Search...

Queens Court Care Home

1 Dedworth Road, Windsor, Berkshire SL4 5AZ
Care UK Logo
Jobs
Queens Court Care Home logo
We absolutely love the warmth you all bring and we simply could not be happierS D(Son of Resident/Service User)
Queens Court Care Home, Windsor
Queens Court Care Home, Windsor
Queens Court Care Home, Windsor

Located close to the heart of historic Windsor, Queens Court provides round-the-clock care services for older people, including permanent and respite residential, nursing, and dementia care.

Each bedroom at the Windsor care home has en-suite facilities and stylish furniture. There are a range of shared facilities including a café, hair and beauty salon and relaxing lounges where residents can socialise or enjoy activities. In the warmer weather, the garden is the perfect place to relax.

Care Provided by Queens Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,835From £2,064
Residential Dementia CareFrom £1,930From £2,171
Nursing CareFrom £2,100From £2,362
Nursing Dementia CareFrom £2,195From £2,469
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.

Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Queens Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Traci Jacobs(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (62)

Queens Court Care Home Reviews (83)

Submit a Review
9.9

Queens Court Care Home has a Review Score of 9.9 (9.888) out of 10, based on 56 reviews in the last 2 years. Over all time Queens Court Care Home has 83 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Queens Court Care Home
Loading...
Showing 83 reviews matching selected criteria
Review from N A (Son of Resident) published on 30 November 2023 Submitted via Website
Overall Experience

The staff at Queens Court have made life for my mum in her later years as comfortable as possible. From my mother's first day, the staff have been nothing but friendly and attentive making sure she gets the care and security she desperately needs. Thank you all for providing a great service.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Barry W (Husband of Resident) published on 21 August 2023 Submitted via Postal Card
Overall Experience

I cannot praise the care my wife is getting enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rosemary C (Sister-in-law of Resident) published on 15 August 2023 Submitted via Website
Overall Experience

Although my sister in law has only been in the home since May myself, my husband and the rest of the family are very pleased with the care that are sister gets. The nurses, carers and the rest of the staff are so caring, polite and very welcoming to us when we visit. Nothing is to much trouble. We are so pleased with everything that she gets.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean R (Wife of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience

Staff very friendly and food excellent. Very helpful and could not do enough for me. I knew my husband would find it hard being away from me and is not very communicative, but after a few hiccups, he was fine. He does find it hard to interact. Staff had to handle me being very deaf and I felt they did very well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G T (Respite Resident) published on 27 June 2023 Submitted via Postal Card
Overall Experience

My thanks for a safe and happy stay at Queen's Court Care Home. It was a pleasure to be with you and I hope to come again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David W (Husband of Resident) published on 27 June 2023 Submitted via Website
Overall Experience
After a recent illness, I have been obliged to pass responsibility for the care of my wife onto Queen's Court Care Home. Previously I had sought to follow her parents' request that I kept her in the manner to which she had been accustomed, latterly, I regret, she had had to become accustomed to the manner in which I was able to keep her! Queen's Court have restored the status quo ante.
Management has recruited an incredibly caring staff, backed up by good nursing and readily available medical assistance when needed. Menus are good and varied; after twenty years of my cooking, my wife is in her seventh heaven! A good selection of drinks is regularly distributed and available on demand.

Family and friends have all commented on the loving care provided and been impressed by the attention given to any suggestions regarding my wife’s welfare. Floral gifts are taken by staff, nicely arranged in vases and displayed in my wife’s room.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clare G (Daughter of Resident) published on 18 May 2023 Submitted via Website
Overall Experience

The care of our mother has been very good indeed. The staff are attentive and consider the residents's wishes and choices. Lots of activities and residents can do as much or as little as they want. You could see that for many of the staff it’s not just a job but they really care about the residents. Our mother's medical and physical care was very good. Facilities are good and everything was always well looked after. When our mother came to end of life, the staff could not have been more supportive. Would recommend.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Daughter of Resident) published on 27 April 2023 Submitted via Website
Overall Experience
Queens Court is a very friendly, caring home.
Being 200 miles away I find it a comfort to know that Mum is in good hands. Any queries or concerns that I may have are dealt with promptly and efficiently by the management.
The home manager holds regular relatives meetings on video calls to keep us updated and newsletters highlight the themed activities and events scheduled at the home. They seem to celebrate everything! Wonderful!
Mum's room is bright, comfortable and clean and she is happy. Being bed-bound she can't get out to join the multitude of fun activities the home offers, but she is still included and it's great to see her grinning face on the social media page from time to time. The nursing level staff are lovely and keep us informed on Mum's health and help facilitate video calls when able.

