Park House Care Home

Mill Lane, Sandy SG19 1NL
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9.7 58 Reviews
  • Park House Care Home, Sandy
Park House bring together professional experience and heartfelt care. Whether someone joins the Home for a short stay or is looking for somewhere to settle long-term, the team take the time to understand residents needs and help them feel seen. There is real warmth at Park House from the people – residents, families, and the brilliant team who support them.

Set just outside the centre of Sandy, Park House is a well-loved care home with a family feel. Inside, you’ll find light, comfortable rooms, friendly lounges, and a peaceful garden. Park House supports older people with a wide range of needs, including dementia, nursing, and short-stay care. Whether someone is with Park House for a few weeks of recovery or looking for a long-term home, the team take time to get everything just right.
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Care Provided by Park House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1499
  • Self-Funded Residential Dementia Care: £1300 – £1500
  • Self-Funded Nursing Care: £1300 – £1500
  • Self-Funded Nursing Dementia Care: £1300 – £1502
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1600
  • RESPITE Self-Funded Nursing Care: £1400 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1400 – £1600

Our fees are based on a thorough assessment of each resident’s individual needs, ensuring that the level of care and support provided is tailored appropriately.

These prices are only a guideline, please contact Park House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Jade Fowler (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (14)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting hours are flexible to suit the needs of residents and their families. You’re welcome to visit at any time, with no set time limit. The team kindly ask that visitors are mindful of residents’ comfort during the later hours of the evening.

Parking

  • Ample complimentary parking is provided for the comfort and convenience of guests.

Park House Care Home Reviews (58)

9.7

Park House Care Home has a Review Score of 9.7 (9.730) out of 10, based on 11 reviews in the last 2 years.
Over all time Park House Care Home has 58 reviews.

Overall Experience
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Reviewer Connection to Park House Care Home
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Total of 58, showing 1-20
Review from Steve G (Husband of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the time of making the initial enquiry to the present day nothing has been a problem for the staff looking after my wife.


I made the enquiry on the Monday morning and by the same afternoon someone come to visit my wife in the rehabilitation centre. My daughter and I visited the home on the

Tuesday and straight away felt this was the place for my wife to stay.


She moved in the following week and everything was seamless, even so that I discovered a few weeks later after speaking to the Home manager that she had only been in position a few days before my wife arrived.


The food is all freshly cooked and the kitchen staff will always offer something off the menu if it does not appeal.


It is unfortunate my wife has ended up here,but I would not have any hesitation on recommending this care home.

