Rosedale Court

6 Homestead Close, Hockley Road, Rayleigh SS6 8FE
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10 97 Reviews
  • Rosedale Court, Rayleigh
Rosedale Court is located in Rayleigh in Essex the long driveway leads you to tall columns and grand entrance of its award winning design. Whilst providing nursing, dementia and residential care, this is your home. The home underwent a refurbishment in 2023 and every room is as individual as you are.

There are peaceful gardens and spacious lounges for activities. Just as important are the quiet places to sit and relax to do whatever you wish to do.

Whatever your needs, staff are here to ensure your comfort and well being. Carers want to get to know you after all you are putting your care in their hands and this is so precious.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 82 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1620
  • Self-Funded Residential Dementia Care: £1350 – £1620
  • Self-Funded Nursing Care: £1350 – £1801
  • RESPITE Self-Funded Residential Care: £1450 – £1720
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1720
  • RESPITE Self-Funded Nursing Care: £1450 – £1901

These prices are only a guideline, please contact Rosedale Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sian Jelbart (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (82)
  • Single Rooms with Ensuite Wet Room (6)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

10

Rosedale Court has a Review Score of 10 (9.973) out of 10, based on 19 reviews in the last 2 years.
Over all time Rosedale Court has 97 reviews.

Overall Experience
  • 71
  • 20
  • 5
  • 0
  • 1
Date Published
  • 97
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  • 19
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Reviewer Connection to Rosedale Court
  • 35
  • 23
  • 9
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  • 6
  • 4
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  • 3
  • 2
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  • 1
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Total of 97, showing 21-40
Review from Sarah H (Daughter-in-law of Resident) published on 19 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot emphasize enough how grateful I am for the care my father-in-law received before his passing. From the cleaners to the managers, every single member of staff played a part in making his time in Rosedale comfortable. They really do have an exceptional team and we were sad to say goodbye! Thank
you for not only looking after my father-in-law, but our family as well.
Reply from Claire Mayo, Deputy Manager at Rosedale Court

Hi Sarah, thank you so much for your kind words. It was a pleasure to care for your father-in-law during his time here. We’re very proud of our whole team at Rosedale Court and will be sure to pass your comments on. Kind regards.

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Review from L A (Son of Resident) published on 23 January 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My father has been in the home since last August. I have many issues with the home. I find the lack of carers and interaction with the patients very disappointing. The nurses seem constantly in their office glued to a computer, when I have questioned them on this I was told it was because all of the
care plans are on there. Surely caring for people should be more of a priority.
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Review from John R (Husband of Resident) published on 27 July 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
Not very happy with the care my wife is receiving, not to the standard required. I have complained about certain staff as my wife has bruises on her arm from being manhandled. She is left in a terrible state. Her room smells strongly of urine where she is left in an uncomfortable state. Not happy.
Reply from Head Office, Head Office at Rosedale Court

The well-being and dignity of our residents are at the centre of everything we do, and we are disappointed to hear about your experience. If you would like to discuss this further, please do not hesitate to contact us at Head Office by calling: 0808 258 3820 or emailing info@runwoodhomes.co.uk

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Review from L S (Daughter of Resident) published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and friendly and helpful staff.
Reply from Adesoye Makinde, Home Manager at Rosedale Court

Hello, we really appreciate your review. All our team are really happy to read your comments and scores, thanks again for the wonderful review.

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Review from K G (Daughter of Resident) published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly, carers and nurses. The home is well looked after and clean.
Reply from Adesoye Makinde, Home Manager at Rosedale Court

Hello, thanks for your review. We are glad to hear how pleased you are with the care of our team and the cleanliness of the home. Thanks for your insightful words.

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Review from Ann P (Daughter of Resident) published on 14 February 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very pleased with the care my mother received during 2021 when we had the Covid epidemic.
The carers kept in contact with me to complete six months assessment and any concerns they had. The room is cleaned regularly and whenever I highlight any concerns, they rectify professionally with willingness.
Thank you to all the staff for making mum's life comfortable and treating her with dignity.
Reply from Adesoye Makinde, Home Manager at Rosedale Court

Your review is much appreciated. We understand the pandemic has brought on tough circumstances, and we are grateful you remain satisfied with your mother's care. Our staff are always attentive at keeping the environment of our residents to the best possible standards, and your feedback is much appreciated.

