Enter location or care home name
Search for a care home
Search...
Care Provided by Bluebell House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Optalis Ltd
- Local Authority Owned
Person in charge
- Ruth Sohail(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (50)
Parking
- Free parking on site
Are you the Owner/Manager of Bluebell House?View your Advertising Options
Bluebell House Reviews (102)
9.7
Bluebell House has a Review Score of 9.7 (9.744) out of 10, based on 26 reviews in the last 2 years.
Over all time Bluebell House has 102 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Bluebell House
Loading...
Review from Ray G (Son of Resident) published on 14 January 2025 Submitted via Website•
Overall Experience
What a wonderful Christmas party for the residents and family at Bluebell House today. You could tell it was special by the smiling faces of the residents. It is so important for them to feel happy in their environment. I, on behalf of my mother, would like to thank all the staff for their hard work, dedication and most of all, the care they show, not only today but throughout the year. Particular mention to the entertainment and catering staff who helped make the day special. What a great start to Christmas. Thanks to the whole Bluebell team.
↩Reply from Ruth Sohail, Home Manager at Bluebell House
Hi, thank you very much for your positive feedback. My team and I value your feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kelly F (Niece of Resident) published on 13 November 2024 Submitted via Website•
Overall Experience
We always receive a warm welcome when visiting at Bluebell House. All staff take time and care for each resident. Management always take time to update me on how my uncle is doing, I am able to ask any questions I need to. I have especially enjoyed attending planned events to spend quality time with my uncle.
↩Reply from Optalis Communications, Communications at Bluebell House
Thank you for leaving us a review. We are pleased to hear that you have had positive experience with the communication between you and our team as this is very important to us. We are also pleased to hear that you enjoy our planned events.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary T (Niece of Resident) published on 13 September 2024 Submitted via Postal Card•
Overall Experience
A lovely welcome by front of house. Table set up for lunch for us in nice lounge area. Bottles of water promptly given to us and use of tea/coffee refreshments. Nice lunch and attentive staff.
Nursing home undergoing renovations but staff managing amazingly in such circumstances.
Well done to all the staff.
Nursing home undergoing renovations but staff managing amazingly in such circumstances.
Well done to all the staff.
A very enjoyable visit.
↩Reply from Optalis Communications, Communications at Bluebell House
Thank you so much for taking the time to leave a review and for your kind words about our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
No Rating
Value for Money
Review from Joan C (Wife of Resident) published on 4 September 2024 Submitted via Postal Card•
Overall Experience
The staff and care assistants are efficient and give me a warm welcome when visiting. The management keep me advised on how my husband is. He has settled in well and I'm pleased with the care he receives.
I am happy he has found a place at Bluebell House.
↩Reply from Bluebell House, Optalis Communications at Bluebell House
Thank you for leaving us a review. We are pleased to hear that your husband has settled in well and that you are happy with the home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J E (Daughter of Resident) published on 14 August 2024 Submitted via Postal Card•
Overall Experience
Welcoming, friendly staff, very helpful, keen to settle new residents into the home. Plenty of carried activities, lovely staff encourage residents to join in or observe activities. Make good use of the garden.
Rooms are lovely and homely. Food is plentiful and well-presented.
Rooms are lovely and homely. Food is plentiful and well-presented.
Mum has settled well.
↩Reply from Optalis, Communications at Bluebell House
Thank you for taking the time to complete this review. We are pleased that your mother is enjoying her time at Bluebell House. We will pass this feedback on to our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Simon B (Brother of Resident) published on 7 August 2024 Submitted via Website•
Overall Experience
My sister is very happy in the home. She likes the food and is very well looked after by the staff. I like the fact that they respond to issues quickly and give my sister the support she needs. The home is currently undergoing renovations at present and the bedrooms that have been done are looking a lot better for it.
↩Reply from Optalis, Communications at Bluebell House
Thank you very much for taking the time to write a review and for your very kind words about our team and the support they provide. I know the staff team will be delighted to hear your positive feedback, thank you!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A W (Granddaughter of Resident) published on 29 August 2023 Submitted via Postal Card•
Overall Experience
Staff are always friendly and welcoming. They try their best but always seem very short-staffed. Wholesome food served, sometimes maybe more consideration is needed for individual needs (i.e. unable to chew or swallow tough meat).
Unfortunately, not enough staff to make residents more mobile to their needs.
↩Reply from Hannah Burke, Marketing Executive at Bluebell House
Thank you for your comments. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have and the...
