

They are always so kind, considerate and unbelievably patienNigel T(Son-in-law of Resident/Service User)

A fantastic new activities coordinator has brought a breath of fresh air to the care homeSuzy N(Daughter of Resident/Service User)


They are always so kind, considerate and unbelievably patienNigel T(Son-in-law of Resident/Service User)

A fantastic new activities coordinator has brought a breath of fresh air to the care homeSuzy N(Daughter of Resident/Service User)

A beautifully refurbished home, Ashlar House makes the most of pleasant grounds in the beautiful Epping Forest and a stunning interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and...
Care Provided by Barchester Ashlar House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Ashlar House Care Home for full pricing details and T&Cs.
Contact Barchester Ashlar House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sharon Osborne(General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (44)
Barchester Ashlar House Care Home Reviews (173)
Barchester Ashlar House Care Home has a Review Score of 9.9 (9.880) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Ashlar House Care Home has 173 reviews.
Our friend of over 50 years and we visit at least 3 times a year due to the distance. She is so happy and comfortable and joins in every possible activity, despite her mobility problems. Thank you for taking such good care of her.
Thank you so much for your kind words! We're truly grateful for your feedback. Our team works hard to provide compassionate and personalised service, and it's always rewarding to know it's making a difference.
My aunt is very happy with the way in which she is treated by staff and says how loving and caring they are and it is her opinion that for them, it is more than just a job. Throughout my unannounced visits, I have always found her clean, well cared for and happy.
The staff at Ashlar House have made what could have been a very stressful, upsetting situation so much more manageable. They are so caring and not only do they look after the residents but also the family members. They are always available to chat and have been a massive support system to me and my whole family. We are so grateful for their kindness and the care they give our dad on a daily basis.
The staff are amazing so friendly and very caring.
There is a lovely atmosphere when you visit and always a very warm welcome from everyone.
Mum is well cared for by caring, professional staff, nothing is too much trouble and she is treated with utmost care and dignity.
The facilities are very good and the rooms, bathrooms are clean and well-kept, clothing and bedding get washed every day and the food menus are very good.
Ashlar House definitely deserves a five-star rating.
My mother has been a resident at Ashlar House for a number of years. She is looked after to the highest standards, the staff are friendly and caring and the manager is unflappable and has time to talk and listen to any concerns.
Since my mother's arrival at Ashlar House in June 2023 I have been delighted with the care that she has received. She has always been treated with dignity and kindness and she very much considers this as her home. The ability of the carers and nurses here to deal with her volatile diabetes has enabled her to live a very comfortable life in a lovely environment for which I am very grateful. I would recommend this home to anyone without hesitation.
Needs more staff sometimes.
Exercise and fresh air, urgent, when possible.
Blankets insufficient on bed.
Overall, good.
Thanks for taking the time to leave a review. We value your feedback and comments and strive to take them on board to improve our service. On chatting with the home, we understand your concerns haven't been brought to their attention and they would very much like to discuss these further. We can...
Excellent overall package of environment and quality of care. Hard to think of anything that could be improved upon. Recommended. Staff do a great job of looking after the residents in very trying circumstances.
In my experience, the staff at Barchester Ashlar House Care Home are always professional and caring when carrying out their duties with the residents. There is a caring, friendly atmosphere which makes relatives feel at ease, welcomed and valued. All staff, management, administrative, nursing carers and domestics, show care, courtesy and respect to all visitors which makes relatives feel able to speak to any member of staff if any concerns over the relatives arise. This, I feel, is particularly important when a relative first arrives at a care home which can be very stressful for all. I highly recommend Ashlar House to prospective residents.
I was so glad and lucky to find that they had a room available when I needed a place for my uncle last August (2023). He has been there ever since and is very happy. I could 'box tick' all the good points about Ashlar but the main difference compared with other homes that I have visited is that all of the staff really get to know all of the residents and this is what leads to such good care being given. The nurses are concerned to make sure that residents' dignity is maintained at all times and along with the management team, always embrace any concerns that family members may have and are happy to accommodate their requirements.
