
The care and support my Mum gets is second to none.Mandy J(Daughter of Resident/Service User)



The care and support my Mum gets is second to none.Mandy J(Daughter of Resident/Service User)



Support for later life.
Bluebell House is a recently refurbished period property, located within walking distance of Wokingham town centre, the railway station and local shops. The service offers support to older people living with dementia, and nursing care for people aged 65 and over who are living with long term health conditions.
The team of highly trained staff get to know residents individually and offer the highest standards of care...
Care Provided by Bluebell House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Bluebell House for full pricing details and T&Cs.
Contact Bluebell House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Optalis Ltd
- Local Authority Owned
Person in charge
- Ruth Sohail (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (50)
Parking
- Free parking on site
Bluebell House Reviews (107)
Bluebell House has a Review Score of 9.7 (9.733) out of 10, based on 27 reviews in the last 2 years.
Over all time Bluebell House has 107 reviews.
My mother-in-law moved into The Berkshire in April 2018 following a prolonged hospital stay. We visited several homes during her hospital stay and chose this home because we liked the welcoming atmosphere. We have not been disappointed, all the staff, from the manager to the laundry staff have been brilliant. My mother-in-law has received excellent personal care and her health and well being has improved. Whilst accepting that many residents would prefer to have remained in their own home the staff try their utmost to make life here as rewarding and enjoyable as possible providing a variety of daily activities (limited by the physical and/or mental capacity of the residents). I have not eaten at the home (although I could join my relative if I wished) I believe it is generally very good. The home is well decorated and her room is lovely overlooking a beautiful garden. Finally, without doubt, it is the staff that make this home what it is, fun, relaxing and welcoming.
A huge thank you to all of the staff there who are obviously dedicated in their work. A very friendly and well run establishment. I have no hesitation in recommending and would certainly take my mum there again.
The staff have been very caring and kind to both mum and us. They are very professional and have a very good understanding of her needs.
Mum was transferred here just a couple of weeks ago and in this short time, I have been able to see her whenever I want. All records are open and I am able to see what her day has been like - what she has eaten and drunk etc. Everyone has been so caring towards Mum and friendly towards me - always ready for a quick chat to let me know how she has been. Mum is bed bound so she doesn't take part in any activities which is a shame as the home is always busy with different activities for the residents including one to one. Mum's room is lovely - very clean and bright with a fabulous view of the garden. I haven't seen much of the food served so can't really comment but the staff will always offer an alternative if Mum doesn't like the main course or was asleep when main meals were served. I am so pleased that Mum is in the Berkshire Care Home.
Everyone has been like family to him. He has some good friends. The food is excellent.
You will all be very much missed.,
Thank you all.
They take good care of me. The carers and nurses are very kind to me. Nice food.
My mother is well cared for and is generally happy with the care she is given; there are regular activities, including music and singing and visits by P.A.T dogs, which she enjoys.
My husband has been a resident at this care home for three years. He has always been treated with care and understanding. I have always felt I can go to the staff with any worries I might have. The home is very welcoming and I feel my husband is in safe hands.
Mum finds the food challenging but the care and people wonderful.
Very friendly staff and the home has a real family feel. The welcome on arrival at the Berkshire was lovely and my relative has settled well.
Staff are very friendly and welcoming, my friend's needs are well cared for by staff. The home provides entertainment for the residents on a regular basis which the residents enjoy listening to and participating with. The home is very well maintained and has gone under recent re-decoration and maintenance works.
I visited my mother in law 2 weeks ago and would like to comment on how impressed I was by the kindness of the staff particularly a young man who was organising activities in the conservatory. He was very polite and treated everyone with great respect and listened to stories with the interest of someone who had not heard it all before. I was very impressed with his patience and the way he included everyone in the activity of the afternoon.
When I moved in I had no bedside light. There was a lamp but with no bulb and one could not be found so another light was brought in time. The batteries had expired in the TV zapper my daughter bought some more. The TV reception was patchy it was necessary to tighten the knob at the back and restore the screen. I had no wastepaper basket for some days. As I say these were trivial problems and my stay was very enjoyable.
Always friendly and welcoming staff and atmosphere. Staff know my grandmother very well and her like and dislikes. Staff look after my grandmother really well and she is always lovely and clean and smells nice. Caring and patient and always very courteous. My grandmother is well cared for.
My partner has been in The Berkshire Care Home for just over two years. It is a good care home and the residents are treated with care, kindness and compassion. There are odd niggles now and again but usually small ones. There is an excellent activities lady and her assistant and events and entertainment are a regular feature. The food is good and nicely presented and residents are able to make their own menu choice daily. The laundry service is excellent, everything is nicely washed and ironed and neatly put away and we've never had any lost items of clothing. The manager has an open door policy and is always happy to listen and discuss anything that might crop up and there are regular Family Meetings every 2 months which are very useful too. Overall, my partner is happy and well cared for and I would certainly recommend it.
It works well with their families and supporters. It provides extras and stimulation. It has improved over the last two years both in terms of staffing, standards and the standards of decoration and provision. We are reasonably satisfied whilst accepting that there is no perfect Care/Nursing home in the difficult providers environment. It responds to our feedback.
Residents appear to be well looked after. Manager and senior staff very helpful in trying to accomplish any special requests such as change of room etc. Communal areas kept clean and tidy.
Clean and tidy conditions.
Would like more time spent just talking to mum more.
But, overall, very pleased and staff are nice and helpful and polite.
A very friendly and clean home.
We mainly visit at the weekend. We find the staff very friendly but not enough of them. Often there are no members of staff available if you have a question to ask. When we visit Mum we often find that her clothes have not been changed frequently enough but otherwise the level of care is very good. Her room always looks clean and tidy and she is always treated with dignity and the staff always show they care.
Thank you for your positive feedback about the level of care and cleanliness you have experienced at The Berkshire. I completely understand your point about the weekend team and have added an extra team member in the day at the weekend. We have also reflected on your comments as a team and will try...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bluebell House.
There are no upcoming events for Bluebell House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bluebell House.
Accreditations
There are no accreditations posted yet for Bluebell House.
Meet the Team (1)

