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Queens Court Care Home

1 Dedworth Road, Windsor, Berkshire SL4 5AZ
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We absolutely love the warmth you all bring and we simply could not be happierS D(Son of Resident/Service User)
Queens Court Care Home, Windsor
Queens Court Care Home, Windsor
Queens Court Care Home, Windsor

Located close to the heart of historic Windsor, Queens Court provides round-the-clock care services for older people, including permanent and respite residential, nursing, and dementia care.

Each bedroom at the Windsor care home has en-suite facilities and stylish furniture. There are a range of shared facilities including a café, hair and beauty salon and relaxing lounges where residents can socialise or enjoy activities. In the warmer weather, the garden is the perfect place to relax.

Care Provided by Queens Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,835From £2,064
Residential Dementia CareFrom £1,930From £2,171
Nursing CareFrom £2,100From £2,362
Nursing Dementia CareFrom £2,195From £2,469
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Queens Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Traci Jacobs(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (62)

Queens Court Care Home Reviews (83)

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9.9

Queens Court Care Home has a Review Score of 9.9 (9.888) out of 10, based on 56 reviews in the last 2 years. Over all time Queens Court Care Home has 83 reviews.

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Showing 83 reviews matching selected criteria
Review from Gavin C (Son of Resident) published on 15 May 2025 Submitted via Website
Overall Experience

On the first visit to Queens court care home, we knew it was the right place for our mother. The warm, welcoming atmosphere and the genuine kindness shown by the staff instantly put us at ease. Now that she's settled in, we can confidently say the level of care she receives is nothing short of outstanding.

The staff are truly the heart of this home - friendly, patient, and incredibly caring. They treat each resident with dignity, respect, and a gentle attentiveness that is so heartwarming. It's clear they are not just doing a job, but living a vocation. Their professionalism is matched by a compassionate approach that makes all the difference. The home is immaculate, comfortable, and well-maintained, with a homely feel. There's a strong sense of community, and it's clear that residents' well-being is a top priority.

Knowing that our mother is in such capable and caring hands has brought our family immense peace of mind. We are deeply grateful and highly recommend this care home.

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Review from Marilyn C (Wife of Resident) published on 14 May 2025 Submitted via Postal Card
Overall Experience

My husband has now been in nursing home for 2 years. It took him a while to settle in but is now happier their than when I bring home for a day trip he always asks to go back. He has deteriorated quite a bit since he first went there but they cope well with his off days. He loves walking and spends hours walking around the corridors. He loves going out in the garden. He enjoys their food and always finishes his plate sadly he has to be fed, dressed and toileted but they keep his dignity at all times. Would recommend this nursing home.

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Review from Stan H (Friend of Resident) published on 12 May 2025 Submitted via Website
Overall Experience
Always very happy and helpful, nothing is to much trouble
We are visiting a family friend and every time we visit the staff are always helpful

Coffee and cakes are available for visitors which is a welcome Gesture

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Review from Nina S (Friend of Resident) published on 6 May 2025 Submitted via Website
Overall Experience

A warm and very welcoming carehome, were made to feel at home, great hospitality and service. Leadership from the top clearly has a positive approach on all the employees too. Highly recommend visiting if your thinking about residency at Queens Court

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Review from S H (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card
Overall Experience

We have been very impressed with the care and support given to our mother. Despite being in care for just a few months she has settled very well, largely due to the extra effort made by the caring staff of Queens Court. We would happily recommend.

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Review from Karen R (Respite Resident) published on 3 April 2025 Submitted via Website
Overall Experience

Wonderful welcome into a peaceful and friendly home from home. All staff are kind and friendly. The facilities are very clean and the bedrooms light and spacious. The food is good quality and the kitchens are very flexible.

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Review from A P (Regular Volunteer) published on 31 March 2025 Submitted via Website
Overall Experience

Excellent facilities and staff care for the residents. Amazing atmosphere. Very clean. Wonderful catering and excellent chef. Professional and caring staff. Very informative and helpful staff. Garden is kept like a mini Flower Show.

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Review from S H (Daughter of Resident) published on 20 March 2025 Submitted via Website
Overall Experience
I received a warm welcome on arrival as usual.
The Manager is very approachable and energetic in her quest to make the residents happy and enhance the surroundings.
My mother is happy and settled and enjoys socialising with her friends and taking part in the wider variety of activities now taking place.

Visitors are made welcome and are able to enjoy refreshments with their loved ones like a home from home.

