

They are always so kind, considerate and unbelievably patienNigel T(Son-in-law of Resident/Service User)

A fantastic new activities coordinator has brought a breath of fresh air to the care homeSuzy N(Daughter of Resident/Service User)


They are always so kind, considerate and unbelievably patienNigel T(Son-in-law of Resident/Service User)

A fantastic new activities coordinator has brought a breath of fresh air to the care homeSuzy N(Daughter of Resident/Service User)

A beautifully refurbished home, Ashlar House makes the most of pleasant grounds in the beautiful Epping Forest and a stunning interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and...
Care Provided by Barchester Ashlar House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Ashlar House Care Home for full pricing details and T&Cs.
Contact Barchester Ashlar House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sharon Osborne(General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (44)
Barchester Ashlar House Care Home Reviews (173)
Barchester Ashlar House Care Home has a Review Score of 9.9 (9.880) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Ashlar House Care Home has 173 reviews.
Absolutely wonderful care and attention was given to my dear grandmother during her stay at Ashlar House. My Parents, Uncle and I cannot thank them enough for the support they provided us with during this very difficult time. I would always recommend Ashlar House to family and friends.
I visited a resident of Ashlar House for the first time while renovations are taking place, the staff were so welcoming. I was very impressed with the layout and decor of the home. The corridors are wide and everywhere appeared bright and airy. My friend was out of her room so a member of staff went and found her. Although not a large room it was bright and clean with nice furniture. We were (I had a friend with me) impressed with the variety of daily activities which are arranged for the residents and the staff were very complimentary to our friend in her engagement with them. I haven't commented on all of the points listed and I have only experienced or observed.
My mum came to Ashlar on 6 January 2021. She was quite poorly after being in hospital for a few months. Within 2 weeks of being at Ashlar, we saw a difference in mum. She looked so much better. She has now put on weight and looks so much better. She is happy, feels safe and is well cared for. The staff laugh and joke with her and make Ashlar a happy place to be. Thank you, everyone.
There was always someone for us to talk to and Mum was treated with dignity and respect especially in her final days as were we also.
I will say that the activities coordinator ensured Mum ticked off a couple of her bucket list items and she kept her entertained as much as possible, Mum was going to be a VIP guest on Remembrance Sunday but unfortunately passed 10 days before. We attended in her absence and was proud to support Ashlar House.
Although our time there was short I would always recommend them.
Thank you all at Ashlar House for supporting my Mum and family through her final weeks.
My mother has received the best of care following an accident elsewhere earlier in the year. Ashlar House is clean, well staffed and comfortable. She couldn’t be in a better facility, and despite being bed-bound has round the clock care.
Lovely care home. Friendly nurses and workers are lovely people.
Our neighbour has been in Ashlar House since August 2021. When we visited she was in bed in a light airy room, she was warm and comfortable and her hair had been done nicely. She has dementia but seemed relaxed and peaceful. The staff were able to tell us that she is eating and drinking well and that her responsiveness varies from day to day. We found the home warm and clean and in our neighbour's case, we felt it offers good palliative care.
Ashlar House is without question the best care home in the district. My husband was a resident there for just over 5 years. All the staff were so friendly and kept me in touch with what was going on day and night during the lockdown. In the last week of his life even though this was in the middle of COVID, they gave me unrestricted access to be with him. I will always be thankful to the staff that allowed me to spend the last few days of his life, (after being married for 51 years) with him. Thank you Ashlar House.
The staff at Ashlar House were, without exception, extremely professional and caring. During the last week of her life, my cousin was made very comfortable and treated with respect and dignity. Many thanks to everyone.
