Seven Arches

Lea Rigg, Cornsland, Brentwood CM14 4JN
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9.6 71 Reviews
  • Seven Arches, Brentwood
Seven Arches, located in Cornsland in Brentwood, is a purpose-built 30 bedroom care home offering quality residential and nursing care.

The experienced and compassionate team of care professionals are able to deliver care for a wide range of needs including dementia, old age and physical disabilities. Care is always personalised, with bespoke care plans designed around each resident's individual needs and requirements.

The home is well presented, with homely spaces for residents to socialise and relax, including living and dining areas. There is also a lift in the home making it accessible for all residents, and a great garden space to enjoy in the warmer months.
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Care Provided by Seven Arches

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1450
  • Self-Funded Residential Dementia Care: £1450 – £1450
  • Self-Funded Nursing Care: £1450 – £1450
  • Self-Funded Nursing Dementia Care: £1450 – £1450
  • RESPITE Self-Funded Residential Care: £1450 – £1450
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1450
  • RESPITE Self-Funded Nursing Care: £1450 – £1450
  • RESPITE Self-Funded Nursing Dementia Care: £1450 – £1450

These prices are only a guideline, please contact Seven Arches to find out the exact price for your requirements.

Contact Seven Arches to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Seven Arches to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Neetha Varghese (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)

Parking

  • Ample Parking available onsite

Seven Arches Reviews (71)

9.6

Seven Arches has a Review Score of 9.6 (9.649) out of 10, based on 12 reviews in the last 2 years.
Over all time Seven Arches has 71 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Seven Arches
  • 31
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Total of 71, showing 41-60
Review from L W (Daughter of Resident) published on 5 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum was very poorly when she moved into Seven Arches, but as the staff looked after her, she began to find a new interest in life and is now restored to a much happier state. Staff have a wonderful attitude to caring for the residents. The building is tired in places, but everywhere is clean. The residents
and their clothes are beautifully clean, creating a lovely atmosphere in the home.
Reply from Neeta Varghese, Manager at Seven ArchesThank you for the review, we are glad that your mum has settled in well at Seven Arches. We will ensure Mum will continue to be happy here at Seven Arches.
Regards.
Sevenarches team.
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Review from R D (Daughter of Resident) published on 3 November 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
Poor care is given. Some very inexperienced care staff. Where there had been a lot of experienced long-standing staff, they had all left and been replaced by young staff who seemed to have little idea of my mother’s condition and needs. Records are inadequate and care plans are not accurate. Some nursing
staff are not proactive enough and lacking in confidence. Room cleanliness has deteriorated and I had to ask for the room to be cleaned after it was left dirty for ten days. The care home has noticeably deteriorated in the last eighteen months but particularly in the last year - COVID can be no excuse for this. There are a few lovely staff but the new staff is not nearly so engaged with the residents.
Reply from Shan Visram, Company Secretary at Seven ArchesThank you for your review in which you have raised some concerns.
Firstly, our condolences to you and the family on the passing away of your mother. All new staff have been fully vetted to ensure they are able to give the highest level of person-centred care to our residents. Staff are continually trained to ensure they are kept abreast of the latest regulations and requirements. We have implemented an electronic care planning system since the beginning of 2020, which has led to improved and more detailed record keeping. Care plans are audited on a regular basis, both internally by the Nurses and by external auditors who monitor the Care Home, any discrepancies are immediately reviewed. Through a stringent auditing tool, we ensure that the Care Home is kept to the highest cleanliness standards. There is a daily cleaning schedule in place at the Home and we have also reviewed the data to identify any significant periods of time with regards to your mum’s room not being cleaned.
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Review from Duncan P (Son of Resident) published on 2 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Further to my mother being transferred to Seven Arches when she needed nursing care due to her vascular dementia condition, she now seems to be more settled and happier, and this is due to the care and attention that she is receiving from the hard-working staff who are doing an excellent job of giving
residents a quality of life.
I would not hesitate to recommend this nursing home to others.
Reply from Neeta Varghese, Manager at Seven ArchesThank you for your review. We are delighted you find Seven Arches a suitable and caring home for your Mum.
Once again, thank you from Sevenarches Team
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Review from Theresa R (Daughter of Resident) published on 2 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Seven Arches care home has always welcomed visits from relatives (Covid restrictions allowing). This is very reassuring. For instance, when there have been any concerns regarding my mother's health, I have been contacted immediately, and for instances, where I may have had any concern about my mother,
I have been able to discuss this immediately with a member of staff. There is a spirit of openness within the home, which is very reassuring.
I have been impressed with the way the home has applied the Covid restrictions whilst maintaining contact with us relatives, ensuring even in the worst times, we were able to speak to my mother on the telephone. Staff went to great efforts to maintain contact between relatives and users.
There seems to be a personal interest by staff in every aspect of my mothers care needs.
Reply from Neeta Varghese, Manager at Seven ArchesThank you for your review. We are very happy and delighted that you feel confident in our care and treatment of your mum.
Take care from Sevenarches Team.
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Review from Alan T (Husband of Resident) published on 1 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff of all grades were very caring, even though we were only there a week.
My wife was treated with dignity and professionalism throughout. Visiting by myself and the family was very good, as we came and went virtually as we wished.
Very good.
Reply from Neeta Varghese, Manager at Seven ArchesThank you for your review. We are glad that you and your family find the care home very caring.

