Bletchley House, Milton Keynes, Buckinghamshire
Bletchley House, Milton Keynes, Buckinghamshire
Bletchley House, Milton Keynes, Buckinghamshire

Bletchley House is a forty-four capacity Milton Keynes care facility ideal for those looking to achieve a relaxing day-to-day environment in which to enjoy their retirement while receiving residential care.

The care packages are tailored to be appropriate to individual circumstances, respecting the privacy and dignity of those involved and keen to ensure users feel at home within the accommodation.

A versatile service thanks to a wide range of care expertise, Bletchley House can also offer respite and convalescence care and is suitable for wheelchair access.

Group: Gold Care Homes

Person in charge: Monika Kokai (Manager)

Local Authority / Social Services: Milton Keynes Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment • Speech Impairment

Admission Information: Ages 65+.

Single Rooms: 44

Rooms with ensuite WC: 44

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Bletchley House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Bletchley House has a Review Score of 8.3 (8.327)

The Review Score of 8.3 (maximum of 10) for Bletchley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Bletchley House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.486 for Bletchley House is calculated as follows: ( (45 Excellents x 5) + (17 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 72 Ratings = 4.486

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.841 Points relating to the number of positive Reviews for Bletchley House is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 3 Reviews ÷ 8.8 Target = 0.341

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bletchley House?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bletchley House

  • Daughter of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1

The care offered to my mother has been exceptional. Staff are kind and always offer help when asked.
General cleanliness is good. No complaints about the food, in fact, the staff are very willing to find alternatives if required.

How likely would you be to recommend Bletchley House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The care for my mother is very good, the carers have a professional manner when dealing with her needs (washing, dressing, movement). Sadly, with her suffering from dementia, her memory is not good, but she still keeps smiling. She has a good relationship with the staff and they can still have a laugh.

She always looks well presented (clothes, hair etc), eats well and enjoys talking to other residents when she goes to the communal lounge/dining room.

How likely would you be to recommend Bletchley House? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I think the home is excellent. I have spent a lot of time in my life in/out of the hospital but the treatment I have here has been excellent and staff look after me very well. Excellent care.

How likely would you be to recommend Bletchley House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found this home on my birthday and we moved mum to this home in May 2016 after experiencing problems in a previous home. She was in a sorry state.
The staff at Bletchley House have cared for her and loved her every day since. They helped bring her from the brink of death into a place where she was almost "up and about" again.
2 weeks ago she had another stroke. She was not expected to survive. I practically moved in and they didn't complain, they allowed us to spend as much time with her as we needed.
The staff didn't give up on her. They have continued to care for her and love her. Today she started eating again - yet again brought from the very brink of death. We don't know how long for, but I do know that she will stay as Bletchley House until the end.

Yes, there are sometimes staff shortages, but ALL of the staff work extremely hard to ensure a consistent level of care.

I am proud to be able to give reference to the home as they have indeed been a blessing.

How likely would you be to recommend Bletchley House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A lot of staff have left but are only slowly being replaced, so the use of agency staff is not ideal. Similar problems in the kitchen - the food is not as good as expected and they do not appear to have a proper chef yet.

How likely would you be to recommend Bletchley House? Neither Unlikely or Likely

Average Rating: 

 4 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Friendly staff, welcoming, lovely service, manager and reception staff are great. Rooms are lovely and maintenance is a great guy.

How likely would you be to recommend Bletchley House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Bletchley House

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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