Queen's Court

1 Dedworth Road, Windsor SL4 5AZ
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9.9 79 Reviews
  • Queen's Court, Windsor
Located close to the heart of historic Windsor, Queen's Court provides round-the-clock care services for older people, including permanent and respite residential, nursing, and dementia care.

Each bedroom at the Windsor care home has en-suite facilities and stylish furniture. There are a range of shared facilities including a café, hair and beauty salon and relaxing lounges where residents can socialise or enjoy activities. In the warmer weather, the garden is the perfect place to relax.
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Care Provided by Queen's Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1835
  • Self-Funded Residential Dementia Care: from £1930
  • Self-Funded Nursing Care: from £2100
  • Self-Funded Nursing Dementia Care: from £2193
  • RESPITE Self-Funded Residential Care: from £2044
  • RESPITE Self-Funded Residential Dementia Care: from £2140
  • RESPITE Self-Funded Nursing Care: from £2310
  • RESPITE Self-Funded Nursing Dementia Care: from £2405

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Queen's Court to find out the exact price for your requirements.

Contact Queen's Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Queen's Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Traci Jacobs (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Queen's Court Reviews (79)

9.9

Queen's Court has a Review Score of 9.9 (9.894) out of 10, based on 53 reviews in the last 2 years.
Over all time Queen's Court has 79 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Queen's Court
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Total of 79, showing 41-60
Review from S H (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very impressed with the care and support given to our mother. Despite being in care for just a few months she has settled very well, largely due to the extra effort made by the caring staff of Queens Court. We would happily recommend.
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Review from Karen R (Respite Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful welcome into a peaceful and friendly home from home. All staff are kind and friendly. The facilities are very clean and the bedrooms light and spacious. The food is good quality and the kitchens are very flexible.
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Review from A P (Regular Volunteer) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facilities and staff care for the residents. Amazing atmosphere. Very clean. Wonderful catering and excellent chef. Professional and caring staff. Very informative and helpful staff. Garden is kept like a mini Flower Show.
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Review from S H (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I received a warm welcome on arrival as usual.
The Manager is very approachable and energetic in her quest to make the residents happy and enhance the surroundings.
My mother is happy and settled and enjoys socialising with her friends and taking part in the wider variety of activities now taking
place.
Visitors are made welcome and are able to enjoy refreshments with their loved ones like a home from home.
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Review from Mickey B (Friend of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Credit where it's due. It must be the hardest decision in anyone's life to see their loved one's or lifelong friends put into care albeit for their well being and safety in old age.
We are absolutely delighted with our friends progress in just over two weeks of being in Queens Court, from where she
was in herself to where she is already is incredible.
Having met some of the kind selfless staff the common denominator is they clearly have one aim and that is to make the patient as happy and comfortable as physically possible catering for each individual's needs.
It is so lovely after a visit knowing our friend is in safe hands receiving the best possible care more so it is lovely to see her eyes smiling once again.
You can't put a price on a loved one's life.
Well done team Queens Court and Thank you.
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Review from D T (Friend of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the last couple of years I have visited this Care Home at least once a week. I have always found all the staff, whether carers, helpers, cleaners, reception, kitchen or anyone else, to be welcoming, friendly, smiling, helpful and efficient. My friend, who is a resident, says exactly the same and
is very happy there. Also she appreciates the meals which are tasty and varied. Any medical issues have been dealt with quickly with accompanied hospital visits if necessary.
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Review from M C (Sister of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Queens Court to be very welcoming, staff are always friendly and helpful. All rooms are cosy and clean, also very comfortable. Christmas trees and decorations in all the lounges look so pretty.
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Review from Valerie B (Daughter of Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't explain how well mum is looked after, the care and the time they take to talk to her, meaning the attention that she is receiving is enormous. To say thank you does not cover it all.
At the moment we are going into Christmas and again the attention to the decorations is wonderful, photos need
to be taken. Highly recommended.
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Review from J O (Wife of Resident) published on 11 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely caring staff, very patient. Can't do enough for their clients or the families that visit. After a few teething problems, which are to be expected in the beginning, were fixed everything is lovely. He is very well looked after.
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Review from M F (Sister-in-law of Resident) published on 11 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am content that my sister in law is comfortable and happy. She is receiving very good care.
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Review from D B (Grandson of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff and so supportive. Lovely food and services. Accommodating for all requests and very inviting. Ensures that residents are looked after and spoken with even just in passing. Very homely feel.
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Review from M P (Son of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our father recently celebrated his 100th birthday for which the whole team provided a magnificent party for him, with family and other residents joining in with the fun. We have always found all the staff extremely polite, happy and caring towards ourselves and our father. We are certain he couldn't
be in a better care home and, when asked, he said he was very happy and couldn't fault it. Thank you to everyone.
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Review from Stephanie F (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, very satisfied with mums care, she seems very happy here.
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Review from K G (Son-in-law of Resident) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Queens Court is an excellent choice for your loved one. I drive away knowing he’s extremely well looked after and the staff there do their utmost best to ensure every need is met.
The food and choices are lovely and nothing is too much trouble if the resident asks for something not on the menu.
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Review from Rosalind N (Daughter of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Queen's court care home for just over 2 years now.
She is very well cared for and is very happy here.
My sister and I visit her regularly and are always welcomed by lovely friendly staff.
They keep us informed of any health issues she may have.
The nurses and carers are all
very approachable and helpful with any questions we may have.
And there are plenty of activities to do if she chooses to join in.
We celebrated her 80th birthday last year with all the family, and were able to use a room downstairs for us to all be with her.
Thank you.
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Review from Julian G (Son of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Queen's have been absolutely wonderful and welcoming to my elderly mum. The staff are very caring and this has helped Mum settle in more quickly. In a short space of time Mum has got to know the carers and staff and she has commented that she feels very safe and secure. There is a wonderful
day room with a large television which she loves to sit in. The home also has excellent activities for residents and a wonderful hairdresser. At a difficult time this really is a home from home.
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Review from N A (Son of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Queens Court have made life for my mum in her later years as comfortable as possible. From my mother's first day, the staff have been nothing but friendly and attentive making sure she gets the care and security she desperately needs. Thank you all for providing a great service.
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Review from Barry W (Husband of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the care my wife is getting enough.
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Review from Rosemary C (Sister-in-law of Resident) published on 15 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my sister in law has only been in the home since May myself, my husband and the rest of the family are very pleased with the care that are sister gets. The nurses, carers and the rest of the staff are so caring, polite and very welcoming to us when we visit. Nothing is to much trouble. We are
so pleased with everything that she gets.
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Review from Jean R (Wife of Resident) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very friendly and food excellent. Very helpful and could not do enough for me. I knew my husband would find it hard being away from me and is not very communicative, but after a few hiccups, he was fine. He does find it hard to interact. Staff had to handle me being very deaf and I felt they did
very well.
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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Queen's Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for Queen's Court is calculated as follows: ( (564 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 625 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Queen's Court is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (101)

Meet the Team (1)

No image found

Traci Jacobs

Job Title: Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them. 


This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon. 

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queen's Court to verify any information. View our terms and conditions. Queen's Court has an Enhanced Service - more info.