Burnham Lodge

Parliament Lane, Burnham, Slough SL1 8NU
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10 85 Reviews
  • Burnham Lodge, Slough
Burnham Lodge, offering nursing, residential and day care is housed in a splendid building dating from about 1900.

Located between Burnham, Maidenhead and Beaconsfield, it has been carefully and sympathetically restored to recreate a country house atmosphere, while providing a comfortable environment where it is easy for residents to continue to enjoy their individual way of life throughout their retirement.

Fully carpeted and centrally heated, the house offers a warm welcome. The lounge has magnificent views of the gardens. The newly decorated dining room is vibrant and welcoming to provide a delightful setting in which to enjoy freshly cooked meals, every day.

There are 39 comfortable single rooms and 10 double rooms, tastefully furnished, most with en- suite facilities. Each has colour television and resident/nurse call systems, as well as full internal and external telephone facilities.

A varied activities programme caters for residents with different hobbies and interests such as: arts & crafts, exercise classes, musical activities, cooking, days out, gardening and visits from animals.

Burnham Lodges benefits from a bright conservatory, communal lounge and a dining room to enjoy the fully inclusive homemade meals.

Also on offer at Burnahm Lodge is a hairdressing salon, access to video calling to stay in touch with family and friends and a fully inclusive laundry service.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1700
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

Special offer - for limited time only.
Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident or Receive up to £250 off when you book a 2-week respite stay. T&C's apply. Subject to Availability.

These prices are only a guideline, please contact Burnham Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Monika Katinas (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (25)

Visiting

  • All visitors are welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability

Parking

  • Plenty of on-site parking available

Burnham Lodge Reviews (85)

Total of 85, showing 61-80
10

Burnham Lodge has a Review Score of 10 (9.973) out of 10, based on 16 reviews in the last 2 years. Over all time Burnham Lodge has 85 reviews.

Overall Experience

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Date Published

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Review from S O (Daughter of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came to Burnham Lodge in May 2019 and due to finances (Social Services) has to be moved in October 2019. The care mum had at Burnham Lodge was excellent as she needed 24/7 care. The staff managed to put the family at ease regarding care as this was a big step. Mum was very well looked after and
seemed to thrive. I just hope the next care home is as good at caring.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you for your comments. We are so glad that your family felt reassured and that you were happy with the care your Mum received at Burnham Lodge.

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Review from L R (Sister of Resident) published on 7 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was very reluctant to move into a care home. The staff have made this change as smooth as possible for him and he has settled in extremely well. All the staff are very friendly and caring and assist him and myself at every opportunity.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much, for taking the time to write such lovely comments about your brother settling in with us at Burnham Lodge. We are fully aware that a move into a care home is a very big decision to make. It's very heartening to know that you and your brother are happy with the care and assistance you are both receiving now you are both part of our Hartford Care family.

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Review from L E (Daughter of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well cared for. The staff are friendly and helpful.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you for your review, Lesley. We are so glad you are happy with the way in which your mother is cared for at Burnham Lodge, and that you find our team there friendly and helpful.

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Review from Reg F (Respite Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very favourable experience. Staff kindly and attentive during my three weeks stay. Room most comfortable, good beds and linen changed on a regular basis. Food excellent at lunchtime. Just a little disappointing at supper time. Garden is a great feature. A very homely feel is notable.

Reply from Leah-Marie Mills, HR Director at Burnham Lodge

Thank you, Reg for taking the time to review our lovely home. We are pleased to hear that you had a very favourable experience during your stay at Burnham Lodge.


However, we are sorry to hear that you felt that supper time was a little disappointing. Our chef and kitchen assistants take menu orders from residents on a daily basis, and meals are provided based on the orders received. We will be having a menu planning meeting with all residents in a couple of weeks to discuss menu preferences, so we can get the views of residents and have everyone involved in creating our summer menu. I hope that when you visit us again you will be pleased with our progress in this area, please pop in to see us any time.

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Review from John B (Friend of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I call twice a week to see my friend who is a resident. The staff are very helpful and busy. The place is clean and tidy. My friend says the food is excellent. There are beautiful grounds to walk around.

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Review from Shirley H (Daughter of Resident) published on 1 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Burnham Lodge in the middle of February. We were apprehensive as to how he would settle, but we need not have worried. The dedicated staff soon made him feel comfortable and welcome. Without exception, they all carry out their work in an extremely professional manner. They are always
cheerful and friendly and nothing is ever too much trouble.

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Review from Zachary E (Son of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well cared for at Burnham Lodge. She is comfortable and feels secure. Her needs are understood and catered for. The staff are quick to contact me if there is any issue or problem with mum that I need to be aware of.

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Review from C G (Daughter of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home was very festive during December and the staff made a real effort to make the surroundings cheerful and Christmassy.
Christmas lunch was excellent and the tables looked lovely.
The newly refurbished dining area made a real difference and there was a very welcoming atmosphere at lunch.
All
the staff had obviously made a big effort and it was much appreciated.

