Special offer - for limited time only.
Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident or Receive up to £250 off when you book a 2-week respite stay. T&C's apply. Subject to Availability.
These prices are only a guideline, please contact Burnham Lodge to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
All visitors are welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability
Plenty of on-site parking available
Burnham Lodge has a Review Score of 10 (9.973) out of 10, based on 16 reviews in the last 2 years. Over all time Burnham Lodge has 85 reviews.
Review from SP (Resident) published on 25 January 2017
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Reply from Aimee Bronock, Director at Burnham Lodge
Thank you for your review and we are sorry that you have felt that your permanent experience of our care home is so different to your first visit of two weeks respite with your husband two years ago.
We work very closely with CQC and CQC-approved advisors to ensure that our staffing levels are appropriate in accordance with current occupancy and dependency of residents. We continually review and amend our staffing rotas to ensure that we have CQC-required numbers of care staff on every shift as a minimum, often our numbers are above what CQC require in order to ensure that we can provide the best service possible. We review our staffing levels upon every new admission and whenever any existing residents' needs change.
We continue to work with the same award winning catering company that we have worked with for over 12 years, who design our varied seasonal menus to ensure healthy, nutritious, delicious (!) and varied meals are served daily, with plenty of choice at each meal. Everything is prepared and cooked on-site in our custom built, state of the art, kitchen, including the fresh cakes and biscuits served daily with afternoon tea. All of this is overseen by our head chef who has been leading the kitchen team for over 20 years, supported by an team of assistants. Like the NHS has been for successive governments, the food budget at our care home has been "ring-fenced and tied to inflationary rises"! We are very aware of how important delicious and varied meals are and as such we would never dream of buying anything other than the very best of local ingredients with which to work. We are proud that one of the consistent praises we receive is for the quality of our food so we are sorry that you feel the food budget has been reduced - we can assure you it has not. Residents have input into the creation of the seasonal menus at our quarterly meal planning meetings so any dishes that you particularly love please do mention to Chef at the meetings and he will be sure to add them to the menu. Residents can always choose something aside from what is on the daily menu - just let Chef or one of the servery assistants know and Chef will be happy to cook whatever you would like.
As an independent, family-run care home, we continually re-invest in our beautiful home in all areas, including staffing, training, catering, equipment, maintenance and we have a continual programme of redecoration to ensure that the Lodge and individual rooms, always look fresh and well presented. Our family's mantra has always been "Never run a Home, or let a Room, that You would not want to stay in yourself."
We thank you for your feedback and appreciate both the good and the bad as we continually strive to improve and offer the best service that we can. I do hope that you use the frequent residents meetings to voice any concerns or specific issues that you have in your living environment. I hope you are also aware of our company's 'open door policy' meaning that the manager, deputy manager, administrator and directors are available for your feedback at any time, as are all the care staff that you see on a daily basis.
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Review from Melanie G (Daughter of Resident) published on 25 January 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Aimee Bronock, Director at Burnham Lodge
Thank you for leaving your review. We are very proud of our nursing team at Burnham Lodge who between them hold a wealth of experience and exceptional practical nursing skills. As all our RGNs work 'on the floor' during each shift, they know each resident personally and so are able to assess any changes to health very quickly and in conjunction with our two regular visiting GPs, ensure that the correct medical response is provided to ensure a swift recovery
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Review from P M (Son of Resident) published on 25 January 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Aimee Bronock, Director at Burnham Lodge
Thank you for leaving a review. We value all feedback in our endeavour to constantly improve the service we provide. We are pleased that on the whole you are happy with the care that you and your relative receive from us. All of our staff are valuable to us and one of our principle objectives is to have a happy and contented team, from the nursing staff to the domestic staff, so as to deliver high quality care in the beautiful surroundings we enjoy. We have regular staff meetings to make sure staff have a platform to discuss any issues they might have in order to ensure that they are happy, to find solutions to any problems they might have or to make suggestions for the improvement of the home and the care delivered.
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Review from Rahul M (Son of Resident) published on 25 January 2017
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Aimee Bronock, Director at Burnham Lodge
Thank you for leaving your review and we are pleased to hear that our team were able to help make such a difficult time in your family's lives a little easier. All of us at Burnham Lodge know that our care and support is not restricted solely to our residents, but extends to their families and friends, especially when loved ones are ill. Wishing you and your family all the best for the future.
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Review from J M (Resident) published on 25 January 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Aimee Bronock, Director at Burnham Lodge
Thank you for leaving your review. We are pleased to hear that you are happy with Burnham Lodge. We encourage feedback of all types to help with our quest to continually improve in all areas so any thoughts or suggestions you might have please do mention at the frequent residents forum.
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The Review Score of 10 (9.973) out of 10 for Burnham Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.973 for Burnham Lodge is calculated as follows: ( (179 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 183 Ratings = 4.973
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Burnham Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Jun 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2021
Welcome to Burnham Lodge, a home where no goal is unachievable. As part of Hartford Care, Burnham Lodge is a place where all of us, staff, residents, and visitors, can experience warmth and comfort.
I am extremely proud to be a part of the Hartford Care family and privileged to lead a team of committed and professional people who truly go the extra mile to fill the lives of our residents with happiness, fun, and purpose.
Job Title: Deputy Manager
Joined: 2024
My name is Daria, and I’ve had the privilege of working at Burnham Lodge Nursing Home for over two years. I’m excited to support Burnham Lodge as a Deputy Manager and continue growing in my career. I've been a nurse for eight years, throughout my career, I’ve worked extensively in the learning disability and dementia care sectors, which has fueled my passion for providing person-centred care.
I love bringing smiles to people’s faces through outstanding care, which keeps me motivated every day. I’m particularly passionate about dementia care and wanted to work for an organisation where ‘people matter’.
At Burnham Lodge, my positivity and enthusiasm are not only supported but encouraged, and that makes all the difference.
While some days can be challenging, I always find moments that remind me why I love working in care—whether it’s a resident’s smile, hearing their life stories, or sharing an emotional moment with a colleague.
I’m excited to continue developing in this rewarding field and make an even greater difference in the lives of those I care for.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burnham Lodge to verify any information. View our terms and conditions. Burnham Lodge has an Enhanced Service - more info.
