
The care and support my Mum gets is second to none.Mandy J(Daughter of Resident/Service User)



The care and support my Mum gets is second to none.Mandy J(Daughter of Resident/Service User)



Support for later life.
Bluebell House is a recently refurbished period property, located within walking distance of Wokingham town centre, the railway station and local shops. The service offers support to older people living with dementia, and nursing care for people aged 65 and over who are living with long term health conditions.
The team of highly trained staff get to know residents individually and offer the highest standards of care...
Care Provided by Bluebell House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Bluebell House for full pricing details and T&Cs.
Contact Bluebell House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Optalis Ltd
- Local Authority Owned
Person in charge
- Ruth Sohail (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (50)
Parking
- Free parking on site
Bluebell House Reviews (107)
Bluebell House has a Review Score of 9.7 (9.733) out of 10, based on 27 reviews in the last 2 years.
Over all time Bluebell House has 107 reviews.
Bluebell is a gem. Cannot fault it at all
The staff and management are all excellent with all the residents. I would recommend Bluebell House to anyone who asked. I am very happy to have my husband in Bluebell. I would like to say Thankyou to all the staff
What a lovely day for residents and family the staff done a lovely job
As with most care facilities in the UK, turnover of staff can be an issue and staff numbers can be tight, but this is beyond the control of the staff and managers at Bluebell, and due to budget constraints overall, I am very satisfied
Fantastic day put on for residents and family. Hawaiin themed BBQ was a great idea. My son loved seeing his great Nanny happy.
The home offers good all round care. There are activities for those who wish to participate. If you would rather just stay in your room, that's ok too. The food is good and staff always polite.
My sister is in Bluebells. I was worried for her at first but she seems to have settled (although she wouldn't admit to that!) I find the staff very nice and the home is clean and residents are very well cared for. The food is excellent and chef goes out of his way to give them what they fancy to eat.
As a family from what we have experienced so far we have no complaint. Leaving our mother in the capable hand of Bluebell House.
I am pleased with the care that is being provided.
I like all the carers nurses & entertainers and all the food.
Bluebell is a wonderful care & nursing home. I have previously emailed Optalis due to the feedback I felt important to share! I love all the staff here and the care & support provided to my grandmother from the carers to the activity co-ordinators, the chefs, the cleaners, the gardener, the managers & everyone in-between! Thank you!
Staff are always friendly & helpful.
Thank you for reviewing us. This will help our team to continue go extra mile to support our residents. This will also help families who are looking for Care home for their love one
Accomodating for us to visit nan as a family.
We were hoping to spend time together as a family. The staff were incredibly accommodating & welcoming from the moment we arrived, allocating us a large living area to spend time in. The room was nicely decorated & there was plenty of seating for everyone. When we needed some more forks, they went & got some, no problem. We had a really lovely evening & were very grateful we were all able to spend time together.
It is very homely and the staff so lovely and caring.
I feel very relieved to see him being so well looked after.
My experience with Bluebell House is very nice and staff helpfull.
My experience of coming here are that the nurses and staff are very helpful, polite.
It was a difficult time when Mum first came to the home, but through the support of the team the transition has been sealess, even allowing for a few bumps in the road.
Mum only been here for 2 weeks so far but all seems very good. I feel very comfortable visiting Mum as staff are all friendly and helpful. Mum not happy at first but she seem more settled now.
Worried for the future for space with extra residents. Quiet lounge being used for too many other events i.e. staff meeting, staff eating dinner and reducing space for quiet visits.
Laundry not very efficient, my husband's clothes lost and he was dressed in someone else's (lady) clothes.
Cleaning very good and note taking regarding residents very good.
thank you for your review . thanks for raising your concerns regarding your husband clothes and the front lounge . As you know the home is going through refurbishment and sometime the front lounge is used for staff meeting or training. just to reassure you as a part of refurbishment we will be...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bluebell House.
There are no upcoming events for Bluebell House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bluebell House.
Accreditations
There are no accreditations posted yet for Bluebell House.
Meet the Team (1)

What do you enjoy most about your role and the people you care for?
I love being in homes and getting to know the residents. I love to hear their stories and I love to hear about their lives and experiences. I enjoy trying to bring good quality care to people and making a home feel like a home and creating a family-type environment, which Berkshire already has that close feeling. I enjoy the fact that the staff care.
What are your favourite hobbies and pastimes?
My favourite hobbies are football, I am an avid Arsenal fan which goes to show that no one is perfect. My biggest passion is my family, my wife and my two beautiful daughters.
Are there any highlights in your career you are particularly proud of?
My biggest highlight and achievement is taking my previous home from inadequate to a good rating with CQC and getting a 32 bedded unit commissioned with CQC.
What is your work experience in care?
I started as a carer in a nursing home in Uxbridge, Hillingdon. I then proceeded to attain a team leader position in a residential home. As a team leader, I joined a support team where we went from home to home supporting were needed so in one home I would be writing local policies and in another, we helped in closing a home and transferring residents to a brand new build. I then become a Home Manager in a 75 bedded residential home for 6 years taking the home from a poor rating to the good before transferring to another home that required improvement with CQC and taking that home to good, I was in that position for 4 years. The last home I managed was rated poor with CQC and we attained a good rating and commissioned a 32 bedded nursing unit to take them home from 59 beds to 91, I worked there for 5 and a half years before coming to the Berkshire.
What top tips would you give someone who is looking for the right care home?
You will get a feeling when you visit a home for the first time. If it feels warm, welcoming and friendly and the staff say hello then this is a good first sign. Also to review all homes on the CQC website and look at the last inspection, however homes change over time and a home that is rated inadequate or requires improvement can change with the right team in place, so use this as a guideline rather than an exact guide.
What do you like most about working for the company?
The warm welcome that I have received so far as I am only 4 weeks into my employment. The staff group at the Berkshire have been very friendly and welcoming and has been very open to anything that I have suggested so far.
Frequently Asked Questions about Bluebell House
What types of Care is Bluebell House registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bluebell House have?
There are 50 Single Rooms.
What are the Facilities & Services at Bluebell House?
Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bluebell House to the centre of Wokingham?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bluebell House to verify any information. View our terms and conditions. Bluebell House has an Enhanced Service -what an Enhanced Service includes.