Queen's Court

1 Dedworth Road, Windsor SL4 5AZ
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9.9 71 Reviews
  • Queen's Court, Windsor
Located close to the heart of historic Windsor, Queen's Court provides round-the-clock care services for older people, including permanent and respite residential, nursing, and dementia care.

Each bedroom at the Windsor care home has en-suite facilities and stylish furniture. There are a range of shared facilities including a café, hair and beauty salon and relaxing lounges where residents can socialise or enjoy activities. In the warmer weather, the garden is the perfect place to relax.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1723
  • Self-Funded Residential Dementia Care: from £1813
  • Self-Funded Nursing Care: from £1963
  • Self-Funded Nursing Dementia Care: from £2053
  • RESPITE Self-Funded Residential Care: from £1933
  • RESPITE Self-Funded Residential Dementia Care: from £2023
  • RESPITE Self-Funded Nursing Care: from £2173
  • RESPITE Self-Funded Nursing Dementia Care: from £2263

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Queen's Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Bozena Szczepaniak (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (62)

Queen's Court Reviews (71)

9.9

Queen's Court has a Review Score of 9.9 (9.887) out of 10, based on 49 reviews in the last 2 years.
Over all time Queen's Court has 71 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Queen's Court
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Total of 71, showing 1-20
Review from Elaine W (Daughter of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When Dad got dementia, we were determined to look after him at home and dreaded the idea of a care home. However how wrong we were! When we couldn't manage at home anymore, Dad moved into Queen's Court. What an incredible place it is. Not at all what we were expecting. The staff are so kind and the
care they give is exceptional. They care so much that when Dad was nearing the end, they even came in on their days off to make sure he was comfortable and was with familiar people. Not only did they look after dad, they were continually supporting and caring for us! Spending time in Queens was a time we looked forward to, as it's such a warm happy place to be. Our family are forever in your debt.
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Review from Magdalena G (Daughter-in-law of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law recently celebrated her 100th year at Queen's Court.
The staff and management prepared for her the most wonderful Birthday party. Even though my MIL was a bit unsure if she wanted a party, she ended up having a great day celebrating with friends and family and even the mayor.
But
more importantly it was obvious to all of us there how much the staff care about the residents of Queen's Court.
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Review from Vera P (Sister of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Queen's Court is an excellent care home. My sister, who is disabled and has dementia, receives the best of care from all the staff. The manager and her team are extremely compassionate, and always put the residents' needs and welfare first. They are approachable, friendly and go out of their way to
sort problems efficiently and very quickly. The manager, her deputy and the rest of her team have created the feel of a loving, warm-hearted and comfortable home for all residents.. It is a joy to visit my sister and meet with staff who care for her. I have no misgivings about Queen's Court. It is well-run, the staff work extremely hard and are polite, courteous and cheerful. Outstanding.
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Review from Beverley M (Wife of Resident) published on 26 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband of 29 years, had recently gone into quuens court, with a view to placement becoming permanent. Having looked after him for 14 years, it was a very difficult decision to let his care be taken over for us.
The Manager & ALL STAFF have welcomed us so warmly we both feel like part of the family.
Atmosphere, helpfulness, care, activities, cleanliness & exceptional food just makes this decision the right one for us.


My husband has settled well in his new home & I can see other residents smiling, I can only send a million thanks to you all xx

