Highclere Care Home

Overall, we cannot thank the staff enough for how they treated Mum and us as a family. Really top class.

I can't speak highly enough of the staff. They went above and beyond when looking after my mum for her last few months of life. They got to know her, took time out of their busy schedules to talk to her, paint her nails and did everything they could to maintain her dignity and comfort at a difficult time. Our family feels so lucky and grateful to have found Highclere.

They became our friends and we will miss them all dearly.

A very nice, clean, friendly home. By far the best that my wife has been in during the last thirty-plus years. I can thoroughly recommend Highclere Care Home.

I have always found the staff friendly and helpful. It is always clean and tidy. My mother is well looked after and refers to everyone as 'family'.

My aunt was in the care home for nine years. She was well cared for during this time. the staff were at all times, kind and respectful to her as she found it difficult to adjust. As her health deteriorated she relied on more and more help which she received. In her final days, the kindness and care that she received were wonderful and her last days were very comfortable and stress-free for everyone. Thank you to all Highclere staff for making a sad time more bearable.

My sister and I are very grateful for the loving care my mom has received since she came to Highclere. All the staff are lovely, and nothing is too much trouble.

My mother has been a resident at Highclere for over 5 years. During that time, she has received excellent care for the vast majority of the time, enjoyed the activities provided, and been treated with dignity and respect. Added to that, the carers and nurses genuinely care for the people they are looking after. It is not just a job for them. She died this month, July. I was quite overwhelmed by the genuine concern and support shown to her and the family. There was nothing I could say to the staff or management that was not taken into serious consideration. It felt like we were a team together, as one of the nurses said to me and it was true. My only reservation is the cleanliness of her bedroom at times. Overall, we are hugely appreciative of the staff and management at Highclere and would recommend it to any of our friends.

I have been very well treated by all here and would be happy to recommend it to everyone.

The accommodation was not suited to my condition (dislocated left shoulder). The grab handle and toilet roll were on my left-hand side. My bed was difficult to get out of. I would have preferred the hand basin in the bathroom, so I could wash my hands after using the toilet.

Sadly, Dad was only at Highclere Care Home for three weeks but I could not have wished for anywhere better. The care he received was second to none. There were nurses and attendance 24 hours a day. Everyone was so friendly, caring and professional. The home had a lovely atmosphere. The rooms were spacious, encouraging you to bring in all your home comforts. I would not hesitate to recommend Highclere to anyone.

My father moved into your nursing home for the last seven weeks of his life. Your nursing staff were excellent. Very caring, professional and always kept me up to date with his health. The care staff were helpful and friendly and treated him with dignity and the right amount of personal friendliness. All in all, it was a very positive experience, under difficult circumstances. My father said he was in the best place and felt cared for.

The care and compassion are 100%. The staff listen to you - you are treated with dignity. The cleanliness is outstanding. If you have a problem, they will do their best to help. I will recommend anybody to Highclere Care Home for care and or treatment.

My wife has suffered with advancing dementia for several years but I was in hospital when she was admitted to Highclere Care Home. I therefore didn't have much control over events. I found my fears groundless, however, when I saw her. She was treated with consideration and kindness and couldn't have been better looked after anywhere. Thank you Highclere.

My father was only there for 6 days, but in that time he was very happy.

My mother came to Highclere Care Home for respite care due to having a fall and fracturing her pelvic bone in two places. The staff have been absolutely wonderful to her. Mum is hard of hearing and being 102 years old I was concerned as to how she would be cared for. I had no need to worry, all the staff involved caring for Mum have treated her with the utmost respect and kindness. Mum did not want to leave when it was time for her to leave. That's how good it is.

Thank you again.

My mother came to Highclere Care Home for palliative care after a short stay in hospital. Sadly she passed away only two weeks later but the care she received was exceptional. All the staff were compassionate, kind, professional and efficient. Everything was always so neat, tidy and clean and the food looked and smelt wonderful. It was an extremely difficult time but they showed the family so much support and care too. Thank you so much to all at Highclere.

The staff are extremely competent and caring and kind. The home is very well run. A great deal of thought has gone into making the residents feel at home and providing them with interesting and stimulating activities. My mother has particularly enjoyed pet visits. eg. the shetland ponies.

My mother who is 91 came to Highclere Care Home for rehabilitation post 6 weeks in hospital a year ago. Highclere offers excellent care and was so good she has remained here, On research of care homes in Milton Keynes it is one the best. Excellent manager nurses and staff. Very good Covid protocols, compact size with 40 residents. Would highly recommend.