
The care and support my Mum gets is second to none.Mandy J(Daughter of Resident/Service User)



The care and support my Mum gets is second to none.Mandy J(Daughter of Resident/Service User)



Support for later life.
Bluebell House is a recently refurbished period property, located within walking distance of Wokingham town centre, the railway station and local shops. The service offers support to older people living with dementia, and nursing care for people aged 65 and over who are living with long term health conditions.
The team of highly trained staff get to know residents individually and offer the highest standards of care...
Care Provided by Bluebell House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Bluebell House for full pricing details and T&Cs.
Contact Bluebell House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Optalis Ltd
- Local Authority Owned
Person in charge
- Ruth Sohail (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (50)
Parking
- Free parking on site
Bluebell House Reviews (107)
Bluebell House has a Review Score of 9.7 (9.733) out of 10, based on 27 reviews in the last 2 years.
Over all time Bluebell House has 107 reviews.
This is a beautiful care home with attentive staff/carers and we couldn't have wished for a better home for Dad to spend the last few months of his life. He enjoyed his time here and took part in the activities every day. We were always made welcome and enjoyed a lovely Christmas day celebration that we will fondly remember.
My wife and I attended the firework evening and we were most impressed by the attentiveness of the staff towards the residents, nothing was too much trouble and everyone was very caring. The food was very well prepared and presented. I also came here from time to time to give the residents a quiz and the overall impression is that the residents are very happy, comfortable, well-fed and always treated with dignity by the staff.
We had a very warm welcome on arrival. The staff were very friendly and helpful. The rooms were cosy and warm and the food excellent.
My father moved in 3 weeks ago and seems to have settled in ok, although it was a little difficult at first as he came from another retirement home and had to get used to different staff and a different atmosphere. He gets on well with the staff.
All staff, carers, nurses and doctors very welcoming and reassuring. Mum has been made very comfortable in lovely surroundings. She has been treated with care and respect at all times.
I have nothing but praise for The Berkshire Care Home. My mother was treated with patience, empathy, compassion and very professionally. The social activities are brilliant and residents are encouraged to join a very varied programme. The nursing and care staff are very kind and treated my mother with dignity. From the moment I came into the home, I was made to feel very welcome.
The staff in The Berkshire Care Home work very hard to make the residents feel at home. They welcome and encourage visitors to get involved. Recently, I went to a Harvest lunch where the tables were beautifully presented and the food very tasty. The daily "Magic Moment" activities are varied. The residents are encouraged to join in with Scrabble, physical exercises, singing and flower arranging. The garden is an attractive outdoor space also.
The food and facilities are excellent with a lovely garden. The nursing and care staff are kind, considerate and always very caring. The entertainment and companionship are very good with always something to do. Equally, the rooms are pleasant if residents wish for their own space. A real home from home.
I took my niece's dog and she was fussed over by all. From a visitors perspective, this looks like a lovely place to be, should you have to go into a care home.
The Berkshire Care Home staff are unfailingly polite, cheerful, helpful, friendly, patient and kind. The home is beautifully decorated in bright colours and is clean. There are trips to shopping centres, as well as activities daily. My mother in law has settled in and is now happy and engaged in life there.
It can take a little while to settle in, so it is good to hear that your mother in law is engaged with life at the home. The Magic Moments Club activity programme offers such a range of fun and different activities, all tailored to the residents in the home. Some are specially devised for older...
The entertainment is exceptional in comparison to others I have seen and the garden is brilliant.
Thank you for your positive comments about our home, we are delighted that you find The Berkshire "one of the best in the area". We pride ourselves on the high level of service, which includes our care, dining experience and activity programme, so it is lovely to hear your great comments. The team will be very pleased to hear your feedback.
Brilliant staff, lovely place to be.
Thank you for your positive comments about our home, the team will be delighted to hear your feedback.
All staff seemed happy and smiling.
Bedroom, corridors, sitting room and dining room - clean and tidy. I enjoyed an excellent lunch.
Thank you for your wonderful comments about our home. At The Berkshire, our committed team are dedicated to providing the highest standard of care, so they will be delighted to hear your positive feedback.
They appear to treat the residents with kindness and dignity. Whenever I visit, the residents are being occupied and talked to or rather "with" certainly. "Kinder brighter" is a good message to have.
Visiting dogs are welcome and it's good to know there is a resident cat.
Thank you for your wonderful comments on our home. At The Berkshire, we pride ourselves on the high standard of care that we offer so it is great to hear your appreciation for our Brighterkind values. The Home Manager and the team will be very pleased to hear your positive feedback.
Since arriving at The Berkshire Care Home, my mother has been treated with care and dignity and every member of staff has been fantastic. Thank you so much.
Thank you for your lovely comments about our home, it is great to hear that you think our team are 'fantastic' and that you would recommend The Berkshire to others. Your positive feedback will be passed on to the Home Manager and team, who will be delighted to hear your comments. Thank you again.
I always find the staff very pleasant when I visit. I think my sister thinks they are short staffed at times - particularly in the mornings when she needs to be helped up and showered. Sometimes when we visit at say 11.30 - she is still in bed and has not been showered or washed! I think this needs attention!
Thank you for your feedback on our home, we are delighted to hear that you find our team very pleasant. At The Berkshire, I can confirm that we have a healthy ratio of carers; we always ensure that we operate at safe staffing levels which are regularly reviewed and adjusted to reflect any changes...
The care and support my Mum gets is second to none. The staff are really lovely and caring and nothing is too much trouble. For the first time in a long time, I don't worry about my Mum.
My mother-in-law is well looked after and the staff are great. We are very happy with The Berkshire.
The activity staff are very good and strived to give food activities during the week. The afternoon tea was exceptional and all the residents seemed to enjoy their afternoon.
My uncle is very well looked after. Staff are friendly. Lovely garden. Many activities. A little community - caring.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bluebell House.
There are no upcoming events for Bluebell House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bluebell House.
Accreditations
There are no accreditations posted yet for Bluebell House.
Meet the Team (1)

