
The care and understanding of every member of staff is outstanding.Sharon H(Daughter of Resident/Service User)

Your compassion, professionalism and genuine warmth made such a difference to her and our family.Steve W(Son of Resident/Service User)


The care and understanding of every member of staff is outstanding.Sharon H(Daughter of Resident/Service User)

Your compassion, professionalism and genuine warmth made such a difference to her and our family.Steve W(Son of Resident/Service User)


At Ashbrook Court Care Home, the compassionate team cares for their cherished residents with the same love and tenderness as shown to their own family members. The home provides person-centred residential, nursing, and dementia care in a vibrant and homely environment.
The friendly home offers comfortable en-suite bedrooms, spacious lounges, as well as a bistro, library, salon, and vintage sweet shop, all laid out in an accessible building surrounded by beautiful...
At Ashbrook Court Care Home, the compassionate team cares for their cherished residents with the same love and tenderness as shown to their own family members. The home provides person-centred residential, nursing, and dementia care in a vibrant and homely environment.
The friendly home offers comfortable en-suite bedrooms, spacious lounges, as well as a bistro, library, salon, and vintage sweet shop, all laid out in an accessible building surrounded by beautiful gardens.
Ashbrook Court is dedicated to delivering high-quality care, to achieve this, the team undertakes extensive, ongoing training and professional development.
Residents are supported to try new activities and rediscover hobbies, whilst enjoying a range of opportunities from music and movement classes and make a wish initiative, to gardening club. Underpinned by strong links to the local community, Ashbrook Court welcomes regular performers, school groups, and toddlers as part of its ‘Little Cherubs’ intergenerational project. As well as enjoying regular minibus excursions to local places of interest.
And, with soothing lighting, aromatherapy, relaxing hand massages, and sound therapy, residents can experience multi-sensory relaxation as part of a group, or in the comfort of their own bedroom, during regular Namaste Care sessions.
Residents’ families and friends play a key role in care home life and the team develops a detailed care plan in partnership with the resident and those closest to them. Families know their loved ones are being cared for by a trusted and reputable provider, with care and compassion at the forefront of all they do.
Care Provided by Ashbrook Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 70 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Ashbrook Court Care Home to confirm what's included and get a personalised quote:
With Nursing Care the FNC is retained by the care home.
The price(s) shown are provided by the care home. Contact Ashbrook Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Carebase
- Private Owned
Person in charge
- Vicky Parsons (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Resident's visitors are always welcome. There are no restrictions on times/days.
Parking
- Free on-site parking is available.
Ashbrook Court Care Home Reviews (117)
Ashbrook Court Care Home has a Review Score of 9.7 (9.700) out of 10, based on 35 reviews in the last 2 years.
Over all time Ashbrook Court Care Home has 117 reviews.
My mum became a resident at Ashbrook Court Care Home in July 2026. My mum is coming towards the end of her life, the staff at Ashbrook are amazing, they all care so much and ensure there is constant communication with the family centred around my mums well being. Ashbrook Court is such a loving...
My mum became a resident at Ashbrook Court Care Home in July 2026. My mum is coming towards the end of her life, the staff at Ashbrook are amazing, they all care so much and ensure there is constant communication with the family centred around my mums well being. Ashbrook Court is such a loving well led nursing home and I would fully recommend. The staff are warm and friendly and they have made the transition from the community into nursing care so easy for my mum.
My brother received a very high standard of care whilst at Ashbrook Care Home. The facilities are amazing, the food a very high standard and always plentiful. The staff treated my brother with care and compassion. He wasn't always the easiest person to deal with and the staff were incredibly...
My brother received a very high standard of care whilst at Ashbrook Care Home. The facilities are amazing, the food a very high standard and always plentiful. The staff treated my brother with care and compassion. He wasn't always the easiest person to deal with and the staff were incredibly patient and understanding with him. They were always respectful of him, allowing him to make his own choices. There are always activities and days out no matter the weather. I honestly cannot fault the home or the staff. Myself and my family are so grateful to everyone at Ashbrook for helping to care for my brother. Thank you all!!
Also free from constant worry and contern for my mother.
My mother did say that she would not enter a care home, although having indirectly placed herself in care, she is very comfortable.
She is extremely happy and says the carers are kind.
This...
Also free from constant worry and contern for my mother.
My mother did say that she would not enter a care home, although having indirectly placed herself in care, she is very comfortable.
She is extremely happy and says the carers are kind.
This is a great sense of relief that my mother is now receiving appropriate care. The carers have welcomed her, listened to her needs and she is treated with dignity. For example, changed her mattress when requested and is allowed autonomy to choose her clothing and meals each day.
She particularly enjoys the organised trips and the care she has whilst on these days out. Prior to her residence, it proved difficult to venture away from her house without care, due to getting lost and vulnerability.
She also had no basic hygiene as opposed to what she now receives in care within the home.
So much has changed for my mother in a positive way since becoming a resident at Ashbrook.
My mum was only with you for a short period but from day of admission the staff where very passionate and caring. They took very good care of my mum and we also found staff sitting with mum when she was not well. When mum become very unwell and passed away all the staff made all the family welcome...
My mum was only with you for a short period but from day of admission the staff where very passionate and caring. They took very good care of my mum and we also found staff sitting with mum when she was not well. When mum become very unwell and passed away all the staff made all the family welcome and supported us at a very hard time
It took just 1 week to get my wife assest and in her room at Ashbrook. From the moment she arrived we felt the love everyone so kind & welcoming to residents, family & friends
It took just 1 week to get my wife assest and in her room at Ashbrook. From the moment she arrived we felt the love everyone so kind & welcoming to residents, family & friends
From the day myself and my brother came in to view the home which was Feb 2026, Vicky the home manager took us under her wing, consoled us and helped us navigate a new chapter in Mum's life. The Staff always take good care, emotionally, mentally and physically. The communication with myself and...
From the day myself and my brother came in to view the home which was Feb 2026, Vicky the home manager took us under her wing, consoled us and helped us navigate a new chapter in Mum's life. The Staff always take good care, emotionally, mentally and physically. The communication with myself and staff is fantastic, any changes, needs medically or not are always relayed. The staff are well looked after by management and that's then passed onto the Residents. The only negative is the food could be better, plenty of choice, however quality could improve.
