

They are always so kind, considerate and unbelievably patienNigel T(Son-in-law of Resident/Service User)

A fantastic new activities coordinator has brought a breath of fresh air to the care homeSuzy N(Daughter of Resident/Service User)


They are always so kind, considerate and unbelievably patienNigel T(Son-in-law of Resident/Service User)

A fantastic new activities coordinator has brought a breath of fresh air to the care homeSuzy N(Daughter of Resident/Service User)

A beautifully refurbished home, Ashlar House makes the most of pleasant grounds in the beautiful Epping Forest and a stunning interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and...
A beautifully refurbished home, Ashlar House makes the most of pleasant grounds in the beautiful Epping Forest and a stunning interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.
The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
There are three stunningly courtyard gardens which are easily accessible to residents.
Care Provided by Barchester Ashlar House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Ashlar House Care Home for full pricing details and T&Cs.
Contact Barchester Ashlar House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sharon Osborne (General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (44)
Barchester Ashlar House Care Home Reviews (182)
Barchester Ashlar House Care Home has a Review Score of 9.9 (9.889) out of 10, based on 39 reviews in the last 2 years.
Over all time Barchester Ashlar House Care Home has 182 reviews.
My mother has been at Ashlar House Care Home since 2010. She has always been treated with care and respect. Consideration is given with regards to her likes and dislikes. The staff are friendly and caring and any concerns I may have are soon dealt with. The food is good and plentiful. Being on...
My mother has been at Ashlar House Care Home since 2010. She has always been treated with care and respect. Consideration is given with regards to her likes and dislikes. The staff are friendly and caring and any concerns I may have are soon dealt with. The food is good and plentiful. Being on one floor there is easy access to all the rooms and they are kept pleasant and clean. As near to being at home as possible.
Mum has settled in her new place. The home is clean and tidy. Staff are very friendly. A lot of activities are provided in the home, food seems to be good.
Mum has settled in her new place. The home is clean and tidy. Staff are very friendly. A lot of activities are provided in the home, food seems to be good.
Mum has been a resident at Ashlar for a year now. During this time I have found the staff extremely helpful when being approached. The food looks appetising and Mum always eats enthusiastically. Ashlar is a clean and homely establishment with several lounges where residents can wander between...
Mum has been a resident at Ashlar for a year now. During this time I have found the staff extremely helpful when being approached. The food looks appetising and Mum always eats enthusiastically. Ashlar is a clean and homely establishment with several lounges where residents can wander between lounges and choose a seating area of their choice.
Family afternoons with song and music take place regularly, these afternoons are...
Family afternoons with song and music take place regularly, these afternoons are very pleasant and I have enjoyed being part of them.
My Mother's care is superb and I speak very highly of the home and all the staff there.
The food is very tasty, the home is always clean and warm and during the different seasons, the home is decorated accordingly. (Easter/Christmas/Mother's Day, and so on).
I have great pleasure in submitting this review and am very happy to share my views of Ashlar.
I would highly recommend Ashlar to anyone's relative.
Staff...
Staff were attentive and thoughtful, definitely taking pleasure in going the extra mile.
My dad is always looked after by very caring staff who treat him with respect, dignity and compassion. We always feel they treat him like a member of their own family. They are always friendly and show respect towards the family and listen/act on any concerns. The nursing staff are vigilent to his...
My dad is always looked after by very caring staff who treat him with respect, dignity and compassion. We always feel they treat him like a member of their own family. They are always friendly and show respect towards the family and listen/act on any concerns. The nursing staff are vigilent to his medical needs and let us know of any changes. The domestic staff work tirelessly to keep the home clean and tidy to a very high standard. A fantastic new activities coordinator has brought a breath of fresh air to the care home and endless smiles, hugs, fun and entertainment which my dad can now be part of. We would definitely recommend this home to others looking for a member of their family.
My husband has been in Ashlar House for about 16 months and seems very comfortable in there. The staff are very friendly and helpful and it became a second home for me as well. The home is very clean and never smells like some places do. The residents get fed very well in there as well. All in all,...
My husband has been in Ashlar House for about 16 months and seems very comfortable in there. The staff are very friendly and helpful and it became a second home for me as well. The home is very clean and never smells like some places do. The residents get fed very well in there as well. All in all, I am very pleased.
This care home is very nice. All the staff are friendly and will talk to the clients in a nice manner. At dinner time, time is spent helping to eat and giving encouragement to the clients.
This care home is very nice. All the staff are friendly and will talk to the clients in a nice manner. At dinner time, time is spent helping to eat and giving encouragement to the clients.
Three of us visit weekly and have been friends of our resident pal for 60 years. Whilst our friend is unable to talk and is incontinent, the staff treat him with respect and compassion. They encourage him and provide for his needs. They are friendly to visitors, and the home has a good atmosphere,...