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Review from C O (Friend of Resident) published on 26 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
QUEENS COURT delivers excellent care to all the residents in both a professional and caring environment to ensure all the residents health and well-being is maintained to an excellent standard. QUEENS COURT also delivers excellent communication and support to all family and friends of the residents.
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Review from J H (Friend of Resident) published on 26 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited the Care Home on many occasions. Very friendly, helpful and caring staff. The home was airy, clean and fresh and garden beautiful with wonderful blooming flowers. Security entrance making the residents feel safe and secure in their own home.
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Review from P B (Son of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly welcome when we first visited my mother in Queens court. A bright and airy feel to it.
Lovely room she was able to bring her own chair and photos to put up. Is enjoying the food!
My mother had been in hospital after a fall and was no longer able to look after herself at home she seems
very happy at Queens court.
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Review from Rebecca C (Niece of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home has been amazing, clean, fresh, wonderful kind staff, my uncle has been so well looked after, and his wife was able to take a needed carers break. The Deputy Manager is a credit to the organisation, such a good kind man.
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Review from D B (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time I visit with my mom I am convinced that this is the best loving home we could have found for Mom. With being far away it is comforting to know that Mom has a high level of care and is genuinely known and loved. We can leave Mom with peace in our hearts.
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Review from Steve D (Son of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff show a stunning level of care and concern. They are genuinely interested in their lives. We feel so blessed to have this level of are and concern while we are too far to provide this ourselves.
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Review from Kim C (Daughter of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Words can't express the deep gratitude we feel towards the wonderful team at Queen's Court. The staff here are nothing short of extraordinary. They are not only highly professional and attentive but genuinely kind-hearted individuals who clearly love what they do. They go far beyond the extra mile -
whether it's taking the time to chat or ensure that every detail of comfort is met. Knowing that our Mom is in such capable hands gives our family great peace of mind. Thank you for everything you do - our hearts are lighter knowing our Mom is exactly where she needs and was meant to be!
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Review from Valerie B (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was my mother's 101st birthday and the home made it so special for my mother. She had a party with an entertainer, beautiful flowers, food and made it really relevant to her. All her favourite songs. The kindness and thoughtfulness of all the staff is amazing. They are always so welcoming to all
our family and friends.
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Review from Louise D (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Queen's Court Care Home is a community of wonderful staff who care for Mum's every need. She is treated with respect, kindness and professionalism. The home is warm and friendly, welcoming relations and friends to visit. I am very grateful to have found such a caring home for my mother.
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Review from A S (Daughter of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thoughtful care taking into account personal preferences.
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Review from Julie K (Friend of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find it a very nice experience, friendly staff, plenty of fun activities. My friend seems very happy and content.
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Review from Sharon G (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After the loss of a family member everyone has been so kind and caring to all of us. Everyone is always so happy to see us when we visit. The social activities are amazing, especially the day trips, they make everyone so happy and it's lovely to see all the photos on the newsletter.
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Review from Katrina J (Granddaughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan has been in this home for a year now and we couldn't wish for anywhere better. The whole staff team and management are absolutely brilliant. Nan takes part in lots of activities daily which she enjoys. Without this home with the care and support my nan receives she wouldn't be here now. Thank
you Queen's Court for everything!!
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Review from Carol H (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are absolutely wonderful. Dad has really enjoyed a few trips in the minibus - before he couldn't get out of the house!! The entertainment and celebrations include many residents, it gets Dad out of his room. All the staff are friendly and nothing is too much trouble.
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Review from Lynn P (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Once again it is my pleasure to leave a positive review for Queen's Court. I want to give a big thank you to all the carers, management, reception, activities and laundry. My biggest joy is seeing Mum in the photos posted. It reinforced the positive time Mum is having at QC, and cheers me up no end
when I'm having a bad day.
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Review from Bridget J (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Queen's Court a year ago and it was the best thing that could have happened to her! Mum was discharged from hospital underweight and undernourished. Queen's Court have built her weight and strength up and given Mum a wonderful new start at happiness and better health. Dementia has
got steadily worse but carers are wonderful with Mum and we can see the improvement in Mum. Queen's Court is a credit to the card world and we couldn't be happier to have Mum living here!
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Current Review Score: 9.9 (9.887)

Overview of Review Score

The Review Score of 9.9 (9.887) out of 10 for Queen's Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.887 for Queen's Court is calculated as follows: ( (512 Excellents x 5) + (59 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 574 Ratings = 4.887
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Queen's Court is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Bozena

Bozena Szczepaniak

Job Title: Home Manager

I’ve been part of the Care UK family for nearly 16 years now.


Previously I was a Home Manager at another Care UK home where I led the home to achieve an overall ‘Outstanding’ rating from our internal governance team. My career includes working as a registered nurse in my native Poland, and as a paramedic, and I’ve even trained with the Army.


I am passionate about creating an environment that supports the independence of residents with one clear goal in mind: providing the best care. I relish making residents happy and comfortable as well as supporting the team to do their best work. Teamwork is vital in a setting like this.

Frequently Asked Questions about Queen's Court

What types of Care is Queen's Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Queen's Court have?

There are 62 Single Rooms.

What are the Facilities & Services at Queen's Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Queen's Court to the centre of Windsor?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queen's Court to verify any information. View our terms and conditions. Queen's Court has an Enhanced Service - more info.