Bletchley House

Beaverbrook Court, Bletchley, Milton Keynes MK3 7JS
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9.7 92 Reviews
  • Bletchley House, Milton Keynes
Bletchley House Care Home provides a beautiful environment for residents to live well, including spacious and well appointed bedrooms, some with ensuite wet rooms and access to spacious lounges and dining room.

Refurbished, and also rated GOOD by PAMMS in 2024, the home also has a music and movie room, a hair salon and fantastic gardens to enjoy.

A wide variety of activities and entertainment are regularly available, organised by a dedicated activities coordinator and a first-class dining experience is enjoyed, courtesy of a talented chef.

The friendly team are experienced, and passionate about providing quality care for their residents and ensuring that they are supported to live a life of their choosing.

If you are looking for a care home in the Milton Keynes area, you can be certain that Bletchley House provides one of the best all round experiences and is a superb choice for you, or your loved one.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1300
  • Self-Funded Residential Dementia Care: £1300 – £1300
  • Self-Funded Nursing Care: £1500 – £1500
  • Self-Funded Nursing Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £1700

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Bletchley House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Julie Ricci (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Upon completion of pre-admission policy assessment to establish needs of prospective resident.
  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (44)
  • Single Rooms with Ensuite Wet Room (44)

Visiting

  • Anytime, family are able to dine with relatives should they choose.

Parking

  • Disabled parking available outside the home and ample spaces for guest parking in the car park adjacent to the home.

Bletchley House Reviews (92)

9.7

Bletchley House has a Review Score of 9.7 (9.662) out of 10, based on 41 reviews in the last 2 years.
Over all time Bletchley House has 92 reviews.

Overall Experience
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Date Published
  • 92
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Reviewer Connection to Bletchley House
  • 21
  • 16
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  • 10
  • 5
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  • 1
  • 1
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Total of 92, showing 41-60
Review from Chas F (Son of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally looking after Mum very well but she needs more opportunity for social events and games etc. Mum's mental health, depression, suffer otherwise.
Room rate has gone up three times in twelve months, a cost increase of over 20% which is excessive.
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Review from J C (Friend of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother and I visit a friend at Bletchley House we find it very friendly, clean and get invited to events. Which are entertaining and we have a good laugh with our friend. Lovely staff very accommodating.
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Review from T E (Regular Volunteer) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited today, as a member of the church where I'm a minister. As visitor I cannot comment on everything but I've been impressed by the friendliness and care of the staff.
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Review from Helena S (Stepdaughter of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff lovely.
The resident is well cared for and seems happy, although she is very confused and gets regular reassurance.
Happy with the service.
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Review from Aidan P (Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was great. Quick response and was offered a drink when arriving.
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Review from David S (Friend of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although we know our friend would prefer not to have to be here, she feels there are far worse places to be and, overall, she is comfortable and well looked after. The staff are kind and attentive to her needs.
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Review from Tony C (Son of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had no problems.
Caring staff.
Well looked after.
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Review from G B (Son of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been here since March 2020, just before the pandemic. Throughout that time both him and I have been satisfied with the level of care and support that he has received. We were a bit concerned about the management of the home when there regular changes of managers, but very satisfied how
the home has been managed recently.
Reply from Chante Woodley, Marketing Coordinator at Bletchley House

Thank you for your feedback, it is important to us. Please do not hesitate to reach out to us if there is anything more we can do to make your father's time with us even more comfortable. We are grateful for the trust you have placed in us and are privileged to be part of your father's journey.

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Review from Jake B (Grandson of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Bletchley House are always friendly and welcoming and I have good peace of mind that my grandad is being well looked after.
Reply from Chante Woodley, Marketing Coordinator at Bletchley House

Thank you for your review! It's great to have you and your granddad as part of our Bletchley House family. Gold Care Homes, strive as a team, to work closely with our residents so we can provide the very best care for everyone in our homes.

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Review from C S (Aunt of Resident) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting Bletchley House for just over 2 years. On the whole, it has been good. However, my concern is that due to her age it is probably not the best placement for her. Nevertheless, she is well looked after and we have no complaints.
Reply from Chante Woodley, Marketing Coordinator at Bletchley House

Thank you for your kind review. At Bletchley House we strive to provide exceptional care to all our residents. Kind regards.

