Bletchley House

Beaverbrook Court, Bletchley, Milton Keynes MK3 7JS
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9.7 92 Reviews
  • Bletchley House, Milton Keynes
Bletchley House Care Home provides a beautiful environment for residents to live well, including spacious and well appointed bedrooms, some with ensuite wet rooms and access to spacious lounges and dining room.

Refurbished, and also rated GOOD by PAMMS in 2024, the home also has a music and movie room, a hair salon and fantastic gardens to enjoy.

A wide variety of activities and entertainment are regularly available, organised by a dedicated activities coordinator and a first-class dining experience is enjoyed, courtesy of a talented chef.

The friendly team are experienced, and passionate about providing quality care for their residents and ensuring that they are supported to live a life of their choosing.

If you are looking for a care home in the Milton Keynes area, you can be certain that Bletchley House provides one of the best all round experiences and is a superb choice for you, or your loved one.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1300
  • Self-Funded Residential Dementia Care: £1300 – £1300
  • Self-Funded Nursing Care: £1500 – £1500
  • Self-Funded Nursing Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £1700

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Bletchley House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Julie Ricci (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Upon completion of pre-admission policy assessment to establish needs of prospective resident.
  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (44)
  • Single Rooms with Ensuite Wet Room (44)

Visiting

  • Anytime, family are able to dine with relatives should they choose.

Parking

  • Disabled parking available outside the home and ample spaces for guest parking in the car park adjacent to the home.

Bletchley House Reviews (92)

9.7

Bletchley House has a Review Score of 9.7 (9.662) out of 10, based on 41 reviews in the last 2 years.
Over all time Bletchley House has 92 reviews.

Overall Experience
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Date Published
  • 92
  • 10
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  • 41
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Reviewer Connection to Bletchley House
  • 21
  • 16
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  • 10
  • 5
  • 3
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  • 2
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  • 1
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Total of 92, showing 81-92
Review from Alicia (Regular Volunteer) published on 19 October 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very very good service with friendly staff. Would definitely recommend. There are good activities and good entertainment, with loads of lovely residents.
Reply from Melissa Lawerence, Marketing Coordinator at Bletchley House

Wonderful, thank you for your review- Best regards.

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Review from Sandy M (Friend of Resident) published on 19 October 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Bletchley House always has a warm welcome and a cup of tea on offer when we visit. The staff are always cheerful and nothing seems too much trouble for them.
Reply from Melissa Lawerence, Marketing Coordinator at Bletchley House

Wonderful comment, we really appreciate your feedback, and our staff will be pleased to know that they are doing an excellent job- Best regards.

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Review from Ron H (Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy here, it is a good home.
Reply from Melissa Lawerence, Marketing Coordinator at Bletchley House

Thank you very much Ron!

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Review from S M (Resident) published on 12 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
August, short staff. Tea trolley occasionally missed out in afternoon and tea time, in very hot weather. People get dehydrated and not being taken downstairs for lunch mostly at the weekends. People with dementia keep coming in my room, all hours shouting and swearing and touching my stuff.
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Review from Lesley B (Niece of Resident) published on 9 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie was a resident for over a year, the staff were all friendly and very helpful, we were kept informed about my aunties needs , nothing was to much trouble, she made friends not only residents but with the staff, sadly she passed away but for her last remaining days the staff were with her all
the time, they even came in on their days off to sit with her and that goes a long way at a sad time. I can highly recommend this care home.
Reply from Melissa Lawerence, Marketing Coordintaor at Bletchley House

Thank you very much for your kind and wonderful review, we are glad you have positive experiences visiting your auntie at Bletchley House, we really appreciate your feedback- Many thanks.

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Review from Colin C (Husband of Resident) published on 5 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and management are very helpful and caring.
Reply from Melissa Lawerence, Marketing Coordintaor at Bletchley House

Thank you for writing a great review - Kind regards.

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Review from Anne C (Daughter of Resident) published on 16 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care offered to my mother has been exceptional. Staff are kind and always offer help when asked.
General cleanliness is good. No complaints about the food, in fact, the staff are very willing to find alternatives if required.
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Review from J T (Daughter of Resident) published on 16 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care for my mother is very good, the carers have a professional manner when dealing with her needs (washing, dressing, movement). Sadly, with her suffering from dementia, her memory is not good, but she still keeps smiling. She has a good relationship with the staff and they can still have a laugh.


She

always looks well presented (clothes, hair etc), eats well and enjoys talking to other residents when she goes to the communal lounge/dining room.
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Review from Kennith W (Resident) assisted by family/friend published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the home is excellent. I have spent a lot of time in my life in/out of the hospital but the treatment I have here has been excellent and staff look after me very well. Excellent care.
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Review from Bev P (Daughter of Resident) published on 16 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found this home on my birthday and we moved mum to this home in May 2016 after experiencing problems in a previous home. She was in a sorry state.
The staff at Bletchley House have cared for her and loved her every day since. They helped bring her from the brink of death into a place where she was
almost "up and about" again.
2 weeks ago she had another stroke. She was not expected to survive. I practically moved in and they didn't complain, they allowed us to spend as much time with her as we needed.
The staff didn't give up on her. They have continued to care for her and love her. Today she started eating again - yet again brought from the very brink of death. We don't know how long for, but I do know that she will stay as Bletchley House until the end.


Yes, there are sometimes staff shortages, but ALL of the staff work extremely hard to ensure a consistent level of care.


I am proud to be able to give reference to the home as they have indeed been a blessing.

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Review from Richard V (Son of Resident) published on 16 August 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
A lot of staff have left but are only slowly being replaced, so the use of agency staff is not ideal. Similar problems in the kitchen - the food is not as good as expected and they do not appear to have a proper chef yet.
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Review from Louise J (Granddaughter of Resident) published on 16 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff, welcoming, lovely service, manager and reception staff are great. Rooms are lovely and maintenance is a great guy.
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Current Review Score: 9.7 (9.662)

Overview of Review Score

The Review Score of 9.7 (9.662) out of 10 for Bletchley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.662 for Bletchley House is calculated as follows: ( (331 Excellents x 5) + (121 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 470 Ratings = 4.662
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bletchley House is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Julie

Julie Ricci

Job Title: Acting Care Home Manager Joined: 2021

Julie began her career in the care industry in 2010, first as a marketer, then as a deputy manager, and finally as a Registered Manager in 2015.  Julie is committed to providing the highest level of person-centred care to residents and their families, ensuring that Bletchley House feels like a home away from home.


She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bletchley House to verify any information. View our terms and conditions. Bletchley House has an Enhanced Service - more info.