1 Dedworth Road, Windsor SL4 5AZ
Queen's Court specialises in personal and nursing care services, for both long-term purposes and temporary respite. All care packages are carried out with the respect and dignity of all service users a priority.
This purpose-built accommodation offers a homely atmosphere and an active lifestyle, while being equipped with en-suit shower rooms and call systems to make sure the quality care team can be contacted at any hour of the day and night.
The care provider is known for its high standards and positive attitude towards care innovation and personal choice, as well as promoting sound nutrition and hygiene.
Person in charge: Michelle Coz (Manager)
Local Authority / Social Services: Windsor and Maidenhead Royal Borough Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 62 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 55+.
Single Rooms: 62
Rooms with ensuite WC: 62
Weekly Charges Guide: Personal Care Single from £995 (These prices are only a guideline, please contact Queen's Court to find out the exact price for your requirements.) Nursing Care Single from £1195 (These prices are only a guideline, please contact Queen's Court to find out the exact price for your requirements.)
Facilities & Services: Own GP if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Queen's Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Queen's Court has a Review Score of 7.3 (7.331)
The Review Score of 7.3 (maximum of 10) for Queen's Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Queen's Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.25 for Queen's Court is calculated as follows: ( (3 Excellents x 5) + (9 Goods x 4) ) ÷ 12 Ratings = 4.25
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.081 Points relating to the number of positive Reviews for Queen's Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12.4 Target = 0.081
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by V W (Power of Attorney Solicitor of Resident) on Thursday 17 August 2017. Relates to August 2017.
Queen's Court has provided a very welcoming environment from our first experience. The residents are extremely well cared for and have plenty of interesting activities.
The catering is excellent and the communal area is very well appointed.
How likely would you be to recommend Queen's Court? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Queen's Court