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Review from W H (Daughter of Resident) published on 7 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has recently passed away but in the 18 months that she was at the home she was very happy. The staff are all very friendly and helpful. The way they dealt with Mum's passing was lovely, sensitive and caring. They could not have done more for her.
Reply from Chante Woodley, Marketing Coordinator at Bletchley House

Thank you for you feedback! We are sorry for your loss and extend our deepest condolences. We appreciate your kind words, and we are glad to hear your mum adapted well at Bletchley House. Gold Care Homes are committed to continuously improving all aspects of our care service.

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Review from S B (Regular Volunteer) published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was made to feel very welcome by both staff and residents.
Reply from Priyanka Gadhe, Marketing Administrator at Bletchley House

Thank you for sharing your positive experience. We greatly appreciate your kind words about The Bletchley Care Home. Kind Regards.

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Review from W C (Resident) assisted by family/friend published on 19 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, my experience with Bletchley House is good. Staff are very approachable and call in as they pass my room. Through no fault of the home, I am currently on the first floor and feel isolated, so I don't feel I am taking advantage of the activities downstairs. I admit this is probably my fault
as I don't use the call alarm, but look forward to having a room downstairs when available.
Reply from Chante Woodley, Marketing Coordinator at Bletchley House

Thank you for submitting your review for Bletchley House. We understand your concern and we will contact the home to ensure you will receive your room downstairs as soon as it's available. Your feedback is important to us. Kind regards.

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Review from E W (Son-in-law of Resident) published on 9 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff work hard to ensure residents have all the care and things they need to remain comfortable and secure. Significant improvements having been made thanks to a much more consistent management and staff. This along with more frequent activity sessions, help residents feel more socially included.
Reply from Priyanka Gadhe, Marketing Administrator at Bletchley House

Thank you for sharing your positive feedback of Bletchley House care home. We are delighted to hear that your loved one has been warmly welcomed and has settled in well. Thank you for your kind words about the overall ethos of our facility. We will continue striving to provide a pleasing and exceptional care service for all residents.

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Review from J M (Friend of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended function for the coronation day. The event was very good. Staff seemed very caring and attentive towards the residents and very kind towards visitors. The food was good and plentiful.
Reply from Priyanka Gadhe, Marketing Administrator at Bletchley House

Thank you for sharing your positive experience. We greatly appreciate your kind words about Bletchley House Care Home. Your recommendation means a lot to us. Kind Regards.

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Review from Michael F (Son of Resident) published on 5 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother really enjoys living here, mainly for the companionship of the other residents and the activities on offer. She really enjoys the meals, they are always tasty and the menus on offer are to her taste. The room is spacious and the en-suite is very handy. Sometimes the room could be cleaner,
for example the side table where drinks and food are kept, but the bed sheets etc. are always clean.
Reply from Priyanka Gadhe, Marketing Administrator at Bletchley House

Thank you very much for your kind review about Bletchley House care home.
We are glad to hear that you are satisfied with the quality of care your mom is receiving during her stay. We appreciate your feedback and will continue striving to provide the best care for all our residents. Kind Regards.

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Review from Andy F (Son of Resident) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum's been at Bletchley House for eight weeks. Staff are very helpful and pleasant. Mum says she is comfortable but says it's very noisy and alarms sound throughout the day. I'm concerned about her food, she cannot eat hard foods as she has no teeth, soft food, please! Mum feels very safe here and likes
the staff a lot. Thank you.
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Review from G M (Daughter of Resident) published on 14 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum spent ten days at Bletchley House to convalesce after being unwell and in hospital. The staff at Bletchley House helped her to get stronger and feel more confident. She is now returning home well-rested and well-fed. The carers and management have made her feel very welcome.
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Review from Ian M (Husband of Resident) published on 12 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely impressed with the care that my wife has received with the added bonus of laughter and joking.
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Review from H W (Daughter of Resident) published on 12 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
New management has made great improvement which encourages a friendly atmosphere whilst taking great care of my mum.
I sincerely hope the reintroduction of activities afternoons continues to ensure the residents are motivated and more engaged.
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Current Review Score: 9.7 (9.662)

Overview of Review Score

The Review Score of 9.7 (9.662) out of 10 for Bletchley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.662 for Bletchley House is calculated as follows: ( (331 Excellents x 5) + (121 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 470 Ratings = 4.662
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bletchley House is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Julie

Julie Ricci

Job Title: Acting Care Home Manager Joined: 2021

Julie began her career in the care industry in 2010, first as a marketer, then as a deputy manager, and finally as a Registered Manager in 2015.  Julie is committed to providing the highest level of person-centred care to residents and their families, ensuring that Bletchley House feels like a home away from home.


She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bletchley House to verify any information. View our terms and conditions. Bletchley House has an Enhanced Service - more info.