

They are always so kind, considerate and unbelievably patienNigel T(Son-in-law of Resident/Service User)

A fantastic new activities coordinator has brought a breath of fresh air to the care homeSuzy N(Daughter of Resident/Service User)


They are always so kind, considerate and unbelievably patienNigel T(Son-in-law of Resident/Service User)

A fantastic new activities coordinator has brought a breath of fresh air to the care homeSuzy N(Daughter of Resident/Service User)

A beautifully refurbished home, Ashlar House makes the most of pleasant grounds in the beautiful Epping Forest and a stunning interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and...
Care Provided by Barchester Ashlar House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Ashlar House Care Home for full pricing details and T&Cs.
Contact Barchester Ashlar House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sharon Osborne(General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (44)
Barchester Ashlar House Care Home Reviews (173)
Barchester Ashlar House Care Home has a Review Score of 9.9 (9.880) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Ashlar House Care Home has 173 reviews.
High standard of personal care by willing and competent staff. Great assistance from the home manager in obtaining NHS funding. Activities well arranged and the chef provides really nutritious food. In view of COVID-19 access is very limited to allow a more detailed review.
I am happy with the care provided to my dad. All the staff I have met are warm and welcoming and nothing appears too much trouble. They are professional, caring and patient with my dad’s needs. Through this COVID-19 period, they have gone out of their way to facilitate as much communication with him as possible either by personal visits, individual calls or group calls. I can’t thank you enough for all your hard work.
A clean, professionally run care home with kind and caring staff. Dad was transferred here from hospital after a fall in his previous care home. He has been treated at Ashlar House as an individual with his own personal needs with dignity and sensitivity.
Ashlar is a very caring establishment, which provides the best possible environment for its residents who are treated with dignity and respect, even when their needs mean that a significant level of physical intervention is required.
A dear friend of mine has been wonderfully looked after at Ashlar House in these difficult times with the Coronavirus, with continued high levels of added hygiene that's needed. A great help has been the FaceTime that was set up by the home, it has reassured my friend and me during these last months in lockdown and restricted access times. Sending a big thank you to all at Ashlar House for all your hard work and heartfelt professional care.
As this difficult year comes to a close I just wanted to say how delighted I am that my great Aunt is being so beautifully and professionally cared for at Ashlar House. Its been a very trying year for all residents and staff at Ashlar, I know due to very tightly controlled hygiene rules that are keeping staff and residents as safe as possible. As personal visits have been drastically reduced and often not possible over the past few months the Activities Manager has been very busy in contacting loved ones including my great Aunt with FaceTime via computer a very valuable and reassuring way to keep in touch in these times, it has provided communication which has helped greatly. Also, I would love to thank all staff including management for their continuous tireless care and work at Ashlar I am very happy that my great auntie is being kept safe by caring and professional staff there. Seasons Greetings to Management and staff at Ashlar and a Happy New Year 2021.
All of the staff always has a lot of patience with my Grandma. They are so sweet, always.
Fabulous, wonderful, amazing. Caring, clean, safe.
My dad was transferred to Ashlar House from another care provider in Essex at the request of the MOT Team and care professionals. My dad has settled in nicely which is due to the caring and dedicated staff. The staff are very friendly and nothing is too much trouble, as they have the welfare of my dad as their priority. My family are comforted to know that Dad is being well looked after and is happy in his own way.
The team at Ashlar Home were so kind both to my mother and me. At a very difficult and emotional time, I felt Mum was looked after with compassion and kindness. Thank you.
My mum is extremely well looked after in Ashlar House. I have peace of mind, especially in these very difficult times. She eats well and always looks clean and preventable. The staff go above and beyond in their care. Thank you to all the staff in Ashlar House.