Three of us visit weekly and have been friends of our resident pal for 60 years. Whilst our friend is unable to talk and is incontinent, the staff treat him with respect and compassion. They encourage him and provide for his needs. They are friendly to visitors, and the home has a good atmosphere, given the difficulties in providing care for patients with memory loss. We have singalongs with visiting musicians and it can be fun.
I find Ashlar House a very welcoming atmosphere. The staff are very committed and the food is outstanding, the activities are varied and challenging. I would recommend Ashlar to anyone thinking of coming here.
I find Ashlar House a very welcoming atmosphere. The staff are very committed and the food is outstanding, the activities are varied and challenging. I would recommend Ashlar to anyone thinking of coming here.
My mother has been a resident at Ashlar for more than 3 years and she has generally been very happy there. When she was able to articulate, she would always say that it was a lovely place and would comment on how clean and tidy it was. Sadly my mother cannot communicate in this way anymore but I...
The food is excellent too and there is always a choice. There are many areas to walk around and there are three gardens, two lounges and a dining room. Activities take place in the lounges frequently or on a one to one basis, but residents can retire to their rooms if they wish. I would not hesitate to recommend Ashlar House.
Ashlar has a...
Ashlar has a wonderful feel about it. It is bright, clean and airy and the atmosphere is always positive. I honestly don’t think that my grandmother could be in a better place.
This care home has been caring for my friend for almost three years. He had also been in short time respite on two previous occasions. Along with two other friends, we visit the home almost every week and note continually the hard work, caring attitude and friendly atmosphere despite the challenges...
This care home has been caring for my friend for almost three years. He had also been in short time respite on two previous occasions. Along with two other friends, we visit the home almost every week and note continually the hard work, caring attitude and friendly atmosphere despite the challenges of the 'guests'. I commend all the staff on their compassionate care in looking after my lifelong friend and others in the home.
Caring staff who know all the relatives well and know how to interact with them in an appropriate manner. A well kept, spotless home that is maintained to a high standard. Three lovely courtyard gardens that are accessible to all residents.
Caring staff who know all the relatives well and know how to interact with them in an appropriate manner. A well kept, spotless home that is maintained to a high standard. Three lovely courtyard gardens that are accessible to all residents.
All the rooms are kept very clean and tidy and the whole of the home is very nice. The staff are all helpful, kind and...
All the rooms are kept very clean and tidy and the whole of the home is very nice. The staff are all helpful, kind and do all they can for the residents.
The activities kept Dad happy and active. I am very grateful...
The activities kept Dad happy and active. I am very grateful Dad spent time at Ashlar House as his time there was very memorable. The food was excellent too.
I can not thank ALL the staff enough for making Dad's time so very special. Definitely a Care Home to be recommended.
The home is clean, nicely decorated, made to feel welcome. The carers are nice.
The home is clean, nicely decorated, made to feel welcome. The carers are nice.
Ashlar House staff, facilities, care etc is absolutely second to none. Cannot praise everyone there highly enough.
Ashlar House staff, facilities, care etc is absolutely second to none. Cannot praise everyone there highly enough.
She was treated with the greatest respect and care by all staff - the manager, nurses, carers and caregivers. Now sadly she is bedridden...
She was treated with the greatest respect and care by all staff - the manager, nurses, carers and caregivers. Now sadly she is bedridden and was no will to improve as she wants to join her husband in gods kingdom. The treatment she is receiving is the best you can get in my opinion. All staff are kind and caring at all times. I'm so impressed with the whole set up at Ashlar House and feel we could not better it.
My mum was admitted to Ashlar House Care Home for end of life care. The care staff, nurses and management treated her with such kindness, warmth, dignity and respect. You would have thought she was actually a member of their own personal family. Nobody was too busy to give me an update on how my...
My mum was admitted to Ashlar House Care Home for end of life care. The care staff, nurses and management treated her with such kindness, warmth, dignity and respect. You would have thought she was actually a member of their own personal family. Nobody was too busy to give me an update on how my mum had been that day and all the time I was away from mum's bedside I had no worries that she was not being cared for because she was. Mum's bedroom and bed linen was always clean and tidy and mum's personal care was outstanding. Unfortunately, my mum passed away but I would not have wished her to pass anywhere else than Ashlar House Care Home. Thank you, everyone, for taking care of my lovely mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (182) & Events (1)
- 15 Sep 2026
??Celebrating Peace’s Inspiring Journey at Ashlar House Peace’s journey at Ashlar House is a powerful story of dedication, ambition, and perseverance. She began her career as a Nurse and, through...
- 08 Sep 2026
Our residents always enjoy their special live entertainment sessions with Carly Ann! Her room visits and small-group showcases have become a much-loved part of life here, bringing music, smiles and...
- 07 Sep 2026
Friday Live Entertainment & A Warm Welcome What a fantastic Friday at the home! We have been delighted to welcome more new faces and wonderful additions to our home. There...
- 16 Oct 2026Organiser: Barchester Ashlar House Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Ashlar House Care Home.
Meet the Team (15)

