Burnham Lodge

Very best regards.

I would like to thank all staff, mostly during these difficult times, who have looked after my mother-in-law so well and been so kind to all of us. It's a hard and sometimes ungrateful job and I admire your resilience. I very much appreciate your help, we all do, and you made a big difference to us all. A big thank you and all the best. Keep safe and take care. We will be in touch to demonstrate how grateful we are to all of the staff, from cleaners, carers, to management. May life treat you well.

Once mum settled in she has been happy and made a few friends. The home itself and the grounds are beautiful. During the Covid-19 crisis, garden visits have been made available.

Mum has been very happy in Burnham Lodge. She is well cared for and the staff are very helpful and friendly.

I was very happy with the care and communication from all staff relating to my father's wellbeing. Facilities were lovely and provided lovely surroundings for palliative care. The genuine care and compassion from the staff are to be commended.

We feel very fortunate that my mother is at Burnham Lodge. It is a lovely home, set in peaceful and beautiful grounds, and with incredible staff. My father and father-in-law were also residents and so we have the first-hand experience of how well the staff have looked after our parents' various and progressive needs. The care, patience, kindness and humour shown by the staff is exemplary, which means we have had confidence, during the lockdown months when we couldn't visit, that Mum would continue to be well cared for. We can't begin to imagine how much more difficult the staff's work must have been with all the lockdown and Covid-19 challenges, but we do know, now that we have been able to visit Mum in the garden, that she is looking really well and happy. Well done to all the team and thank you.

Thank you, Burnham Lodge, for all you did for Dad.

We are extremely happy and wouldn’t hesitate to recommend this home.

The family would live to say thank you to everybody for all their hard work, especially during the last few months.

Mum has been at Burnham Lodge for four months now and seems to be really happy there and has settled in well. All the staff are lovely, kind and caring and she has been very well looked after. We are especially thankful to the staff for making Mum's birthday such a special, happy occasion in March. Burnham Lodge is in a lovely location, surrounded by woods and has recently been beautifully renovated. The grounds are large and the gardens are stunning. It's been hard not to be able to visit Mum during the lockdown, but being able to see her twice on FaceTime was brilliant and really reassuring. Thanks to all the staff at Burnham Lodge during these extremely difficult times, your hard work and dedication is very much appreciated by all the family.

My mother has been in your home since March 2020 and during this difficult time for the staff due to isolation of residents and family etc not being able to visit, all of the staff have been first class and the care my mother has received could not have been better. The staff have kept in touch regarding how she has settled in and we have been fortunate that we can speak to her on a regular basis. Not seeing her was difficult but the staff taking the time to add photos on the Burnham Care Facebook was a lovely action so both the family and friends could see how well she was. My sister and I both agree that without the care she has received in your home we doubt she would be with us today. A big thank you to all the staff at Burnham Lodge you have been kind, caring and considerate and we could not wish for mum to be anywhere else.

The staff are all first class and I am exceedingly grateful for all they did for my beloved mother, right through to the very end. I thank you all each and every one of you, you are fantastic.

Always very inviting and friendly to all visitors. The refurbishment has made the home very welcoming with a warm environment. My friend seems very happy here and has made many friends.

I was so worried about moving Mum to a care home that I put it off, but I do feel confident that she is well looked after at Burnham Lodge.

A lovely home with caring staff who looked after my godfather to a very high standard. He enjoyed his time at Burnham Lodge and I was always pleased to see how happy he was. The staff were all excellent, really caring and supportive and made his time here very enjoyable with high standards of care and nursing. Communication was excellent and, overall, I could not ask for a better service.

My wife took up residence in Burnham Lodge early in October and the carers and nurses there have succeeded in making her comfortable in her new surroundings in a friendly, efficient and good-humoured way. There is good feedback between all staff and family members which is much appreciated. There is a happy atmosphere at the lodge and we are pleased that it was our choice for her nursing home.

Burnham Lodge is situated in a wooded area and has well-tended lawns and is surrounded by beautiful ancient trees. The household and nursing staff are kind and attentive to the needs of the old and infirm people in their care and the lodge is clean and warm. To sum up, I must say that I felt safe and secure at all times during my stay. My sincere thanks to all the staff at Burnham Lodge.

Mum came to Burnham Lodge in May 2019 and due to finances (Social Services) has to be moved in October 2019. The care mum had at Burnham Lodge was excellent as she needed 24/7 care. The staff managed to put the family at ease regarding care as this was a big step. Mum was very well looked after and seemed to thrive. I just hope the next care home is as good at caring.

My brother was very reluctant to move into a care home. The staff have made this change as smooth as possible for him and he has settled in extremely well. All the staff are very friendly and caring and assist him and myself at every opportunity.

My mother is well cared for. The staff are friendly and helpful.