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Review from Thomas C (Partner of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were so fortunate to find this home to look after our loved one. The care was very good and the staff looked after every aspect of the care, with dedication and to a very high standard. We do not hesitate in recommending the home and the care received at Park House.
Reply from Donna Aldred, Registered Manager at Park House Care Home
Thank you for those kind sentiments. We are always here, for those who live with us and their families. It was an honour.
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Review from B E (Son of Resident) published on 29 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You all need gold medals for what you all do.
Big thank you from our family.
Reply from John Tillisch, Proprietor at Park House Care Home
A big "thank you" to you for your lovely sentiments and for your appreciation for what we do. We loved looking after your mother, who made some friends while she was with us - both among the staff and…read more
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Review from Jane M (Daughter of Resident) published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were always welcoming and friendly and invited me to lunch whenever I was there. I was never in doubt that Dad was being cared for well.
Reply from Donna Aldred, Registered Manager at Park House Care Home
Thank you for your review and sentiments. Dad was a gentleman in the truest sense of the word and will always be remembered by all here with fond thoughts and memories.
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Review from P B (Son of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my father's stay in the care home. All of the staff were very caring and considerate, ensuring that my father was very well looked after. He often commented on how good the food was and the choice and was extremely appreciating of the care and kindness shown to him. We particularly enjoyed the
summer garden party, the live singer, it was evident that the residents were well looked after and had an enjoyable time.
Reply from John Tillisch, Owner at Park House Care Home
Thank you for those kind words. We are pleased to hear he enjoyed his food, often the highlight of the day, and that he was well looked after. We miss his keen sense of humour and his banter and…read more
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Review from M A (Son of Resident) published on 14 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having had a very positive previous experience with Park House, it was an easy decision to go with them again.
Management was very supportive in assessing needs, arriving at a mutually agreeable financial solution and making the move as painless as possible.
All staff we met were professional, friendly
and supportive.
Reply from Donna Aldred, Registered Manager at Park House Care Home
Thank you so much for your lovely comment and I am so pleased we were able to help, albeit for a short while. As a 'family' we always strive to place the person and thier family first and foremost in…read more
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Review from S P (Daughter of Resident) published on 10 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm, welcoming family atmosphere. All staff treated Mum with respect and genuinely cared. We as a family were always made to feel welcome. The food was amazing and the staff went out of their way. Mum spent only a month at Park House for her end-of-life care but was treated with dignity. Thank you.
Reply from Donna Aldred, Registered Manager at Park House Care Home
Thank you for those kind compliments. No matter how long someone may be with us, they and their family become part of our big family. To care for Mum, even for that short time was a privilege; thank…read more
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Review from Sian E (Daughter of Resident) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were very friendly and caring. Although the resident was only there for a week, they treated him and us as if we had known them for months.
The room was clean and well-fitted. The care was excellent.
Reply from John Tillisch, Owner at Park House Care Home
Thank you for taking the time and trouble to complete a review of the care your relative received (albeit for a brief period) whilst at Park House. We are delighted to learn that your experience was…read more
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Review from Sue O (Daughter of Resident) published on 20 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was looked after at Park House for 20 months.
Her nursing requirements were complex. The nursing team tended to her with professionalism and kindness.
The care staff were also kind, friendly, and polite and respectful to her.
The home is well managed i.e. clean and the rooms are well appointed.
It is in a quiet, peaceful location.
You are welcome to visit and spend time with your relation.
Reply from John Tillisch, Proprietor at Park House Care Home
Thank you for taking the time and trouble to complete a review for Park House. It is very much appreciated. We are pleased to see that you commented on the "professionalism and kindness" of the…read more
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Review from John V (Cousin of Resident) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our cousin was admitted for a short while in Park House and received excellent care. The care home manager couldn’t be more helpful and we thank her and all the staff for the care they gave her before she passed.
Reply from Donna Aldred, Registered Manager at Park House Care Home
Thank you for those kind words; even though it was for a short while, it was an honour to know her and yourselves. Thank you.
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Review from J P (Daughter of Resident) published on 6 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff, homely feel and never felt too busy or overcrowded. We needed somewhere that offered nursing care but a home environment. Only resident for a short while (2 months) but felt supported and safe. Only wish it had a longer and Dad had been able to be more integrated with other residents/activities.
Facilities good, rooms clean and functional. Very caring during the last few days of Dad's life.
Reply from John Tillisch, Owner at Park House Care Home
We'd like to thank you for taking the time to write a review on carehome.co.uk. It is so helpful when people learn of others' experiences when deciding where to place a loved one who needs permanent…read more
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Review from Sylvia A (Respite Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff from cleaner to homeowner.
