Burnham Lodge

Parliament Lane, Burnham, Slough SL1 8NU
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10 85 Reviews
  • Burnham Lodge, Slough
Burnham Lodge, offering nursing, residential and day care is housed in a splendid building dating from about 1900.

Located between Burnham, Maidenhead and Beaconsfield, it has been carefully and sympathetically restored to recreate a country house atmosphere, while providing a comfortable environment where it is easy for residents to continue to enjoy their individual way of life throughout their retirement.

Fully carpeted and centrally heated, the house offers a warm welcome. The lounge has magnificent views of the gardens. The newly decorated dining room is vibrant and welcoming to provide a delightful setting in which to enjoy freshly cooked meals, every day.

There are 39 comfortable single rooms and 10 double rooms, tastefully furnished, most with en- suite facilities. Each has colour television and resident/nurse call systems, as well as full internal and external telephone facilities.

A varied activities programme caters for residents with different hobbies and interests such as: arts & crafts, exercise classes, musical activities, cooking, days out, gardening and visits from animals.

Burnham Lodges benefits from a bright conservatory, communal lounge and a dining room to enjoy the fully inclusive homemade meals.

Also on offer at Burnahm Lodge is a hairdressing salon, access to video calling to stay in touch with family and friends and a fully inclusive laundry service.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Residential Dementia Care: from £1700
  • Self-Funded Nursing Care: from £1700
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Nursing Dementia Care: from £1700

Special offer - for limited time only.
Receive up to £250 off per week for your first 12 weeks when you move in as a permanent resident or Receive up to £250 off when you book a 2-week respite stay. T&C's apply. Subject to Availability.

These prices are only a guideline, please contact Burnham Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Monika Katinas (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (25)

Visiting

  • All visitors are welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability

Parking

  • Plenty of on-site parking available

Total of 85, showing 41-60
10

Burnham Lodge has a Review Score of 10 (9.973) out of 10, based on 16 reviews in the last 2 years. Over all time Burnham Lodge has 85 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My elderly mother was brought here as an emergency resident after leaving the hospital. She has since stayed as a permanent resident and we are incredibly happy with the level of care my mother is receiving. She has settled in very well.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your wonderful review of Burnham Lodge. We are delighted to have you and your mother as part of our Burnham family. We too are so pleased to see how well she has settled in with us. We shall share your lovely comments with all the team who are caring for her.

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Overall Experience  Overall Experience 3.0 out of 5

The home is indeed beautiful and the grounds are lovely. However, as a family, we found it very difficult and sometimes impossible to reach my Stepmother. The phones remain unanswered and over the Christmas period were out of action as was the WiFi. This caused my elderly dad much frustration at trying
to reach his wife. We reported it regularly and it was always met with a lack of urgency. Visiting during Covid was chaotic and often unwelcoming.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you for your comments about Burnham Lodge. We regret the difficulties you and your dad experienced over the Christmas period in trying to reach your Stepmother. However, we were unable to risk assess or foresee a natural disaster as happened in this case when a storm brought down a tree onto our telephone and internet lines. We did issue several apologies and notices across our social media and network sites to tell everyone what had happened. Our Hartford Care senior managers became involved in trying to get communications restored over the Christmas period, and Burnham Lodge’s staff took personal steps to use their own mobile phones to keep emergency lines of communication open. We are really grateful to our maintenance team for resolving the situation as swiftly as possible.

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Overall Experience  Overall Experience 5.0 out of 5

My 87-year young mother was admitted after a short illness in hospital. Due to Covid-19 we have been unable to view or visit her in the home however the exceptional care and kindness they have shown to both my sister and I and our mother has been superb. They regularly call or FaceTime us, my mother
wasn’t eating so they kept checking to see what food they could tempt my mum to eat. We can drop treats off to her and they have shown such devotion and love to our mother in these very hard times. Our mother always looks well looked after and the staff always have a little laugh and giggle with us during our calls. They have helped reassure us both that our mother is in a very safe place - thank you all.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your lovely review of Burnham Lodge. We really appreciate your kind comments about the way in which we are looking after your Mum and what we are doing to ensure that you can stay in regular touch with her and that you know she is safe at all times.