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Review from Jessica L (Daughter of Resident) published on 15 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum receives very good care.
Every time I have asked for something to be done for her its within minutes.
Everyone is very friendly.
Great atmosphere.
Reply from Ade Makinde, Home Manager at Rosedale Court

We are proud of our responsiveness in engaging with your mother and other residents, and we are appreciative of your comments as it helps us enhance our services. Thank you for your review.

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Review from L D (Daughter of Resident) published on 15 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the care mum receives. Staff are caring and kind and make a tremendous effort to provide activities to stimulate the residents and keep them engaged.
Reply from Ade Makinde, Home Manager at Rosedale Court

Thank you for your review. We are glad to hear you are satisfied with your mother's care, and we love to have our residents engaged in our activities. Thank you again for your feedback.

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Review from Carol B (Daughter of Resident) published on 15 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here for many years and in that time I have found all the staff very friendly and extremely helpful. They treat my mum very well, seeing to her needs at all times. She always looks clean. They turn her frequently and do everything that they can for mum. I give this home 100% at all times.
Reply from Ade Makinde, Home Manager at Rosedale Court

The safety and security of our residents are the number one priority, and we are happy that you are satisfied with your mother's care. Thank you for the review.

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Review from Blanche K (Son of Resident) published on 15 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care provided.
Reply from Ade Makinde, Home Manager at Rosedale Court

We are grateful that you are happy with your parent's care. Thank you for the review.

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Review from Nechelle F (Daughter of Resident) published on 14 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nursing staff have been very supportive of my dad. I am kept informed of any changes etc. manager is easy to approach about any concerns.
Reply from Ade Makinde, Home Manager at Rosedale Court

We are grateful to hear how happy you are about your father's care. Thank you for your review, your feedback is essential in informing us how we can enhance our residents' wellbeing. Thank you again for the positive comments.

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Review from Lynn O (Son of Resident) published on 14 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having moved mum here in September I cannot recommend the nursing care highly enough. Mum is clean, happy, and content. The team care for mum and understand her needs. When I leave here I have no worries about how she will be looked after.
The office staff and manager are always polite and helpful
and happy.
Reply from Ade Makinde, Home Manager at Rosedale Court

It is great to hear that you are satisfied with your mother's care. Thank you for your comments, they are very helpful in illustrating how we can enhance our services. Thank you again for the review.

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Review from Diane P (Niece of Resident) published on 22 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever I visit my aunt she always looks clean and well cared for. During this last year, Rosedale have coped very well with the Covid pandemic and continue to monitor visiting with extreme care, making sure all residents are kept safe.
Reply from Adesoye Makinde, Home Manager at Rosedale Court

Thank you kindly for the review. We understand the challenges brought on by the pandemic, and we are so grateful that you remain satisfied with your aunt's care. Thanks so much for your positive feedback.

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Review from Diane M (Daughter of Resident) published on 27 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My only discrepancy is that I am not told enough if my dad needs new clothes.
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Review from M M (Daughter of Resident) published on 18 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is in this home and is being looked after really well. I am so happy with the home and the staff. So happy when coming to visit my mum as I have not seen her for a year. Excellent home and manager.
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Review from Richard B (Son of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall care seems very good. Difficult to ascertain due to Covid restrictions.
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Review from S S (Daughter of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Efficient with Covid testing, kind to residents, friendly and helpful.
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Review from D T (Son of Resident) published on 13 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, modern, good food and helpful staff.
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Review from Michelle W (Daughter of Resident) published on 17 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited my father on the 8th of March, very well organised and safe visit. My Dad was found to be well looked after and in good spirits. Rosedale looked extremely clean. All staff are amazing very happy how my Dad had been looked after during lockdown since March 2020.
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Review from Anita C (Daughter of Resident) published on 7 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Rosedale Court have taken amazing care of my mum for the last few years and have gone above and beyond during this very difficult year. Everyone at Rosedale is very caring and I always recommend to anyone looking for a care home for their loved one.
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Current Review Score: 10.0 (9.973)

