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Haven Lodge

Reckitt Close, Holland Road, Clacton-on-Sea, Essex CO15 6PG
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We can't speak highly enough of this facility, moreover the absolutely brilliant and caring staffOliver D(Son of Resident/Service User)
Haven Lodge, Clacton-on-Sea
Haven Lodge, Clacton-on-Sea
Haven Lodge, Clacton-on-Sea

Based in a quiet cul-de-sac in Clacton-on-Sea, Haven Lodge care home brings residents beautiful sea views and high-quality care. The light and spacious home provides nursing and dementia care on a permanent and respite basis, as well as compassionate end of life care.

The skilled team at Haven Lodge takes pride in their person-centred approach to care, taking time to get to know each and every resident. From mealtimes to activities,...  

Care Provided by Haven Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,999From £2,248

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.

What’s included?

• All care and support including a monthly review of care plans

• All meals, snacks and drinks freshly prepared every day by our chef

• Access to landscaped gardens

• Activities and lifestyle programme

• All utilities and other accommodation costs

• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.

Contact Haven Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Stefano Vivoli (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1994

Room Information

  • Single Rooms (46)

Haven Lodge Reviews (51)

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9.8

Haven Lodge has a Review Score of 9.8 (9.811) out of 10, based on 28 reviews in the last 2 years. Over all time Haven Lodge has 51 reviews.

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Showing 51 reviews matching selected criteria
Review from Denise B (Relative of Resident) published on 18 August 2026 Submitted via Website
Overall Experience

Fete day 8th August, lovely afternoon organised by Sue. Good food prepared by the chef too and we loved the singer. Good turn out of people attending, everyone seemed to enjoy it. Nice shady spots available for those who needed it. Tombola and raffle prizes really good

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you so much for your lovely feedback! We’re delighted to hear you enjoyed the Fete and had such a wonderful afternoon. We’ll be sure to pass your kind comments on to Sue, our chef and the team. It sounds like a fantastic day was had by all!

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Review from P W (Son-in-law of Resident) published on 13 August 2026 Submitted via Website
Overall Experience

Me and my partner have been visiting her dad from Australia for the past 3 years. We are more than pleased with the staff and care that is provided. Their care of dad has been exceptional. The staff are such beautiful human beings and we couldn't be more appreciative on how much they care for their patients.

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you so much for your incredibly kind words. We’re delighted to hear how pleased you are with the care Dad receives, especially knowing you travel from Australia to visit him. Our team will be so touched to hear your lovely comments. It’s a privilege to care for Dad, and we truly appreciate your support.

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Review from P L (Cousin of Resident) published on 13 August 2026 Submitted via Website
Overall Experience
Birthday party for my cousin.

Sue the activity manager was outstanding in relation of organising our party. She made us all very welcome and made my cousin extremely happy. Beautiful lady, we cant thank her enough.

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you very much for taking the time to leave us feedback about your experience.

At Haven Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. We are very lucky to have Sue as part of the team.

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Review from K M (Friend of Resident) published on 18 June 2026 Submitted via Website
Overall Experience

When visiting my friend, Sue (Activities organiser) brought the singer and the staff in the room for my friend and it made her day. Lots of singing and dancing, amazing atmosphere! Sue is a real credit to Care UK, you can tell she goes above and beyond!

Reply from Lisa Sadler, Reviews Team at Haven Lodge
Thank you so much for your lovely review. We are thrilled to hear that your friend had such a wonderful time and that the visit from our singer helped make her day so special.

Sue and the Activities Team work incredibly hard to create meaningful moments for our residents, and it is wonderful to...  

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Review from Anna P (Daughter of Resident) published on 15 April 2026 Submitted via Website
Overall Experience

Sue and Karina organised a lovely birthday party for my mums 80th Birthday. The room was decorated lovely, lots of food and drink and they both made us feel really welcome and well catered for. Thank you so much for making such a big effort for my mum, we all really appreciate and enjoyed the afternoon.

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you so much for your lovely feedback. We’re so pleased to hear that your mum’s 80th birthday celebration was such a special and enjoyable occasion. Sue and Karina put a lot of care into making these moments memorable, and it means a great deal to know you felt welcomed and well looked after.

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Review from Jackie P (Daughter of Resident) published on 13 March 2026 Submitted via Website
Overall Experience
As a family we have been impressed with the care provided at Haven Lodge. Mum is happy, well cared for and mentally stimulated there.
The staff are fabulous, kind, friendly and nothing is too much bother for them. Management and carers are very approachable and supportive.
There are daily varied activities to keep all residents engaged.

