The Berkshire Care Home, Wokingham, Berkshire
The Berkshire Care Home, Wokingham, Berkshire
The Berkshire Care Home, Wokingham, Berkshire

The Berkshire Care Home is located on the edge of Wokingham and is close to shops, public transport and local amenities. The home is convenient for the M4 motorway. Wokingham shopping centre is less than one mile. The home provides residential, nursing, respite, and palliative care.

The property was once a private residence which has been sympathetically renovated and extended. Accommodation at The Berkshire Care Home is in single occupancy rooms, although there are several spacious enough for sharing companions. Most rooms have private toilet facilities.

There are several quiet sitting rooms and TV lounges in which to relax. Traditional home cooked meals using fresh produce are served in the separate dining room. Daily choices are available and special diets can be catered for.

An experienced hair stylist and a qualified chiropodist visit the home regularly, and a range of complementary therapies can be arranged.

The home provides a varied programme of activities for residents. The recreation and activities team oversee everything from picnics and film club, to beauty afternoons and singing. If it’s sunny residents can go outside, where they can appreciate the best of the day. Activities are planned in consultation with residents and their families to ensure there is something for everyone.

Group: brighterkind

Person in charge: Damond Drummond (Home Manager)

Local Authority / Social Services: Wokingham Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 58 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 50

Shared Rooms: 4

Rooms with ensuite WC: 28

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Berkshire Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 The Berkshire Care Home has a Review Score of 8.9 (8.868)

The Review Score of 8.9 (maximum of 10) for The Berkshire Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for The Berkshire Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.265 for The Berkshire Care Home is calculated as follows: ( (25 Excellents x 5) + (55 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 83 Ratings = 4.265

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.603 Points relating to the number of positive Reviews for The Berkshire Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 7 Reviews ÷ 11.6 Target = 0.603

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Berkshire Care Home?

  • Extremely LIKELY
    2
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Berkshire Care Home

  • Daughter of Resident/Service User
    4
  • Partner of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My mother has been at the Berkshire Care Home for two years now. Generally, she seems to feel well cared for and enjoys various activities there. At times, staffing levels have been low in the past, meaning staff were more pressured, but this seems much better currently. The home is generally clean, with attractive displays/photos of residents in recent activities etc and staff are friendly.

How likely would you be to recommend The Berkshire Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The care is very good and the staff are really nice and helpful.

How likely would you be to recommend The Berkshire Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My husband has been in this home for over 2 years. I've always found the staff and manager very helpful. I find that they do as much as they can to respect his wishes and do what they can to make him happy. As he can no longer communicate, it is often difficult to know what he wants and they manage this in the best way they can, keeping me well informed at all times.

How likely would you be to recommend The Berkshire Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been at The Berkshire Care Home for 3 1/2 years now and has been very well taken care of. The building itself is bright and welcoming, and the staff are committed to caring for the residents as fully rounded individuals. There is also a lovely garden that gives my mum, who is no longer mobile, much enjoyment. The manager has made many changes for the better since he arrived and is very open to feedback from the residents and their families. The cooking has improved since my mum first arrived, becoming a bit more varied and tasty. Also, under the excellent activities manager, at The Berkshire Care Home maintains a constant wide-ranging programme of activities for the residents. Also, I believe the manager is working towards setting up a programme of volunteers to visit residents, which will be particularly welcome at weekends when the place can be quite quiet for those residents with no visitors.

How likely would you be to recommend The Berkshire Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Don't Know

My partner and I are extremely satisfied with the Care Home, we are lucky to have found ours. The Manager is excellent and very approachable, the Nursing staff are also very very good. There is a lovely lady who does all the activities with the Residents, they are all very fond of her and the Carers are good and helpful, they work very hard. The Care Home itself is clean and well cared for. The Resident's rooms are very nice and cosy. The laundry is marvellous, everything clean and well ironed and we have never had one single item of clothing go missing. There is a good kitchen, the Chefs are very helpful and are happy to cook something different for a Resident if they don't want anything from the daily menu. As for the Residents, they have their dignity, and are always dressed nicely and treated with care and gentleness. All in all we have very little to complain about and I would absolutely recommend this Care Home as it now is. My Partner is happy there and very content.

How likely would you be to recommend The Berkshire Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home has been on a journey since my father has been a resident. During the past 6 months the home has improved and are nearly at full strength. The staff are always happy to help, polite and kind to my father and the other residents.

How likely would you be to recommend The Berkshire Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum felt at home straight away and all the staff and management are so kind and attentive.

How likely would you be to recommend The Berkshire Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: brighterkind

Date: Saturday 01 Apr 2017

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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