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Review from Mickey B (Friend of Resident) published on 23 January 2025 Submitted via Website
Overall Experience
Credit where it's due. It must be the hardest decision in anyone's life to see their loved one's or lifelong friends put into care albeit for their well being and safety in old age.
We are absolutely delighted with our friends progress in just over two weeks of being in Queens Court, from where she was in herself to where she is already is incredible.
Having met some of the kind selfless staff the common denominator is they clearly have one aim and that is to make the patient as happy and comfortable as physically possible catering for each individual's needs.
It is so lovely after a visit knowing our friend is in safe hands receiving the best possible care more so it is lovely to see her eyes smiling once again.
You can't put a price on a loved one's life.

Well done team Queens Court and Thank you.

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Review from D T (Friend of Resident) published on 22 January 2025 Submitted via Website
Overall Experience

Over the last couple of years I have visited this Care Home at least once a week. I have always found all the staff, whether carers, helpers, cleaners, reception, kitchen or anyone else, to be welcoming, friendly, smiling, helpful and efficient. My friend, who is a resident, says exactly the same and is very happy there. Also she appreciates the meals which are tasty and varied. Any medical issues have been dealt with quickly with accompanied hospital visits if necessary.

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Review from M C (Sister of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience

I have found Queens Court to be very welcoming, staff are always friendly and helpful. All rooms are cosy and clean, also very comfortable. Christmas trees and decorations in all the lounges look so pretty.

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Review from Valerie B (Daughter of Resident) published on 15 January 2025 Submitted via Postal Card
Overall Experience
I can't explain how well mum is looked after, the care and the time they take to talk to her, meaning the attention that she is receiving is enormous. To say thank you does not cover it all.

At the moment we are going into Christmas and again the attention to the decorations is wonderful, photos need to be taken. Highly recommended.

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Review from J O (Wife of Resident) published on 11 January 2025 Submitted via Postal Card
Overall Experience

Lovely caring staff, very patient. Can't do enough for their clients or the families that visit. After a few teething problems, which are to be expected in the beginning, were fixed everything is lovely. He is very well looked after.

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Review from M F (Sister-in-law of Resident) published on 11 January 2025 Submitted via Postal Card
Overall Experience

I am content that my sister in law is comfortable and happy. She is receiving very good care.

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Review from D B (Grandson of Resident) published on 9 January 2025 Submitted via Website
Overall Experience

Lovely staff and so supportive. Lovely food and services. Accommodating for all requests and very inviting. Ensures that residents are looked after and spoken with even just in passing. Very homely feel.

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Review from M P (Son of Resident) published on 2 January 2025 Submitted via Website
Overall Experience

Our father recently celebrated his 100th birthday for which the whole team provided a magnificent party for him, with family and other residents joining in with the fun. We have always found all the staff extremely polite, happy and caring towards ourselves and our father. We are certain he couldn't be in a better care home and, when asked, he said he was very happy and couldn't fault it. Thank you to everyone.

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Review from Stephanie F (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

Overall, very satisfied with mums care, she seems very happy here.

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Review from K G (Son-in-law of Resident) published on 26 January 2024 Submitted via Website
Overall Experience
Queens Court is an excellent choice for your loved one. I drive away knowing he’s extremely well looked after and the staff there do their utmost best to ensure every need is met.

The food and choices are lovely and nothing is too much trouble if the resident asks for something not on the menu.

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Review from Rosalind N (Daughter of Resident) published on 24 January 2024 Submitted via Website
Overall Experience
My mum has been at Queen's court care home for just over 2 years now.
She is very well cared for and is very happy here.
My sister and I visit her regularly and are always welcomed by lovely friendly staff.
They keep us informed of any health issues she may have.
The nurses and carers are all very approachable and helpful with any questions we may have.
And there are plenty of activities to do if she chooses to join in.
We celebrated her 80th birthday last year with all the family, and were able to use a room downstairs for us to all be with her.

Thank you.

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Review from Julian G (Son of Resident) published on 6 December 2023 Submitted via Website
Overall Experience

The team at Queen's have been absolutely wonderful and welcoming to my elderly mum. The staff are very caring and this has helped Mum settle in more quickly. In a short space of time Mum has got to know the carers and staff and she has commented that she feels very safe and secure. There is a wonderful day room with a large television which she loves to sit in. The home also has excellent activities for residents and a wonderful hairdresser. At a difficult time this really is a home from home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 July 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Queens Court Care Home.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Meet the Team (1)

Traci Jacobs
Traci JacobsJob Title:Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.

This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

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