Bletchley House

Beaverbrook Court, Bletchley, Milton Keynes MK3 7JS
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9.7 92 Reviews
  • Bletchley House, Milton Keynes
Bletchley House Care Home provides a beautiful environment for residents to live well, including spacious and well appointed bedrooms, some with ensuite wet rooms and access to spacious lounges and dining room.

Refurbished, and also rated GOOD by PAMMS in 2024, the home also has a music and movie room, a hair salon and fantastic gardens to enjoy.

A wide variety of activities and entertainment are regularly available, organised by a dedicated activities coordinator and a first-class dining experience is enjoyed, courtesy of a talented chef.

The friendly team are experienced, and passionate about providing quality care for their residents and ensuring that they are supported to live a life of their choosing.

If you are looking for a care home in the Milton Keynes area, you can be certain that Bletchley House provides one of the best all round experiences and is a superb choice for you, or your loved one.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1300
  • Self-Funded Residential Dementia Care: £1300 – £1300
  • Self-Funded Nursing Care: £1500 – £1500
  • Self-Funded Nursing Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £1700

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Bletchley House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Julie Ricci (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Upon completion of pre-admission policy assessment to establish needs of prospective resident.
  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (44)
  • Single Rooms with Ensuite Wet Room (44)

Visiting

  • Anytime, family are able to dine with relatives should they choose.

Parking

  • Disabled parking available outside the home and ample spaces for guest parking in the car park adjacent to the home.

Bletchley House Reviews (92)

9.7

Bletchley House has a Review Score of 9.7 (9.662) out of 10, based on 41 reviews in the last 2 years.
Over all time Bletchley House has 92 reviews.

Overall Experience
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Date Published
  • 92
  • 10
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  • 41
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Reviewer Connection to Bletchley House
  • 21
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  • 10
  • 5
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  • 1
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Total of 92, showing 1-20
Review from Susan F (Friend of Resident) published on 11 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited and interacted with many of the residents enjoying coffee morning on Wednesday and seeing my friend.
I have also enjoyed the entertainment that has been provided on afternoon and all residents as well as myself have join in and have enjoyed it
the staff are very friendly from the cleaner
to management
I enjoy visiting and there is always a warm welcome
Reply from Julie Ricci, Home Manager at Bletchley House

I am so pleased you enjoy visiting and joining in with activities, it means so much to the team. Regards,

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Review from S W (Son of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is happy and well looked after. Room is nice, staff are great and caring. Access to visit is good and facilities provide for various types of entertainment. Overall the experience has been great.
Reply from Julie, Home Manager at Bletchley House

Thank you for taking the time to share your experience.

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Review from C B (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been very kind, caring and compassionate to our whole family after our father passed away peacefully after a short illness, leaving our mother safely in their care.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing your experience of our home and the care we provide at such a difficult time for you and your family. Kind regards,

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Review from Susan S (Friend of Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like coming here to see the people here every Wednesday.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for your review! It's always a pleasure to see you an we look forward to welcoming you again soon.

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Review from J H (Daughter of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both parents were admitted at the beginning of March as Dad was fast-tracked for palliative care and he was Mum's carer. He was given enough time to ensure that Mum was comfortable & being well-cared for when he passed away. His care, alone, was very good and he was comfortable & content in his last
days. The staff, overall, were exceptional and so very caring, and he passed very peacefully
Mum continues to be well-cared for in his absence.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing your experience of our home and the care we provided at such a difficult time for you and your family. It was our privilege to support your dad, albeit for too brief a time and we will continue to care for your mum.

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Review from Neil C (Son of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was very poorly and needed special care which the team at Bletchley House provided. Everyone were so very caring and understanding. The home is very clean and very well managed. Thank you doesn't cover the support and care provided by all of the team.
Reply from Julie, Home Manager at Bletchley House

Thank you for sharing your experience of our home and the care we provide. Best wishes.

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Review from Carolyn O (Daughter of Resident) published on 30 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was moved to Bletchley House from hospital we noticed within a few days how much better she was, all the things she couldn't do ie eating sitting up. Mum is so happy at Bletchley House. The staff are amazing.
Reply from Julie, Home Manager at Bletchley House

Thank you for sharing your experience, i'm delighted that Mum is happy here and it is our pleasure to care for her.

