Barchester Ashlar House Care Home

St Margaret's Hospital, The Plain, Epping CM16 6TY

Barchester Ashlar House Care Home, Epping, Essex
Barchester Ashlar House Care Home, Epping, Essex
Barchester Ashlar House Care Home, Epping, Essex

Ashlar House makes the most of pleasant grounds, in the beautiful Epping Forest, and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

There are three stunningly themed courtyard gardens which are easily accessible to residents. The gardens are designed with "seaside", "sensory" and a "working" garden where vegetables are freshly grown.

Group: Barchester Healthcare Ltd

Person in charge: Jean Anderson (General Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 36 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Hearing Impairment • Parkinson's Disease • Stroke

Admission Information: Ages 65+.

Single Rooms: 36

Rooms with ensuite WC: 34

Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Barchester Ashlar House Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 30 Oct 2017

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

9.2 Barchester Ashlar House Care Home has a Review Score of 9.2 (9.187)

The Review Score of 9.2 (maximum of 10) for Barchester Ashlar House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Barchester Ashlar House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.881 for Barchester Ashlar House Care Home is calculated as follows: ( (74 Excellents x 5) + (10 Goods x 4) ) ÷ 84 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.306 Points relating to the number of positive Reviews for Barchester Ashlar House Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 4 Reviews ÷ 7.2 Target = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Ashlar House Care Home?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Ashlar House Care Home

  • Son of Resident/Service User
    3
  • Daughter of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Resident / Service User
    1
  • Wife of Resident/Service User
    1
  • more

The home is clean, nicely decorated, made to feel welcome. The carers are nice.

How likely would you be to recommend Barchester Ashlar House Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Ashlar House staff, facilities, care etc is absolutely second to none. Cannot praise everyone there highly enough.

How likely would you be to recommend Barchester Ashlar House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my mother first arrived in Ashlar House from hospital she was able to sit in a wheelchair, have her hair done, eat her meals at a table and do her makeup.
She was treated with the greatest respect and care by all staff - the manager, nurses, carers and caregivers. Now sadly she is bedridden and was no will to improve as she wants to join her husband in gods kingdom. The treatment she is receiving is the best you can get in my opinion. All staff are kind and caring at all times. I'm so impressed with the whole set up at Ashlar House and feel we could not better it.

How likely would you be to recommend Barchester Ashlar House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been with Barchester Ashlar House Care Home for 2 and a half years and I have always found the staff to be helpful and the home to be clean. Even though there have been a few changes in management in the last few years, we now have a new, hopefully, permanent manager and it now seems that things are now on a more even footing. Overall, the care/security and helpfulness of the management, nurses, carers and even housekeeping and chefs is always second to none.

How likely would you be to recommend Barchester Ashlar House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum was admitted to Ashlar House Care Home for end of life care. The care staff, nurses and management treated her with such kindness, warmth, dignity and respect. You would have thought she was actually a member of their own personal family. Nobody was too busy to give me an update on how my mum had been that day and all the time I was away from mum's bedside I had no worries that she was not being cared for because she was. Mum's bedroom and bed linen was always clean and tidy and mum's personal care was outstanding. Unfortunately, my mum passed away but I would not have wished her to pass anywhere else than Ashlar House Care Home. Thank you, everyone, for taking care of my lovely mum.

How likely would you be to recommend Barchester Ashlar House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Nan came as end of life patient. The care she received was the most amazing any family could ask for. From the general manager to the carers to the cooks all did this home so proud! My family and I couldn't have asked for a more pleasant experience in such a hard and difficult time. Thank you so much.

How likely would you be to recommend Barchester Ashlar House Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother spent 18 months in Ashlar house. The last 10/11 months she was bed-ridden and totally dependant on staff for every need. The staff showed great care and compassion and mum responded well to their efforts.
The way mum's passing was handled was very comforting. Ashlar House cares for those with Alzheimer's disease and I have nothing but admiration for the staff there. All facilities were clean and food excellent.

How likely would you be to recommend Barchester Ashlar House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Ashlar House Care Home