All care and socialising needs are being met for Mum.

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you for your kind feedback. We’re so pleased to hear your mum is happy and well cared for at Haven Lodge—it means a lot to our team.

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Review from G L (Brother of Resident) published on 12 March 2026 Submitted via Website
Overall Experience
The home arranged a lovely birthday party for my sister. The event was brilliant so much food and drink.

Sue and Karina were fantastic not only looking after my sister but made us all really welcome.

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you for your kind words. We're delighted to hear that your sister had such a lovely birthday celebration and that you all felt so welcome.

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Review from B B (Friend of Resident) published on 11 March 2026 Submitted via Website
Overall Experience
Sue and Karina, Laid on a great spread for birthday party, they were excellent company, and thoroughly enjoyed there company.

The care home were very supportive of Joan on her birthday and we thoroughly enjoyed our time there

Reply from Lisa Sadler, Reviews Team at Haven Lodge

We’re so pleased the team were able to make your Auntie’s 70th birthday such a special occasion. Your feedback means a lot and we’ll be sure to pass it on to the team

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Review from Edward L (Nephew of Resident) published on 11 March 2026 Submitted via Website
Overall Experience

Sue, Karina and the team put on a wonderful 70th birthday spread for my Auntie. They made her feel special whilst also making her feel at ease. The team clearly make the home a welcoming and enjoyable place to stay. Wonderful staff.

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you so much for your lovely feedback. We’re delighted to hear that Sue, Karina, and the team helped make your Auntie’s 70th birthday so special. It means a great deal to us that she felt both celebrated and comfortable on the day. We’re very proud of the warm and welcoming environment our team works hard to create, and your kind words will certainly be shared with them.

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Review from P B (Sister of Resident) published on 11 March 2026 Submitted via Website
Overall Experience

My sister has only been at this home since beginning of 2026 and after a period of adjustment we feel that she has settled in well. The staff are accommodating and really listen to us. Today was the pinnacle of care when it was a significant birthday celebration and they really pushed the boat out with excellent decorations, food and being so attentive to all details. Thank you Sue and Karina for all the excellent work you put on today.

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you for your kind feedback. We’re pleased to hear your sister has settled in well and that you feel supported by the team. It’s wonderful to know her special birthday was such a memorable occasion.

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Review from Amy H (Daughter of Resident) published on 10 February 2026 Submitted via Website
Overall Experience

The entire team at Haven Lodge were incredible supporting my mum through her last three weeks of life. Mini, Sue and their amazing team welcomed us every day with smiles, dignified care and exceptional nursing. We can't thank the team at Haven enough for making the most difficult time of our lives as good as it could possibly be. You are all wonderful people, working so hard, in difficult circumstances and we are so grateful to every single one of you.

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you very much for taking the time to leave us feedback about your experience.

At Haven Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Oliver D (Son of Resident) published on 10 February 2026 Submitted via Website
Overall Experience
We can't speak highly enough of this facility, moreover the absolutely brilliant and caring staff.
Mum spent her final weeks here and we are so, so grateful for the compassionate and professional care that she received. Nothing was too much trouble and Mums every need was met with abundance.

As a family, we couldn't have asked for anything more.

Reply from Lisa Sadler, Reviews Team at Haven Lodge

At Haven Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you very much for taking the time to leave us feedback about your experience.

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Review from Rhian B (Daughter of Resident) published on 10 February 2026 Submitted via Website
Overall Experience

Our lovely mum had the last two weeks of her life in this beautiful place, and received the utmost gentle and loving care. The staff are exemplary and were always so kind to us as family members. I would recommend this to anyone in a heartbeat.

Reply from Lisa Sadler, Reviews Team at Haven Lodge

What a wonderful review, thank you so much. It was our pleasure to have taken care of her.

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Review from Chriss P (Father of Resident) published on 6 January 2026 Submitted via Website
Overall Experience
I really felt moved to praise all the staff and helpers at Haven Lodge for all their efforts in putting on the Christmas party on 19/12/25. They worked tirelessly to make the whole day a success from the music, to the lovely buffet, not to mention the visit by Santa during which he took time to stop and chat to everyone either in their rooms, or in the lounge, and was happy to pose for some lovely photos.
There was a huge raffle and tombola with lots of great prizes, and lots of winners. Some of the staff dressed up as elves and wore Christmas jumpers etc, the whole atmosphere was made special by all involved. Every visit we make the staff are always welcoming and ready to offer any help and answer any questions we may have. Thank you to all of them, I won't name names as I would run out of characters.