Ashlar House takes excellent care of my mother during the recent COVID restrictions. I have always been confident in the care mum will have received. The home is always clean, staff are friendly and helpful. Couldn't ask for a better home provider.
My mother-in-law recently moved to Ashlar House. She has been very well looked after and we are happy to know she's in great hands. The staff are wonderful!
I am very fortunate that my mother has been looked after and cared for at Ashlar House for more than five years. As I live in the USA I am unable to visit frequently, but I did manage two visits last year. Ashlar is a very good, clean home with loving, caring, professional staff and my mother is fed well and kept very clean and happy there. I couldn’t wish for her to be anywhere better and can only say from my experience, that Ashlar is a better home than I’ve witnessed here in the USA. It’s a shame I have had to cancel my visit this year due to government airline guidance, but I can relax knowing my mother is so well cared for.
My partners mum always looks happy and well cared for. We speak to her on WhatsApp, and we see who the staff are care for her always doing her hair and nails and listening to her. I work in age care in Australia, and I can tell if the staff really do care and they do. One lady has been amazing sending us photos and helping her speak with us on the phone. She says she loves the food, and the staff, and the whole place, especially the gardens. Great job everyone...
To me, this care home is outstanding in every way. The bedrooms, eating areas, lounge everywhere you go is clean and tidy as you would expect. My uncle is a resident in this home and I have not seen him as happy as he is now for a long time. The care he gets is outstanding. He is always doing some sort of supervised activities. I live 60 miles away and it’s good to know my uncle is being well looked after. I would recommend this care home to anybody who is looking for somewhere safe, clean and secure, for their loved ones to be looked after.
The staff, especially one staff member in particular, always keeps me informed, sends me pictures of my mum and helps me talk with her on Whats-app as mum needs help using her phone.
I can see her room and the whole place is always clean and tidy and the food looks healthy. My mum always speaks highly of all the staff as kind, caring people who take time to chat with her and are always helpful to all our family. My daughter loves calling and speaking with her grandmother and we feel like she is in excellent hands which is very important as we are so far away and can't visit her. I have been very impressed with the COVID-19 safety plans and the level of high care at all times for my mum and it is very much appreciated. Big congratulations to all the staff and management.
The care my father has received since his admission has been absolutely first class. All the staff, have been excellent, but a special word for one member in particular, who during the lockdown has always taken the time to call us on FaceTime so we can communicate with Dad. She is a bubbly, has an engaging personality who is a credit to the care system.
I am looking forward to visiting my dad at the nursing home as soon as is possible, and thanking the staff personally.
Thank you for the way they have looked after our father during these difficult times.
The staff looking after my mother-in-law are excellent. The facilities are good and there is a pleasant atmosphere when visiting. There are activities that the residents can participate in if they wish or they can sit on comfortable chairs and watch the TV. My mother-in-law has to have 1 to 1 care. The care staff are excellent with her care. There is also tea/coffee making facilities for visitors to have free of charge.
The home is very clean, and the residents are very well catered for.
The food is all freshly prepared on-site, and the menu is excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (181) & Events (1)
- 28 Jul 2026
Our residents enjoyed a lovely trip out for lunch at the George & Dragon Pub It had been one of the most talked about outings of the week, and it...
- 28 Jul 2026
At Ashlar House, we believe every milestone deserves to be celebrated, because it’s the moments shared with loved ones that truly matter. We were honoured to host a belated surprise...
- 28 Jul 2026
At Ashlar House, we believe every milestone deserves to be celebrated, because it’s the moments shared with loved ones that truly matter. We were honoured to host a belated surprise...
- 15 Aug 2026Organiser: Barchester Ashlar House Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Ashlar House Care Home.
Meet the Team (15)