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Review from Roy B (Son of Resident) published on 22 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff warm + clean home. Mum seems quite happy and content here.
Reply from Julie Ricci, Home Manager at Bletchley House

Thanks for leaving us a review. Best wishes

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Review from Lesley Y (Daughter of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was transferred from hospital 28 Feb 2025. No concerns at the time of completing.
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Review from Christine S (Respite Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Used Bletchley House Care Home for respite care following a spell in hospital.
Reply from Julie Ritchie, Home Manager at Bletchley House

Thank you for staying with us, and for taking the time to leave us a review. Wishing you continued good health, Julie.

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Review from Margaret E (Friend of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home lounge + dining room beautiful. Our friend is so well looked after such a change in her. Everybody so friendly lovely atmosphere.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for your kind words. Warmest wishes, Julie

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Review from Phil E (Friend of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to visit our friend and found Bletchley house a fantastic place. She is well looked after and has improved after being moved from hospital. The care and help she gets is second to none. The staff are lovely.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing your experience of our home, it's greatly appreciated. Warm wishes, Julie

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Review from C L (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A good, caring home. They took my dad in, who had brain cancer, and looked after him in his last months. All staff were very good to him and the family - from the cleaners to the kitchen staff, to the carers, nurses and managers. All were kind.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for your kind review. It was truly our pleasure to care for your father.

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Review from Shahen A (Son-in-law of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law was a resident here for the last few months of his life. He was always treated with kindness and dignity. I especially would like to mention that for over a month, this nursing home also cared for his elderly mother, when she came over from Malaysia to see him. They kept her, fed her
and helped with all of her needs. Thank you.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for taking the time to share your experience of our home. Your kind words are greatly appreciated and it remains our pleasure to have cared for your father-in-law.

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Review from Carole W (Relative of Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found Bletchley House to be very welcoming, staff are approachable and friendly. The accommodation is very nice and cosy. Good sized rooms with everything that's needed for a happy stay.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing your experience of our home. We're thrilled you are happy!

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Review from B C (Brother-in-law of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the time my brother-in-law was being discharged from hospital, until he passed away early this morning, the staff at Bletchley House were exceptional and excellent. Both in the provison of the palliative care as well as the emotional support. And not just for the patient but also for relatives.
The
knowledge and wisdom exhibited by the nurses, care workers and managers were 5 stars, and a blessing to our society.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing this deeply personal experience of our home and at such a difficult time for you and your family. We couldn't ask for better validation that what we do makes a difference to our residents and their families and friends. With warmest wishes, Julie.

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Review from D S (Husband of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife says it's been alright and she enjoyed her dinners.
Reply from Julie Ricci, Care Home Manager at Bletchley House

Thank you for your feedback! We're delighted to hear your wife has enjoyed her dinners and found everything alright. We aim to keep her experience positive and satisfying. Regards, Julie.

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Review from Joshua C (Nephew of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After seeing the care given to my uncle, I believe Bletchley House is a good place. They show genuine care for others which is what he and my family needed at this time. Thank you all for the positive experience that you bring.
Reply from Julie Ritchie, Home Manager at Bletchley House

Thank you for taking the time to share your experience, I will pass on your positive feedback to the team. Best wishes, Julie.

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Review from Francis G (Son of Resident) published on 15 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been well looked after and treat very kindly. The care staff have been amazing.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for leaving us a review. Best wishes, Julie

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Review from Sally G (Daughter-in-law of Resident) published on 15 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father in law has been very happy here. He loved and got on very well with all the staff. He has been treated very kindly by you all.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing your experience. With best wishes, Julie

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Current Review Score: 9.7 (9.662)

Overview of Review Score

The Review Score of 9.7 (9.662) out of 10 for Bletchley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.662 for Bletchley House is calculated as follows: ( (331 Excellents x 5) + (121 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 470 Ratings = 4.662
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bletchley House is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Julie

Julie Ricci

Job Title: Acting Care Home Manager Joined: 2021

Julie began her career in the care industry in 2010, first as a marketer, then as a deputy manager, and finally as a Registered Manager in 2015.  Julie is committed to providing the highest level of person-centred care to residents and their families, ensuring that Bletchley House feels like a home away from home.


She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.

Frequently Asked Questions about Bletchley House

What types of Care is Bletchley House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bletchley House have?

There are 44 Single Rooms.

What are the Facilities & Services at Bletchley House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bletchley House to the centre of Milton Keynes?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bletchley House to verify any information. View our terms and conditions. Bletchley House has an Enhanced Service - more info.