Reply from Louise Chandler, PR & Communications Manager at Burnham Lodge

Thank you for this feedback, we are delighted that you enjoyed your time visiting Burnham Lodge.

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Review from C G (Daughter of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management only given a satisfactory rating as in the process of change but the temporary management put in place was good.
The care home is in the process of decorating communal areas which have been done to a high standard and also empty rooms are being decorated and new furniture but existing resident
rooms are left in a shabby condition on occasions.
The activity person is very upbeat and tries her best but very often residents are left sitting around with no stimulus. Do not think activity lady should concentrate on one person.

Reply from Louise Chandler, PR & Communications Manager at Burnham Lodge

Thank you for taking the time to provide feedback. As you know, Hartford Care acquired Burnham Lodge in July 2017 and this has presented us with an opportunity to renovate the home to a high standard. We prioritise the comfort of our residents to ensure that they live in an environment that is safe and happy.
The dining room has been newly completed and the progress will continue with the cluster maintenance team working hard to refresh the look of the home. (We are very pleased that you found our newly decorated communal areas to be of a high standard).


Regarding activities, there are a variety of planned hobbies and interests that take place throughout the week, to cater to the different needs of our residents. Although, there are some residents who do not like to join in with group activities and staff respect their wishes. Therefore we provide a one to one option that is reflected in their care plan. The residents enjoy having day trips in our minibus and relatives are welcome to join us too. I would be happy to discuss any other questions you have in person. Kind regards, Registered Manager Catherine Emekwuo

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Review from D B (Husband of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service, on the whole, is excellent. However, staff shortages have caused minor problems from time to time. A number of the staff are new and when up to the standards being set am sure such problems will be reduced or eliminated. Most of the staff have exceeded my expectation specifically on special
occasions like Christmas.

Reply from Louise Chandler, PR & Communications Manager at Burnham Lodge

Thank you for taking your time to review our care home. We are happy to know that most of our staff have exceeded your expectation specifically on special occasions like Christmas. We are also glad that you feel our service, on the whole, is excellent.
We are sorry that you feel that staff shortages have caused minor problems from time to time. However, I am pleased to say that we have recruited three health care assistants, one chef and one experienced registered general nurse who have now joined us at Burnham Lodge. The newly recruited staff are currently undergoing robust induction programmes and training so that we can continue to deliver high standards of care in line with our values of care, comfort and companionship. From the registered manager at Burnham Lodge.

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Review from Anne S (Friend of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This totally blind resident, in the 2 1/2 years of residency, has improved health wise enormously. The staff are very conscientious in announcing their names before attending to his needs. He now walks with the aid of a frame and guidance and at present he is experiencing the Charles Bonnet Syndrome
which the staff recognise. He is a practising Christian and joins in all the worship. The activities staff involve him as much as possible, he participates in all mental activities. He has formed a good relationship with management and acts as a spokesperson for the other residents. He is content.

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Review from Nicholas B (Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found staff very competent, very friendly and obliging.
In all, Burnham Lodge is very pleasant for a short stay and no doubt for long-term residence. Regretfully I can't comment on the food, except to say the menu looked appetising.

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Review from Lynne W (Daughter of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Burnham Lodge is very welcoming with its lovely building and grounds. All the people are wonderful (carers, nurses, reception, activities coordinator, cleaners, maintenance, kitchen etc) and have become good friends. They look after my father very well which gives the family great comfort and feel he
is safe. It's a pleasure to visit and be there. I would recommend Burnham Lodge happily.

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Review from Duncan L (Nephew of Resident) published on 14 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My Aunt is currently a resident at Burnham Lodge and is frustrated by the poor quality food and how short staffed the home has become since it had new ownership. We have been told that things will improve but this has been going on for a long time- the food has decreased in quality and there are more
agency staff than ever. She is having to explain to some of the staff her care needs, and there are not proper handovers between staff shifts to ensure continuity of care.


We have attended many meetings where reassurance has been given but the problems are not being resolved.


It is a beautiful location and although the home's facilities and heating are in need of improvement these are not what makes a good care home. The home needs more well trained, organised friendly staff, alongside a food budget and kitchen resources to feed the residents with good quality meals.


We would appreciate your response and would be pleased to meet face to face to discuss our concerns.

Reply from Louise Chandler, PR & Communications Manager at Burnham Lodge

Thank you for your review and taking time to meet with us following this review.

By sharing with you the individual changes made to your Auntie’s care and support, we hope we have shown our dedication to providing excellent care to your relative and each individual in the home. When we met, we were able to discuss your concerns and provide feedback to answer your questions. It was nice to hear that you understood and appreciated some of the actions we have already made in the home by way of improvement.