Take care,
Seven Arches team.
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Review from P C (Wife of Resident) published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family and I found the home very welcoming. The staff were anxious to please and make the patient as comfortable as possible. They also kept the family informed, and if there was the slightest concern, medical help was consulted.
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Review from Lee P (Son of Resident) published on 6 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Considering my mum's mental and physical health when she first became a resident at Seven Arches, two years later she is a different person. This is all down to the fantastic care and support that has been provided by the staff at Seven Arches. There is a truly friendly and homely atmosphere here, I
am very lucky to have found such a special place to look after my mum. My heartfelt thanks are extended to everyone at Seven Arches, it is a wonderful place!
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Review from S M (Daughter of Resident) published on 20 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One or two carers are not as compassionate as they could be and let the team down. Overall, the staff work really hard and are fully committed.
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Review from Joanne C (Daughter of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been living at Seven Arches for nearly three years. In that time she has been treated with kindness, respect and a great deal of care. I would not hesitate to recommend this care home. I feel completely at ease with all the kind, caring staff. Mum's clothes are washed and ironed and folded
away neatly every day, all staff are an assist to the home. One member of staff who arranges entertainment and outings is a ray of sunshine.
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Review from D A (Daughter of Resident) published on 18 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well run nursing home. Feels like a family with very caring staff. Very nice atmosphere. Staff obviously all get on extremely well. My mothers care needs are met with dignity and respect.
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Review from L A (Sister-in-law of Resident) published on 9 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my first visit to my sister-in-law and I found the staff to be very attentive and friendly to the residents. It was very clean and tidy and no resident was left on their own. I would highly recommend this home to anyone.
Reply from Mohamedtaki Jaffer, Procurement & Operational Director at Seven ArchesThank you for your review. I am glad you have found the home to be an excellent place for your Sister-in-Law.
I look forward to many visits, assuring the very high standards are maintained.
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Review from Michael S (Nephew of Resident) published on 19 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has had some quality added to the end of her life by the people in this home.
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Review from D M (Son of Resident) published on 3 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very well run home with a very strong team of caring staff.
My mother has been a resident for over three years now.
Management is currently in the process of being changed, the temporary manager has not been in charge for long but is impressing.
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Review from J D (Daughter of Resident) published on 26 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whilst conscious that the home has had some issues in recent months, standard of care, dignity with which they treat their residents has been consistently high. Home is always spotlessly clean and staff care about the residents and their environment. I have no hesitation to recommend Seven Arches. My
mum has been a resident here for 3 1/2 years.
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Review from J F (Friend of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend moved into Seven Arches Nursing Home a year ago.
She has settled in very nicely and seems to be well-liked by all the staff. The staff there are very friendly and seem to enjoy what they do.
The room she has is very comfortable and has just been re-decorated.
There are plenty of activities
and entertainment going on. She has been taken out to the local carvery and for pie and mash, which she thoroughly enjoyed.
We now have peace of mind, knowing that she is well looked after and gets three good meals a day.
I have no hesitation in recommending Seven Arches.
Reply from Taki Jaffer, Procurement & Operational Director at Seven ArchesDear J F,
Thank you for taking the time to review our service. We are very delighted that your friend is settled and enjoying her time at Seven Arches.
Thanking you again for your efforts.
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Review from I P (Sister of Resident) published on 20 February 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall satisfied with the home. Any problems with my sister's care are resolved with the help of staff and management. Management are really listening to what I am saying.


Good to have more trained staff in attendance.

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Review from David P (Son-in-law of Resident) published on 18 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very impressed over a 5-year association with Seven Arches with the homely atmosphere and the kindness of the staff and the respect they always show to the residents and relatives. Residents enjoy the benefit of lovely gardens and can involve themselves in a range of activities. The size
of the home is conducive to family members getting to know one another which makes an important contribution to the overall "home from home" feeling that pervades.


My one criticism relates to an over-reliance on a single lift for residents on the upper floor. There needs to be a backup contingency (in the form of a stair lift) for occasions when the lift is out of service (which it was for an extended period of many weeks earlier this year).

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Review from Theresa (Daughter of Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been there for nearly 2 years and the staff have looked after and cared for her in every way, medically and socially and nothing is too much trouble. Couldn't ask for more. They really care.
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Review from G M (Son of Resident) published on 21 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent home. Mum is well looked after by kind and caring staff. Friendly and homely atmosphere.
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Review from Diane J (Daughter of Resident) published on 9 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care that my father has received. He is always treated with dignity and compassion. Staff are happy and they try hard to brighten up his day. The standard of nursing care is excellent. I would thoroughly recommend the home to anyone in need of loving care and support.
The meals are very tasty too! Activities are well planned and a lot of extra time and effort goes into the organisation. Well done!
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Current Review Score: 9.6 (9.649)

Overview of Review Score

The Review Score of 9.6 (9.649) out of 10 for Seven Arches is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.849 for Seven Arches is calculated as follows: ( (120 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 139 Ratings = 4.849
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Seven Arches is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2025

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Neetha Varghese

Job Title: Registered Manager Joined: 2019

Neetha joined the team at Seven Arches as a Manager in 2019.

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