Bletchley House

Beaverbrook Court, Bletchley, Milton Keynes MK3 7JS
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9.7 92 Reviews
  • Bletchley House, Milton Keynes
Bletchley House Care Home provides a beautiful environment for residents to live well, including spacious and well appointed bedrooms, some with ensuite wet rooms and access to spacious lounges and dining room.

Refurbished, and also rated GOOD by PAMMS in 2024, the home also has a music and movie room, a hair salon and fantastic gardens to enjoy.

A wide variety of activities and entertainment are regularly available, organised by a dedicated activities coordinator and a first-class dining experience is enjoyed, courtesy of a talented chef.

The friendly team are experienced, and passionate about providing quality care for their residents and ensuring that they are supported to live a life of their choosing.

If you are looking for a care home in the Milton Keynes area, you can be certain that Bletchley House provides one of the best all round experiences and is a superb choice for you, or your loved one.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1300
  • Self-Funded Residential Dementia Care: £1300 – £1300
  • Self-Funded Nursing Care: £1500 – £1500
  • Self-Funded Nursing Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1500 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Nursing Care: £1700 – £1700
  • RESPITE Self-Funded Nursing Dementia Care: £1700 – £1700

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Bletchley House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Julie Ricci (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Upon completion of pre-admission policy assessment to establish needs of prospective resident.
  • Ages from 18 to 120

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (44)
  • Single Rooms with Ensuite Wet Room (44)

Visiting

  • Anytime, family are able to dine with relatives should they choose.

Parking

  • Disabled parking available outside the home and ample spaces for guest parking in the car park adjacent to the home.

Bletchley House Reviews (92)

9.7

Bletchley House has a Review Score of 9.7 (9.662) out of 10, based on 41 reviews in the last 2 years.
Over all time Bletchley House has 92 reviews.

Overall Experience
  • 57
  • 32
  • 3
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Date Published
  • 92
  • 10
  • 25
  • 41
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Reviewer Connection to Bletchley House
  • 21
  • 16
  • 15
  • 10
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
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Total of 92, showing 21-40
Review from L H (Daughter of Resident) published on 14 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Management and staff are very caring and kind. Has only been here a few days but feels safe, comfortable and at home.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing this lovely feedback about our staff.

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Review from Tony R (Friend of Resident) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely friendly staff who go out of their way to help residents. The staff are very friendly and helpful.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for this positive feedback. We will be sure to tell our staff your kind words.

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Review from C T (Friend of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very nice and friendly. One member of staff, in particular, is very kind and she is very patient with the patient.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for your lovely feedback on our friendly and caring staff. We'll make sure to pass on your kind words to the team.

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Review from K X (Friend of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly, patient towards residents, slow to talk to them, make them feel comfortable and feel cared for. The environment is calm and clean.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing this wonderful feedback on our team and our home. We'll be sure to pass on your kind words to the staff who work hard to create a calm, caring and comfortable space for all our residents.

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Review from Carole D (Partner of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Home was good in caring for my partner. Just had a few problems but all ok once sorted.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for sharing your experience of Bletchley House. Kind regards, Julie.

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Review from S S (Daughter of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bletchley House has such a lovely and relaxed feel to it. All the staff are so friendly and you feel comfortable and assured with the high level of care. We knew as a family we wanted our Mum to come here.
Reply from Julie Ricci, Care Home Manager at Bletchley House

Thank you so much for your kind words. We are delighted to hear that Bletchley House provided the friendly, relaxed, and caring environment you and your family were looking for!

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Review from Robert F (Brother of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We came to visit my sister from Lowestoft in Suffolk, this was our second visit. I brought my wife and daughter. I had been a while between our visits, as the journey takes about three hours. My sister had just had her birthday and was very happy. We were so pleased with her general care, and she was
happy to introduce us to all her friends and staff members. It was quite a hot day, and the sitting room was cool and well ventilated.
Reply from Julie Ricci, Home Manager at Bletchley House

We are so pleased to hear you enjoyed your visit and that your sister is happy at our home. Thank you for your kind words. Warm Wishes.

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Review from Sheila R (Wife of Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has lived at Bletchley House since 2018. He came here for palliative care at that time, and amazingly, he is still with us!
A testimony to his care and health since then.
The staff are always here to listen, and if any concerns, they are quickly dealt with.
I am pleased with his level
of care and communication if I am not able to visit, as often as I used to.
Residents appear well and settled in the home.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you so much for your kind words about the care your husband has received in our home. I will be sure to share your review with the rest of the team. Best Wishes.