My mum has received caring care throughout her stay. All staff know mums likes and dislikes and show lots of consideration when mums having a wobbly. Just want to thank Ashbrooks for all their support through this process. P.S - she also likes the food xx
My mum has received caring care throughout her stay. All staff know mums likes and dislikes and show lots of consideration when mums having a wobbly. Just want to thank Ashbrooks for all their support through this process. P.S - she also likes the food xx
My mother has a number of medical issuses as well as care issues. I can't fault the care and medical care my mother receives. This is from the cleaning staff upto to management team all very caring. Many thanks to all and keep up the great work.
My mother has a number of medical issuses as well as care issues. I can't fault the care and medical care my mother receives. This is from the cleaning staff upto to management team all very caring. Many thanks to all and keep up the great work.
Both mum and dad are residents in this amazing home. The care and understanding of every member of staff is outstanding. Dad passed a few days ago and, as a family, we can't thank everyone enough for the care and respect shown to dad and the wider family.
Both mum and dad are residents in this amazing home. The care and understanding of every member of staff is outstanding. Dad passed a few days ago and, as a family, we can't thank everyone enough for the care and respect shown to dad and the wider family.
I wanted to say a heartfelt thank you for the outstanding care and kindness you gave to my mum during her time as a resident. Your compassion, professionalism and genuine warmth made such a difference to her and our family. We will always be grateful.
I wanted to say a heartfelt thank you for the outstanding care and kindness you gave to my mum during her time as a resident. Your compassion, professionalism and genuine warmth made such a difference to her and our family. We will always be grateful.
2) Staff, name badge displayed made me feel happy and confident to leave my son in your hands, he was extremely happy also.
3) Accommodation, home...
2) Staff, name badge displayed made me feel happy and confident to leave my son in your hands, he was extremely happy also.
3) Accommodation, home like, neat, tidy, very self reassuring and comfortable. extremely satisfied.
First class facilities very good staff. Excellent entertainment for residents. Very cheerful and happy place for everyone. Good food, good care and nice place to be.
First class facilities very good staff. Excellent entertainment for residents. Very cheerful and happy place for everyone. Good food, good care and nice place to be.
I feel very good witen I relax. The staff are very helpful. There is a range of things to do. And we get to taken out in the wagon a couple of times a week.
I feel very good witen I relax. The staff are very helpful. There is a range of things to do. And we get to taken out in the wagon a couple of times a week.
My husband went into Ashbroook Court Care Home in April 2025. He was very difficult at the beginning, but the staff persevered with him, and he began to respect them all. He had a stroke in October and was unable to do anything for himself. The whole staff were absolutely brilliant. I called them...
My husband went into Ashbroook Court Care Home in April 2025. He was very difficult at the beginning, but the staff persevered with him, and he began to respect them all. He had a stroke in October and was unable to do anything for himself. The whole staff were absolutely brilliant. I called them my walking angels. They looked after his every need, with a smile on their face. They were all there for myself and my son during all this time.
I arrived on the 14th November and came home 28th November and in all that time everybody was so kind and helpful. I thoroughly enjoyed my whole stay and would love to come again. I thought the food was lovely.
I arrived on the 14th November and came home 28th November and in all that time everybody was so kind and helpful. I thoroughly enjoyed my whole stay and would love to come again. I thought the food was lovely.
The staff do a fantastic job. There are always activities going on to keep everyone entertained. I always enjoy my visits.
The staff do a fantastic job. There are always activities going on to keep everyone entertained. I always enjoy my visits.
I needed some time to convalesce after emergency hip surgery, and Ashbrook Court had a room for respite. I stayed for two weeks. The care and support was just what I needed, moving from 24/7 support at first, and over the fortnight increasing my strength, mobility and independence. All the staff...
I needed some time to convalesce after emergency hip surgery, and Ashbrook Court had a room for respite. I stayed for two weeks. The care and support was just what I needed, moving from 24/7 support at first, and over the fortnight increasing my strength, mobility and independence. All the staff (carers, cleaners, nurses, admin and management) were friendly, helpful and ready to engage unless there was an (occasional) emergency elsewhere. I wasn't there long enough to use the facilities though I gather there is a library and a cinema, plus gardens as well as day rooms.
Good food and plenty of it. Due to my dietary constraints I often had specially prepared meals, nothing was too much trouble. I was even given a tin of home-made biscuits as I left!
Good staff engagement with the residents, making an effort to keep them stimulated with activities and outings, engaging their brains with songs and singing. Also welcoming to family and friends, offering refreshments. The home has a transparent approach as the family has the codes to visit any...
Good staff engagement with the residents, making an effort to keep them stimulated with activities and outings, engaging their brains with songs and singing. Also welcoming to family and friends, offering refreshments. The home has a transparent approach as the family has the codes to visit any time.
Ashbrook Court is a great care home, my brother has been a resident since January 2025. All the staff, carers, admin and management have been great with my brother, cannot do enough for his him and his everyday needs, very reassuring for our family to know he's getting the best care.
Ashbrook Court is a great care home, my brother has been a resident since January 2025. All the staff, carers, admin and management have been great with my brother, cannot do enough for his him and his everyday needs, very reassuring for our family to know he's getting the best care.
My mother moved to Ashbrook Court following multiple medical issues , including a massive stroke, the staff were extremely welcoming and reassuring during this time of adjustment for us all, the medical care she has received is outstanding, the nursing staff are all excellent and always make time...
We can now rest knowing she is being so well cared for
This alongside the outstanding care staff who look after her, always with a smile for her and us . i can't fault them!!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (2)
- 20 Oct 2026
A care worker at a Waltham Abbey care home has won a national award for an original rap song, which was inspired by the residents he cares for. Care assistant,...
- 30 Jul 2026
A resident receiving end-of-life care at a Waltham Abbey care home has fulfilled his wish to marry his partner of 20 years, thanks to the dedicated team who arranged their...
- 28 May 2026
Residents at Ashbrook Court Care Home, in Waltham Abbey were buzzing with excitement as they celebrated World Bee Day alongside pupils from High Beech Primary School in Epping Forest. Throughout...
- 24 Nov 2026Organiser: Ashbrook Court Care Home
- 25 Nov 2026Organiser: Ashbrook Court Care Home
Awards / Recognitions (24)
- 01 Oct 2026Recipient: Ashbrook Court Care Home
- 30 Jan 2026Recipient: Carebase
- 31 Jan 2025Recipient: Carebase
Accreditations
There are no accreditations posted yet for Ashbrook Court Care Home.
Meet the Team (1)

