

They are always so kind, considerate and unbelievably patienNigel T(Son-in-law of Resident/Service User)

A fantastic new activities coordinator has brought a breath of fresh air to the care homeSuzy N(Daughter of Resident/Service User)


They are always so kind, considerate and unbelievably patienNigel T(Son-in-law of Resident/Service User)

A fantastic new activities coordinator has brought a breath of fresh air to the care homeSuzy N(Daughter of Resident/Service User)

A beautifully refurbished home, Ashlar House makes the most of pleasant grounds in the beautiful Epping Forest and a stunning interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and...
Care Provided by Barchester Ashlar House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 44 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Ashlar House Care Home for full pricing details and T&Cs.
Contact Barchester Ashlar House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Sharon Osborne(General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 1
Room Information
- Single Rooms (44)
Barchester Ashlar House Care Home Reviews (173)
Barchester Ashlar House Care Home has a Review Score of 9.9 (9.880) out of 10, based on 31 reviews in the last 2 years.
Over all time Barchester Ashlar House Care Home has 173 reviews.
Very friendly staff. Clean and comfortable rooms.
Fantastic care home. Staff have made my father feel very welcome. They are very professional, helpful and inform us each time they have called a doctor or have wanted to talk to us about anything.
I found it very homely and very caring people. Staff very dedicated to their job.
Ashlar House, on the whole, is a beautiful home for any relative that stays here. I feel comfortable that the staff deal with and have Mum's needs covered. Staff are always around and meet any requests made as quickly as they can. They are always pleasant and helpful. The home is always clean and tidy and is obvious that a great deal of effort is put into maintaining standards.
Mum is being looked after exceptionally well. All the staff are always very friendly and helpful. I would recommend the care home to anyone.
Staff in all departments are friendly and professional. Every effort is made to ensure each client feels at home and has privacy in their own room. Culinary preferences are taken into consideration and used by family or GP. One to one is available for more vulnerable clients with their independence and current abilities sustained as part of their ongoing care ensuring each person reaches his/her own potential. Entertainment is excellent.
I found Ashlar House to be very welcoming and the staff really friendly and helpful. They look after the residents to a very high standard and nothing is too much trouble for them. The bedrooms are adequate and everything is very clean. I would highly recommend Ashlar House.
The staff have been attentive and supportive - they have settled Dad in and have got him involved with the numerous activities going on. It is great to see Dad so happy.
Ashlar House put in the extra effort to provide a fun and stimulating home for residents in which friends and family are always made welcome.
Overall I have found Ashlar House to be a very good place to have ones loved one taken care of. I have found it to be friendly, caring and the staff always have time to listen if we have any concerns.
A very nice place for my mother to live and a very nice place to visit!
I cannot recommend Ashlar House enough, I never at any time had cause for concern. My mum was treated with such care and kindness with all staff encouraging all family members to stay for as long as the family wanted and we were all made so welcome. Ashlar House is like a large family home.
The staff were always alert to the needs of the residents and demonstrated a friendly caring approach by running events to stimulate interaction by the Residents. Relatives were always welcomed and staff were always happy to answer any queries or arrange any requirements that were needed. They provide an excellent service.
It was my Nan's 100th birthday. The home did an amazing job. They made sure she had the best time (a party and a singer) wonderful. She really enjoyed it and so did all the family. Seeing her smiling and signing was so great to see. It was all down to the wonderful staff. Thank you so much, it really made her day and you all worked as you do every day, so hard. You are all such a lovely caring bunch of girls and it makes us, as a family, happy to know she is in good hands.
Since the day my father arrived, he has been treated with the utmost respect by everyone at Ashlar House, just like he was a member of their own family. The nursing home is spotless, the staff are kind and everything is done to make Dad comfortable. They go the extra mile with food alternatives, care and cleanliness. I really could not wish for anywhere better for my dad.
Staff are fantastically helpful. The home is kept amazingly clean. The food looks awesome and my Dad assures me it tastes good too (if he likes it, he is fussy).
Thank you all so much for giving my Dad the care I can't.
Nan is treated with kindness and dignity. Was her 100th birthday and the home put on a lovely party with good entertainment. Thanks again.
The staff are all lovely. Made my nan's birthday so special for her and our family. Such a lovely atmosphere.
Our friend died recently after about five years in Ashlar House with dementia. Throughout his stay, he has been cared for with great compassion and the atmosphere created by staff has been one of friendliness and good humour. Being unable to communicate he always ate well until the end and the staff were always on hand to help whenever we visited. Would recommend this home to others.
I am the daughter of a resident from Ashlar House Care Home who sadly passed away in the early hours of yesterday morning whilst in your care. I just wanted to express my deepest felt appreciation and massive thanks for everything that the care staff did for my mum during her last few harrowing months/weeks of her life in at Ashlar House. I simply just cannot speak highly enough of the staff’s genuine kindness, concern and ongoing dedication. I honestly feel that they went above and beyond the call of duty in caring for my mum. They all work so tirelessly hard in carrying out a very physically and emotionally demanding job and I never once heard a single one of them moan. They were always so warm, welcoming and friendly and couldn’t do more to go out of their way to help my mum in any way humanly possible given her high level of requirements.
All staff are excellent with visitors and patients and nothing is too much trouble for them. Food is well served and restaurant, if used, is well managed. Cleanliness is excellent and well maintained all the time. Problems are quickly dealt with and patients very well looked after and cared about. Can find no problems or faults whatsoever.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (181) & Events (1)
- 28 Jul 2026
Our residents enjoyed a lovely trip out for lunch at the George & Dragon Pub It had been one of the most talked about outings of the week, and it...
- 28 Jul 2026
At Ashlar House, we believe every milestone deserves to be celebrated, because it’s the moments shared with loved ones that truly matter. We were honoured to host a belated surprise...
- 28 Jul 2026
At Ashlar House, we believe every milestone deserves to be celebrated, because it’s the moments shared with loved ones that truly matter. We were honoured to host a belated surprise...
- 15 Aug 2026Organiser: Barchester Ashlar House Care Home
Awards / Recognitions (15)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Ashlar House Care Home.
Meet the Team (15)