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Overall Experience  Overall Experience 5.0 out of 5

Many thanks to all of you who cared for my mother following her stroke, she very much appreciated the room, lovely food and nursing care she received after spending a month in a local hospital! Special thanks to the deputy manager and the senior nurse who I spoke to several times, they always seemed
to have time to speak to me. Your kindness and care was exemplary and she is recovering now in her own home with a live-in carer. Hopefully, she will continue her recovery but if she were ever to need a care home visit again I shall certainly look to you to provide care for her again.
Very best regards.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your lovely review of Burnham Lodge. It was our pleasure to care for your mother following her stroke. We shall pass on your wonderful comments to our deputy manager and senior nurse with whom you spoke several times. Do keep in touch and let us know how your mother is getting on back in her home.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all staff, mostly during these difficult times, who have looked after my mother-in-law so well and been so kind to all of us. It's a hard and sometimes ungrateful job and I admire your resilience. I very much appreciate your help, we all do, and you made a big difference to us
all. A big thank you and all the best. Keep safe and take care. We will be in touch to demonstrate how grateful we are to all of the staff, from cleaners, carers, to management. May life treat you well.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your fantastic review of Burnham Lodge. Our wonderful team there will be so heartened by your kind comments about the way we are caring for your mother-in-law during these very challenging times. We look forward to hearing from you soon.

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Overall Experience  Overall Experience 5.0 out of 5

Once mum settled in she has been happy and made a few friends. The home itself and the grounds are beautiful. During the Covid-19 crisis, garden visits have been made available.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your lovely comments about Burnham Lodge. We are all delighted your mum is happy in our care and is making some friends. We are so lucky that we have such a beautiful garden in which you have been able to visit her safely. We look forward to welcoming you into our home when it is safe again to do so.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been very happy in Burnham Lodge. She is well cared for and the staff are very helpful and friendly.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your wonderful comments about Burnham Lodge. It is our pleasure to care for your Mum. We will share your review with our lovely friendly Burnham team so they know how much you appreciate everything they are doing for her.

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Overall Experience  Overall Experience 4.0 out of 5

I was very happy with the care and communication from all staff relating to my father's wellbeing. Facilities were lovely and provided lovely surroundings for palliative care. The genuine care and compassion from the staff are to be commended.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your lovely comments about Burnham Lodge. We are so glad you are pleased with the way in which we cared for your father and how we communicated with you to keep you informed about his wellbeing. However, we would be very grateful you could give us some feedback about how we could further improve our rooms and activities. We will share your wonderful review with the team who have looked after your father.

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Overall Experience  Overall Experience 4.0 out of 5

We feel very fortunate that my mother is at Burnham Lodge. It is a lovely home, set in peaceful and beautiful grounds, and with incredible staff. My father and father-in-law were also residents and so we have the first-hand experience of how well the staff have looked after our parents' various and
progressive needs. The care, patience, kindness and humour shown by the staff is exemplary, which means we have had confidence, during the lockdown months when we couldn't visit, that Mum would continue to be well cared for. We can't begin to imagine how much more difficult the staff's work must have been with all the lockdown and Covid-19 challenges, but we do know, now that we have been able to visit Mum in the garden, that she is looking really well and happy. Well done to all the team and thank you.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your glowing review of Burnham Lodge. It has been a challenging time for all our team to ensure your mother and the rest of the Burnham family remain safe, well and happy during the lockdown. We are so fortunate to have our glorious garden where you have been able to meet your Mum again. Our brilliant Burnham team will be delighted with your very kind words about them all and we shall make sure everybody sees your review.

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Overall Experience  Overall Experience 4.0 out of 5

Dad was transferred here from the hospital for nursing care following a life-changing stroke. This was a temporary placement for assessment. The whole team were very caring for dad and helpful to us as his family in what were difficult times with covid restrictions. Dad has now been moved to a permanent
placement nearer to home. Had Burnham Lodge been closer, we would’ve been more than happy for him to have stayed there.
Thank you, Burnham Lodge, for all you did for Dad.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your lovely words about Burnham Lodge. We are delighted that you are happy with the way we looked after your Dad during this very difficult time for all of you. We hope he settles into his new home. We shall share your kind words with all our lovely team so they are aware of how much you appreciate everything they did for him.

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Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with Mum’s care at Burnham Lodge since she moved there directly from hospital in April. It has been an extremely challenging time with coronavirus restrictions, but all of the lovely staff have done everything possible for the residents and are always there to speak to about Mums
care. We know that Mum is in safe hands with 24-hour care and medical care at this worrying time, which is a huge relief. The home is beautiful and Mum has a beautiful, newly decorated room looking out onto the pretty gardens. As restrictions are relaxed we look forward to her enjoying many activities.
We are extremely happy and wouldn’t hesitate to recommend this home.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your wonderful words about Burnham Lodge. It has been our pleasure to care for your Mum since she joined our Burnham family in April, and we are so glad you are happy with the way in which we are looking after her. We look forward to welcoming you to our beautiful home once the restrictions are lifted. We shall share your lovely review with all our brilliant Burnham team.