Hi, I’m Sharon, the General Manager here at Ashlar House. Welcome to our website!
I am exceptionally passionate about my vocation. I work very...
Hi, I’m Sharon, the General Manager here at Ashlar House. Welcome to our website!
I am exceptionally passionate about my vocation. I work very closely with my team here at Ashlar House to enable me to cascade my wealth of knowledge and experiences, ensuring we provide the best possible person-centred care, and passion for lif,e alongside a fulfilled and amazing life enrichment programme tailored for all capabilities and interests.
Thank you for taking the time to look further into what we have to offer you or your loved one. Please take the time to look at my staff team below in the home, who all play a vital role in day-to-day life at Ashlar House.
We operate a true open-door policy at Ashlar House, so please feel free to drop in and join us for a cup of tea, a piece of cake and a chat about life in our home.

Hi, my name is Paul and I am one of the nurses here.
As a nurse my focus is on the clinical wellbeing of our residents, ensuring they are supported...
Hi, my name is Paul and I am one of the nurses here.
As a nurse my focus is on the clinical wellbeing of our residents, ensuring they are supported in all aspects of medical care, but we are also here to support the residents to enjoy life. Each resident is thoroughly assessed to ensure our team can meet their every care need they have before we invite the family to assist us in developing an individualised care plan.
Drop in to learn more about our home and our team.

Hello, my name is Peace and I am one of the nurses here at Ashlar House.
We have a beautiful home with a fantastic team here. I am passionate about...
Hello, my name is Peace and I am one of the nurses here at Ashlar House.
We have a beautiful home with a fantastic team here. I am passionate about elder care and the team and I are always focused on providing the best support possible for all the residents living at Ashlar House. Working alongside families to get to know each resident and their preferences is so important and we take great pride in doing this well at our home.

Hi, my name is Rosana, and I am a Senior Carer here at Ashlar House.
Ashlar House is a lovely place to live and work as we have a wonderful team who care for the residents like family.

Hi, my name is Sarah and I am one of the Senior Carers here at Ashlar House.
Being a Senior Carer at Ashlar House is very rewarding, we have a...
Hi, my name is Sarah and I am one of the Senior Carers here at Ashlar House.
Being a Senior Carer at Ashlar House is very rewarding, we have a superb team and fantastic residents. The care team look after each resident's day to day care needs and we often get to know the residents better than family!

Hello, I'm Natasha and I am one of the Care Practitioners.
I have been working as a Care Practitioner at Ashlar House since 2013 and it gets better...
Hello, I'm Natasha and I am one of the Care Practitioners.
I have been working as a Care Practitioner at Ashlar House since 2013 and it gets better every year. The care team here is very talented and hard working, we are all aiming to provide the sort of care that we would want our own family to enjoy.
Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.

Hi, my name is Villah and I am the Senior Night Nurse.
I have been at Ashlar House since 2016 and I love it here. I am in charge of the wonderful...
Hi, my name is Villah and I am the Senior Night Nurse.
I have been at Ashlar House since 2016 and I love it here. I am in charge of the wonderful night team, we take care of all the residents during the evenings through to morning. My team is very dedicated and I am proud of the work they do.