Vicky joined our Carebase family in 2017, having retrained in Health and Social Care, after a successful career in law. Her personal experience...
Vicky joined our Carebase family in 2017, having retrained in Health and Social Care, after a successful career in law. Her personal experience caring for her father, who lived with dementia, sparked a deep commitment to helping others on the same journey. ?Since joining Ashbrook Court in 2025, Vicky’s warmth, compassion and gentle leadership have been at the heart of our friendly home. She loves getting to know residents and their families, and she supports our entire team to deliver the thoughtful care that makes life here feel special.
Her guiding motto is, “If you cannot do great things, do small things in a great way,” inspired by Napoleon Hill. Vicky explains that it is often the smallest acts of kindness that mean the most, ensuring each resident feels valued, understood and supported to enjoy the best quality of life.
Outside of work, Vicky finds relaxation on walks in Epping Forest with her beloved dogs. She also holds an NVQ Level 5 in Leadership for Health and Social Care.
Frequently Asked Questions about Ashbrook Court Care Home
How much does Ashbrook Court Care Home cost?
The care home lists weekly fees per person from £1,600 for residential care and from £1,600 for nursing care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
What types of Care is Ashbrook Court Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ashbrook Court Care Home have?
There are 70 Single Rooms.
What are the Facilities & Services at Ashbrook Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ashbrook Court Care Home to the centre of London?
12.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbrook Court Care Home to verify any information. View our terms and conditions. Ashbrook Court Care Home has an Enhanced Service -what an Enhanced Service includes.