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Overall Experience  Overall Experience 5.0 out of 5

Our mum has been at Burnham Lodge since February 2020 and has settled in very well. It was so nice for the family to be able to visit whenever they wanted to and be most welcome by all the great staff.
Of course, the visits have had to change due to the virus but the staff have managed to arrange
“garden visits” for us to see mum. It was so good to see her looking so well and sporting a new hair cut that one of your wonderful staff had given mum with our permission.
The family would live to say thank you to everybody for all their hard work, especially during the last few months.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your wonderful review. It has been our pleasure to welcome your mum into the Burnham Lodge family at this very challenging time. We are so pleased that you like her new hairdo and the fact she is thriving in our care. We shall pass on your thanks and appreciation to our Burnham Lodge team who have been looking after her.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Burnham Lodge for four months now and seems to be really happy there and has settled in well. All the staff are lovely, kind and caring and she has been very well looked after. We are especially thankful to the staff for making Mum's birthday such a special, happy occasion in March.
Burnham Lodge is in a lovely location, surrounded by woods and has recently been beautifully renovated. The grounds are large and the gardens are stunning. It's been hard not to be able to visit Mum during the lockdown, but being able to see her twice on FaceTime was brilliant and really reassuring. Thanks to all the staff at Burnham Lodge during these extremely difficult times, your hard work and dedication is very much appreciated by all the family.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your wonderful review of Burnham Lodge. It's our pleasure to look after your Mum and we are delighted she has settled in so well with us. We loved celebrating her birthday and we hope she loves our new-look home with its beautifully refurbished rooms. We look forward to welcoming you here when it is safe to do so. In the meantime, we shall ensure that you do see her on FaceTime so you know she is safe and happy. We will share your lovely comments with our brilliant Burnham team.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in your home since March 2020 and during this difficult time for the staff due to isolation of residents and family etc not being able to visit, all of the staff have been first class and the care my mother has received could not have been better. The staff have kept in touch regarding
how she has settled in and we have been fortunate that we can speak to her on a regular basis. Not seeing her was difficult but the staff taking the time to add photos on the Burnham Care Facebook was a lovely action so both the family and friends could see how well she was. My sister and I both agree that without the care she has received in your home we doubt she would be with us today. A big thank you to all the staff at Burnham Lodge you have been kind, caring and considerate and we could not wish for mum to be anywhere else.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

What a lovely review of Burnham Lodge. Your mother came to us at a very challenging time but it is our priority to ensure all our residents stay safe and secure in our care at all times. Keeping in touch with loved ones and relatives has been extremely important, and using social media is another excellent way of reassuring you that your mother is well and happy with us. We shall pass on your thanks and appreciation to our wonderful Burnham team who are caring for her.

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Overall Experience  Overall Experience 5.0 out of 5

My mother went to Burnham Lodge just over three years ago and the care and kindness that was shown not only to me but to her was exemplary. It's always a hard decision to place a loved one in a nursing home but after visiting various local ones, Burnham Lodge shone out. All the staff without exception
have been wonderful. I used to visit her regularly and I spoke with her on the phone daily and never ever did she complain. I am not able to mention names of staff here but if I could, the list is just too long. There is a wonderful feeling of warmth and compassion for each and every resident and for the staff, nothing is too much trouble. All occasions were happy but Christmas daytime was just as perfect as it could be - something I will never forget.
The staff are all first class and I am exceedingly grateful for all they did for my beloved mother, right through to the very end. I thank you all each and every one of you, you are fantastic.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your wonderful review of Burnham Lodge. It was our pleasure to look after your mother, and we are delighted you have so many happy memories of her time with us, especially on Christmas Day. Our brilliant Burnham team will really appreciate your thanks and kind words, especially at this very challenging time.

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Overall Experience  Overall Experience 4.0 out of 5

Always very inviting and friendly to all visitors. The refurbishment has made the home very welcoming with a warm environment. My friend seems very happy here and has made many friends.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your very positive comments about Burnham Lodge. We are so glad you like the recent refurbishments. The residents were involved with the choosing of the furniture and colour schemes for the communal areas so that they can live in an environment in which they feel comfortable and happy. We shall ensure our wonderful team at Burnham see your review with your lovely remarks about their friendliness.

