Forest Place

Roebuck Lane, Buckhurst Hill IG9 5QL
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9.3 47 Reviews
  • Forest Place, Buckhurst Hill
Forest Place is a homely facility that has undergone an extensive programme of refurbishment, showcasing the provider's long-term commitment to quality nursing standards.

Scenic surroundings include landscaped gardens and the borders of Epping Forest, making the location ideal for personal care, respite and a satisfying retirement.

Carers priorities include respect for self-identity and independence, wanting the home to be an enjoyable place to live as well as a professional care service.
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Care Provided by Forest Place

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1500
  • Self-Funded Residential Dementia Care: £1350 – £1500
  • Self-Funded Nursing Care: £1350 – £1600
  • Self-Funded Nursing Dementia Care: £1350 – £1600
  • RESPITE Self-Funded Residential Care: £1450 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1650
  • RESPITE Self-Funded Nursing Care: £1400 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1450 – £1500

These prices are only a guideline, please contact Forest Place to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Joe Nichols (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (120)
  • Single Rooms with Ensuite Wet Room (114)

Parking

  • On site parking.

Forest Place Reviews (47)

9.3

Forest Place has a Review Score of 9.3 (9.266) out of 10, based on 21 reviews in the last 2 years.
Over all time Forest Place has 47 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Forest Place
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Total of 47, showing 21-40
Review from Mary L (Daughter of Resident) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has only been a resident for just over three weeks but during that time, I have found the staff to be friendly, kind, attentive and courteous. Whilst awaiting placement in a nursing home, my father was in hospital, deteriorating rapidly before our eyes and it was heartbreaking to watch. Not
least of our problems was the fact that he was just refusing to eat and losing weight quickly. However, since being in Forest Place Care Home, where he is obviously so much happier, his appetite has improved and he has actually gained weight! So, I would like to express my heartfelt thanks to all the staff who do a great job, sometimes under very difficult circumstances, particularly when coping with my father who, I know, due to the nature of dementia, is not always cooperative. Thank you all so much.
Reply from Georgeta Rosca, Administrator at Forest Place

We are so grateful for your kind words and support.

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Review from R M (Husband of Resident) published on 28 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff to be polite, kind, caring and can not find anything bad about your staff. They are always helpful, even when I keep pestering about my wife. They care about her. I don't know what I or my children would have done without your care home.
Reply from Georgeta Rosca, Administrator at Forest Place

Thank you for your kind words, we were privileged to care for such a kind soul.

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Review from Christina F (Sister of Resident) published on 24 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having visited my brother over the past two years, I can honestly say I have not had one reason to complain. The carers are attentive, and friendly and treat my brother very well. I can tell he likes them too and he is comfortable around them. The home smells of any normal hospital, which is not always
the case in other homes I have visited with the smell of human waste always being a problem, but not at Forest Place. I think that is impressive because it shows they are on top of things.
The staff always make me feel welcome and are always available to talk. I cannot praise this establishment highly enough.
Reply from Georgeta Rosca, Administrator at Forest Place

Thank you for taking the time to write these kind words. We sincerely appreciate your thoughtfulness. We are committed to doing our best to enrich our resident's well-being positively.

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Review from S H (Daughter of Resident) published on 3 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The facilities at Forest Place are extremely user-friendly, and residents live in a very pleasant environment. The rooms are clean and fresh. The staff are all very welcoming and nothing is too much trouble. They are always available to help with any concerns one may have.
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Review from Shelley G (Granddaughter of Resident) published on 26 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the short period of time my nan lived at Forest Place, she was cared for and very well looked after. The staff are all amazing, supported all of my nan's needs and she was happy in her final days.
Reply from Georgeta Rosca, Administrator at Forest Place

Thank you for your kind words. We will share them with our team.

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Review from Karen L (Daughter of Resident) published on 3 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It wasn't something I ever wanted to do - put Mum and Dad in a home, but the minute we found Forest Place, the stress left me. Everyone makes such a fuss of them, knows their personalities, and I know they are in safe hands. I thought the Jubilee garden party was excellent and would love more family
get-togethers. Thank you to the staff and the manager for their support.
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Review from B W (Wife of Resident) published on 19 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the home. Lots of lovely staff. Very caring.
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Review from Martyn T (Son-in-law of Resident) published on 7 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
She is floating in and out of awareness. The staff do everything to try to engage with her. When they succeed, she is happy. Everyone is trying to be as positive as possible to ensure she is comfortable.
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Review from Jacqueline M (Friend of Resident) published on 4 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am always more than happy to write a review for Forest Place Care Home in Buckhurst Hill. We, as a family/extended family, are so pleased for and thankful Forest Place is where our loved one is. We could not feel more confident that she is being well looked after and treated with the utmost kindness
and care. I always feel welcomed as a visitor right from the reception desk, the home manager, care staff - all friendly, warm and I love how I see them interact with the residents...brilliant! Thank you.
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Review from Lynne B (Daughter of Resident) published on 7 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was at Forest Place for four years. The staff treated her with respect, kindness and dignity at all times. My mother was very well looked after and treated as family, as so were we. Her room was lovely in every aspect, and we would recommend Forst Place always.
Reply from Hiral Shah, Financial Controller at Forest Place

Thank you so much for your kind words, Lynne. We really appreciate you taking the time out to share your experience with us — We look forward to working with you again in the future!