What do you enjoy most about your role and the people you care for?
I love being in homes and getting to know the residents. I love to hear their stories and I love to hear about their lives and experiences. I enjoy trying to bring good quality care to people and making a home feel like a home and creating a family-type environment, which Berkshire already has that close feeling. I enjoy the fact that the staff care.
What are your favourite hobbies and pastimes?
My favourite hobbies are football, I am an avid Arsenal fan which goes to show that no one is perfect. My biggest passion is my family, my wife and my two beautiful daughters.
Are there any highlights in your career you are particularly proud of?
My biggest highlight and achievement is taking my previous home from inadequate to a good rating with CQC and getting a 32 bedded unit commissioned with CQC.
What is your work experience in care?
I started as a carer in a nursing home in Uxbridge, Hillingdon. I then proceeded to attain a team leader position in a residential home. As a team leader, I joined a support team where we went from home to home supporting were needed so in one home I would be writing local policies and in another, we helped in closing a home and transferring residents to a brand new build. I then become a Home Manager in a 75 bedded residential home for 6 years taking the home from a poor rating to the good before transferring to another home that required improvement with CQC and taking that home to good, I was in that position for 4 years. The last home I managed was rated poor with CQC and we attained a good rating and commissioned a 32 bedded nursing unit to take them home from 59 beds to 91, I worked there for 5 and a half years before coming to the Berkshire.
What top tips would you give someone who is looking for the right care home?
You will get a feeling when you visit a home for the first time. If it feels warm, welcoming and friendly and the staff say hello then this is a good first sign. Also to review all homes on the CQC website and look at the last inspection, however homes change over time and a home that is rated inadequate or requires improvement can change with the right team in place, so use this as a guideline rather than an exact guide.
What do you like most about working for the company?
The warm welcome that I have received so far as I am only 4 weeks into my employment. The staff group at the Berkshire have been very friendly and welcoming and has been very open to anything that I have suggested so far.
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