Kristina has been at Ashlar House since 2010. She is responsible for maintaining the cleanliness and presentation of the home. Kristina is extremely...
Kristina has been at Ashlar House since 2010. She is responsible for maintaining the cleanliness and presentation of the home. Kristina is extremely artistic, and you will see much of her handiwork as you walk around the building.
A firm favourite of the residents here, Kristina always has time for a chat and to help a resident arrange their room just the way they like it.

Hello, I'm Natasha and I am one of the Care Practitioners.
I have been working as a Care Practitioner at Ashlar House since 2013 and it gets better...
Hello, I'm Natasha and I am one of the Care Practitioners.
I have been working as a Care Practitioner at Ashlar House since 2013 and it gets better every year. The care team here is very talented and hard working, we are all aiming to provide the sort of care that we would want our own family to enjoy.
Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.

Head Chef is the best job in the world and Ashlar House is the best care home in the world, so I am able to enjoy every day. As Head Chef I lead the...
Head Chef is the best job in the world and Ashlar House is the best care home in the world, so I am able to enjoy every day. As Head Chef I lead the kitchen team to provide delicious and nutritious meals, as well as a tasty array of cakes each day!
I meet with all new residents to find out what they like and dislike, and I also work closely with the care teams to ensure I am supporting the resident's health, diet and nutrition on an individual basis.
At mealtimes you will find me in the dining rooms, chatting with residents and managing the dining experience. I am always interested in feedback and looking to exceed resident expectations. I particularly love supporting the Activities Team with food related activities, especially Pudding Club!

Hi, my name is Lauren and I am one of the carers here at Ashlar House.
I have years of healthcare experience and I love working with the residents...
Hi, my name is Lauren and I am one of the carers here at Ashlar House.
I have years of healthcare experience and I love working with the residents and their families. We give really high-quality care for the residents along with a fun lifestyle designed for everyone to be able to enjoy.
Myself and the other carers support our residents with every aspect of daily life that they require a bit of extra help with. It is a pleasure getting to know residents as well as their friends and families.

Hello, my name is Ellie. I've been at Ashlar House for a while now as a care assistant and I enjoy providing the highest quality of care to our...
Hello, my name is Ellie. I've been at Ashlar House for a while now as a care assistant and I enjoy providing the highest quality of care to our residents. I love being a carer and looking after the elderly, we can learn so much from them, and it is really rewarding.
I enjoy my work interacting with the residents and working hard towards ensuring everyone enjoys as much life enrichment as possible.

Hello, I'm Yetunde and I'm a carer.
I have worked in healthcare for many years and feel proud that I have made a real difference in the lives of...
Hello, I'm Yetunde and I'm a carer.
I have worked in healthcare for many years and feel proud that I have made a real difference in the lives of the people I've supported.
I know that my heart is in care and I will work to enrich the lives of our residents for the rest of my career.
Supporting the vulnerable older generation with kindness to enjoy life in our home is a very rewarding job.
We aim for our residents to enjoy days full of laughter and fun, and to be cared for individually by a wonderful team.

Hi, I'm Ramesh. My passion lies in providing person-centred care, ensuring each individual's unique needs are met with empathy and understanding. I...
Hi, I'm Ramesh. My passion lies in providing person-centred care, ensuring each individual's unique needs are met with empathy and understanding. I find immense fulfilment in accompanying others on their journey through their later years, cherishing every story and memory shared with me.
Beyond the rewarding realm of caregiving, I find solace in the simple joys of life. Whether it's strolling along the seaside with my loyal companion or indulging in the tranquillity of assembling jigsaw puzzles, I relish every moment spent unwinding.
I'm thrilled to be part of the Barchester family, dedicated to enriching the lives of those we care for with warmth, respect, and dignity.

Hello, my name is Maricela and I have lived in Epping for years I am proud to work at such a great care home supporting the local community.
I am a...
Hello, my name is Maricela and I have lived in Epping for years I am proud to work at such a great care home supporting the local community.
I am a chef with several years of experience, with a great sense of humour, and I love working with our kitchen team. In my spare time, I love to try new recipes and research new dishes to bring to the home.
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