Glebelands, Wokingham, Berkshire
Glebelands, Wokingham, Berkshire
Glebelands, Wokingham, Berkshire

Glebelands Care Home in Wokingham is one of the most impressive homes for older people in the county of Berkshire. The care home provides highest quality residential care and nursing care in a beautiful setting.

A stunning Grade II listed building set within its own beautiful and expansive grounds the home not only delivers exceptional residential and nursing care to its residents it also provides an exceptional quality of life and sense of well-being.

The location of the home exceeds all expectations, with rolling neatly trimmed meadows surrounded by wildlife filled woodlands the residents often wake up to bird song and views of roaming deer.

Despite this rural feel and sense of living deep within the countryside it is just a short walk from the heart of the charming market town of Wokingham; ensuring many of the residents are frequent visitors to the tea shops and cafes which they enjoy with their loved ones or fellow residents and staff from the home.

Glebelands Care Home in Wokingham does not deliver care and support to those living with dementia instead focussing on providing exceptional residential and nursing care. The Glebelands is well respected by local healthcare professionals, enjoying an excellent reputation and has a highly coveted “Good” rating from the Care Quality Commission; the home also enjoys a high degree of satisfaction from its residents and their loved ones.

The lifestyle of our residents is a key focus, which is why they only offer a full time activity programme but also a range of well–being activities such as hand and foot massages and aromatherapy. These have proved just as popular over the years with residents enjoying trips out, quizzes, wildlife interactions or film nights.

If you think that you or a loved one may soon need care pop in for a chat and find out what the Greensleeves difference really is.

Group: Greensleeves Care

Person in charge: Sue Bickerstaffe (Home Manager)

Local Authority / Social Services: Wokingham Borough Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Cancer Care • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 42

Rooms with ensuite WC: 42

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Independent Living Training • Sheltered Housing • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Glebelands: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 29 Jan 2018

We currently have two attractive en-suite rooms available. Please contact Sue Bickerstaffe (Home Manager) to arrange a viewing.

Reviews

9.8 Glebelands has a Review Score of 9.8 (9.800)

The Review Score of 9.8 (maximum of 10) for Glebelands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Glebelands in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.8 for Glebelands is calculated as follows: ( (96 Excellents x 5) + (24 Goods x 4) ) ÷ 120 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Glebelands is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 10 Reviews ÷ 8.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Glebelands?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Glebelands

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Resident / Service User
    1
  • more

Dad received excellent care during his short stay at Glebelands. He came there from hospital following the death of his wife of 67 yrs. The care and compassion shown by the staff to Dad and our family was wonderful. Although unable to take part in the activities due to his poor health, Dad was visited by many of the staff (including the activity organiser who chatted to him about the previous day's event) the catering staff and he even had a hair cut. He described the food and nursing care as 'first class'. Even the laundry service was excellent. Unfortunately, his health deteriorated and he was re-admitted to hospital where he died later the following day.
From our first visit and initial enquiry about Glebelands to the day we collected his belongings the staff have been professional, friendly and caring. I hope Glebelands is still there if I ever need care in the future.

How likely would you be to recommend Glebelands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the moment we walked in we knew this was the care home which would facilitate all of our father's needs. He has become part of the Glebelands family; he's only been there 10 days. All staff must be highly commended on both their professional and personal approach to my father and us as a family. We can't ask for more, if we do it's provided for instantly.

How likely would you be to recommend Glebelands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly and helpful staff - always very accommodating when we visit with our six year old without prior notice. Welcomed for lunch with my grandmother and taken care of.
Great family friendly new coffee shop with children's activity corner.
Really encourages socialising for families and residents.
Lovely well kept grounds. My grandmother is well cared for and supported there.

How likely would you be to recommend Glebelands? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother was very well cared for and very happy there.

How likely would you be to recommend Glebelands? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My friend was nursed through his last weeks with great care and sensitivity. Every effort was made to keep him as comfortable as possible. His room was light and homely, suitable for his needs.

How likely would you be to recommend Glebelands? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Glebelands has a lovely friendly atmosphere. All staff, from the receptionist to the management, to all care staff are approachable, friendly and helpful. Our mum's very happy and her care there's excellent. Any small issues we have had have been dealt with promptly and with kindness.

How likely would you be to recommend Glebelands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Finding a care home for your loved one is a nightmare. I was so lucky to be introduced to Glebelands. My mother was looked after for fifteen months with compassion and dignity and the staff showing a can-do attitude at all times. Not only did they care for mum but the family too which at times was needed and appreciated. A truly special place.

How likely would you be to recommend Glebelands? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I do so hope that with the change in ownership the ethos of the home does not change.

How likely would you be to recommend Glebelands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sue Bickerstaffe, Home Manager at Glebelands responded to this review on 25 May 2017:

We are committed at CTBF Glebelands Care Home to ensure we deliver a service of the highest quality that will improve and sustain the residents overall quality of life and this ethos will not change.

My Mother spent just over two weeks at Glebelands for much-needed respite care following surgery. She had a super room, first class care including nursing, lots of activities each day and excellent food. All the staff were so friendly and knowledgeable and treated my Mum with the utmost respect. Glebelands is in a stunning setting too. She now lives in a self-contained flat adjacent to the care home. A perfect outcome!

How likely would you be to recommend Glebelands? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sue Bickerstaffe, Home Manager at Glebelands responded to this review on 25 May 2017:

Thank you so much for your kind words.

Following foot surgery I spent 16 nights at Glebelands for full respite care. The care (including nursing) that I received was excellent. Good choice of meals, plenty of activities every day. My room was spacious and comfortable and all staff were excellent.

How likely would you be to recommend Glebelands? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sue Bickerstaffe, Home Manager at Glebelands responded to this review on 25 May 2017:

Thank you for your kind words

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

Sue

Sue Bickerstaffe

Job Title: Home Manager

Description:

Hi, my name is Sue Bickerstaffe, the home manager of Glebelands Care Home. Our aim is to provide everyone with a secure, relaxed, and homely environment.

All our staff strive to ensure the individuality and privacy of residents in which their care, well-being and comfort are of the utmost importance. Staff are understanding of the ever-changing needs of our residents and encourage everyone to remain individual within a warm and caring atmosphere. My team and I are always on hand for a natter and impromptu joke and laugh!

We are proud of our Home and its beautiful surroundings and we would all like you, your family and friends to enjoy with us its warm and friendly atmosphere. We look forward to meeting you soon ….

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Glebelands