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Review from Julie H (Daughter of Resident) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is extremely happy and regards this place as his home. The staff are very helpful and treat him with dignity and respect. The home is lovely and clean and the catering is excellent. He feels very safe and comfortable.
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Review from R C (Son-in-law of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home itself is in a nice, quiet residential area with good parking facilities. The staff are all excellent and look after my father-in-law very well. He seems very happy with his care here. Food is excellent and nothing is too much trouble, be it catering staff, cleaners or nursing staff. My father-in-law
feels very safe and comfortable here.
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Review from Marion M (Daughter of Resident) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy to see the outstanding care provided to my father. He has the best carers who are respectful to him and try to fulfil his wishes, getting him outside and downstairs to eat his breakfast. I love seeing him so happy and content and mostly safe in his environment.
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Review from Katie M (Granddaughter of Resident) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grandad is very well looked after, he has a lovely, cosy bedroom and every time we come to see him, he's clean and fresh and his room is always immaculate. It's nice to know that he goes downstairs to have breakfast and outside to get fresh air. The staff are lovely and so welcoming.
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Review from R W (Daughter of Resident) published on 29 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Knowing my mum was at the stage of needing 24-hour care was quite overwhelming but we have been met with caring staff who have made my mum comfortable and cared for, we have the peace of mind knowing she is having her needs met with dignity, empathy and that is thanks to the staff and management who
have been amazing, a big thank you to you all.
Reply from Julie Ricci, Home Manager at Bletchley House

Thank you for your heartfelt review. We're grateful to know that our dedicated staff and management have provided the care and comfort your mum deserves.

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Review from J G (Wife of Resident) published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and caring, felt I had known everybody forever. I know my husband is in safe hands and wouldn't want him anywhere else. When I come I'm welcomed by everyone and would highly recommend Bletchy House.
Reply from Julie, Home Manager at Bletchley House

Thank you so much for your kind words. It is our privilege to care for your husband. Warm wishes.

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Review from Leslie H (Resident) published on 21 May 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very happy, great staff.
Reply from Julie Ricci, Home Manager at Bletchley House

Hello Leslie, thank you for your kind feedback. Best regards.

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Review from C A (Friend of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gorgeous afternoon event with very friendly staff. Enjoyable Morris dance. I really had a very lovely afternoon and am looking forward to visiting more. I also enjoyed other events and l will be coming with friends.
Reply from Julie, Home Manager at Bletchley House

We were delighted to welcome you and look forward to seeing you again soon.

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Review from Judith B (Partner of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Managers and staff are welcoming, have the right attitude and skills. Always willing to help and give the assistance required at hand.
Bathroom is cleaned daily. Other rooms in the building are reasonably tidy.
Food choices and options are offered, reasonably good quality.
Maybe to introduce activities
for residents to explore in the future.
Reply from Julie Ricci, Home Manager at Bletchley House

Hello, thank you for taking the time to share your positive feedback with us!

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Review from Hazel T (Respite Resident) assisted by family/friend published on 2 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Did not stay long enough! Standard is so high.
Reply from Julie Ricci, Home Manager at Bletchley House

Hello Hazel, we're truly grateful for your positive feedback. Should you ever find yourself in need of our services again or have any further comments to share, please don't hesitate to reach out. Thank you for your kind words!

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Review from G D (Son of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great service with excellent care. The staff do so much more. They go above and beyond. Everyone is so friendly and they will always greet you if you walk through the door. Good facilities for the residents and some nice personal touches!
Reply from Julie, Home Manager at Bletchley House

Thank you for taking the time to share your experience of our wonderful home and for your praise of my team who all work exceptionally hard to create such a warm and inviting environment. Warmest regards.

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Review from P D (Daughter of Resident) published on 5 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Father is very well cared for and comfortable.
The staff are friendly and very helpful.
Bletchley House has improved greatly and the facilities and care are very good.
We especially like the wellness planner.
Reply from Julie, Home Manager at Bletchley House

Thank you for your kind words. It is our pleasure to care for your father.

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Current Review Score: 9.7 (9.662)

Overview of Review Score

The Review Score of 9.7 (9.662) out of 10 for Bletchley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.662 for Bletchley House is calculated as follows: ( (331 Excellents x 5) + (121 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 470 Ratings = 4.662
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bletchley House is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Julie

Julie Ricci

Job Title: Acting Care Home Manager Joined: 2021

Julie began her career in the care industry in 2010, first as a marketer, then as a deputy manager, and finally as a Registered Manager in 2015.  Julie is committed to providing the highest level of person-centred care to residents and their families, ensuring that Bletchley House feels like a home away from home.


She strives to achieve excellence, endorsing motivational leadership and positive change to enhance the lives of residents in our care by bringing them joy, happiness and fulfilment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bletchley House to verify any information. View our terms and conditions. Bletchley House has an Enhanced Service - more info.