
I simply can't praise Ashbrook Court enough. 5 stars and more!Julie A(Daughter of Resident/Service User)

I'm really happy my mum is in this home the staff are attentive and caring.S A(Daughter of Resident/Service User)


I simply can't praise Ashbrook Court enough. 5 stars and more!Julie A(Daughter of Resident/Service User)

I'm really happy my mum is in this home the staff are attentive and caring.S A(Daughter of Resident/Service User)


At Ashbrook Court Care Home, the compassionate team cares for their cherished residents with the same love and tenderness as shown to their own family members. The home provides person-centred residential, nursing, and dementia care in a vibrant and homely environment.
The friendly home offers comfortable en-suite bedrooms, spacious lounges, as well as a bistro, library, salon, and vintage sweet shop, all laid out in an accessible building surrounded by beautiful...
Care Provided by Ashbrook Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashbrook Court Care Home for full pricing details and T&Cs.
Contact Ashbrook Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Vicky Parsons (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Resident's visitors are always welcome. There are no restrictions on times/days.
Parking
- Free on-site parking is available.
Ashbrook Court Care Home Reviews (111)
Ashbrook Court Care Home has a Review Score of 9.6 (9.638) out of 10, based on 30 reviews in the last 2 years.
Over all time Ashbrook Court Care Home has 111 reviews.
I found all staff very helpful and friendly. When I visit my mum is always dressed and happy to be there.
Care at the home seems very good although I would like to see Mum included in more of the outings and events provided by the home. She seemed to thoroughly enjoy the few she has been included in. Her health has improved a lot since she has been at Ashbrook Court.
My mother has been a resident at Ashbrook for about 16 months, and her care has always been tailored to her exact needs. All the staff from the manager, through to the carers, nurses, and cleaning staff treat her with respect and like one of the family. There is always a wide programme of activities even during the lockdown to stimulate their interests. Any maintenance issues are dealt with swiftly. Mum loves it.
Dear Jill, thanks so much for your review. We do love your mum and you as a family have been amazing and we always value your feedback. Many thanks, Jean Bishop.
Very helpful staff. Very clean accommodation.
When first visiting the care home a couple of years ago I knew it was the best place for my mother in law. It felt very warm and inviting like home from home. The staff and carers were friendly, helpful and made me and my mother in law feel welcome. The transition period was made very easy. Before covid, I visited most days and never was I disappointed with the staff. They always bent over backwards to make the residents and families welcome. They always do activities and have wonderful entertainment pre covid. I couldn’t recommend them more. Also when talking to people and telling them where my mother in law is they tell me one of their family members used to go. Always speaking highly of Ashbrook.
I am so pleased that my mum is now a resident at Ashbrook Court. She moved there in March 2020 from another care home. It has been a difficult year for everyone because of Covid but it is such a relief to know that my mum is now being well cared for and looked after appropriately. The staff who look after her have all been amazing. They are always positive, cheerful and very caring. I look forward to seeing photos of mum on Facebook enjoying the amazing entertainment and activities that are always going on. I would recommend Ashbrook Court to everyone and I am so happy and relieved that my mum is living there now.
soon as you entered the premises the people working had lovely attitudes towards the patients. May my brother's stay with you be a rewarding one. Staff brilliant, dinner smelt great and pleased to see how happy you all were. Thank you.
From the moment we walked into your home we found the staff warm, welcoming and friendly. It was clean and had a friendly atmosphere.
The range of activities and inclusion of photographs on social media is wonderful to see her engaging and having fun.
I have been visiting my mother in law at Ashbrook Court for the past 10 years. There have been changes in that time but all for the better. It has always been spotlessly clean and the staff are all very caring and helpful. Visiting is never restricted to certain times and I visit at all different times and on different days but whenever I’m there I feel welcome. My mother in law is always clean, comfortable and well looked after.
The care which we have received has been amazing. It can be quite frightening for both family members at the time, but the staff make it very easy and relax both members. You can call anytime, either visit or telephone and you always have very friendly staff. Thank you to everyone, you do the most amazing job.
The residents enjoy the activities and I join in when visits concur.
From the very first interview, I was impressed with how this home was run. I never worry about my dad. I know he is looked after properly, his room is clean and tidy and I pop in at crazy times and have always been happy with his care.
It is so reassuring to know that there is always someone "watching out" and caring for our mum when we can't.
My dad has received excellent care. He has been treated with patience, kindness and respect. He tells me that the staff have become like family to him. It is wonderful to know that is in such good hands.
My experience has been extremely positive so far. My mother is a quiet and shy person with a very gentle nature and the transition from hospital to the placement was incredibly difficult for her to process. However, the staff have been incredibly warm and supportive kind and engaging. Therefore, she has settled well and it's clear that she is happy, hence our family are happy. A wonderful warm place.
Staff are polite and friendly. The care home is clean and tidy. I like that you can visit at any time. The care home has a relaxed atmosphere and it feels friendly. The manager is helpful and polite.
Our dad moved here from another home. We can't believe the difference in our dad. The whole environment is wonderful. Well kept and with plenty to do.
I have visited regularly over the last 2 years and what a difference there has been in the last year. The home is clean and there are new places for residents to enjoy, there is a lovely atmosphere, staff smiling and laughing and the food is lovely. Nothing is too much trouble and when I had a question the Manager took time to explain and give me information.
She seems happy and already settled.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (2)
- 30 Jul 2026
A resident receiving end-of-life care at a Waltham Abbey care home has fulfilled his wish to marry his partner of 20 years, thanks to the dedicated team who arranged their...
- 28 May 2026
Residents at Ashbrook Court Care Home, in Waltham Abbey were buzzing with excitement as they celebrated World Bee Day alongside pupils from High Beech Primary School in Epping Forest. Throughout...
- 05 Feb 2026
Music and dancing were central to the surprise birthday party the dedicated team at a Waltham Abbey care home threw for glamorous resident, Phyllis Walker, as she turned 100. The...
- 26 Aug 2026Organiser: Ashbrook Court Care Home
- 26 Aug 2026Organiser: Ashbrook Court Care Home
Awards / Recognitions (23)
- 30 Jan 2026Recipient: Carebase
- 31 Jan 2025Recipient: Carebase
- 04 Dec 2024Recipient: Ashbrook Court Care Home
Accreditations
There are no accreditations posted yet for Ashbrook Court Care Home.
Meet the Team (1)

Vicky joined our Carebase family in 2017, having retrained in Health and Social Care, after a successful career in law. Her personal experience caring for her father, who lived with dementia, sparked a deep commitment to helping others on the same journey. ?Since joining Ashbrook Court in 2025, Vicky’s warmth, compassion and gentle leadership have been at the heart of our friendly home. She loves getting to know residents and their families, and she supports our entire team to deliver the thoughtful care that makes life here feel special.
Her guiding motto is, “If you cannot do great things, do small things in a great way,” inspired by Napoleon Hill. Vicky explains that it is often the smallest acts of kindness that mean the most, ensuring each resident feels valued, understood and supported to enjoy the best quality of life.
Outside of work, Vicky finds relaxation on walks in Epping Forest with her beloved dogs. She also holds an NVQ Level 5 in Leadership for Health and Social Care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbrook Court Care Home to verify any information. View our terms and conditions. Ashbrook Court Care Home has an Enhanced Service -more info.