Hi, I’m Sharon, the General Manager here at Ashlar House. Welcome to our website!
I am exceptionally passionate about my vocation. I work very closely with my team here at Ashlar House to enable me to cascade my wealth of knowledge and experiences, ensuring we provide the best possible person-centred care, and passion for lif,e alongside a fulfilled and amazing life enrichment programme tailored for all capabilities and interests.
Thank you for taking the time to look further into what we have to offer you or your loved one. Please take the time to look at my staff team below in the home, who all play a vital role in day-to-day life at Ashlar House.
We operate a true open-door policy at Ashlar House, so please feel free to drop in and join us for a cup of tea, a piece of cake and a chat about life in our home.

Hi, my name is Paul and I am one of the nurses here.
As a nurse my focus is on the clinical wellbeing of our residents, ensuring they are supported in all aspects of medical care, but we are also here to support the residents to enjoy life. Each resident is thoroughly assessed to ensure our team can meet their every care need they have before we invite the family to assist us in developing an individualised care plan.
Drop in to learn more about our home and our team.

Hello, my name is Peace and I am one of the nurses here at Ashlar House.
We have a beautiful home with a fantastic team here. I am passionate about elder care and the team and I are always focused on providing the best support possible for all the residents living at Ashlar House. Working alongside families to get to know each resident and their preferences is so important and we take great pride in doing this well at our home.

Hi, my name is Rosana, and I am a Senior Carer here at Ashlar House.
Ashlar House is a lovely place to live and work as we have a wonderful team who care for the residents like family.

Hi, my name is Sarah and I am one of the Senior Carers here at Ashlar House.
Being a Senior Carer at Ashlar House is very rewarding, we have a superb team and fantastic residents. The care team look after each resident's day to day care needs and we often get to know the residents better than family!

Hello, I'm Natasha and I am one of the Care Practitioners.
I have been working as a Care Practitioner at Ashlar House since 2013 and it gets better every year. The care team here is very talented and hard working, we are all aiming to provide the sort of care that we would want our own family to enjoy.
Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.

Hi, my name is Villah and I am the Senior Night Nurse.
I have been at Ashlar House since 2016 and I love it here. I am in charge of the wonderful night team, we take care of all the residents during the evenings through to morning. My team is very dedicated and I am proud of the work they do.

Kristina has been at Ashlar House since 2010. She is responsible for maintaining the cleanliness and presentation of the home. Kristina is extremely artistic, and you will see much of her handiwork as you walk around the building.
A firm favourite of the residents here, Kristina always has time for a chat and to help a resident arrange their room just the way they like it.

Hello, I'm Natasha and I am one of the Care Practitioners.
I have been working as a Care Practitioner at Ashlar House since 2013 and it gets better every year. The care team here is very talented and hard working, we are all aiming to provide the sort of care that we would want our own family to enjoy.
Working alongside passionate carers and nurses each week is a privilege and this is a very happy home.

Head Chef is the best job in the world and Ashlar House is the best care home in the world, so I am able to enjoy every day. As Head Chef I lead the kitchen team to provide delicious and nutritious meals, as well as a tasty array of cakes each day!
I meet with all new residents to find out what they like and dislike, and I also work closely with the care teams to ensure I am supporting the resident's health, diet and nutrition on an individual basis.
At mealtimes you will find me in the dining rooms, chatting with residents and managing the dining experience. I am always interested in feedback and looking to exceed resident expectations. I particularly love supporting the Activities Team with food related activities, especially Pudding Club!

Hi, my name is Lauren and I am one of the carers here at Ashlar House.
I have years of healthcare experience and I love working with the residents and their families. We give really high-quality care for the residents along with a fun lifestyle designed for everyone to be able to enjoy.
Myself and the other carers support our residents with every aspect of daily life that they require a bit of extra help with. It is a pleasure getting to know residents as well as their friends and families.

Hello, my name is Ellie. I've been at Ashlar House for a while now as a care assistant and I enjoy providing the highest quality of care to our residents. I love being a carer and looking after the elderly, we can learn so much from them, and it is really rewarding.
I enjoy my work interacting with the residents and working hard towards ensuring everyone enjoys as much life enrichment as possible.

Hello, I'm Yetunde and I'm a carer.
I have worked in healthcare for many years and feel proud that I have made a real difference in the lives of the people I've supported.
I know that my heart is in care and I will work to enrich the lives of our residents for the rest of my career.
Supporting the vulnerable older generation with kindness to enjoy life in our home is a very rewarding job.
We aim for our residents to enjoy days full of laughter and fun, and to be cared for individually by a wonderful team.

Hi, I'm Ramesh. My passion lies in providing person-centred care, ensuring each individual's unique needs are met with empathy and understanding. I find immense fulfilment in accompanying others on their journey through their later years, cherishing every story and memory shared with me.
Beyond the rewarding realm of caregiving, I find solace in the simple joys of life. Whether it's strolling along the seaside with my loyal companion or indulging in the tranquillity of assembling jigsaw puzzles, I relish every moment spent unwinding.
I'm thrilled to be part of the Barchester family, dedicated to enriching the lives of those we care for with warmth, respect, and dignity.

Hello, my name is Maricela and I have lived in Epping for years I am proud to work at such a great care home supporting the local community.
I am a chef with several years of experience, with a great sense of humour, and I love working with our kitchen team. In my spare time, I love to try new recipes and research new dishes to bring to the home.
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