Queen's Court

1 Dedworth Road, Windsor SL4 5AZ
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9.9 74 Reviews
  • Queen's Court, Windsor
Located close to the heart of historic Windsor, Queen's Court provides round-the-clock care services for older people, including permanent and respite residential, nursing, and dementia care.

Each bedroom at the Windsor care home has en-suite facilities and stylish furniture. There are a range of shared facilities including a café, hair and beauty salon and relaxing lounges where residents can socialise or enjoy activities. In the warmer weather, the garden is the perfect place to relax.
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Care Provided by Queen's Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1838
  • Self-Funded Residential Dementia Care: from £1930
  • Self-Funded Nursing Care: from £2100
  • Self-Funded Nursing Dementia Care: from £2195
  • RESPITE Self-Funded Residential Care: from £2045
  • RESPITE Self-Funded Residential Dementia Care: from £2140
  • RESPITE Self-Funded Nursing Care: from £2310
  • RESPITE Self-Funded Nursing Dementia Care: from £2405

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Queen's Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Bozena Szczepaniak (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Queen's Court Reviews (74)

9.9

Queen's Court has a Review Score of 9.9 (9.888) out of 10, based on 52 reviews in the last 2 years.
Over all time Queen's Court has 74 reviews.

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Reviewer Connection to Queen's Court
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Review from Carol H (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are absolutely wonderful. Dad has really enjoyed a few trips in the minibus - before he couldn't get out of the house!! The entertainment and celebrations include many residents, it gets Dad out of his room. All the staff are friendly and nothing is too much trouble.
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Review from Lynn P (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Once again it is my pleasure to leave a positive review for Queen's Court. I want to give a big thank you to all the carers, management, reception, activities and laundry. My biggest joy is seeing Mum in the photos posted. It reinforced the positive time Mum is having at QC, and cheers me up no end
when I'm having a bad day.
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Review from Bridget J (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Queen's Court a year ago and it was the best thing that could have happened to her! Mum was discharged from hospital underweight and undernourished. Queen's Court have built her weight and strength up and given Mum a wonderful new start at happiness and better health. Dementia has
got steadily worse but carers are wonderful with Mum and we can see the improvement in Mum. Queen's Court is a credit to the card world and we couldn't be happier to have Mum living here!
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Review from Elaine B (Daughter-in-law of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very kind and respectful, like a home from home. The staff are extremely kind and attentive.
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Review from Ross B (Son of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very nice. Mum is really settled and happy. Pastries are a bit soft lol!
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Review from A W (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy with Queen's Court. Staff caring and attentive!! Food excellent. Home always clean and tidy!
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Review from John S (Friend of Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nice place
Staff are always polite and friendly
Some personal hygiene issues could be addressed after comments being logged to the system.
Possible week end staff keeping up with day staff commitments they do
Reply from Samantha Debenham, Reviews Team at Queen's Court
Thank you for sharing your thoughts regarding Queen's Court. Your lovely comments regarding our staff are greatly appreciated.We are sorry to hear about your reported personal hygiene issues. Our team…read more
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Review from E C (Friend of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend moved to Queens Court in November (age related). My friend has settled very well and the care and support he receives from the whole staff team is lovely to witness firsthand. He enjoys the different activities and joins in all of them. The food is of a high standard and my friend enjoys
the social side of that too. Health issues are dealt with quickly and efficiently. My friend tells me he is very very happy there and I can confirm this.
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Review from D C (Friend of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend moved in to Queens Court in November and I must say I'm very impressed by how all the staff have helped him settle in. He tells me how happy he is and doesn't want to leave ever. The food is really good and activities are great too. He always attends every activity and is also enjoying his
day trips out.
Excellent staff team and you can feel the relaxed atmosphere when you visit. 5*
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Review from L S (Daughter of Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a difficult decision to place a loved one in a home. The staff at Queens Court have made this process so much more easy that I thought. Th place is always looking clean and fresh, the staff friendly and caring, they have put my mind at ease that mum is being well cared for. Thank you.
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Review from Gavin C (Son of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
On the first visit to Queens court care home, we knew it was the right place for our mother. The warm, welcoming atmosphere and the genuine kindness shown by the staff instantly put us at ease. Now that she's settled in, we can confidently say the level of care she receives is nothing short of outstanding.


