Mandeville Grange Nursing Home

201/203 Wendover Road, Aylesbury HP21 9PB
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9.7 91 Reviews
  • Mandeville Grange Nursing Home, Aylesbury
As a family-owned and operated care home with over 40 years of heartfelt dedication, they understand how important it is to find a place that truly feels like home for your loved one. Their boutique-style setting is thoughtfully designed to nurture warmth, connection, and a genuine sense of family. At the heart of their home is a stable, caring team—many of whom have been with the company for years—who build lasting relationships founded on compassion, trust, and respect. Guided by their highly experienced management team, they provide continuity, personalised attention, and consistently high standards of care, ensuring family members feel valued, comfortable, and secure each day.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Nursing Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1850

These prices are only a guideline, please contact Mandeville Grange Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Dorina Deak (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (1)

Visiting

  • Visits can be booked in advance through the Home Manager.

Parking

  • The home has ample parking facilities.

Mandeville Grange Nursing Home Reviews (91)

9.7

Mandeville Grange Nursing Home has a Review Score of 9.7 (9.653) out of 10, based on 34 reviews in the last 2 years.
Over all time Mandeville Grange Nursing Home has 91 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mandeville Grange Nursing Home
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Total of 91, showing 21-40
Review from Geoffrey M (Son of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first visit to view Mandeville Grange, I was completely put at ease regarding my mother being cared for properly and compassionately and was very happy and reassured when she finally moved in. The staff are all very committed and caring and I feel my mother's health and well-being will be the
best it could be and I am certain she will enjoy her life at Mandeville Grange.
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Review from C N (Daughter of Resident) published on 31 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my Dad became elderly and unwell, he was unable to stay at home. I was very fortunate to find Mandeville Grange for him. The manager is very capable and experienced. The staff are extremely patient, kind, and caring. They are motivated and knowledgeable as well as friendly to residents and families.
They took great care of my Dad, with personal care, keeping his mind stimulated and catering to him. Lovely people who delivered a professional and caring service,
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Review from S D (Daughter of Resident) published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father recently passed away peacefully in Mandeville Grange after being a resident there for almost 3 years. The staff were always very caring, friendly and helpful and during his last few days of life, they were especially lovely to him and to us his family.
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Review from Ann B (Wife of Resident) published on 2 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Upon my initial visit to Mandeville Grange, I was totally impressed. Greeted at the front door with a big smile from one of the carers, I was shown to my husband's prospective room. Clean and tidy with wardrobes and television. Lovely smell of homecooked fish and chips coming from the kitchen. Nice
sized lounge and dining room. All the staff were welcoming and helpful, with a long list of activities available for the residents.
My husband moved in early 22/11/2023 and was upgraded to a room with a self-contained wet room and toilet a good size and welcoming.
Since his arrival, my husband has been involved in all the activities and settled in very quickly. He is exceedingly well looked after. All the staff are attentive and very caring. The home is clean and well-maintained, and from my observation, the residents are very happy and relaxed. The beds are made daily and all clothing changed daily, washed and hung back again in the wardrobes. I highly recommend this home for their caring and attentive staff.
Reply from Rishi Dhot, Head of Strategy at Mandeville Grange Nursing Home

Our team is delighted with this feedback, thank you!

