Rosedale Court

Overall care seems very good. Difficult to ascertain due to Covid restrictions.

Efficient with Covid testing, kind to residents, friendly and helpful.

Clean, modern, good food and helpful staff.

Visited my father on the 8th of March, very well organised and safe visit. My Dad was found to be well looked after and in good spirits. Rosedale looked extremely clean. All staff are amazing very happy how my Dad had been looked after during lockdown since March 2020.

The staff at Rosedale Court have taken amazing care of my mum for the last few years and have gone above and beyond during this very difficult year. Everyone at Rosedale is very caring and I always recommend to anyone looking for a care home for their loved one.

All staff look after him so well, I can’t thank them all enough.

High praise also goes to the wellbeing team who as well as organising activities for residents have provided an excellent service in arranging visits/video calls during this difficult time of covid. It would be remiss not to mention the excellent work of housekeeping for the cleanliness of the building and of resident's clothing: and also the kitchen staff who provide food to a very high standard.

Would like also to mention that the catering for residents is of a very high standard. Also, the home keeps us informed through regular meetings.

My mother has been at Rosedale court for over 3-years; she has dementia. When she first went there her mobility was not good as lives in a mobile home, wouldn’t eat properly. Rosedale has done an incredible job of motivating her to mobilise, eat and interact with staff and other residents. The activities they do on a day to day basis, the genuine love and care of the staff. Communication with families is wonderful and reassuring, nothing is too much. This home is absolutely stunning, clean, safe, and the staff do a first-class job, especially in these uncertain times. Being able to see our loved ones in a safe and secure environment is a blessing.

They keep us up to date with every aspect of her care. We know she is in very safe hands.

An excellent visit very well organised. One small issue was about the abrupt response at the main door. We knew the visit would be in the garden but were initially told to report to the main door first, when we did we got an abrupt "go to back gates"!. A shame although it did not spoil our visit.

Faultless!

My mum has lived at Rosedale Court for over 2 years. She is in the very last stage of Alzheimer's and has now been moved upstairs for nursing care. She is cared for so well that she even manages to smile at the nurses. We speak to the nurses for a weekly report of my mum's health and we know 100% that she receives the best care possible. Thank you everyone at Rosedale Court.

The tea room within the home is excellent and is beneficial to the residents and visitors.

Overall very good. My mother seems well managed by the staff. If, as sometimes happens, there is an accident (typically a fall), I am informed very promptly.

I totally trust them with my mum. They all work very hard.

The staff are wonderful with the patients and when they bring my husband's evening meal, there is always a cup of coffee for me. As I am on crutches, I could not carry it myself.

Rosedale is like the "Hilton" of homes as you can walk in at any time whereas everywhere else you either ring and make an appointment or ring a doorbell.

At what was and still is a very upsetting and traumatic time for the family, Rosedale has cared for and treated mum with respect and dignity since the day she arrived. My sister and I are comforted knowing she is safe and well cared for.

As a family, we have been very pleased with Rosedale Court. We have been made to feel welcomed. My husband has been there for the last 6 months. We have been very impressed with the ladies who organise the many activities. It's wonderful how they take the residents out which is so good for them. We love the tea rooms it seems to be the heart of the home. When I leave my husband it helps to know he is being cared for.