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Barchester Paternoster House Care Home

Paternoster Hill, Waltham Abbey, Essex EN9 3JY
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Barchester Paternoster House Care Home, Waltham Abbey
Barchester Paternoster House Care Home, Waltham Abbey
Barchester Paternoster House Care Home, Waltham Abbey

Paternoster House makes the most of extensive grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and skilled in care and support for older individuals.

A committed team works hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the...  

Care Provided by Barchester Paternoster House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 94 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,377N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

Contact Barchester Paternoster House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Flavia-Elena Sparhat(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (94)
  • Single Rooms with ensuite Wet Room (2)

Barchester Paternoster House Care Home Reviews (109)

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9.8

Barchester Paternoster House Care Home has a Review Score of 9.8 (9.767) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Paternoster House Care Home has 109 reviews.

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Showing 109 reviews matching selected criteria
Review from Eileen M (Wife of Resident) published on 29 January 2018 Submitted via Postal Card
Overall Experience

I look forward to coming here, it's so friendly and everybody calls me by name. I know my husband is being well looked after.

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Review from Anne W (Wife of Resident) published on 1 June 2017 Submitted via Postal Card
Overall Experience

My husband has dementia and he cannot walk. He has been at Paternoster for over 18 months. He is looked after very well, with kindness, dignity and his physical and medical needs are thoroughly provided for. The carers are always cheerful, friendly and professional. His bedroom and the living areas (lounge and dining room) are bright, clean, pleasant and well maintained. Because of all this, he settled in quickly and now seems content and happy most of the time. I visit frequently (roughly every other day for about 1 hour) and he greets me with pleasure, but is usually not at all anxious when I leave. I am very happy with my husband's care in Paternoster.

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Review from G J (Wife of Resident) published on 17 May 2017 Submitted via Postal Card
Overall Experience
The home has a very warm and welcoming atmosphere.
All the staff throughout the organisation are friendly and caring. The residents are treated as individuals and the staff are fully aware of their preferences and their personalities and will always try to ensure that all their interactions with the individual take their preferences into account.

The staff will always try to inject humour into the residents' days to make the residents' days more pleasant.

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Review from Paula B (Daughter-in-law of Resident) published on 3 February 2017 Submitted via Website
Overall Experience
Wonderful care. Mother in law is a resident here. Palliative care. Staff are very friendly and caring. Very pleased especially with her key worker. A lady who really cares for her patients.

Would not hesitate to recommend.

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Review from A W (Wife of Resident) published on 22 April 2016 Submitted via Postal Card
Overall Experience

My husband has been in the dementia unit for about 6 months. He settled in well thanks to the kindness and care of the staff and on most days he is contented and in a good frame of mind. (Though sometimes a bit sleepy) he particularly enjoys music therapy sessions which happen once or twice a month and he likes listening to a male singer and to be involved in ball therapy (which has happened once so far.) He also likes activities round a table (picture bingo etc) He is still rather resistant to some aspects of personal care but I think this is improving.

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Review from Richard G (Son of Resident) published on 20 April 2016 Submitted via Postal Card
Overall Experience

My mum has been a resident since last year. Staff are excellent, kind and caring. I feel safe knowing my mother is well looked after.

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Review from Susan B (Sister of Resident) published on 18 April 2016 Submitted via Postal Card
Overall Experience

I have only met with very helpful and polite staff. I have never made prior appointment for seeing my brother but he is always clean, comfortable and happy about his circumstances.

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Review from Pamela C (Daughter of Resident) published on 11 April 2016 Submitted via Postal Card
Overall Experience

I am very pleased with the care my mother is given, although my other can be fiery sometimes but the cares have so much compassion they know how to treat this. I feel I have no complaints whatsoever.

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Review from Margaret M (Daughter of Resident) published on 11 April 2016 Submitted via Postal Card
Overall Experience

I have found Paternoster's carers to be very efficient and their kindness far outweighs what she received in the last place. I am more than happy she is being cared for here.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 September 2021
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 21 July 2026

We have availability for immediate placements including respite and permanent stays.

News (164) & Events (3)

News
  • 22 Jul 2026

    Our respite holiday stays provide a welcoming, home away from home break. During your stay, you can join a varied programme of activates, entertainment and social events. Or you may...

  • 21 Jul 2026

    Such a lovely afternoon out and about in the sunshine ?? We enjoyed a peaceful stroll through Waltham Abbey gardens feeding the ducks, ??followed by a beautiful visit to Waltham...

  • 21 Jul 2026

    Such a lovely afternoon out and about in the sunshine ?? We enjoyed a peaceful stroll through Waltham Abbey gardens feeding the ducks, ??followed by a beautiful visit to Waltham...