Management are always approachable and hospitable, and their doors are always open for residents and their families to give support and advice. The carers and nurses are exceptional, nothing is ever a problem. They're always happy and treat all residents like family of their own by keeping regular routine specialized for each tenant/ patient.
The catering is brilliant with 3-course meals every day whether it be in the dining room or taken individually to each patient's room. Always warm and well cooked with at least 2 choices per course. The eating area, like the rest of the home, is always spotless and just as you would want your home.
Exceptional care home.
This is an excellent care home. I was very impressed from the very beginning and all my questions and worries were answered by the manager. Everything she said was absolutely correct and she showed a huge amount of compassion and respect. The nursing staff could not have been more caring and understanding. I am amazed at how perfectly they looked after my family member. Well done to the whole team as they work beautifully together to provide an outstanding service.
The place is always spotless and the food is amazing! There is an entertainment program and relatives/carers are encouraged to join in.
I cannot praise this home enough. Thank you for everything you have done and continue to do. You are all stars!
I visited a friend who came to Ashlar House in December 2023 and they are very happy there. I am able to visit with my daughter's dog, and we are both made to feel most welcome. There is a cafe for residents and visitors to enjoy refreshments together and a regular calendar of activities, outings and visitors is provided so that there is always something happening.
I have been really impressed with everything about Ashlar House. Well done to all the team!
Our father has not long been at Ashlar House. We have found that all members of staff are fabulous. They are thoughtful, kind and professional, giving him attention with compassion and kindness. If we need to discuss Dad's care someone is never too far away to help and all staff are totally understanding of his needs. I can't thank everyone enough for all the support at this time.
Mum came to Ashlar House with advanced dementia and other health problems. She was very poorly having spent the past couple of weeks in hospital. She was receiving end-of-life care. It was a particularly difficult time for her but also for the family. We found all the staff - without exception - to be extremely caring, compassionate, professional and friendly. We couldn’t have wished for better care for Mum. We were particularly thankful for the care they showed us too. Thank you Team Ashlar!
Excellent care home. Staff are extremely helpful and caring. As a family, we know my father is receiving the best possible care and the food is five-star. They go out of their way to make sure my father gets his cornflakes, which is his favourite.
My mum and I could not be more thankful for the care given to my dad while he was at Barchester Ashlar House Care Home. The kindness shown to him and the support given to us by every member of staff was immeasurable. It's difficult thinking about a loved one going into a nursing home, but the first moment we stepped through the door we knew he was coming to the right place. Welcoming, professional and caring. You couldn't ask for me. Dad's passing was as dignified and compassionate as it could be. Thank you for making a difficult time for him and his family as comfortable as it could be. We felt included at a time when one is completely helpful.
The staff and carers have a tough job with the people who stay at the care facility here but from seeing things myself over the past three weeks, they do a fantastic job. they must be a special type of person, because I know I couldn't do it! Well done!
At Ashlar House, the staff are considerate and kind and go out of their way to make sure the residents are safe and comfortable. I have witnessed several acts of kindness and patience in feeding. When I leave at the end of my daily visit, I feel assured that my husband is in good, gentle hands.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (181) & Events (1)
- 28 Jul 2026
Our residents enjoyed a lovely trip out for lunch at the George & Dragon Pub It had been one of the most talked about outings of the week, and it...
- 28 Jul 2026
At Ashlar House, we believe every milestone deserves to be celebrated, because it’s the moments shared with loved ones that truly matter. We were honoured to host a belated surprise...
- 28 Jul 2026
At Ashlar House, we believe every milestone deserves to be celebrated, because it’s the moments shared with loved ones that truly matter. We were honoured to host a belated surprise...
- 15 Aug 2026Organiser: Barchester Ashlar House Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Ashlar House Care Home.
Meet the Team (15)

