
The care and support my Mum gets is second to none.Mandy J(Daughter of Resident/Service User)



The care and support my Mum gets is second to none.Mandy J(Daughter of Resident/Service User)



Support for later life.
Bluebell House is a recently refurbished period property, located within walking distance of Wokingham town centre, the railway station and local shops. The service offers support to older people living with dementia, and nursing care for people aged 65 and over who are living with long term health conditions.
The team of highly trained staff get to know residents individually and offer the highest standards of care...
Care Provided by Bluebell House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Bluebell House for full pricing details and T&Cs.
Contact Bluebell House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Optalis Ltd
- Local Authority Owned
Person in charge
- Ruth Sohail (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (50)
Parking
- Free parking on site
Bluebell House Reviews (107)
Bluebell House has a Review Score of 9.7 (9.733) out of 10, based on 27 reviews in the last 2 years.
Over all time Bluebell House has 107 reviews.
My grandad has been at Bluebell House for three months now and wow, what a wonderful place. It is always a worry when trying to pick the right place but we have with Bluebell, me and all my family are so pleased. Staff are great with him and his needs. Activities are brilliant and it has been lovely to see all the residents get involved. The care here is to a high standard and nothing is too much. I love its open-door policy and we can come and go when we want and are always welcomed. Grandad had his 93rd birthday last week and the home accommodated our large family so we could celebrate with him and made it so special with entertainment too. Such a relief for us to leave Grandad there and not have to worry. We are updated constantly if Grandad's needs change. Thank you so much to all staff at Bluebell for all you do. You are all so special.
Thank you very much for reviewing us. We value your feedback.
They are kind, caring and make sure that they cater for all Mum's needs.
I like that you don't need to make an appointment to visit, just pop in, which to me, means that everyone/everything you see is genuine.
Thank you very much for spending the time to review us.
I enjoyed my visit to the home. Was very impressed with the entertainment and the staff who organised it. The food looked very good and all seemed to enjoy.
Hi, thank you very much for reviewing us. Your reviews are very valuable to me and my team.
I am very impressed with Bluebell House. It's early days, my father has not been here very long, building improvements continue, hence good for facilities. I have not yet seen activities in progress. The staff are very professional, polite and caring at all times. Nothing seems to be too much trouble. I can honestly say that when my time comes, this will be the care home for me! I can sleep at night knowing my father is being very well cared for. Thank you all.
Hi, thank you for reviewing us. Your feedback is very valuable to us.
Had a great time at Bluebell House for their Christmas party. Lovely atmosphere. Good turnout by families. Entertainment was good. Staff very attentive. Big thanks to the kitchen and activities staff.
What a wonderful Christmas party for the residents and family at Bluebell House today. You could tell it was special by the smiling faces of the residents. It is so important for them to feel happy in their environment. I, on behalf of my mother, would like to thank all the staff for their hard work, dedication and most of all, the care they show, not only today but throughout the year. Particular mention to the entertainment and catering staff who helped make the day special. What a great start to Christmas. Thanks to the whole Bluebell team.
Hi, thank you very much for your positive feedback. My team and I value your feedback.
We always receive a warm welcome when visiting at Bluebell House. All staff take time and care for each resident. Management always take time to update me on how my uncle is doing, I am able to ask any questions I need to. I have especially enjoyed attending planned events to spend quality time with my uncle.
Thank you for leaving us a review. We are pleased to hear that you have had positive experience with the communication between you and our team as this is very important to us. We are also pleased to hear that you enjoy our planned events.
Nursing home undergoing renovations but staff managing amazingly in such circumstances.
Well done to all the staff.
A very enjoyable visit.
Thank you so much for taking the time to leave a review and for your kind words about our team.
I am happy he has found a place at Bluebell House.
Thank you for leaving us a review. We are pleased to hear that your husband has settled in well and that you are happy with the home.
Rooms are lovely and homely. Food is plentiful and well-presented.
Mum has settled well.
Thank you for taking the time to complete this review. We are pleased that your mother is enjoying her time at Bluebell House. We will pass this feedback on to our team.
My sister is very happy in the home. She likes the food and is very well looked after by the staff. I like the fact that they respond to issues quickly and give my sister the support she needs. The home is currently undergoing renovations at present and the bedrooms that have been done are looking a lot better for it.
Thank you very much for taking the time to write a review and for your very kind words about our team and the support they provide. I know the staff team will be delighted to hear your positive feedback, thank you!
Unfortunately, not enough staff to make residents more mobile to their needs.
Thank you for your comments. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have and the...
My mother was admitted to the Berkshire Care Home in 2021. She was in Locked In Syndrome and had been like that for over a couple of decades. The staff and management were really helpful and supportive. During mums stay we never had any concerns and she was well looked after during the final phase of her life. I can't express my gratitude as I believe no words would be sufficient to thank "The Berkshire Team" for looking after us and supporting us as a part of the family.
Mum had fantastic care at The Berkshire Care Home. The staff are absolutely wonderful and care deeply about the residents. The entertainment programme was planned to include all residents, so even Mum with her limited ability was able to join in. Her healthcare was brilliant and her two years at The Berkshire Care Home were a special time for her and our family.
Friendly welcome from staff, helpful and couldn't do enough to make your visit a pleasant experience. A very caring approach to residents, lovely homely atmosphere, wonderful staff and very thoughtful and kind.
Welcomed at reception. Good feedback from staff. Obvious good care of resident.
Lovely visit. Very helpful staff. Made to feel very welcome. Lunch was lovely. Plenty of offers of tea/coffee. Lovely day and we managed a little walk around the garden. Auntie enjoyed a little push around the garden.
All the staff at The Berkshire Care Home are extremely caring and helpful and nothing is too much trouble for them. I am extremely happy with all the care my mum received, she was loved by everyone. Mum enjoyed all the activities and being a part of it. Thank you so very, very much for looking after my mum and making her final two years comfortable and happy and singing to her.
The Berkshire Care Home team welcomed my mum and all of her family with kindness and compassion. It was such a hard time for us when Mum had her stroke. Their care and love for my mum made the last two years of her life very happy ones. We have lots of nice memories, can't thank you all enough. We will never forget you all and your kindness and care.
My husband is happy and well cared for here and I have peace of mind after caring for him myself for some years.
Thank you, Barbara, for taking the time to leave a positive review! We are so pleased that you are happy with the quality of care your husband receives at The Berkshire Care Home. Have a lovely day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bluebell House.
There are no upcoming events for Bluebell House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bluebell House.
Accreditations
There are no accreditations posted yet for Bluebell House.
Meet the Team (1)

