
We absolutely love the warmth you all bring and we simply could not be happierS D(Son of Resident/Service User)



We absolutely love the warmth you all bring and we simply could not be happierS D(Son of Resident/Service User)



Located close to the heart of historic Windsor, Queens Court provides round-the-clock care services for older people, including permanent and respite residential, nursing, and dementia care.
Each bedroom at the Windsor care home has en-suite facilities and stylish furniture. There are a range of shared facilities including a café, hair and beauty salon and relaxing lounges where residents can socialise or enjoy activities. In the warmer weather, the garden is the perfect place to relax.
Care Provided by Queens Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Queens Court Care Home for full pricing details and T&Cs.
Contact Queens Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Traci Jacobs(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Queens Court Care Home Reviews (83)
Queens Court Care Home has a Review Score of 9.9 (9.888) out of 10, based on 56 reviews in the last 2 years.
Over all time Queens Court Care Home has 83 reviews.
The staff at Queens Court have made life for my mum in her later years as comfortable as possible. From my mother's first day, the staff have been nothing but friendly and attentive making sure she gets the care and security she desperately needs. Thank you all for providing a great service.
I cannot praise the care my wife is getting enough.
Although my sister in law has only been in the home since May myself, my husband and the rest of the family are very pleased with the care that are sister gets. The nurses, carers and the rest of the staff are so caring, polite and very welcoming to us when we visit. Nothing is to much trouble. We are so pleased with everything that she gets.
Staff very friendly and food excellent. Very helpful and could not do enough for me. I knew my husband would find it hard being away from me and is not very communicative, but after a few hiccups, he was fine. He does find it hard to interact. Staff had to handle me being very deaf and I felt they did very well.
My thanks for a safe and happy stay at Queen's Court Care Home. It was a pleasure to be with you and I hope to come again.
Management has recruited an incredibly caring staff, backed up by good nursing and readily available medical assistance when needed. Menus are good and varied; after twenty years of my cooking, my wife is in her seventh heaven! A good selection of drinks is regularly distributed and available on demand.
Family and friends have all commented on the loving care provided and been impressed by the attention given to any suggestions regarding my wife’s welfare. Floral gifts are taken by staff, nicely arranged in vases and displayed in my wife’s room.
The care of our mother has been very good indeed. The staff are attentive and consider the residents's wishes and choices. Lots of activities and residents can do as much or as little as they want. You could see that for many of the staff it’s not just a job but they really care about the residents. Our mother's medical and physical care was very good. Facilities are good and everything was always well looked after. When our mother came to end of life, the staff could not have been more supportive. Would recommend.
Being 200 miles away I find it a comfort to know that Mum is in good hands. Any queries or concerns that I may have are dealt with promptly and efficiently by the management.
The home manager holds regular relatives meetings on video calls to keep us updated and newsletters highlight the themed activities and events scheduled at the home. They seem to celebrate everything! Wonderful!
Mum's room is bright, comfortable and clean and she is happy. Being bed-bound she can't get out to join the multitude of fun activities the home offers, but she is still included and it's great to see her grinning face on the social media page from time to time. The nursing level staff are lovely and keep us informed on Mum's health and help facilitate video calls when able.
It has been a difficult time for care homes but the current home manager and her team are doing a great job. We are very happy.
We have been very pleased by the way our mother has been welcomed into the home. The staff have been very welcoming and explain everything in detail. They are warm and friendly. The carers and nurses seem to be doing a professional job and are kind and considerate. The room is clean and smells good and is comfortable. She has been able to bring lots of her own things. The food is tasty, well presented and good. The room is very noisy as it looks out onto a busy road. There are noises outside constantly from other people and bells ringing all the time. Nice garden space.
My husband has been a resident of Queens Court for four years now. He has specific and acute medical needs and requires 24 care nursing care. I and our children would highly recommend the care given and staff at Queens Court. My husband is treated with respect and consideration and his medical needs are well attended to.
The staff are friendly and helpful, but seem to be quite stretched. Getting in and out of the home can be difficult for visitors. Communication from shift to shift could be improved. The food is good. The rooms are airy and bright and the temperature is well maintained.
Thank you for the lovely compliment and for taking the time to review us on carehome.co.uk. I’d like to reassure you that we are fully staffed on the ground floor and allocate the staff according to the occupancy and needs of the residents. With regard to accessing the home, I’m afraid that due to...
The care home was excellent when my mum went here. They made her feel at home straight away and have done everything to help her settle in. My mum is always treated with dignity. The staff are always friendly and helpful. The staff were very helpful to me and my sister with any questions that we had.
My mother has been a resident on the nursing floor for six years and the care is always very good. The current staff appear happy and always caring towards my mum. Nowhere is perfect, there is always room for improvement, but overall, Mum and the family are very happy. Things have improved since the new manager arrived last year.
The new manager is warm and caring, visiting the residents on a regular basis and going the extra mile if something is not right. This is the same for a lot of the carers, especially the long-term ones. Continuity of carers is important to my mum, when staff shortages occur, stress is put on the remaining staff, and the expert care usually provided suffers. Agency staff do not provide or meet the high expectations of the group.
From maintenance and laundry, right up to administration and management, the Queen's Court staff make it feel like home for my mum. Thank you.
Thank you very much for your feedback. We’re delighted to hear your positive comments about the care and support our team provides at Queen’s Court. Continuity of care for residents is very important to us, and we are pleased to say that we’ve recently recruited a number of new carers and nurses to...
I love my care. Everyone is wonderful here and always go the extra mile and work very hard. I don't know what I will do without them.
I like doing all the activities which I take part in. Made new friends and like chatting with everyone at the care home in Queens Court.
I am a resident at Queen's Court. I have been living here for three years. I have enjoyed my time here. The new home manager is very friendly and loving. She enjoys talking to us and having a laugh.
Things have improved since a new manager.
My experience so far with Queens Court in Windsor, has been excellent. My mum moved in at the beginning of September and they couldn't do more to support her. The pictures online don't do the home justice. It's spotless throughout and every member of staff seems very experienced and an absolute pleasure to speak with. You can tell they really care. There's a private sealed garden which residents on the ground floor can access whenever they like. The food options are very impressive and there are always options. My mother is a picky eater and if she doesn't want what is being given, they will make her a sandwich of her choice. There is unlimited fruit, juices, chocolate and crisps which residents have access to whenever they want it. To anyone deciding on a home for family, I recommend you base your judgment on physical visits rather than online pictures. You will know which home is the right one based on the "feel" you get when visiting. Do not pick based solely on CQC ratings.
My mother has been a resident of Queen's Court since November 2018. She has advanced dementia and is totally reliant on the staff for everything. The staff have been absolutely fantastic since she moved in and they are all so caring and look after her beautifully. She is extremely happy too, and that is because of the care she receives. We have been so lucky that she was placed there.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 July 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Queens Court Care Home.
Meet the Team (1)

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.
This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.
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