Overview of Review Score

The Review Score of 10 (9.973) out of 10 for Rosedale Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.973 for Rosedale Court is calculated as follows: ( (216 Excellents x 5) + (6 Goods x 4) ) ÷ 222 Ratings = 4.973
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rosedale Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 82 registered maximum number of service users is 16.4, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Oct 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

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Meet the Team (5)

Sian

Sian Jelbart

Job Title: Home Manager Joined: 2022

For me, the happiness and well-being of the residents are always at the forefront of everything I do. Seeing them smile and live a fulfilled life brings me immense joy. Over the past two years with Runwood, I’ve had the privilege of progressing into the role of Home Manager. With many years of experience in care, I previously spent 10 years in the fitness industry, focusing on rehabilitation and promoting the ethos "Movement is Key." Outside of work, I enjoy spending quality time with my family and love to read in my spare time.

Amie

Amie Starke

Job Title: Care Team Leader Joined: 2021

My name is Amie, and I am currently a Care Team Leader at Rosedale Court, where I’ve been for 3 months. Prior to this, I spent 2.5 years at Silvanna Court, gaining valuable experience and building strong relationships with the residents. I love spending time with the residents and getting to know the little details that make each of them unique.


I began my career as a carer and have worked my way up to a Care Team Leader. I’ve also completed my Level 3 NVQ with Runwood and have participated in various third-party training courses with companies such as Prosper.


In my personal life, I have a dream of visiting Jamaica, and I am an avid reader.

Pauline

Pauline Dabson

Job Title: Lifestyle Coordinator Joined: 2021

I’m Pauline, and I have had the privilege of working with Runwood for the past three years. Initially starting in a care role, I now serve as the Lifestyle Coordinator. My work is deeply rewarding, and I love spending quality time with the residents, ensuring they have a fulfilling and enjoyable experience every day.


I hold a Level 2 NVQ and have been in the care sector for many years, with my first experience over 40 years ago. Outside of work, I have a passion for tennis and enjoy staying active.

Wendy

Wendy Hook

Job Title: Care Assistant Joined: 2023

Hi, I’m Wendy, a Care Assistant with one year of experience. I love working as part of a team to provide the best possible care for our residents. As a Dementia Champion, I’m passionate about bringing new ideas to the team to enhance the support we offer.


I’m currently working towards my Level 3 NVQ, continuing to grow my skills and knowledge in care.


Outside of work, I’ve taken up skiing lessons, which I thoroughly enjoy as a fun and exciting challenge. I also love building LEGO in my free time, finding it both relaxing and rewarding. I’m committed to making a positive difference every day and continuously improving the care we provide.

Lesley

Lesley Millgate

Job Title: Home Administrator Joined: 2004

Hi, I’m Lesley, a Finance Administrator with over 20 years of experience. I’m passionate about making a difference in the lives of those in our care, offering support and assistance wherever I can. The ethos of Runwood Homes, where everyone feels like part of the family, is something I deeply value and is evident from the leadership down.


Over the years, I’ve had the privilege of working in various roles, including as a registered manager. During this time, all the homes I managed were awarded an overall “Good” rating by CQC, which remains one of my proudest achievements.


For me, the greatest reward is seeing a resident happy, knowing that you’ve contributed to their sense of inclusion, independence, and worth. It’s also about having a team that works together harmoniously to achieve this, ensuring we provide the best care possible.


I have a dry, quirky sense of humour that sometimes gets me into a little trouble, and I’m known for my vivacious personality. My family is incredibly important to me, and I love spending time with my grandchildren. In my spare time, I enjoy reading and get a lot of enjoyment from people-watching!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rosedale Court to verify any information. View our terms and conditions. Rosedale Court has an Enhanced Service - more info.