What do you enjoy most about your role and the people you care for?
I love being in homes and getting to know the residents. I love to hear their stories and I love to hear about their lives and experiences. I enjoy trying to bring good quality care to people and making a home feel like a home and creating a family-type environment, which Berkshire already has that close feeling. I enjoy the fact that the staff care.
What are your favourite hobbies and pastimes?
My favourite hobbies are football, I am an avid Arsenal fan which goes to show that no one is perfect. My biggest passion is my family, my wife and my two beautiful daughters.
Are there any highlights in your career you are particularly proud of?
My biggest highlight and achievement is taking my previous home from inadequate to a good rating with CQC and getting a 32 bedded unit commissioned with CQC.
What is your work experience in care?
I started as a carer in a nursing home in Uxbridge, Hillingdon. I then proceeded to attain a team leader position in a residential home. As a team leader, I joined a support team where we went from home to home supporting were needed so in one home I would be writing local policies and in another, we helped in closing a home and transferring residents to a brand new build. I then become a Home Manager in a 75 bedded residential home for 6 years taking the home from a poor rating to the good before transferring to another home that required improvement with CQC and taking that home to good, I was in that position for 4 years. The last home I managed was rated poor with CQC and we attained a good rating and commissioned a 32 bedded nursing unit to take them home from 59 beds to 91, I worked there for 5 and a half years before coming to the Berkshire.
What top tips would you give someone who is looking for the right care home?
You will get a feeling when you visit a home for the first time. If it feels warm, welcoming and friendly and the staff say hello then this is a good first sign. Also to review all homes on the CQC website and look at the last inspection, however homes change over time and a home that is rated inadequate or requires improvement can change with the right team in place, so use this as a guideline rather than an exact guide.
What do you like most about working for the company?
The warm welcome that I have received so far as I am only 4 weeks into my employment. The staff group at the Berkshire have been very friendly and welcoming and has been very open to anything that I have suggested so far.
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