Swiss Cottage, Leighton Buzzard, Bedfordshire
Swiss Cottage, Leighton Buzzard, Bedfordshire
Swiss Cottage, Leighton Buzzard, Bedfordshire

Swiss Cottage is located in a scenic and forested location, where skilled care workers practice quality residential and nursing care packages.

A charming interior is tastefully decorated, with residents having the options of personalising the environment to enhance its homely qualities and visitors are made to feel welcome by the skilled and friendly team.

The focus is on enabling each client to achieve a happy and fulfilled life, operating on the ethos that people matter.

Group: Roseberry Care Centres UK Ltd

Person in charge: Victoria Forsyth (Home Manager)

Local Authority / Social Services: Central Bedfordshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 85 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 83

Shared Rooms: 1

Rooms with ensuite WC: 82

Facilities & Services: Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on Swiss Cottage: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 Swiss Cottage has a Review Score of 8.8 (8.756)

The Review Score of 8.8 (maximum of 10) for Swiss Cottage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Swiss Cottage in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.771 for Swiss Cottage is calculated as follows: ( (37 Excellents x 5) + (11 Goods x 4) ) ÷ 48 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.985 Points relating to the number of positive Reviews for Swiss Cottage is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 17 positive Reviews (85 registered maximum number of service users ÷ 5). 4 Reviews ÷ 17 Target = 0.235

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Swiss Cottage?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Swiss Cottage

  • Daughter of Resident/Service User
    4

I cannot praise staff and carers enough. My father has dementia which is slowly getting worse but they are so good in recognising his needs and care. It is a beautiful home with the most amazing gardens which are kept in wonderful condition throughout the seasons by the team of 3 maintenance staff. Staff are always very friendly and welcoming and available to talk to.
Excellent management team and admin department too.

How likely would you be to recommend Swiss Cottage? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I must write about my mother's care is Swiss Cottage. Since the new manager has taken over the home has been fantastic. Nothing but praise. The team wonderful who cared for my mother were superb. She sadly has passed away on 5th November 2016. I would not hesitate to recommend this wonderful team.

How likely would you be to recommend Swiss Cottage? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Wow! What an amazing home! It's light, airy and clean and it is very homely outside and inside, the staff are very friendly you can visit whenever you like which means no calling ahead to arrange a time whether you are visiting a relative or you would just like to go and look around.
As soon as my Dad was settled in one of the members of staff asked him if he would like to come and join in with one of the activities that they had going on and even though he was quite happy to join in they wouldn't of forced him if he didn't want to which brings me to say about the fantastic facilities, the home has two lounge and dining areas where the residents are served good balanced meals and alongside the daily activities that happen in both rooms they also have a good television which the residents can watch too.
The hygiene is excellent no concerns with it.
All of the residents have got their own rooms which are catered to their own individual needs and they are checked on hourly at nights.

How likely would you be to recommend Swiss Cottage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was admitted to Swiss Cottage in December 2015 initially for respite following a stroke which rendered her virtually blind. The care awarded her was wonderful. All the staff are kind, caring and thorough. After four weeks the family made the unanimously agreed decision for mum to become a permanent resident. Swiss Cottage is an excellent care home providing good care, stimulation and a safe, comfortable environment set in a beautiful location. My mother is virtually blind and so I have completed this form for her.

How likely would you be to recommend Swiss Cottage? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Care Home Idol 2016

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