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Freddie H (Son of Resident) published on 24 August 2023 Submitted via Postal Card•
Overall Experience
My mother was admitted to the Berkshire Care Home in 2021. She was in Locked In Syndrome and had been like that for over a couple of decades. The staff and management were really helpful and supportive. During mums stay we never had any concerns and she was well looked after during the final phase of her life. I can't express my gratitude as I believe no words would be sufficient to thank "The Berkshire Team" for looking after us and supporting us as a part of the family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jaccy F (Daughter of Resident) published on 6 July 2023 Submitted via Postal Card•
Overall Experience
Mum had fantastic care at The Berkshire Care Home. The staff are absolutely wonderful and care deeply about the residents. The entertainment programme was planned to include all residents, so even Mum with her limited ability was able to join in. Her healthcare was brilliant and her two years at The Berkshire Care Home were a special time for her and our family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C G (Niece of Resident) published on 29 June 2023 Submitted via Postal Card•
Overall Experience
Friendly welcome from staff, helpful and couldn't do enough to make your visit a pleasant experience. A very caring approach to residents, lovely homely atmosphere, wonderful staff and very thoughtful and kind.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine L (Friend of Resident) published on 29 June 2023 Submitted via Postal Card•
Overall Experience
Welcomed at reception. Good feedback from staff. Obvious good care of resident.
Facilities
Care / Support
Cleanliness
Treated with Dignity
No Rating
Food & Drink
No Rating
Staff
Activities
No Rating
Management
No Rating
Safety / Security
Rooms
Value for Money
No Rating
Review from W T (Nephew of Resident) published on 15 June 2023 Submitted via Postal Card•
Overall Experience
Lovely visit. Very helpful staff. Made to feel very welcome. Lunch was lovely. Plenty of offers of tea/coffee. Lovely day and we managed a little walk around the garden. Auntie enjoyed a little push around the garden.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Daughter of Resident) published on 15 June 2023 Submitted via Postal Card•
Overall Experience
All the staff at The Berkshire Care Home are extremely caring and helpful and nothing is too much trouble for them. I am extremely happy with all the care my mum received, she was loved by everyone. Mum enjoyed all the activities and being a part of it. Thank you so very, very much for looking after my mum and making her final two years comfortable and happy and singing to her.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V B (Daughter of Resident) published on 8 June 2023 Submitted via Postal Card•
Overall Experience
The Berkshire Care Home team welcomed my mum and all of her family with kindness and compassion. It was such a hard time for us when Mum had her stroke. Their care and love for my mum made the last two years of her life very happy ones. We have lots of nice memories, can't thank you all enough. We will never forget you all and your kindness and care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara B (Wife of Resident) published on 20 April 2023 Submitted via Postal Card•
Overall Experience
My husband is happy and well cared for here and I have peace of mind after caring for him myself for some years.
↩Reply from Harriet Sharland, Marketing Administrator at Bluebell House
Thank you, Barbara, for taking the time to leave a positive review! We are so pleased that you are happy with the quality of care your husband receives at The Berkshire Care Home. Have a lovely day.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Georgina S (Daughter of Resident) published on 20 April 2023 Submitted via Postal Card•
Overall Experience
The Berkshire Care Home is a handsome building set back from the road and surrounded by gardens. There is always a warm welcome. My father lived there for about eighteen months at the end of his life. Every member of staff called him by his name. Due to the nursing care he received, his medical conditions improved and his health stabilised, despite his growing frailty. Not only did he receive a wonderful consistency of care but he was encouraged to participate in well-organised communal activities. He enjoyed his food until the end. A lovely birthday party for him confirms how special the staff are.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Muriel B (Sister of Resident) published on 22 March 2023 Submitted via Postal Card•
Overall Experience
We are really pleased with the way my brother is being looked after. Unlike all the previous places he had been, he seems bright and lively here. The staff are amazing and the management is really helpful.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter W (Son of Resident) published on 22 March 2023 Submitted via Postal Card•
Overall Experience
As ever, the staff were friendly, approachable and most of all caring and expert in their fields.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter M (Son of Resident) published on 19 January 2023 Submitted via Website•
Overall Experience
In the short period of time that my mother has been at The Berkshire Care Home my family and I have been extremely impressed with all aspects of her care.
All of the staff are very attentive to her needs.
The manager and senior nursing staff are always very approachable and are always happy to discuss any concerns that we may have.
The staff are all very friendly and polite and we are always made to feel very welcome at any time of day.
My mother has settled in well and is happy to accept that this is her new home.
All of the staff are very attentive to her needs.
The manager and senior nursing staff are always very approachable and are always happy to discuss any concerns that we may have.
The staff are all very friendly and polite and we are always made to feel very welcome at any time of day.
My mother has settled in well and is happy to accept that this is her new home.
We have no concerns about her well-being as we know she is in safe hands.
↩Reply from Katie Barnett, Marketing Executive at Bluebell House
Thank you, Peter, for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and that your mother has settled in well. We look forward to seeing you again soon. Take care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Eric R (Son of Resident) published on 5 January 2023 Submitted via Postal Card•
Overall Experience
I know mum is being looked after.
I am informed if mum has any issues.
I am informed if mum has any issues.
I am always made welcome when I visit.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Bluebell House.
Upcoming Events
There are no upcoming events for Bluebell House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bluebell House.
Accreditations
There are no accreditations posted yet for Bluebell House.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bluebell House to verify any information. View our terms and conditions. Bluebell House has a Basic Service -more info.