Hi, I’m Sharon, the General Manager here at Ashlar House. Welcome to our website!
I am exceptionally passionate about my vocation. I work very closely with my team here at Ashlar House to enable me to cascade my wealth of knowledge and experiences, ensuring we provide the best possible person-centred care, and passion for lif,e alongside a fulfilled and amazing life enrichment programme tailored for all capabilities and interests.
Thank you for taking the time to look further into what we have to offer you or your loved one. Please take the time to look at my staff team below in the home, who all play a vital role in day-to-day life at Ashlar House.
We operate a true open-door policy at Ashlar House, so please feel free to drop in and join us for a cup of tea, a piece of cake and a chat about life in our home.

Hi, my name is Paul and I am one of the nurses here.
As a nurse my focus is on the clinical wellbeing of our residents, ensuring they are supported in all aspects of medical care, but we are also here to support the residents to enjoy life. Each resident is thoroughly assessed to ensure our team can meet their every care need they have before we invite the family to assist us in developing an individualised care plan.
Drop in to learn more about our home and our team.

Hello, my name is Peace and I am one of the nurses here at Ashlar House.
We have a beautiful home with a fantastic team here. I am passionate about elder care and the team and I are always focused on providing the best support possible for all the residents living at Ashlar House. Working alongside families to get to know each resident and their preferences is so important and we take great pride in doing this well at our home.

Hi, my name is Rosana, and I am a Senior Carer here at Ashlar House.
Ashlar House is a lovely place to live and work as we have a wonderful team who care for the residents like family.

Hi, my name is Sarah and I am one of the Senior Carers here at Ashlar House.
Being a Senior Carer at Ashlar House is very rewarding, we have a superb team and fantastic residents. The care team look after each resident's day to day care needs and we often get to know the residents better than family!

Hello, I'm Natasha and I am one of the Care Practitioners.
I have been working as a Care Practitioner at Ashlar House since 2013 and it gets better every year. The care team here is very talented and hard working, we are all aiming to provide the sort of care that we would want our own family to enjoy.
Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.

Hi, my name is Villah and I am the Senior Night Nurse.
I have been at Ashlar House since 2016 and I love it here. I am in charge of the wonderful night team, we take care of all the residents during the evenings through to morning. My team is very dedicated and I am proud of the work they do.

Kristina has been at Ashlar House since 2010. She is responsible for maintaining the cleanliness and presentation of the home. Kristina is extremely artistic, and you will see much of her handiwork as you walk around the building.
A firm favourite of the residents here, Kristina always has time for a chat and to help a resident arrange their room just the way they like it.

Hello, I'm Natasha and I am one of the Care Practitioners.
I have been working as a Care Practitioner at Ashlar House since 2013 and it gets better every year. The care team here is very talented and hard working, we are all aiming to provide the sort of care that we would want our own family to enjoy.
Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.

Head Chef is the best job in the world and Ashlar House is the best care home in the world, so I am able to enjoy every day. As Head Chef I lead the kitchen team to provide delicious and nutritious meals, as well as a tasty array of cakes each day!
I meet with all new residents to find out what they like and dislike, and I also work closely with the care teams to ensure I am supporting the resident's health, diet and nutrition on an individual basis.
At mealtimes you will find me in the dining rooms, chatting with residents and managing the dining experience. I am always interested in feedback and looking to exceed resident expectations. I particularly love supporting the Activities Team with food related activities, especially Pudding Club!

Hi, my name is Lauren and I am one of the carers here at Ashlar House.
I have years of healthcare experience and I love working with the residents and their families. We give really high-quality care for the residents along with a fun lifestyle designed for everyone to be able to enjoy.
Myself and the other carers support our residents with every aspect of daily life that they require a bit of extra help with. It is a pleasure getting to know residents as well as their friends and families.

Hello, my name is Ellie. I've been at Ashlar House for a while now as a care assistant and I enjoy providing the highest quality of care to our residents. I love being a carer and looking after the elderly, we can learn so much from them, and it is really rewarding.
I enjoy my work interacting with the residents and working hard towards ensuring everyone enjoys as much life enrichment as possible.

Hello, I'm Yetunde and I'm a carer.
I have worked in healthcare for many years and feel proud that I have made a real difference in the lives of the people I've supported.
I know that my heart is in care and I will work to enrich the lives of our residents for the rest of my career.
Supporting the vulnerable older generation with kindness to enjoy life in our home is a very rewarding job.
We aim for our residents to enjoy days full of laughter and fun, and to be cared for individually by a wonderful team.

Hi, I'm Ramesh. My passion lies in providing person-centred care, ensuring each individual's unique needs are met with empathy and understanding. I find immense fulfilment in accompanying others on their journey through their later years, cherishing every story and memory shared with me.
Beyond the rewarding realm of caregiving, I find solace in the simple joys of life. Whether it's strolling along the seaside with my loyal companion or indulging in the tranquillity of assembling jigsaw puzzles, I relish every moment spent unwinding.
I'm thrilled to be part of the Barchester family, dedicated to enriching the lives of those we care for with warmth, respect, and dignity.

Hello, my name is Maricela and I have lived in Epping for years I am proud to work at such a great care home supporting the local community.
I am a chef with several years of experience, with a great sense of humour, and I love working with our kitchen team. In my spare time, I love to try new recipes and research new dishes to bring to the home.
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