Ashbrook Court Care Home

Thank you to everybody who contributed to dad's care, you are all truly stars !!

I am so pleased with the care home. After three years in Ashbrook Court, my sister seems so happy and is very well cared for. The staff are all so welcoming and caring.

Ashbrook Court is an excellent care home. The staff couldn't be more caring. They look after my mother with compassion and love. The entertainment is varied and age related to the residents. There was a BBQ on Sunday based on a Victorian beach party. I am sure all residents who could leave their beds enjoyed it.

My mother in law enjoyed her stay at Ashbrook Court care home. We told her it was a holiday as she has Alzheimers. The staff took them all out to Mount Fitchett Castle gave them a cream tea on another day and many other entertainments. A clean and happy place to stay, the staff loved my mother in law too. We asked if she enjoyed her holiday and she said it was lovely, she liked it very much. The staff all kissed here when she left.

My sister was increasingly weak and unable to care for herself and very despondent at having to be in a care home. She was no longer pro-active or interested in caring for herself and was not interested in eating most of the time she was in Ashbrook Court. In spite of all this I think she was given a good standard of nursing, and staff were kind and patient with her. She refused all suggestions of taking part in activities. She was incontinent but kept clean and dry. She developed a small pressure sore which healed very quickly and it had been reported and treatment started.

All the carers, nurses and management are so pleasant and helpful. Nothing is too much trouble for them. They treat my father with dignity and respect. Dad had a few accidents draining his catheter bag on to the carpet so the cleaning staff deep steamed the carpet so it was like new again. The choice of food is good as is the standard, and the kitchen will make anything you request within reason. There are always plenty of staff on duty.

I am satisfied with the care husband received at Ashwood and consider it a good quality care home.

The only thing I can say is, this is my first experience of a care home, and if I ever have to stay in care, please let it be at Ashbrook Court Nursing home, with all it's lovely staff who really care.

My husband is well looked after. The staff are helpful and work hard.

After a difficult start as the home failed it's CQC test. I can only say that the new manager has made the home a real home for residents. The staff are caring and treat the residents with dignity and respect. The quality of a care home is not decided by the building or resources. It is decided and determined by the quality of care that is provided. I know mum felt at home there as did the family and we cannot thank Ashbrook Court enough for the love and support shown to all of us during a very difficult time in all our lives.

On the day of my sister's birthday, it was really special. Thanks to those who decorated the library so beautifully. Also all carers who brought in a beautiful birthday cake and bottle pop to celebrate her day. It touched me so much and I got very emotional. So a big thank you to all.

Staff have been great towards my father and have been very supportive. The whole team have settled dad in and he now has many more good days than bad, i have every confidence in all the staff I have met so far, because of the care shown I know dad is now safe and I am now waiting for the next disaster and feeling a lot less stressed about life.

My father-in-law has been in Ashbrook Court for nearly four months now and has received a very good level of care. The atmosphere in the home is relaxed, caring and very positive. He is allowed privacy while at the same time being monitored and supported. The staff appear to be happy and well motivated and are always very helpful and responsive when points are put to them. I would certainly recommend this facility to others looking for a caring environment for their relatives