
We absolutely love the warmth you all bring and we simply could not be happierS D(Son of Resident/Service User)



We absolutely love the warmth you all bring and we simply could not be happierS D(Son of Resident/Service User)



Located close to the heart of historic Windsor, Queens Court provides round-the-clock care services for older people, including permanent and respite residential, nursing, and dementia care.
Each bedroom at the Windsor care home has en-suite facilities and stylish furniture. There are a range of shared facilities including a café, hair and beauty salon and relaxing lounges where residents can socialise or enjoy activities. In the warmer weather, the garden is the perfect place to relax.
Care Provided by Queens Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Queens Court Care Home for full pricing details and T&Cs.
Contact Queens Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Traci Jacobs(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Queens Court Care Home Reviews (83)
Queens Court Care Home has a Review Score of 9.9 (9.888) out of 10, based on 56 reviews in the last 2 years.
Over all time Queens Court Care Home has 83 reviews.
On the first visit to Queens court care home, we knew it was the right place for our mother. The warm, welcoming atmosphere and the genuine kindness shown by the staff instantly put us at ease. Now that she's settled in, we can confidently say the level of care she receives is nothing short of outstanding.
The staff are truly the heart of this home - friendly, patient, and incredibly caring. They treat each resident with dignity, respect, and a gentle attentiveness that is so heartwarming. It's clear they are not just doing a job, but living a vocation. Their professionalism is matched by a compassionate approach that makes all the difference. The home is immaculate, comfortable, and well-maintained, with a homely feel. There's a strong sense of community, and it's clear that residents' well-being is a top priority.
Knowing that our mother is in such capable and caring hands has brought our family immense peace of mind. We are deeply grateful and highly recommend this care home.
My husband has now been in nursing home for 2 years. It took him a while to settle in but is now happier their than when I bring home for a day trip he always asks to go back. He has deteriorated quite a bit since he first went there but they cope well with his off days. He loves walking and spends hours walking around the corridors. He loves going out in the garden. He enjoys their food and always finishes his plate sadly he has to be fed, dressed and toileted but they keep his dignity at all times. Would recommend this nursing home.
We are visiting a family friend and every time we visit the staff are always helpful
Coffee and cakes are available for visitors which is a welcome Gesture
A warm and very welcoming carehome, were made to feel at home, great hospitality and service. Leadership from the top clearly has a positive approach on all the employees too. Highly recommend visiting if your thinking about residency at Queens Court
We have been very impressed with the care and support given to our mother. Despite being in care for just a few months she has settled very well, largely due to the extra effort made by the caring staff of Queens Court. We would happily recommend.
Wonderful welcome into a peaceful and friendly home from home. All staff are kind and friendly. The facilities are very clean and the bedrooms light and spacious. The food is good quality and the kitchens are very flexible.
Excellent facilities and staff care for the residents. Amazing atmosphere. Very clean. Wonderful catering and excellent chef. Professional and caring staff. Very informative and helpful staff. Garden is kept like a mini Flower Show.
The Manager is very approachable and energetic in her quest to make the residents happy and enhance the surroundings.
My mother is happy and settled and enjoys socialising with her friends and taking part in the wider variety of activities now taking place.
Visitors are made welcome and are able to enjoy refreshments with their loved ones like a home from home.
We are absolutely delighted with our friends progress in just over two weeks of being in Queens Court, from where she was in herself to where she is already is incredible.
Having met some of the kind selfless staff the common denominator is they clearly have one aim and that is to make the patient as happy and comfortable as physically possible catering for each individual's needs.
It is so lovely after a visit knowing our friend is in safe hands receiving the best possible care more so it is lovely to see her eyes smiling once again.
You can't put a price on a loved one's life.
Well done team Queens Court and Thank you.
Over the last couple of years I have visited this Care Home at least once a week. I have always found all the staff, whether carers, helpers, cleaners, reception, kitchen or anyone else, to be welcoming, friendly, smiling, helpful and efficient. My friend, who is a resident, says exactly the same and is very happy there. Also she appreciates the meals which are tasty and varied. Any medical issues have been dealt with quickly with accompanied hospital visits if necessary.
I have found Queens Court to be very welcoming, staff are always friendly and helpful. All rooms are cosy and clean, also very comfortable. Christmas trees and decorations in all the lounges look so pretty.
At the moment we are going into Christmas and again the attention to the decorations is wonderful, photos need to be taken. Highly recommended.
Lovely caring staff, very patient. Can't do enough for their clients or the families that visit. After a few teething problems, which are to be expected in the beginning, were fixed everything is lovely. He is very well looked after.
I am content that my sister in law is comfortable and happy. She is receiving very good care.
Lovely staff and so supportive. Lovely food and services. Accommodating for all requests and very inviting. Ensures that residents are looked after and spoken with even just in passing. Very homely feel.
Our father recently celebrated his 100th birthday for which the whole team provided a magnificent party for him, with family and other residents joining in with the fun. We have always found all the staff extremely polite, happy and caring towards ourselves and our father. We are certain he couldn't be in a better care home and, when asked, he said he was very happy and couldn't fault it. Thank you to everyone.
Overall, very satisfied with mums care, she seems very happy here.
The food and choices are lovely and nothing is too much trouble if the resident asks for something not on the menu.
She is very well cared for and is very happy here.
My sister and I visit her regularly and are always welcomed by lovely friendly staff.
They keep us informed of any health issues she may have.
The nurses and carers are all very approachable and helpful with any questions we may have.
And there are plenty of activities to do if she chooses to join in.
We celebrated her 80th birthday last year with all the family, and were able to use a room downstairs for us to all be with her.
Thank you.
The team at Queen's have been absolutely wonderful and welcoming to my elderly mum. The staff are very caring and this has helped Mum settle in more quickly. In a short space of time Mum has got to know the carers and staff and she has commented that she feels very safe and secure. There is a wonderful day room with a large television which she loves to sit in. The home also has excellent activities for residents and a wonderful hairdresser. At a difficult time this really is a home from home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 July 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Queens Court Care Home.
Meet the Team (1)

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.
This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.
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