It has been a difficult time for care homes but the current home manager and her team are doing a great job. We are very happy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Victoria C (Daughter of Resident) published on 15 September 2022 Submitted via Postal Card
Overall Experience

We have been very pleased by the way our mother has been welcomed into the home. The staff have been very welcoming and explain everything in detail. They are warm and friendly. The carers and nurses seem to be doing a professional job and are kind and considerate. The room is clean and smells good and is comfortable. She has been able to bring lots of her own things. The food is tasty, well presented and good. The room is very noisy as it looks out onto a busy road. There are noises outside constantly from other people and bells ringing all the time. Nice garden space.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G S (Wife of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

My husband has been a resident of Queens Court for four years now. He has specific and acute medical needs and requires 24 care nursing care. I and our children would highly recommend the care given and staff at Queens Court. My husband is treated with respect and consideration and his medical needs are well attended to.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David T (Son of Resident) published on 5 July 2022 Submitted via Postal Card
Overall Experience

The staff are friendly and helpful, but seem to be quite stretched. Getting in and out of the home can be difficult for visitors. Communication from shift to shift could be improved. The food is good. The rooms are airy and bright and the temperature is well maintained.

Reply from Samantha Debenham, PA to Marketing Director at Queens Court Care Home

Thank you for the lovely compliment and for taking the time to review us on carehome.co.uk. I’d like to reassure you that we are fully staffed on the ground floor and allocate the staff according to the occupancy and needs of the residents. With regard to accessing the home, I’m afraid that due to...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Debbie M (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

The care home was excellent when my mum went here. They made her feel at home straight away and have done everything to help her settle in. My mum is always treated with dignity. The staff are always friendly and helpful. The staff were very helpful to me and my sister with any questions that we had.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara B (Daughter of Resident) published on 25 March 2022 Submitted via Postal Card
Overall Experience

My mother has been a resident on the nursing floor for six years and the care is always very good. The current staff appear happy and always caring towards my mum. Nowhere is perfect, there is always room for improvement, but overall, Mum and the family are very happy. Things have improved since the new manager arrived last year.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marian M (Daughter of Resident) published on 3 February 2022 Submitted via Postal Card
Overall Experience
My mother is very happy at Queen's Court, and in her own words she says "they love me here". On her 100th/101st birthday, they put on parties with presents, balloons, music and a personalised cake. It was very much appreciated by our family. Activities are great fun with quizzes to stimulate the mind, arts and crafts for dexterity and raffles and sales in the foyer. My mum especially loves the live music. Good food is also important and really looks forward to mealtimes.
The new manager is warm and caring, visiting the residents on a regular basis and going the extra mile if something is not right. This is the same for a lot of the carers, especially the long-term ones. Continuity of carers is important to my mum, when staff shortages occur, stress is put on the remaining staff, and the expert care usually provided suffers. Agency staff do not provide or meet the high expectations of the group.

From maintenance and laundry, right up to administration and management, the Queen's Court staff make it feel like home for my mum. Thank you.

Reply from Samantha Debenham, Personal Assistant at Queens Court Care Home

Thank you very much for your feedback. We’re delighted to hear your positive comments about the care and support our team provides at Queen’s Court. Continuity of care for residents is very important to us, and we are pleased to say that we’ve recently recruited a number of new carers and nurses to...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M A (Resident / Service User) published on 31 January 2022 Submitted via Postal Card
Overall Experience

I love my care. Everyone is wonderful here and always go the extra mile and work very hard. I don't know what I will do without them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N H (Resident / Service User) published on 31 January 2022 Submitted via Postal Card
Overall Experience

I like doing all the activities which I take part in. Made new friends and like chatting with everyone at the care home in Queens Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J P (Resident / Service User) published on 31 January 2022 Submitted via Postal Card
Overall Experience

I am a resident at Queen's Court. I have been living here for three years. I have enjoyed my time here. The new home manager is very friendly and loving. She enjoys talking to us and having a laugh.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B W (Resident / Service User) published on 31 January 2022 Submitted via Postal Card
Overall Experience

Things have improved since a new manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sophie P (Daughter of Resident) published on 14 September 2021 Submitted via Website
Overall Experience

My experience so far with Queens Court in Windsor, has been excellent. My mum moved in at the beginning of September and they couldn't do more to support her. The pictures online don't do the home justice. It's spotless throughout and every member of staff seems very experienced and an absolute pleasure to speak with. You can tell they really care. There's a private sealed garden which residents on the ground floor can access whenever they like. The food options are very impressive and there are always options. My mother is a picky eater and if she doesn't want what is being given, they will make her a sandwich of her choice. There is unlimited fruit, juices, chocolate and crisps which residents have access to whenever they want it. To anyone deciding on a home for family, I recommend you base your judgment on physical visits rather than online pictures. You will know which home is the right one based on the "feel" you get when visiting. Do not pick based solely on CQC ratings.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Amanda L (Daughter of Resident) published on 30 September 2020 Submitted via Website
Overall Experience

My mother has been a resident of Queen's Court since November 2018. She has advanced dementia and is totally reliant on the staff for everything. The staff have been absolutely fantastic since she moved in and they are all so caring and look after her beautifully. She is extremely happy too, and that is because of the care she receives. We have been so lucky that she was placed there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 July 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (43) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Queens Court Care Home.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Meet the Team (1)

Traci Jacobs
Traci JacobsJob Title:Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.

This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queens Court Care Home to verify any information. View our terms and conditions. Queens Court Care Home has an Enhanced Service -more info.