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Review from D W (Daughter of Resident) published on 6 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The kindness, care, love and humour shown to Mum was wonderful by all the staff at Mandeville Grange. Knowing she was safe and comfortable gave us great peace of mind. When Mum died, the care, respect and kindness continued and extended to all her family.
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Review from Eleanor D (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A care home that genuinely cares. My mum's care was excellent helped by attentive, friendly and thoughtful staff. The manager was excellent and handled all situations with sensitivity and care.
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Review from Sallie D (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are caring, friendly and understanding. They understand my dad's physical and mental health problems and do their best to keep him as happy and content as possible. The home is always welcoming and very clean.
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Review from Marcelle M (Friend of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care home is now efficient with pleasant and caring staff. The resident is very happy there and says the staff are very friendly. The resident is looking very well and I do think she has gained a little weight.
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Review from A H (Brother-in-law of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When a relative has to go into a care home for any reason, it can be a very stressful time for the resident and their relatives. We (the family) are absolutely amazed at the care and attention given to my sister-in-law. She is so well looked after and cared for. The staff cannot be praised enough for
the care they give her. Every little thing she asked for is attended to. You have our very grateful thanks!
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Review from A H (Niece of Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been at Mandeville Grange for 2 years and there has been a big improvement in her physical wellbeing. All staff are caring and friendly and the manager is always on hand to discuss any issues. The rooms are clean and tidy. There are always plenty of activities for residents and a lovely
garden to enjoy in the summer months. It is a true home from home where my aunt is safe and well cared for.
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Review from Dorothy P (Respite Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Enjoyed a two-week stay. Comfortable room. Staff are wonderful. Food men was very good.
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Review from Michelle V (Relative of Resident) published on 21 December 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
My initial thoughts were the home seemed caring and homely, but when I asked questions about my relative, I was shouted at by the home manager which then set a pattern of her being abusive to me. After about a month my relative was mentally suffering so I taped them and was astounded to realise that
some of the staff were mentally abusing her to the point she could not talk for 3 months. My relative has now moved and she's now back to her normal self. If you love your relative, I would think twice before sending them there. They are not what they appear to be.
Reply from T. Dhot, Operations Chiltern Care Services at Mandeville Grange Nursing Home

Dear Michelle, we were extremely disappointed to read your review.
As a team we cared for your relative from her admission to Mandeville Grange on the 6th March this year, two months later at her care review, by your own admission your relative had never been happier and you were very complimentary about the care provided.
Sadly there was a breakdown in relationship between you and our staff team.
As detailed in the meeting held, we can not tolerate shouting or abuse towards our staff and you were requested to speak to our Manager in a respectful tone going forwards.
We were saddened that we could no longer meet your relative’s care needs and as such gave notice for her to find a better suited care setting.
We welcome constructive criticism and feedback as we are continually striving to improve our service.
However, we do not believe your review is reflective of the standard of care our team provides.

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Review from M R (Wife of Resident) published on 9 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such kind, caring and compassionate staff. A very peaceful and welcoming home for residents and visitors. A beautiful, tranquil home and gardens.
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Review from J A (Resident) published on 11 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
If you need good care, Mandeville Grange Nursing Home is the choice to make. You are treated well and your understanding is respected.
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Review from A I (Partner of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the home very good for visiting family and clean. Also, good parking and the staff are very polite and welcoming to visitors to the home.
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Review from A E (Son of Resident) published on 30 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother stayed at Mandeville Grange Nursing Home for two weeks - end-of-life care. During that short time, everybody there showed extreme kindness and care when looking after my Mother. I can't recommend them enough.
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Review from Jeraldine W (Daughter of Resident) published on 9 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is ideal for my Mother. Very tranquil, very peaceful, no one rushing about, nice atmosphere. The staff are extremely helpful. They all have a good sense of humour. My Mother seems very happy there which is all one can wish for.
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Review from Rachel G (Daughter of Resident) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring. Mum is well cared for, and it is a home from home. There is a very welcoming atmosphere when you walk into the home. Not the most modern of homes, but that is not what one needs or would want. She has everything she needs. You can see how well looked after she is, and it gives
us peace of mind.
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Review from B W (Resident) assisted by family/friend published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff for their care and dedication. Everyone is very nice and all my needs are met. It knocks spots off the last place I was in. The food is nice and I get ice cream every day! I would recommend Mandeville Grange to anyone looking for care.
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Review from Jane W (Daughter of Resident) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot praise the manager and her team enough. I moved my Father to Mandeville Grange after he received poor care in another home. Dad's needs are fully met by attentive staff. My dad's whole attitude to life has changed, he is now smiling and looks forward to the lovely meals provided. Thank you to
all that work at Mandeville Grange for your help and support with dad. 5 Star.
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Current Review Score: 9.7 (9.653)

Overview of Review Score

The Review Score of 9.7 (9.653) out of 10 for Mandeville Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.653 for Mandeville Grange Nursing Home is calculated as follows: ( (304 Excellents x 5) + (75 Goods x 4) + (10 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 400 Ratings = 4.653
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mandeville Grange Nursing Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jan 2025

Overall Inadequate

  • Caring Good
  • Effective Inadequate
  • Responsive Good
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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