Upcoming Events

Awards / Recognitions (15)

Accreditations

There are no accreditations posted yet for Barchester Paternoster House Care Home.

Meet the Team (11)

Flavia Sparhat
Flavia SparhatJob Title:General ManagerJoined: 2022

Hi, I’m Flavia, the General Manager here at Paternoster House Care Home. Welcome to our website!

I am exceptionally passionate about my vocation. I work very closely with all my team here at Paternoster House to enable me to cascade my wealth of knowledge and experiences, ensuring we provide the best possible person-centred care, passion for life, alongside a fulfilled and amazing life enrichment programme tailored for all capabilities and interests.

Thank you for taking the time to look further into what we have to offer you or your loved one. Please take the time to look at my staff team below in the home, who all play a vital role in day-to-day life at Paternoster House.

We operate a true open-door policy at Paternoster House, so please feel free to drop in and join us for a cup of tea, a piece of cake and a chat about life in our home.

Anu Kassis
Anu KassisJob Title:Deputy ManagerJoined: 2017

Hello, my name is Anu and I am the Deputy Manager here at Paternoster House. I am passionate about working with the elderly and I am focused on providing the best possible care for them. It is wonderful to work with such a wonderful team and in a beautiful home that offers our residents fulfilling lives.

Desislava Sokolova
Desislava SokolovaJob Title:AdministratorJoined: 2023

Hello, my name is Desi and I’m the home administrator here at Paternoster House. It is a privilege to be able to provide support and advice to all our wonderful residents, their families and loved ones on the journey into care and throughout their stay within our home. I live local to Waltham Abbey, and in my spare time love to explore its historical buildings and beautiful surrounding countryside.

Janet Hitimana
Janet HitimanaJob Title:Clinical Lead

Hello, my name is Janet and I am the Clinical Lead here at Paternoster House. I loved working as a nurse in this home and being able to provide the best care possible for our residents. I am responsible for ensuring the highest standards of nursing care as well as a homely and caring environment for all our residents.

Oana Cospenda-Luca
Oana Cospenda-LucaJob Title:Head of UnitJoined: 2020

Hello, my name is Oana and I am Head of Unit within the Parklands Community here at Paternoster House. I ensure that residents are provided with a high standard of care and quality of life. I love Paternoster House and working with the team and residents here.

Folashade Ojuade
Folashade OjuadeJob Title:Care Practitioner

Hello, my name is Folashade and I am one of the Care Practitioners here at Paternoster House care home. I really enjoy working here and love giving care and support to all our residents to enrich their lives.

Angela Hawkins
Angela HawkinsJob Title:Activities CoordinatorJoined: 2016

Hi, my name is Angela, known as Angie. I joined Paternoster House in April 2016 as a care assistant, I have a passion for enriching our residents' lives and leading the Activities Team means I can help them achieve their dreams, keep them motivated and happy.

I look forward to getting to know you and your loved ones. We are always open to new ideas, if you'd like to contact me, please call the home or email.

New entertainers are always welcome.

Roy Gill
Roy GillJob Title:Head of MaintenanceJoined: 2000

Hello, my name is Roy and I've had the pleasure of working here for over 25 years. As Head of Maintenance, I get to work with and support all departments. My main enjoyment comes from helping our wonderful residents, whether that be assisting them with the latest technology or simply putting up a new picture in their room, it gives me time to get to know them better. I love to garden and work with the activities team and our residents on the raised beds and have been known to do a spot of flower arranging!

Lynn Brachtvogel
Lynn BrachtvogelJob Title:Head of HousekeepingJoined: 2016

Hello, my name is Lynn and I'm the head of housekeeping here at Paternoster House. My role is to lead the team of housekeepers and laundry staff to ensure the home is kept clean to the highest of Barchester standards, and all resident clothing is cleaned to the manufacturer's guidelines.

Loraine Mayers
Loraine MayersJob Title:Administration AssistantJoined: 2020

Hello, my name is Loraine, and I am part of the administration team here at Paternoster House, working at reception. I started working here in 2020, and I greatly enjoy welcoming visitors into the home. It will usually be me answering the phone or opening the door. I love meeting and chatting with residents and their families.

Marius Mogosanu
Marius MogosanuJob Title:Senior CarerJoined: 2020

Hello, my name is Marius and I am a Senior Carer here at Paternoster House. I love working here and being able to make a difference in the lives of our residents every day. My aim is to provide a warm and caring environment for all of the residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Paternoster House Care Home to verify any information. View our terms and conditions. Barchester Paternoster House Care Home has an Enhanced Service -more info.