So from the chef to the cleaners, to the nurses, and all the lovely carers, to the team that arrange the social happenings to the maintenance dept. and all those that I forgot thank you

Reply from Lisa Sadler, Reviews Team at Haven Lodge

We are so grateful for you taking the time to leave us feedback about your experience.

At Haven Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from M P (Friend of Resident) published on 30 September 2025 Submitted via Website
Overall Experience

Our friend is well cared for and looked after. The staff are friendly and helpful . It's a lovely home, and our friend is happy here. The staff provide activities, such as music sessions, and the food is always tasty.

Reply from Lisa Sadler, Reviews Team at Haven Lodge
Thank you very much for taking the time to leave us feedback about your experience.

At Haven Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one for you and your friend.

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Review from Roxie M (Wife of Resident) published on 19 August 2025 Submitted via Website
Overall Experience

The staff were always polite & very helpful to my husband & myself & trying to persuade him to take part in any activities not always successful. Trying to encourage to eat when he said no , my husband was Stubborn man & everyone knew that, so sometimes it was hard to care for him.

Reply from Lisa Sadler, Reviews Team at Haven Lodge
We appreciate you taking the time to leave us feedback about your experience.

I will make sure your kind words are passed back to the staff as they will love to hear of your positive experience.

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Review from Caroline A (Daughter of Resident) published on 18 August 2025 Submitted via Website
Overall Experience
Mum remarked today how lovely the dinner was, which a staff member had prepared. She doesn't have a great appetite so I was pleased to hear her say she had eaten most of her dinner.

The staff here are lovely, so kind and caring. The home is always spotlessly clean. We are blessed to have been recommended this care home by Social Services

Reply from Lisa Sadler, Reviews Team at Haven Lodge

What a lovely review. We are so happy your mum is enjoying her meals and that she is engaging well with our staff. Thank you so much.

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Review from S H (Daughter of Resident) published on 28 July 2025 Submitted via Website
Overall Experience

Most of the staff are really friendly, and happy, I know my mum is in a safe place, but sometimes I've been to see her and she's still in her night clothes, I know she can be stubborn, and try,s to dress herself, but I think they can at least help her or make sure she is dressed, some of the food is not to her taste, but not to bad.

Reply from Lisa Sadler, Reviews Team at Haven Lodge
Thank you for sharing your thoughts regarding Haven Lodge. We greatly appreciate your kind words regarding our staff and home.

In regard to your mother's clothing, our staff always do their best to support residents with their clothing and personal care, and we encourage you to speak to staff if...  

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Review from C T (Daughter of Resident) published on 22 July 2025 Submitted via Website
Overall Experience
My mum is very well looked after she has vascular dementia and her mood swings are up and down, it gives us great peace of mind knowing how much care she is shown, if ever there is a problem we are notified straight away

So long as mum is happy in her world and cared for we couldn't wish for more

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you for taking the time to leave us feedback about your experience.

At Haven Lodge Care Home - Care UK we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care. We are so happy you are happy.

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Review from Susan H (Friend of Resident) published on 21 July 2025 Submitted via Website
Overall Experience

I have been very impressed with the care given to my friend in the care home.. she has been there several years now and has had to be in bed all the time and needs help with feeding and drinking.. .. she has got quite stiff with arthritis but is always treated with respect and care.. I have been impressed with the way she is cared for

Reply from Lisa Sadler, Reviews Team at Haven Lodge

Thank you very much for taking the time to leave us feedback about your experience.

At Haven Lodge Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

Facilities
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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (41) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Haven Lodge.

Awards / Recognitions (117)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Haven Lodge.

Meet the Team (1)

Stefano Vivoli
Stefano VivoliJob Title:Home Manager

The team and I consider it a huge privilege to care for older people and are proud that their families trust us to care for them.

This is a lovely, friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Frequently Asked Questions about Haven Lodge

What types of Care is Haven Lodge registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Haven Lodge have?

There are 46 Single Rooms.

What are the Facilities & Services at Haven Lodge?

Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Haven Lodge to the centre of Clacton-on-Sea?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haven Lodge to verify any information. View our terms and conditions. Haven Lodge has an Enhanced Service -more info.