Uplands Rehabilitation Centre

27/31 Cobham Road, Westcliff-on-Sea SS0 8EG

Uplands Rehabilitation Centre, Westcliff-on-Sea, Essex
Uplands Rehabilitation Centre, Westcliff-on-Sea, Essex
Uplands Rehabilitation Centre, Westcliff-on-Sea, Essex

Uplands Rehabilitation Centre in Westcliff-on-Sea is an innovative, unique and state of the art 17 bed facility providing short stay, therapy led rehabilitation and reablement services.

The centre provides comprehensive assessment, rehabilitation and therapy services for male and female adults. Throughout their stay, patients are encouraged to make individual choices about all aspects of life at the centre and to be as independent as possible.

In addition to nurses and rehabilitation assistants, the centre employs a physiotherapist, occupational health therapist, speech and language therapist and psychologist.

The centre’s main objectives is to train people and equip them with the necessary skills to return to independent living following a stroke, brain injury or other complex conditions.

Owner: Uplands Care Centre Ltd

Person in charge: Bob Mutbutuki (Manager)

Local Authority / Social Services: Southend on Sea Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 23 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Stroke • Visual Impairment

Languages Spoken by Staff (other than English): Tagalog

Single Rooms: 23

Shared Rooms: 0

Rooms with ensuite WC: 17

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

West Cliff Train Station
Route no: 17 by bus.

Visiting:

Visiting Times: From 12 - 2pm and 4 - 8pm
These visiting hours are to prevent disturbance during therapy sessions.

Parking:

On Street and Off Street (Front Driveway) available.

Latest Care Quality Commission* Report on Uplands Rehabilitation Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Uplands Rehabilitation Centre has a Review Score of 9.6 (9.640)

The Review Score of 9.6 (maximum of 10) for Uplands Rehabilitation Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 58 Reviews over all time. This Average Rating is also the rating value for Uplands Rehabilitation Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 56 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.64 for Uplands Rehabilitation Centre is calculated as follows: ( (476 Excellents x 5) + (175 Goods x 4) + (33 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 686 Ratings = 4.64

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Uplands Rehabilitation Centre is based on 56 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 56 Reviews ÷ 4.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    43
  • Good
    14
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Uplands Rehabilitation Centre?

  • Extremely LIKELY
    49
  • Likely
    9
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Uplands Rehabilitation Centre

  • Resident / Service User
    41
  • Daughter of Resident/Service User
    7
  • Wife of Resident/Service User
    5
  • Respite Resident/Service User
    2
  • Son of Resident/Service User
    2
  • more

I came to Uplands feeling rather fragile and worried straight from hospital.
I had no need to be worried. From the minute I was welcomed in by two very friendly helpful staff members and taken up to my lovely room and bathroom, I felt at home.
The hard working staff could not do enough for you.
They all come to work with a smile and a nice greeting. The food every day is absolutely fantastic. First Class.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found Uplands to be a very helpful and pleasant place to be in.
Staff are all very cheery and willing to care.
Ideal to make you feel better.
Food is always good and a good choice on the menu.
I am very grateful that I have been able to stay here and would recommend it to anyone.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Uplands Rehabilitation Centre is very good.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

After leaving the hospital I was needing physiotherapy.
The staff are caring and encouraging.
The physio was excellent and very supportive.
Lovely bright rooms, comfortable.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Poor

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I was completely surprised by the excellent conditions that prevailed at the Rehabilitation Centre. The best way to describe my situation, was like living in a 5-star hotel.

The care and attention I received from the staff was top class.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent service. All staff are angels.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good in all departments.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

It is very good.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I stayed in a clean spacious en-suite room. Staff were very friendly and caring especially the two care staff members who usually helped me with getting up and washing in the morning. They were extremely caring and helpful and seemed to understand my needs even though I don't speak English. They were very patient with me. Excellent job they did for me.

How likely would you be to recommend Uplands Rehabilitation Centre? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Excellent service. Good staffing. Excellent communication. Good physiotherapy. Good management. Good food. Excellent cleanliness.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are extremely satisfied with all the services supplied and extra care given to my mother.
We feel that everyone tried their utmost to care for my mother and the staff were always ready to give her special attention when needed.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pleasant experience, staff very amenable and obliging. Very good food and quality of menu. Very hygienic and clean. Rooms well equipped. Nurses efficient and professional and caring.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

The care is perfect. I have thoroughly enjoyed my stay. The staff including nurses and carers are kind and efficient. The food is excellent.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The food and care is excellent, the people who work here are so lovely. You couldn't fault them for anything.

How likely would you be to recommend Uplands Rehabilitation Centre? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

I have been in this establishment and found no fault.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Made very welcome and very well looked after.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Happy with everything.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

What a pleasant surprise when first visiting this unit. Lovely atmosphere bright and sunny with lovely friendly staff. No problem with any relative being here for rehab. Great facilities. Well done to all workers here from nurses to the kitchen staff. You are doing a great job - Thank you.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All Ok. Physio exceptional.

How likely would you be to recommend Uplands Rehabilitation Centre? Likely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Very happy and able to mix. Staff and service is great.

How likely would you be to recommend Uplands Rehabilitation Centre? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Uplands Rehabilitation Centre is good for most people who are willing to try. Excellent food but sometimes too much. Staff very helpful at all times.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Very good.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Overall standard very good. On occasion get round to complete tasks, physio important. Some under pressure to move in with not much regard to personal health and development.
Some staff very helpful at taking care of your personal needs.