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Overall Experience  Overall Experience 5.0 out of 5

My mother had been at Burnham Lodge for 7 months, and I am extremely happy with the home.
Without exception, all the management and staff I have come across have been caring, attentive, and understanding. They have also shown to be professional and highly competent in their roles, and have managed
to alleviate my fears and worries about putting my mother into a nursing home.
The staff and management make It feels more like a 'home' than a care home, and if I or my mum have had any special requirements they have been happy to accommodate these. My mum is very fussy about which food she has and the times she eats, and the staff have offered her different foods at the times she wants it, even in the middle of the night!
Before this permanent move, my mum has been in a number of homes on a short stay basis before; and this is by far the best.
I was so worried about moving Mum to a care home that I put it off, but I do feel confident that she is well looked after at Burnham Lodge.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your kind words about Burnham Lodge. We are delighted that you are so happy with the care and attention your mother is receiving from our wonderful team. Our aim is always to make residents, and indeed their families and loved ones, feel as if they are at home and that you are all part of the extended Hartford Care family. Our Burnham team will be thrilled with your lovely review.

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Overall Experience  Overall Experience 5.0 out of 5

A lovely home with caring staff who looked after my godfather to a very high standard. He enjoyed his time at Burnham Lodge and I was always pleased to see how happy he was. The staff were all excellent, really caring and supportive and made his time here very enjoyable with high standards of care and
nursing. Communication was excellent and, overall, I could not ask for a better service.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

What a lovely review. Thank you so much for your kind words about Burnham Lodge. It is so heartening to hear that your godfather enjoyed his time there and was happy during his stay. We shall pass on your comments to our wonderful Burnham team so they are aware of how satisfied you were with their high standards of care for your loved one.

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Overall Experience  Overall Experience 4.0 out of 5

My wife took up residence in Burnham Lodge early in October and the carers and nurses there have succeeded in making her comfortable in her new surroundings in a friendly, efficient and good-humoured way. There is good feedback between all staff and family members which is much appreciated. There is
a happy atmosphere at the lodge and we are pleased that it was our choice for her nursing home.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your lovely comments about Burnham Lodge. We are so glad you feel you made the right choice for your wife in making the Lodge her nursing home and that you are happy with the way she is being cared for in its friendly, happy atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

Burnham Lodge is situated in a wooded area and has well-tended lawns and is surrounded by beautiful ancient trees. The household and nursing staff are kind and attentive to the needs of the old and infirm people in their care and the lodge is clean and warm. To sum up, I must say that I felt safe and
secure at all times during my stay. My sincere thanks to all the staff at Burnham Lodge.

Reply from Alison Reijman, PR Coordinator at Burnham Lodge

Thank you so much for your lovely review of Burnham Lodge. We are so pleased you felt safe and secure during your stay, and that you enjoyed the beautiful surroundings. We shall pass on your thanks to all the staff there.

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Current Review Score: 10.0 (9.973)

Overview of Review Score

The Review Score of 10 (9.973) out of 10 for Burnham Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.973 for Burnham Lodge is calculated as follows: ( (179 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 183 Ratings = 4.973

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Burnham Lodge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jun 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (9)

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Meet the Team (2)

Monica

Monica Katinas

Job Title: Home Manager

Joined: 2021

Welcome to Burnham Lodge, a home where no goal is unachievable. As part of Hartford Care, Burnham Lodge is a place where all of us, staff, residents, and visitors, can experience warmth and comfort.


I am extremely proud to be a part of the Hartford Care family and privileged to lead a team of committed and professional people who truly go the extra mile to fill the lives of our residents with happiness, fun, and purpose.

Daria

Daria Wojcik

Job Title: Deputy Manager

Joined: 2024

My name is Daria, and I’ve had the privilege of working at Burnham Lodge Nursing Home for over two years. I’m excited to support Burnham Lodge as a Deputy Manager and continue growing in my career. I've been a nurse for eight years, throughout my career, I’ve worked extensively in the learning disability and dementia care sectors, which has fueled my passion for providing person-centred care.


I love bringing smiles to people’s faces through outstanding care, which keeps me motivated every day. I’m particularly passionate about dementia care and wanted to work for an organisation where ‘people matter’.


At Burnham Lodge, my positivity and enthusiasm are not only supported but encouraged, and that makes all the difference.


While some days can be challenging, I always find moments that remind me why I love working in care—whether it’s a resident’s smile, hearing their life stories, or sharing an emotional moment with a colleague.


I’m excited to continue developing in this rewarding field and make an even greater difference in the lives of those I care for.

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