Rosalyn House

King Street, Dunstable LU5 5TT
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9.8 63 Reviews
  • Rosalyn House, Dunstable
Rosalyn House is a purpose-built care home which cares for the elderly in Houghton Regis. It was acquired by Pressbeau in 2019 who has built a series of highly accredited and reputable care homes based upon family values.

The home has recently undergone a major refurbishment and now combines top facilities with traditional family values and care.

The home is beautifully located in a town setting where residents are able to benefit from all the local amenities such as the local shops, cafes, churches, public transport and more.

Call 01582 896600 to arrange a visit and join the Rosalyn House family.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1700
  • Self-Funded Residential Dementia Care: £1450 – £1700
  • Self-Funded Nursing Care: £1450 – £1750
  • Self-Funded Nursing Dementia Care: £1450 – £1750
  • RESPITE Self-Funded Residential Care: £1450 – £1750
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1750
  • RESPITE Self-Funded Nursing Care: £1450 – £1750
  • RESPITE Self-Funded Nursing Dementia Care: £1450 – £1750

These prices are only a guideline, please contact Rosalyn House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Shelly Smithdale (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 3

Room Information

  • Single Rooms (46)
  • Single Rooms with Ensuite Wet Room (46)

Rosalyn House Reviews (63)

9.8

Rosalyn House has a Review Score of 9.8 (9.783) out of 10, based on 14 reviews in the last 2 years.
Over all time Rosalyn House has 63 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Rosalyn House
  • 22
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Total of 63, showing 21-40
Review from M G (Wife of Resident) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We would like to thank everyone at Rosalyn House for the wonderful care and love given to my husband. They looked after him so well. He settled will in their care. He was kept clean and tidy, the room was clean, his nursing care was excellent. My family and myself could not ask for anything better.
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Review from V N (Wife of Resident) published on 24 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband suffered a large stroke on 05/12/22 which left him paralysed down his left side. He had no control of his bladder or bowel and could not eat or drink. A PEG was fitted in the hospital on 16/01/23. The compassion and care he received were exemplary. From the management, and nursing staff down
to the carers and further staff. He, unfortunately, died there on 03/02/23. I cannot recommend them more highly.
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Review from Tracey C (Daughter of Resident) published on 20 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was a resident for three and a half years, admitted with stage four dementia. Mum was extremely settled and happy during her time, and the staff did an amazing job. During Covid, they kept the resident safe and well. We, as a family, could not fault the care and communication at times under
very difficult conditions. We would recommend this care home without hesitation. If there was a problem/concern, it was addressed immediately. Mum passed away peacefully with the greatest respect from the staff and her family around her.
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Review from E M (Sister of Resident) published on 14 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Rosalyn House Care Home very friendly. Staff go out of their way to help, my brother is happy and comfortable there and that makes me happy to see. I feel very relaxed when I go to see my brother and that is often.
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Review from Christine W (Daughter-in-law of Resident) published on 4 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Rosalyn House.
The reception staff were amazing and so polite and helpful and would do anything to help us.
My father-in-law needed to go to hospital appointments and arranged everything with the nurse, who was also amazing. She advised of things that were happening with
him and what she was aiming to do to help him.
The carers told me he joked a lot and had a good sense of humour. He was very down when he went in but was ready and able to leave on the due date. Thank you to all staff.
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Review from S L (Partner of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Manager and staff at Rosalyn House go above and beyond with their care and support to my partner. He has settled in well down to the care staff. He enjoys his food which is a big bonus. Cannot find any fault or criticism with Rosalyn House. My partner's care/safety is paramount. Happy partner, happy
me. Nothing is too much trouble for anyone at Rosalyn House.
Reply from Abida Sultana, administartor at Rosalyn House

Thank you very much for your kind review, I am glad that your partner has settled well into the home. We will continue to do our best to support and care for your partner.

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Review from Rob B (Son of Resident) published on 12 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad received excellent care from when he arrived for end-of-life care on 26th October 2022 till 19th November 2022, when he sadly passed away. My family and I would like to thank all the staff for all the help they gave my dad and for being supportive to us as a family. My dad was not able to communicate
with the staff during this time but would have been extremely grateful, so thank you again, kind regards from all the family.
Reply from Abida Sultana, administartor at Rosalyn House

Thank you for leaving us such a lovely review and for your positive comments about our home and recognition of the team at Rosalyn House. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.

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Review from E Q (Son of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was looked after and cared for and would like to thank all the staff for this. Many thanks.
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Review from Tracey L (Daughter-in-law of Resident) published on 20 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express how grateful I am for the exceptional care my mother-in-law received from the staff at Rosalyn House. We were lucky to get an available bed for end of life care after she was discharged from hospital.
From the moment she was admitted she was treated with dignity, care and compassion.
I spent a lot of time with her during the last week and a half of her life and can honestly say that every member of staff went above and beyond. The care given gave us peace of mind. We were treated like family and at such a difficult time we needed to feel the warmth they provided. They offered us hot food and kept my caffeine levels up along with chocolate biscuits as a treat.
Overall, I would absolutely recommend Rosalyn House as the place to put a loved one. If every care home was like this it would be amazing. I know how hard the team work and just want to say a massive heartfelt thank you, which feels totally inadequate.
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Review from Pam T (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My elderly father moved into Rosalyn House one year ago, and neither of us had any experience of care or nursing homes. Despite the restrictions of Covid; the manager and staff helped and guided us with his transition from independent living to accepting the help he needed with his mobility issues.
He has always been cared for with respect and affection, and I am able to rest assured that he is safe and well looked after.
Reply from Abida Sultana, administartor at Rosalyn House

Thank you very much for your kind words; it is a pleasure looking after your dad. We will continue to do our best for him.