The

staff are truly the heart of this home - friendly, patient, and incredibly caring. They treat each resident with dignity, respect, and a gentle attentiveness that is so heartwarming. It's clear they are not just doing a job, but living a vocation. Their professionalism is matched by a compassionate approach that makes all the difference. The home is immaculate, comfortable, and well-maintained, with a homely feel. There's a strong sense of community, and it's clear that residents' well-being is a top priority.


Knowing that our mother is in such capable and caring hands has brought our family immense peace of mind. We are deeply grateful and highly recommend this care home.

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Review from Marilyn C (Wife of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has now been in nursing home for 2 years. It took him a while to settle in but is now happier their than when I bring home for a day trip he always asks to go back. He has deteriorated quite a bit since he first went there but they cope well with his off days. He loves walking and spends
hours walking around the corridors. He loves going out in the garden. He enjoys their food and always finishes his plate sadly he has to be fed, dressed and toileted but they keep his dignity at all times. Would recommend this nursing home.
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Review from Stan H (Friend of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always very happy and helpful, nothing is to much trouble
We are visiting a family friend and every time we visit the staff are always helpful
Coffee and cakes are available for visitors which is a welcome Gesture
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Review from Nina S (Friend of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A warm and very welcoming carehome, were made to feel at home, great hospitality and service. Leadership from the top clearly has a positive approach on all the employees too. Highly recommend visiting if your thinking about residency at Queens Court
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Review from S H (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very impressed with the care and support given to our mother. Despite being in care for just a few months she has settled very well, largely due to the extra effort made by the caring staff of Queens Court. We would happily recommend.
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Review from Karen R (Respite Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful welcome into a peaceful and friendly home from home. All staff are kind and friendly. The facilities are very clean and the bedrooms light and spacious. The food is good quality and the kitchens are very flexible.
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Review from A P (Regular Volunteer) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent facilities and staff care for the residents. Amazing atmosphere. Very clean. Wonderful catering and excellent chef. Professional and caring staff. Very informative and helpful staff. Garden is kept like a mini Flower Show.
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Review from S H (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I received a warm welcome on arrival as usual.
The Manager is very approachable and energetic in her quest to make the residents happy and enhance the surroundings.
My mother is happy and settled and enjoys socialising with her friends and taking part in the wider variety of activities now taking
place.
Visitors are made welcome and are able to enjoy refreshments with their loved ones like a home from home.
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Review from Mickey B (Friend of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Credit where it's due. It must be the hardest decision in anyone's life to see their loved one's or lifelong friends put into care albeit for their well being and safety in old age.
We are absolutely delighted with our friends progress in just over two weeks of being in Queens Court, from where she
was in herself to where she is already is incredible.
Having met some of the kind selfless staff the common denominator is they clearly have one aim and that is to make the patient as happy and comfortable as physically possible catering for each individual's needs.
It is so lovely after a visit knowing our friend is in safe hands receiving the best possible care more so it is lovely to see her eyes smiling once again.
You can't put a price on a loved one's life.
Well done team Queens Court and Thank you.
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Review from D T (Friend of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the last couple of years I have visited this Care Home at least once a week. I have always found all the staff, whether carers, helpers, cleaners, reception, kitchen or anyone else, to be welcoming, friendly, smiling, helpful and efficient. My friend, who is a resident, says exactly the same and
is very happy there. Also she appreciates the meals which are tasty and varied. Any medical issues have been dealt with quickly with accompanied hospital visits if necessary.
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Current Review Score: 9.9 (9.888)

Overview of Review Score

The Review Score of 9.9 (9.888) out of 10 for Queen's Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.888 for Queen's Court is calculated as follows: ( (545 Excellents x 5) + (60 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 609 Ratings = 4.888
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Queen's Court is based on 52 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 52 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jul 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Bozena

Bozena Szczepaniak

Job Title: Home Manager

I’ve been part of the Care UK family for nearly 16 years now.


Previously I was a Home Manager at another Care UK home where I led the home to achieve an overall ‘Outstanding’ rating from our internal governance team. My career includes working as a registered nurse in my native Poland, and as a paramedic, and I’ve even trained with the Army.


I am passionate about creating an environment that supports the independence of residents with one clear goal in mind: providing the best care. I relish making residents happy and comfortable as well as supporting the team to do their best work. Teamwork is vital in a setting like this.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queen's Court to verify any information. View our terms and conditions. Queen's Court has an Enhanced Service - more info.