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Review from A M (Resident) assisted by family/friend published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff are very kind, efficient, busy and caring.
Reply from Serge Tsvetkov, Marketing Manager at Forest Place

Many thanks for taking the time to leave us your review, it is appreciated and we look forward to seeing you again soon. Please rate us again in a few months time.

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Review from Melanie E (Daughter of Resident) published on 6 January 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We believe that our dad is being cared for very well. The nurses and carers we have dealt with have all been amazing and kind. We would 100% recommend Forest Place nursing home to family, friends and will ensure that we speak to CQC about our good experience.
Reply from Serge Tsvetkov, Marketing Manager at Forest Place

Thank you for the positive review! Comments like these help many families choosing a nursing home for their loved ones.

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Review from S M (Wife of Resident) published on 21 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband continues to be very well looked after at Forest Place by a team of excellent nurses and carers, including promptly receiving prescription medication for a recent health problem. They held a lovely little Christmas party for residents and family members providing nice buffet food with a glass
of wine and some entertainment. It was very nice to see the interaction between the residents and staff in a light-hearted situation.
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Review from Jane P (Daughter of Resident) published on 19 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was transferred here for end-of-life care after a bad fall and dementia led to hospital and rehab stays before transfer to Forest Place. I have nothing but praise for the care Mum received and the kindness shown to her during her stay. Equally, the staff went out of their way to keep me informed
of Mum's condition and ultimately when she passed away were so caring and kind. I would not hesitate to recommend not only the accommodation but special praise must go to all the staff we met during mums stay. Thank you all once again.
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Review from Chloe C (Granddaughter of Resident) published on 14 October 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home is very good for my grandad and he is happy here.
Reply from Serge Tsvetkov, Marketing Manager at Forest Place

Thank you very much for your review. I will share this review with the team at Forest Place Nursing Home.

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Review from C G (Son of Resident) published on 28 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff look after Dad with much care. At a difficult time, they respect his dignity. Thank you.
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Review from Linda G (Daughter of Resident) published on 31 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was quite concerned about my mum going into a nursing home but circumstances and Covid made the decision for us. We were first met with a very friendly response which put us at ease. The room was very clean and fresh-looking. The staff have always kept us well informed of any changes or problems in
her condition. At 97 it took her a while to settle in and she still has days when she’s not quite sure about things but the staff are very accommodating in reassuring her that things are okay and getting her to interact with other residents. I haven’t got a bad word to say about Forest Place.
Reply from Serge Tsvetkov, Marketing Manager at Forest Place

Thank you for the positive review. Comments like these help many families choosing a care home for their loved ones. We strive as a team to keep the residents and staff safe during the pandemic.

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Review from Judith C (Daughter of Resident) published on 15 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Mum has received while residing at Forest Pace Nursing home has been excellent. The staff are second to none and made my Mum's last weeks with us comfortable and caring. I can’t praise them highly enough.
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Review from Justin S (Son of Resident) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Forest Place a few months ago when he could no longer be cared for at home. From day one, the staff have treated him with great care and dignity and have kept our family informed of his condition daily. I cannot praise the staff enough who have worked tirelessly through the difficult
conditions of the pandemic and are a real asset to Forest Place.
The investment in the new buildings makes it a really pleasant place to be. As my father has progressed to end of life care it is so nice that all his needs can be met here and he is surrounded by familiar faces and I really don’t understand the CQC ratings.
Thanks for all you are doing for my father.
Reply from Serge Tsvetkov, Marketing Manager at Forest Place

Thank you so much for taking the time to post this positive review! We will share your kind words with everyone!

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Review from K M (Daughter of Resident) published on 4 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was on an end of life care package. The staff on Maple Loft communicated with our family every step of the way during my father's carer at Forest Place. Although there were Covid restrictions, mum and I visited Dad in the summer outside in the garden, and also 1 and 2 days before dad passed
away. We were very happy with Dad's care.
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Current Review Score: 9.3 (9.266)

Overview of Review Score

The Review Score of 9.3 (9.266) out of 10 for Forest Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.516 for Forest Place is calculated as follows: ( (172 Excellents x 5) + (43 Goods x 4) + (23 Satisfactorys x 3) + (9 Poors x 2) + (1 Very Poors x 1) ) ÷ 248 Ratings = 4.516
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Forest Place is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 18 Positive Reviews ÷ 24 = 0.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Feb 2025

Overall Inadequate

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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