As soon as I entered Ashlar House I felt it would be the right place for my mum. Its friendly, caring, committed staff make the place it is. I think that all the staff do a fantastic job and have managed to continue to do that in extraordinarily challenging times. The home is always very clean and well presented and has a good atmosphere. Nothing is ever too much trouble and they are very responsive and open to suggestions and ideas about the care of a relative. I feel that my mum is in a very caring environment and I am grateful and glad of it.
My relative has resided at Barchester Ashlar House Care Home since January, after a long stay in hospital. The staff have always been very helpful, caring and patient. Communication between management and relatives is excellent. Queries have been dealt with quickly and efficiently. Despite lockdown, activities have still been organised to entertain the residents. I am very pleased and reassured by the care my aunt is receiving and I would not hesitate to recommend this home for a loved one.
Thank you all so much.
Great care home, clean, tidy and lovely staff. The rooms could be updated but overall a great place.
Great care home, so kind to my grandmother. Even during Covid lockdown, I know my grandmother has been handled with care and attention.
My nan was taken care of at Ashlar House. They were so lovely to her, taking care of her all the time when we couldn't get there due to the lockdown. Clean and tidy.
Our father was admitted into Ashlar House in late February 2020. Since his admission, and to date, we have been very pleased with the standard of care he has received. We found our personal contact with the staff at the home to be always helpful and understanding of our own and our father's needs. He seems to be extremely well cared for and is happy and content on most occasions we visit him. The staff that look after him do an excellent job and we are pretty sure he feels this and appreciates the care he is receiving. We would like to thank all the staff at Ashlar House for the excellent ongoing care they provide for our dear father.
My father-in-law has been there since March 2020 and has been very well looked after. He is happy. I have found that the staff are very caring towards the residents, when we call to make the appointments they are always helpful in providing any information about the resident.
Ashlar House care home have looked after my mum for the past three years. The home has a safe, secure location within the grounds of St Margarets Hospital and has a pleasant, calm environment, with good facilities. There is regular entertainment and activities are organised; the nurses and care staff are very professional and patient. The home is always clean and serves good meals which are prepared onsite.
I went to see my dad yesterday for the first time since he left hospital recently, and it was such a good experience. When I entered Ashlar House I was blown away at how lovely the staff are and how lovely the home itself is. How the home has enabled family members to see their loved ones in the special pod is just brilliant and just what we all needed. My dad looked so well and cared for it was brilliant to see. The carers really know him already and there is a level of trust and respect that oozes from them all. Please keep up the fab work.
My Father suffers from dementia and when he went to Ashlar House he had come from hospital where he was very confused and weak. With the superb care that he got from day one, he looks not only healthier but happy in himself and more alert. When I went to see him I could not believe the improvement in him and because of the stimulation and the one to one care he actually recognised me and although couldn't have a conversation was very inquisitive. I cannot thank the superb staff enough for what they have and continue to do for him.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (181) & Events (1)
- 28 Jul 2026
Our residents enjoyed a lovely trip out for lunch at the George & Dragon Pub It had been one of the most talked about outings of the week, and it...
- 28 Jul 2026
At Ashlar House, we believe every milestone deserves to be celebrated, because it’s the moments shared with loved ones that truly matter. We were honoured to host a belated surprise...
- 28 Jul 2026
At Ashlar House, we believe every milestone deserves to be celebrated, because it’s the moments shared with loved ones that truly matter. We were honoured to host a belated surprise...
- 15 Aug 2026Organiser: Barchester Ashlar House Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Ashlar House Care Home.
Meet the Team (15)

