Parkside Care Home

Parkside is an excellent and reassuring place for the care of loved ones.

I am very impressed with Parkside Care Home, my brother has been here for nearly a year and I cannot fault the staff, they are very professional but also very caring, kind and welcoming. The care is excellent and my brother has experienced timely treatments and medication. Nothing is too much trouble and they have all kinds of activities and events to keep residents occupied.

Thank you to all the staff, we appreciate all you do.

All carers here are very lovely, polite, understanding, extremely efficient, and very much gentle and caring to my every need physically and emotionally.

Our friend moved into Parkside Care Home in March of this year and, after taking a few weeks to settle, has now settled fully and made friends with other residents and staff. The entertainment staff are brilliant and keep us entertained most days with singing, artwork, flower arranging and other activities. Meals are very nice with a varied menu. I can have my hair cut and styled, and I’m well looked after.

I have been visiting my dad over the last six weeks (from New Zealand). Dad is content, kept clean and well-fed from what I have seen. My brother is his first point of contact/next of kin and is also very satisfied with our dad's care. Also, the staff have been very friendly and courteous.

My mother became a resident to Parkside at the beginning of February 2023, hence my review covers a 5-month period to date. Positive observations so far include Mum's room, which is very pleasant, the dining facilities and the general quality of the nursing staff and facility support. Negatives are the cost, although this is a general problem across the entire sector, and the reception is not always gaining access to the home. Also, the garden maintenance is lacking.

My brother was admitted to Parkside Care Home from the hospital after being diagnosed with Parkinson's disease in 2022. The staff were excellent and caring and the home was beautifully decorated and clean. My brother was bed bound and had to be hoisted out of bed into a chair, as his health deteriorated, and required round-the-clock nursing care. I felt completely confident that his needs were being met and the staff went over and beyond to make him as comfortable as was humanly possible. The manager was professional, approachable and ready to deal with any query. I would recommend this care home as a very pleasant place which makes residents feel completely at home. There were plenty of activities to keep residents occupied if they were able to participate. Visits were always facilitated, even once late in the evening as my brother's condition deteriorated. I genuinely feel that this care home is excellent.

We were so impressed with the speed of admission and the care given to both of them. All the staff have been amazing from top to bottom. This outstanding care has given them both the best possible start in order to continue their life together.

Thank you Parkside for the care that you all gave to my sister.

I have been really pleased with the progress and improvement in the health of my mum. Found the staff to be welcoming, kind and considerate. I feel like mum is being taken good care of at Parkside.

My father was always cared for in a loving and caring way - despite his lack of cooperation most of the time. The family were very happy to know that he was safe and cared for at all times.

Would highly recommend to others.

My mum was placed here following a spell in hospital. During her time here her health appeared to visibly improve, which I think is down to experiencing improved eating and mental stimulation. The staff are, almost without exception, very helpful and friendly, and the support staff (eg reception) are very efficient and welcoming.

What an amazing team, my brother who has a learning disability stayed here after taking a fall and being in hospital. The BUPA team helped him get back on his feet and we couldn't have done this without their support. He was looked after so well whether it was food, personal care or a simple hello - they have been exceptional! A particular mention of the manager who is outstanding she is knowledgeable, supportive and great support to us as a family. We couldn't have done it without them! Thank you to each and every one of the team.

Very nice care home. Dad has settled in well.

I couldn’t be more pleased with the care my relative is receiving at Parkside. The manager and staff go above and beyond to ensure my relatives' needs are met. Not only are their basic needs met but they are also supported to participate in a good range of meaningful activities and encouraged to socialise with other residents and staff which has led to my relative completely coming out of their shell and really enjoying their time at Parkside. The manager has kept me up to date with any concerns around my relative and was extremely supportive in assisting my relative adapting to a new home. The whole process was smooth and easy and I am fully confident that my relative is in good hands. Thank you to the manager and all of your lovely staff.

The level of care for my grandad was poor and the attitude of the majority of the staff was extremely harsh. This is meant to be a place that cares for people. I would never recommend this place to anyone!

Most of the staff at Parkside are very caring and considerate. My mother came into the home from a very difficult stay in hospital and since arriving at Parkside has improved in terms of overall health and well-being. I have been called with any concerns or changes to my mother's condition. The home manager has been very attentive and helpful in answering questions and concerns. The facilities are of a high standard and clean.

The staff are very hard working, friendly and helpful. I settled well and feel safe and well cared for.