How likely would you be to recommend Uplands Rehabilitation Centre? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Very friendly atmosphere and some exceptional nurses and health care assistants. Good physical progress made but lacked equipment for cognitive rehab such as white boards or calendars.
My husband has a brain injury.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

The standards of care is a very high standard. Physiotherapists are great doing wonderful work with my husband who could not walk or sit they got him back on your feet.
Would like to thank all the management and staff for a great job you're doing. not forgetting the chef who caters for a special diet for my husband. Keep up the good work you all do.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think that all of the staff are welcoming and attentive.
Uplands is homey but at the same time, the standards of care are of a high standard. The food is excellent and care is taken to offer the right kind of food that meets the needs of each resident.
The physiotherapy is of a high standard and sensitive to patients' needs and fears.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Excellent staff and facilities.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Found staff very friendly and caring. Food is very good.
Room is clean and very comfortable.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

The service and help provided at Uplands is second to none. All the staff here are among the kindest and thoughtful people I have ever met.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have only words to say how grateful I am to everyone at Uplands for their help, kindness they have all shown to me and to the chef for the good food. Thank you all for your kindness and your caring help.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Uplands is very helpful. This being my first dealings this year and find staff very obliging.

How likely would you be to recommend Uplands Rehabilitation Centre? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I came here for rehabilitation from the hospital. My first impressions were that it was a home from home environment (very nearly). On arrival, I had NO mobility and now 2 weeks on, I can feed myself, rotate myself in bed, have movement in my legs. The nursing staff have been very good, the physio outstanding and the general auxiliary help is very caring, respectful and treated me with the utmost dignity. I would have no hesitation in recommending Uplands Rehabilitation Centre. Both physios are 24 carat gold.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Can not ask for a better service provider. Staff are very friendly and very caring, always ready to help. Doing a very good job looking after the patients, always checking on them and taking care of their needs. I could not ask for more regarding my husband's care from management to ALL THE STAFF including seniors and juniors, kitchen to cleaners. Thank you.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tidy and clean. Friendly and helpful staff.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Very good service and care.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I was so impressed as soon as walking into Uplands Rehabilitation Centre. The atmosphere was superb the place itself was clean, friendly and very comfortable and the staff were exceptional and certain ones were well and truly dedicated. What a fantastic opportunity for my mum and others to be given. I think this place is so fantastic. I can't think of any other words to describe it. Absolutely exceptional and a pleasure to be part of it.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot express my gratitude enough for the treatment that I received at the Uplands Rehab Centre.
From the owner, the management, nurses, carers, kitchen staff, physio and occupational therapists, cleaners and maintenance staff. Every member of staff has a smile and are always there to offer help and advice.
The level of care is extremely impressive and the constant atmosphere of positivity is satisfying and that one big happy family atmosphere will be missed.
Thank you.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been well looked after at Uplands Rehabilitation Centre. He has come from being unable to walk or do anything without assistance to now being independent. All the staff have been extremely caring from the nurses, carers and kitchen staff and cleaners. The rooms are comfortable with every amenity although a little hot at times. Overall, excellent facilities.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

All the staff are excellent, helpful and understanding. Food is varied and appetising. Room are clean and security is good.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A wonderful home with very caring staff. They all work extremely hard to help get us back to our normal level of capability. The food is amazing and is always presented perfectly. The place is always kept very clean and tidy too.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have a carer who is very caring, kind and thoughtful.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A lovely, happy place to stay. Excellent staff that are always happy to help. Generally, the food is of a high quality. The bedroom is well kitted out with a wonderful view of the seafront.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Very good and they helped me a lot. 95% of food is very good. Staff are very helpful and friendly and the room is nice.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Staff were generally good, all very busy. However, two were unkind but I never saw them again.

How likely would you be to recommend Uplands Rehabilitation Centre? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

My opinion is that this place is excellent.
Treatment - first class.
Food - Excellent.
Bedroom - Clean and comfortable.
Bathroom - Very clean.
Staff - Absolutely first class.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Excellent service and care. Made to feel like part of a family and is more like a hotel than a rehab home. Staff helpful, respectful and polite. Nothing is too much trouble. They have given me back my strength and more mobility. The physio is outstanding.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would thoroughly recommend this rehab centre, the staff are very caring, the rehab programme is excellent and the rooms are second to none.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff were always very polite and caring, they treated my mum with respect and dignity - the care was excellent. They had time to chat and talk to me about any concerns I had. The room was very clean and well looked after. I was apprehensive at first, but it was a very positive and happy experience for me.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good.

How likely would you be to recommend Uplands Rehabilitation Centre? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My experience in Uplands was very good and the staff were nice to me they couldn't do enough for me.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Service is brilliant.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Everybody is really nice and I have been treated very well.

How likely would you be to recommend Uplands Rehabilitation Centre? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good. Much improved from when I arrived.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Very friendly and professional, caring, honest, nothing was even a problem. Made me feel safe and cared for, all staff were very kind and caring.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am generally very pleased with the accommodation. The staff are very polite and helpful although some are inexperienced.
the main thing I would change is the quality of the cooking. The food is ok but poorly cooked. There has also been trouble with the central heating which has led to me being cold on a few occasions.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Staff are very professional.
Meals are good.
Mums progress is good considering she has only been in the care home for 5 days. I am very impressed.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience was extremely positive. The staff were very patient and kind and helped me to get back on my feet after a fall. They were always happy to help and nothing was too much trouble. I honestly wish that I could stay here.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My daughter was pleased in Uplands from Southend University Hospital. A right leg amputee was very traumatising and disturbing. The staff have been excellent and with all the care they are giving her she is making great progress. Her father and I would like to give them all a very big thank you.

How likely would you be to recommend Uplands Rehabilitation Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Uplands Rehabilitation Centre

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Uplands Rehabilitation Centre

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Uplands Rehabilitation Centre