Food good and plentiful. Problem with the room to start but quickly fixed by maintenance. Lovely atrium open-air space.
Flowers were looked after and gardens. Overall my few days were good ones.
Reply from John Tillisch, Proprietor at Park House Care Home
We are very pleased to receive your feedback and to hear that you enjoyed your brief stay at Park House while you were recovering from your procedure. We very much enjoyed having your company and are…read more
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Review from W E (Resident) published on 12 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had an operation June 23rd 2023, in hospital for five weeks. On discharge, I sought respite/recuperation time before going back home. Park House Care Home provided me with nursing care. Excellent surroundings and good choice of foods etc.
Reply from Donna Aldred, Registered Manager at Park House Care Home
Thank you for those words of support. We are so pleased we were there for you when you needed the support to facilitate you returning home. You are welcome to visit, anytime.
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Review from Bridget W (Daughter of Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding in every way and cannot recommend Park House Care Home enough. The care was carried out with such respect and everybody including the cleaning staff, kitchen staff treated Mum extra special. Also as a family, we couldn't have been looked after any better and everybody went above and beyond
to take care of us too. Mum wasn't there very long but it gave us peace of mind that even though we weren't with her she was being well taken care of. Cannot thank Park House enough.
Reply from Donna Aldred, Registered Manager at Park House Care Home
Thank you so much for those kind words; we endeavour to care for others like 'family' and support all those whom we come into contact with. Thank you.
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Review from M M (Friend of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff to be very professional welcoming and caring. I was not there at meal times but my friend said she was very happy with the choices offered and she had nothing but praise for the care given by the service providers. The staff were very attentive and kept her comfortable at all times.
Reply from Donna Aldred, Registered Manager at Park House Care Home
Thank you for those kind words; your friend has been with us now for a few years and is an integral part of our family. You are more than welcome to come and have lunch with your friend when you…read more
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Review from Patricia R (Niece of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My uncle seemed content in this home, although he seemed a little isolated. Not sure how often he joined in the activities, whether due to the problems hoisting him into a chair or his disinterest in going. He liked seeing what was happening and with his back to the door, he only heard movement. The
carers seemed kind and patient with my stubborn uncle, especially over his refusal to eat. One disappointing thing, I asked if they wanted me to donate my uncle's clothes to charity. I was told they would do this, they put the things in a skip.
Reply from Donna Aldred, Registered Manager at Park House Care Home
Thank you for your comments, your uncle was a man who had stories to tell and could entertain for hours. We all came to enjoy the company of a gentleman who brushed shoulders with the elite. I can…read more
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Review from Michael H (Son of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall care and support given are very good. Plenty of activities for residents. We arrived for our visit and the door code had been changed but we had received no communication os this.
Reply from Donna Aldred, Registered Manager at Park House Care Home
Thank you for your review and we hope to continue to give good care. I can only apologise for the door code; due to circumstances there was a necessity to change the code and lock, unfortunately, this…read more
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Review from A W (Son of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has for many years been resident at Park House and has been very well looked after. Recently she has had a medical condition that has required specific care. Thanks to the high level of care she has received regarding this problem it is now not a major issue.
Reply from Donna Aldred, Registered Manager at Park House Care Home
Mum has been with us for 11 years and the honour has been all ours. Mum has become a very special person to all of us and we hope to continue to care for her in the future. Thank you, your words mean…read more
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Review from Val R (Friend of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park House Care Home is a friendly caring home. Staff are always checking and chatting with residents. I pop in at different times and standards are always good. If I have to go into a care home I would want to come to Park House.
Reply from John Tillisch, Proprietor at Park House Care Home
Thank you so much for taking the trouble to review Park House. We are so pleased you find us friendly and caring. Our staff really do care and enjoy the chats and laughs they have with each and every…read more
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Review from M G (Nephew of Resident) published on 2 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Find all the staff friendly and welcoming and the room clean and tidy with a pleasant atmosphere.
Reply from Donna Aldred, Registered Manager at Park House Care Home
Thank you. We endeavour to ensure Park House is a 'home' to all those who live here, and those who visit their loved ones
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Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for Park House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.730 for Park House Care Home is calculated as follows: ( (94 Excellents x 5) + (30 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 126 Ratings = 4.73
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park House Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Park House Care Home

What types of Care is Park House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Park House Care Home have?

There are 28 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Park House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park House Care Home to the centre of Sandy?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park House Care Home to verify any information. View our terms and conditions. Park House Care Home has an Enhanced Service - more info.