Ashbrook Court Care Home

We are extremely happy with this home and would recommend you put your loved ones in here staff are all caring and lovely. The entertainment for residents is excellent, everyones birthday is celebrated with a party. There are regular outings. All the carers are kind and caring to residents it is clean and friendly. It's amazing they keep you in touch if anything happens to your loved one.

Lunch (this is the Main Meal we see during our visits) looks delicious. Support staff - hairdresser, maintenance, housekeeping, activities all fantastic. Nurses, always about to answer questions.

Cleaning staff, maintenance, mini bus driver, activity staff are all very dedicated to their allocated duties. Good menu/diet.

I am very happy with the care that Ashbrooks Court give my partner. All the staff are very kind and considerate to residents and always have a smile. They are also very supportive when it comes to the residents' families.

I would recommend this home to anyone.

My mum moved into Ashbrook Court in November this year after a bad experience in a previous care home. I can say so far all the staff and the manager have been amazing. My mum looks very well cared for and is very comfortable in her lovely room. All the staff work extremely hard looking after all the residents and we as a family very much appreciate the care and kindness our mum is receiving.

I honestly can't speak highly enough of the staff and management of Ashbrook Court. From the warm welcome on arrival to the in-depth social, emotional and medical support given to all residents. My close friend has lived in other care homes before Ashbrook Court but I'm so glad we moved her here. Her needs have been 100% met with consideration and care. I have no hesitation in recommending this wonderful care home.

An outstanding care home, with lovely caring staff from not only the nurses but right through to the activity staff, carers, office staff and cleaners, all very lovely people. I am so pleased I chose Ashbrook, I can relax knowing my darling father is being looked after so well and treated with love, care, respect and dignity and get constant updates. If anyone is considering the prospect of having to place their loved one in care, this is the one.

Overall the care staff from the management downwards really care for the residents and make them as comfortable as possible and cater for the resident's needs. The whole decor of the building, rooms and utilities are designed to make the residents feel at home and to cheer them up.

My friend/neighbour was bought into Ashbrook Court in February and since then has not only improved in her general health but has settled down nicely. The staff are very kind and caring and keep us informed at all times. I would definitely recommend Ashbrook Court.

The food could do with a change with good old-fashioned food like shepherd's pie, cottage pie, sausages mash and so on. I know I ask for ham egg and chips for my mum but not every day and not to give her salad in the wintertime.

My husband was relaxed and showed no sign of anxiety in my presence. If I had concerns and asked, no problem getting clarification.

I feel my uncle is well cared for and encouraged to participate in activities. The staff are always very friendly and tell me things my uncle has talked about when I go, I know he doesn't know me anymore, but I'm told when he does have a chat with someone he sometimes mentions me... he is often asleep when I go. I like to look at the social media page and when I spot him enjoying baking or holding an animal it's so nice.

Ashbrook Court Care Home provides excellent care for my father, with dignity and respect. They show care, patience, empathy and understanding. The staff make him feel at ease and every staff member I've been in contact with has been supportive and helpful, including reception staff.

Ashbrook Court Care Home continues to be very supportive of my friend, who has significant mental health issues. Management and staff are attentive and patient. They also communicate well with me and answer queries very promptly. I am very happy with the care that my friend receives.

My mother has been here for around a year. Immediately I was struck by the training the staff have - they have excellent behaviour management skills and get quite a lot out of my mother, especially in terms of encouraging her to move, eat and socialise with others. They do keep a close eye on medical issues and communicate effectively and clearly with the family. They have earned my trust and continue to do so on a daily basis. Notably, my mother struggled in other care homes due to her hallucinations and delusions which can cause her to be frightened and aggressive at times. Their person-centred care is second to none. Recently, the nurse put my mother on the phone to me as she was weepy. Mum actually said she would be okay because although she was sad today, the nurses were great and would let her just be sad if she wanted to be, would take care of her and wouldn't leave her alone. Honestly, that's the greatest vindication of our decision to have her live at Ashbrook Court Care Home.

Facilities within the home are very good. All of the areas are very clean and tidy. They have recently carried out some refurb work to brighten up some areas with fresh paint and flooring.

My mum has been at Ashbrook Court Care Home for about eighteen months and I can't praise the care staff enough. She has dementia but despite this, she has changed since going to Ashbrook Court in that she is happier and less distressed about everyday life. There are always activities and people of her own age and similar issues. Again, thank you all at Ashbrook Court for your patience and loving care.

Whenever I come to visit my aunt, I always feel welcome by all the staff. The home is beautiful and clean and there is always something going on for the residents who wish to get involved.

The whole team are patient professional and very personable.