range of choice and the home welcomes all visitors, so please visit again soon.

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Review from R W (Friend of Resident) published on 20 April 2023 Submitted via Postal Card
Overall Experience

Arrived at Coloma Court at reception, assisted in a very pleasant and helpful way. Went through to see my friend and the staff was courteous and friendly and made me a nice cup of tea! A very pleasant visit.

Reply from Natasha Leslie, Home Manager at Coloma Court

Thank you very much for your kind review, we strive to provide high standards of care and welcome all visitors to the home, please visit again soon.

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Review from S C (Daughter of Resident) published on 11 January 2023 Submitted via Postal Card
Overall Experience

Caring, dedicated staff have gone out of their way to settle Mum into her new home, responding immediately to any concerns that arise. The environment is very comfortable, warm and inviting and Mum has already been involved in many activities on offer.

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Review from Christopher C (Brother of Resident) published on 26 December 2022 Submitted via Postal Card
Overall Experience

I found my brother to be well cared for, looking clean and tidy. From discussions with the staff, they know him well and have a good rapport even though he can be stubborn at times! It is clear not only from this visit but previous visits that he is well looked after and does not want for anything. It is comforting to know he is receiving excellent care and is in good hands. Thank you.

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Review from H F (Daughter of Resident) published on 17 October 2022 Submitted via Postal Card
Overall Experience

Just wonderful support for Mum. We love the staff who treat Mum with kindness and respect always. We feel lucky to know she is safe in the care of the team at Coloma Court Care Home.

Reply from Helen Johnson, Operations Manager at Coloma Court

Thank you for your wonderful review. We strive to provide a safe and friendly environment with high standards of care and your review reflects that, thank you.

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Review from Carole E (Daughter of Resident) published on 2 September 2022 Submitted via Postal Card
Overall Experience

My mother, on the whole, has been very happy and very well looked after in the ten years she has been at Coloma Court Care Home. The bathroom is always immaculate and the water is lovely and hot. Food has varied over the years but on the whole good. We are happy she has been so beautifully looked after. Thank you.

Reply from Helen Johnson, Operations Manager at Coloma Court

Thank you for your lovely review. We strive to provide high standards of care and your review supports this.

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Review from J S (Daughter of Resident) published on 1 September 2022 Submitted via Postal Card
Overall Experience

Mum has been a resident for much longer than most of those who enter a nursing home. She has been very well cared for. The accommodation is first-class, food good and entertainment available for those who wish to participate. In terms of nursing, she has all her requirements met in a caring and professional manner. My only slight issue has been with communication about her care and lack of information unless requested.

Reply from Helen Johnson, Operations Manager at Coloma Court

Thank you for your kind words. We are sorry to hear there have been communication issues. We would like to arrange a convenient time to meet with you to discuss this and will contact you in due course.

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Review from A G (Son of Resident) published on 30 August 2022 Submitted via Postal Card
Overall Experience

Overall, extremely pleased with all aspects of the care, rooms and staff.

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Review from Colin D (Son of Resident) published on 22 August 2022 Submitted via Website
Overall Experience

My mother receives excellent care from the staff. Although she has dementia they have established a rapport with her and she is comfortable and settled in the ward in which she resides. I have found management and staff to be extremely helpful on any occasion when I have needed information or advice. Also proactive in addressing her needs both personal and medical.

Reply from Helen Johnson, Operations Manager at Coloma Court

Thank you for your kind review. We strive to provide a high standard of care for our residents and communication with families and it is always nice to see supporting words to evidence this.

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Review from Anna W (Daughter of Resident) published on 22 August 2022 Submitted via Website
Overall Experience
My 94-year-old mother has been a resident for seven months. She has advanced Alzheimer's and uses a wheelchair.
We chose the home because it was bright and airy, spotlessly clean, spacious rooms, communal eating and evidence of very personal interactions between staff and residents. It has a lovely outdoor vista onto open fields and its own lovely accessible garden. It also has a Christian ethos which was important to the family, although every resident regardless of faith or none is treated with the same considered care and respect.
It isn't easy to decide your loved one should be cared for and I found the staff cared for my well-being, as well as my mother's. When you are at Coloma you get an extended family. The staff have always shown kindness and flexibility in my mother's care, even when challenging, and communication has been excellent, we have worked together to find solutions.

I never expected to find a home that I felt was good enough for my mum, in Coloma I have.

Reply from Helen Johnson, Operations Manager at Coloma Court

Thank you for your kind review. We strive to provide a high standard of care and communication to residents' families and your kind words support this.

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Review from Nicola H (Friend of Resident) published on 22 August 2022 Submitted via Postal Card
Overall Experience

A wonderful care home in a lovely location. The staff are all welcoming, caring and thoughtful. You couldn't ask for a better care home. The facilities are excellent and the rooms spacious and welcoming. They take great care of their residents.

Reply from Helen Johnson, Operations Manager at Coloma Court

Thank you for your kind review and time taken to submit it.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 February 2019
Overall
Outstanding
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (1)

News
  • 06 May 2025

    April has been a wonderfully lively and inspiring month at Coloma Court, with a full calendar of activities that blended wellness, creativity, spirituality, and joyful celebration. Residents kept active with...

Upcoming Events
  • 22 Aug 2026Organiser: Coloma Court

Awards / Recognitions (1)

  • 08 Jan 2013Recipient: Coloma Court

Accreditations

There are no accreditations posted yet for Coloma Court.

Meet the Team (2)

Steve Fullick
Steve FullickJob Title:Home ManagerJoined: 2026

With over 25 years of experience in healthcare management across the NHS, private and third sectors, Steve thrives in providing management at Coloma Court Care Home. He is passionate about delivering exceptional person-centred care for older adults, including those with dementia.

Tracey Doyle
Tracey DoyleJob Title:ReceptionistJoined: 2009

My name is Tracey. I am the receptionist at Coloma Court Care Home. I have been a member of Coloma Court Care Home for over 14 years. During this time, I have supported the home in a variety of roles, gaining a deep understanding of our residents, their families, and the day-to-day life of the home.

I take great pride in making everyone feel comfortable, listened to, and well-informed. Having dedicated so many years to Coloma Court Care Home, I bring continuity, compassion, and a genuine commitment to high-quality care. My knowledge, warmth, and professionalism make me an integral part of our team and a reassuring presence for residents and visitors alike.

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