To address each of the points you raised in this review:


1) Although there seemed to be a lot of agency staff in the home, we assured you that they were actually staff on temporary contracts whilst full-time recruitment is secured, and we have taken steps to invite them to wear our uniform to prevent any confusion.


2) We shared with you the minutes of the previous resident’s meetings as you were unable to attend and we hope this shows the great improvements and the positive responses we received from both relatives and residents in attendance.


3)We acknowledge that when we began to support Burnham Lodge, there were elements of the home that required our immediate attention, but this will be on-going as we continue to support the home. We hope you can see not only the physical improvements made to the home but also the great work the team is achieving.


4) We welcomed the suggestions you made at our meeting in relation to the food service and thank you for allowing us to show you the improvements that have already been made. We were also able to show you how we plan to monitor this moving forward.

We are grateful for your feedback as this allows us to continually improve and we invite you to meet with us as much as possible to see the positive improvements taking place at Burnham Lodge

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Review from E T (Son of Resident) published on 15 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been a resident at Burnham Lodge for four years, after a period of serious illness, aged 100. From the moment she arrived, she felt happy and settled. As she was still mentally able, she really benefited from the activities and stimulation. She was always well-cared for and the staff
were kind and compassionate. The environment, rooms and meals were all of a very high standard. The magnificent grounds that surround the home are beautiful and our mother often loved to spend time in them during the summer months.
Our mother has passed away this month and we cannot thank the staff and home enough for their support in her last weeks. They have given round-the-clock care to an excellent standard. We were particularly touched by how attached they were to her and how personal their care was; it made a very difficult time for the family much easier to bare.
We will be eternally grateful and will cherish the memories that we have of our mother during her time at Burnham Lodge.

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Review from D K (Respite Resident) published on 16 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Burnham Lodge provided me with two week's post-operation care. During my time, the care staff and nurses provided considerable support, such that my visit was relaxing and stress-free. All meals were good with a choice of menu on a daily basis. In the two weeks, there was no repetition of the menu.


The home is set in eight acres of garden, mainly set to lawn, but well maintained. Under recent new ownership - the buildings are about to be redecorated.

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Review from O I (Son of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After my mum leaving hospital we decided to look at a few homes around the area and after looking for the morning we decided that Burnham Lodge was the place for my mum to stay at. It's large spaces and friendly people, good atmosphere and good food but most of all was the health and care they took
very seriously. I said this is a good home for my mum and we were right, she's happy.

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Review from L C (Daughter of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has only been in Burnham Lodge nursing home for a few months and has been made very welcome. She feels safe and her confidence has increased. The home is a very old building in beautiful grounds, very peaceful whilst sitting in the garden.
Visiting is allowed at any time of the day. All
staff are approachable, even management, and they know all the resident's first names.
There are daily activities for those who want to join in.

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Review from Albert A (Cousin of Resident) assisted by family/friend published on 6 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy and satisfied with both staff and service.

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Review from D P W (Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident in Burnham Lodge nursing home for the past 15 months. Joining the home from County Kerry Eire. I have the benefit of excellent care both medical and spiritual care. The food is varied and the domestic staff are caring. The home's grounds are delightful and relaxing.

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Current Review Score: 10.0 (9.973)

Overview of Review Score

The Review Score of 10 (9.973) out of 10 for Burnham Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.973 for Burnham Lodge is calculated as follows: ( (179 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 183 Ratings = 4.973

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Burnham Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jun 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (9)

Meet the Team (2)

Monica

Monica Katinas

Job Title: Home Manager

Joined: 2021

Welcome to Burnham Lodge, a home where no goal is unachievable. As part of Hartford Care, Burnham Lodge is a place where all of us, staff, residents, and visitors, can experience warmth and comfort.


I am extremely proud to be a part of the Hartford Care family and privileged to lead a team of committed and professional people who truly go the extra mile to fill the lives of our residents with happiness, fun, and purpose.

Daria

Daria Wojcik

Job Title: Deputy Manager

Joined: 2024

My name is Daria, and I’ve had the privilege of working at Burnham Lodge Nursing Home for over two years. I’m excited to support Burnham Lodge as a Deputy Manager and continue growing in my career. I've been a nurse for eight years, throughout my career, I’ve worked extensively in the learning disability and dementia care sectors, which has fueled my passion for providing person-centred care.


I love bringing smiles to people’s faces through outstanding care, which keeps me motivated every day. I’m particularly passionate about dementia care and wanted to work for an organisation where ‘people matter’.


At Burnham Lodge, my positivity and enthusiasm are not only supported but encouraged, and that makes all the difference.


While some days can be challenging, I always find moments that remind me why I love working in care—whether it’s a resident’s smile, hearing their life stories, or sharing an emotional moment with a colleague.


I’m excited to continue developing in this rewarding field and make an even greater difference in the lives of those I care for.

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