What do you enjoy most about your role and the people you care for?
I love being in homes and getting to know the residents. I love to hear their stories and I love to hear about their lives and experiences. I enjoy trying to bring good quality care to people and making a home feel like a home and creating a family-type environment, which Berkshire already has that close feeling. I enjoy the fact that the staff care.
What are your favourite hobbies and pastimes?
My favourite hobbies are football, I am an avid Arsenal fan which goes to show that no one is perfect. My biggest passion is my family, my wife and my two beautiful daughters.
Are there any highlights in your career you are particularly proud of?
My biggest highlight and achievement is taking my previous home from inadequate to a good rating with CQC and getting a 32 bedded unit commissioned with CQC.
What is your work experience in care?
I started as a carer in a nursing home in Uxbridge, Hillingdon. I then proceeded to attain a team leader position in a residential home. As a team leader, I joined a support team where we went from home to home supporting were needed so in one home I would be writing local policies and in another, we helped in closing a home and transferring residents to a brand new build. I then become a Home Manager in a 75 bedded residential home for 6 years taking the home from a poor rating to the good before transferring to another home that required improvement with CQC and taking that home to good, I was in that position for 4 years. The last home I managed was rated poor with CQC and we attained a good rating and commissioned a 32 bedded nursing unit to take them home from 59 beds to 91, I worked there for 5 and a half years before coming to the Berkshire.
What top tips would you give someone who is looking for the right care home?
You will get a feeling when you visit a home for the first time. If it feels warm, welcoming and friendly and the staff say hello then this is a good first sign. Also to review all homes on the CQC website and look at the last inspection, however homes change over time and a home that is rated inadequate or requires improvement can change with the right team in place, so use this as a guideline rather than an exact guide.
What do you like most about working for the company?
The warm welcome that I have received so far as I am only 4 weeks into my employment. The staff group at the Berkshire have been very friendly and welcoming and has been very open to anything that I have suggested so far.
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