Hi, I’m Sharon, the General Manager here at Ashlar House. Welcome to our website!
I am exceptionally passionate about my vocation. I work very closely with my team here at Ashlar House to enable me to cascade my wealth of knowledge and experiences, ensuring we provide the best possible person-centred care, and passion for lif,e alongside a fulfilled and amazing life enrichment programme tailored for all capabilities and interests.
Thank you for taking the time to look further into what we have to offer you or your loved one. Please take the time to look at my staff team below in the home, who all play a vital role in day-to-day life at Ashlar House.
We operate a true open-door policy at Ashlar House, so please feel free to drop in and join us for a cup of tea, a piece of cake and a chat about life in our home.

Hi, my name is Paul and I am one of the nurses here.
As a nurse my focus is on the clinical wellbeing of our residents, ensuring they are supported in all aspects of medical care, but we are also here to support the residents to enjoy life. Each resident is thoroughly assessed to ensure our team can meet their every care need they have before we invite the family to assist us in developing an individualised care plan.
Drop in to learn more about our home and our team.

Hello, my name is Peace and I am one of the nurses here at Ashlar House.
We have a beautiful home with a fantastic team here. I am passionate about elder care and the team and I are always focused on providing the best support possible for all the residents living at Ashlar House. Working alongside families to get to know each resident and their preferences is so important and we take great pride in doing this well at our home.

Hi, my name is Rosana, and I am a Senior Carer here at Ashlar House.
Ashlar House is a lovely place to live and work as we have a wonderful team who care for the residents like family.

Hi, my name is Sarah and I am one of the Senior Carers here at Ashlar House.
Being a Senior Carer at Ashlar House is very rewarding, we have a superb team and fantastic residents. The care team look after each resident's day to day care needs and we often get to know the residents better than family!

Hello, I'm Natasha and I am one of the Care Practitioners.
I have been working as a Care Practitioner at Ashlar House since 2013 and it gets better every year. The care team here is very talented and hard working, we are all aiming to provide the sort of care that we would want our own family to enjoy.
Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.

Hi, my name is Villah and I am the Senior Night Nurse.
I have been at Ashlar House since 2016 and I love it here. I am in charge of the wonderful night team, we take care of all the residents during the evenings through to morning. My team is very dedicated and I am proud of the work they do.

Kristina has been at Ashlar House since 2010. She is responsible for maintaining the cleanliness and presentation of the home. Kristina is extremely artistic, and you will see much of her handiwork as you walk around the building.
A firm favourite of the residents here, Kristina always has time for a chat and to help a resident arrange their room just the way they like it.

Hello, I'm Natasha and I am one of the Care Practitioners.
I have been working as a Care Practitioner at Ashlar House since 2013 and it gets better every year. The care team here is very talented and hard working, we are all aiming to provide the sort of care that we would want our own family to enjoy.
Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.

Head Chef is the best job in the world and Ashlar House is the best care home in the world, so I am able to enjoy every day. As Head Chef I lead the kitchen team to provide delicious and nutritious meals, as well as a tasty array of cakes each day!
I meet with all new residents to find out what they like and dislike, and I also work closely with the care teams to ensure I am supporting the resident's health, diet and nutrition on an individual basis.
At mealtimes you will find me in the dining rooms, chatting with residents and managing the dining experience. I am always interested in feedback and looking to exceed resident expectations. I particularly love supporting the Activities Team with food related activities, especially Pudding Club!

Hi, my name is Lauren and I am one of the carers here at Ashlar House.
I have years of healthcare experience and I love working with the residents and their families. We give really high-quality care for the residents along with a fun lifestyle designed for everyone to be able to enjoy.
Myself and the other carers support our residents with every aspect of daily life that they require a bit of extra help with. It is a pleasure getting to know residents as well as their friends and families.

Hello, my name is Ellie. I've been at Ashlar House for a while now as a care assistant and I enjoy providing the highest quality of care to our residents. I love being a carer and looking after the elderly, we can learn so much from them, and it is really rewarding.
I enjoy my work interacting with the residents and working hard towards ensuring everyone enjoys as much life enrichment as possible.

Hello, I'm Yetunde and I'm a carer.
I have worked in healthcare for many years and feel proud that I have made a real difference in the lives of the people I've supported.
I know that my heart is in care and I will work to enrich the lives of our residents for the rest of my career.
Supporting the vulnerable older generation with kindness to enjoy life in our home is a very rewarding job.
We aim for our residents to enjoy days full of laughter and fun, and to be cared for individually by a wonderful team.

Hi, I'm Ramesh. My passion lies in providing person-centred care, ensuring each individual's unique needs are met with empathy and understanding. I find immense fulfilment in accompanying others on their journey through their later years, cherishing every story and memory shared with me.
Beyond the rewarding realm of caregiving, I find solace in the simple joys of life. Whether it's strolling along the seaside with my loyal companion or indulging in the tranquillity of assembling jigsaw puzzles, I relish every moment spent unwinding.
I'm thrilled to be part of the Barchester family, dedicated to enriching the lives of those we care for with warmth, respect, and dignity.

Hello, my name is Maricela and I have lived in Epping for years I am proud to work at such a great care home supporting the local community.
I am a chef with several years of experience, with a great sense of humour, and I love working with our kitchen team. In my spare time, I love to try new recipes and research new dishes to bring to the home.
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