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Review from Vera F (Sister of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
It is my sister who is in care in Rosalyn House. She is a poor girl, she has all her faculties. It's her body that's packed up. She needs lots of care, but it's time-consuming. Thanks.
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Review from Lynn B (Daughter of Resident) published on 22 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I didn't want my dad to go into a care home. You do hear some bad stories don't you, but the wonderful staff at Rosalyn took that worry away. They looked after my dad with care and dignity until the very last. They always spoke to him with kindness and consideration, not once did I worry about how he
was being treated. If I had a concern about his health, there was always someone that would talk to me, even if sometimes I felt like I was being a nuisance. The home itself is clean and kept tidy and Dad loved the food. All the staff that I came across were friendly, even the cleaners played a part in his care, by having a daily chat with him. I would recommend Rosalyn and would like to thank them all for looking after Dad.
Reply from Abida Sultana, Administartor at Rosalyn House

Thank you for your lovely review, it was a pleasure to look after your dad. Thank you for trusting us to take care of him, he was such a lovely man.

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Review from B C (Nephew of Resident) published on 1 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the four months he was at Rosalyn House my uncle received excellent care. He was always clean well fed and treated tastefully even though he would sometimes be difficult. Aside from the carers Rosalyn House also has nursing staff who were always diligent. I can't think of a better place where he
could have spent the last few months of his life.
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Review from T B (Grandson of Resident) published on 8 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good care was given to my grandad I can say this on behalf of myself and all my family. Good care given on his last few weeks of life.
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Review from Melanie P (Granddaughter of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just want to thank the remarkable team at Rosalyn House for the care and compassion you showed to my gran, throughout her stay but especially during the last few days of her life. And for the care and compassion that you extended to my mum and I during our time with her.


I have always thought

it is such a hard job and in an industry that doesn't pay no where near enough. But having spent a few days there myself and seeing all that they do has just highlighted that even more for me.


Hearing how they encourage residents who don't want to eat to eat. Seeing how they regularly carry on with cleaning and changing the residents so they can maintain their dignity throughout. Leaning over to look at a resident who has little communication left in her to tell them what they are going to be doing and ask them what they want so they are never frightened and keep some control over their choices. And always keeping them pain-free and comfortable.


We were so pleased my gran was in safe hands.

Reply from Angela Boyd, administartor at Rosalyn House

Thank you for your kind words. Your grandmother was an absolute pleasure to care for, and she will truly be missed in the home. If yourself, or the family ever need anything, don't hesitate to give the home a call!


Take care,
Rosalyn Team

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Review from Peter M (Husband of Resident) published on 10 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mostly very good, staff friendly, room tidy.
Reply from Becky Fensome, administartor at Rosalyn House

Thank you for your kind words we very much enjoy the company of your lovely wife.

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Review from Piotr R (Father of Resident) published on 16 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kindly people. Very helpful.
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Review from Graham L (Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having left hospital in February 2021 with Covid and spending 3 weeks on a ventilator I arrived at Rosalyn House not in a good way. I found all the staff were very, very good in getting me a long way in my recovery. I cannot thank them enough. Thank you once again for everything.
Reply from Angela Boyd, administartor at Rosalyn House

What a delight you were to look after. a true gent who we all took to our hearts. We hope you will come and visit us soon.

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Review from Paul J (Son of Resident) published on 10 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rosalyn House, what can I say. Every single one of you deserves a medal. My dad was so looked after by you all. As me and my brother lives so far away you have always kept us up to date with his needs. Special thanks to a member of staff for her professional, kind manner to tell me of my dad's passing.
You even made sure that he was presentable for us as a family to see Dad before he was taken to the chapel of rest. The manager and the administrator for going that extra mile for our family. Thank you all.
Reply from Angela Boyd, administrator at Rosalyn House

Wow Paul, what a beautiful review! You, your family and most importantly your wonderful Dad will never be forgotten by any of us at Rosalyn. It was an honour and privilege to care for him and we will miss him enormously.

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Review from Julia A (Daughter of Resident) published on 23 August 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was at Rosalyn House Care Home for the last three days of her life. I was glad that the care home staff called the immediate family in good time to say our goodbyes and that I was able to continue to sit with her. She was well cared for with staff checking on her every hour and also turning
her and providing personal care every two hours up to her death. The staff were also concerned for our welfare and comfort, offering food and drinks and I was given a room for the rest of the night after my mother had died. The staff nurse who dealt with myself and my mother through her last hours was both kind and sensible. My mother had a soft blue rabbit and each carer who looked after her made sure that she had it safely by her.
Reply from Angela Boyd, administartor at Rosalyn House

Thank you for your kind review, it was our pleasure to care for your mother and we are so happy you had the chance to say your goodbyes. Take Care, Angela

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Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Rosalyn House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.783 for Rosalyn House is calculated as follows: ( (130 Excellents x 5) + (27 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 161 Ratings = 4.783
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rosalyn House is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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