Hi, I’m Sharon, the General Manager here at Ashlar House. Welcome to our website!
I am exceptionally passionate about my vocation. I work very closely with my team here at Ashlar House to enable me to cascade my wealth of knowledge and experiences, ensuring we provide the best possible person-centred care, and passion for lif,e alongside a fulfilled and amazing life enrichment programme tailored for all capabilities and interests.
Thank you for taking the time to look further into what we have to offer you or your loved one. Please take the time to look at my staff team below in the home, who all play a vital role in day-to-day life at Ashlar House.
We operate a true open-door policy at Ashlar House, so please feel free to drop in and join us for a cup of tea, a piece of cake and a chat about life in our home.

Hi, my name is Paul and I am one of the nurses here.
As a nurse my focus is on the clinical wellbeing of our residents, ensuring they are supported in all aspects of medical care, but we are also here to support the residents to enjoy life. Each resident is thoroughly assessed to ensure our team can meet their every care need they have before we invite the family to assist us in developing an individualised care plan.
Drop in to learn more about our home and our team.

Hello, my name is Peace and I am one of the nurses here at Ashlar House.
We have a beautiful home with a fantastic team here. I am passionate about elder care and the team and I are always focused on providing the best support possible for all the residents living at Ashlar House. Working alongside families to get to know each resident and their preferences is so important and we take great pride in doing this well at our home.

Hi, my name is Rosana, and I am a Senior Carer here at Ashlar House.
Ashlar House is a lovely place to live and work as we have a wonderful team who care for the residents like family.

Hi, my name is Sarah and I am one of the Senior Carers here at Ashlar House.
Being a Senior Carer at Ashlar House is very rewarding, we have a superb team and fantastic residents. The care team look after each resident's day to day care needs and we often get to know the residents better than family!

Hello, I'm Natasha and I am one of the Care Practitioners.
I have been working as a Care Practitioner at Ashlar House since 2013 and it gets better every year. The care team here is very talented and hard working, we are all aiming to provide the sort of care that we would want our own family to enjoy.
Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.

Hi, my name is Villah and I am the Senior Night Nurse.
I have been at Ashlar House since 2016 and I love it here. I am in charge of the wonderful night team, we take care of all the residents during the evenings through to morning. My team is very dedicated and I am proud of the work they do.

Kristina has been at Ashlar House since 2010. She is responsible for maintaining the cleanliness and presentation of the home. Kristina is extremely artistic, and you will see much of her handiwork as you walk around the building.
A firm favourite of the residents here, Kristina always has time for a chat and to help a resident arrange their room just the way they like it.

Hello, I'm Natasha and I am one of the Care Practitioners.
I have been working as a Care Practitioner at Ashlar House since 2013 and it gets better every year. The care team here is very talented and hard working, we are all aiming to provide the sort of care that we would want our own family to enjoy.
Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.

Head Chef is the best job in the world and Ashlar House is the best care home in the world, so I am able to enjoy every day. As Head Chef I lead the kitchen team to provide delicious and nutritious meals, as well as a tasty array of cakes each day!
I meet with all new residents to find out what they like and dislike, and I also work closely with the care teams to ensure I am supporting the resident's health, diet and nutrition on an individual basis.
At mealtimes you will find me in the dining rooms, chatting with residents and managing the dining experience. I am always interested in feedback and looking to exceed resident expectations. I particularly love supporting the Activities Team with food related activities, especially Pudding Club!

Hi, my name is Lauren and I am one of the carers here at Ashlar House.
I have years of healthcare experience and I love working with the residents and their families. We give really high-quality care for the residents along with a fun lifestyle designed for everyone to be able to enjoy.
Myself and the other carers support our residents with every aspect of daily life that they require a bit of extra help with. It is a pleasure getting to know residents as well as their friends and families.

Hello, my name is Ellie. I've been at Ashlar House for a while now as a care assistant and I enjoy providing the highest quality of care to our residents. I love being a carer and looking after the elderly, we can learn so much from them, and it is really rewarding.
I enjoy my work interacting with the residents and working hard towards ensuring everyone enjoys as much life enrichment as possible.

Hello, I'm Yetunde and I'm a carer.
I have worked in healthcare for many years and feel proud that I have made a real difference in the lives of the people I've supported.
I know that my heart is in care and I will work to enrich the lives of our residents for the rest of my career.
Supporting the vulnerable older generation with kindness to enjoy life in our home is a very rewarding job.
We aim for our residents to enjoy days full of laughter and fun, and to be cared for individually by a wonderful team.

Hi, I'm Ramesh. My passion lies in providing person-centred care, ensuring each individual's unique needs are met with empathy and understanding. I find immense fulfilment in accompanying others on their journey through their later years, cherishing every story and memory shared with me.
Beyond the rewarding realm of caregiving, I find solace in the simple joys of life. Whether it's strolling along the seaside with my loyal companion or indulging in the tranquillity of assembling jigsaw puzzles, I relish every moment spent unwinding.
I'm thrilled to be part of the Barchester family, dedicated to enriching the lives of those we care for with warmth, respect, and dignity.

Hello, my name is Maricela and I have lived in Epping for years I am proud to work at such a great care home supporting the local community.
I am a chef with several years of experience, with a great sense of humour, and I love working with our kitchen team. In my spare time, I love to try new recipes and research new dishes to bring to the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Ashlar House Care Home to verify any information. View our terms and conditions. Barchester Ashlar House Care Home has an Enhanced Service -more info.